I mainly use this for social media marketing - the monitoring and scheduling feature is very helpful for us.

Previously, I used Hootsuite and Sprout Social, this is on par. Review collected by and hosted on G2.com.

The support is not great, and the self help section takes a long time to search for the query. Review collected by and hosted on G2.com.

It is very easy for the sales team to follow up on leads and efficiently convert them to sales through automation. Manual jobs have been reduced after using Zoho marketing automation. Review collected by and hosted on G2.com.

Nothing as of now. Pretty much everything works good for us Review collected by and hosted on G2.com.

It's very informative with the insights. Reports for everything you need one for. Has great workflow creation that helps you place the right marketing emails to the correct leads. Review collected by and hosted on G2.com.

That it's not free!! Lol. It's okay though because it's really not that expensive compared to others and the amount of product that comes packed into it. There's really nothing to dislike. Review collected by and hosted on G2.com.

That you can integrate all your digital platforms Review collected by and hosted on G2.com.

That if they don't have knowledge, it's difficult to link them Review collected by and hosted on G2.com.

Marketing automation has grown as a field and technologies have evolved along with it zoho marketing automation has also covered the basics of marketing automation pretty well Review collected by and hosted on G2.com.

A little more simplification is required in the UI of zoho marketing automation rest all is super Review collected by and hosted on G2.com.

The UI/UX is good. The tool is intuitive and makes my scheduling easier. I am able to manage the campaigns efficiently with the help of this tool. It has a bundle of sub tools which are quite useful. Review collected by and hosted on G2.com.

Since marketers use it, there can be more functionalities with respect to dashboards and analytics. There is more clarity required on what features are coming up as marketers don't like to switch or migrate tools frequently. Review collected by and hosted on G2.com.

Email campaign builder, Journey, segmentation Review collected by and hosted on G2.com.

Native integration with their own products Review collected by and hosted on G2.com.

This CRM software is easy to use and seamlessly integrates your email and other products. It is a one-stop solution for all lead, account, and contact management. Review collected by and hosted on G2.com.

It doesn't integrate well if you connect it with many tools. It is suitable for small usage and not overall implementation at a higher level. Review collected by and hosted on G2.com.

Easy to integrate with the other Zoho products, outstanding automation features. Review collected by and hosted on G2.com.

I have had a problem with customization; this should be easier. Need more customer support. Review collected by and hosted on G2.com.

I like that Zoho is made by professionals who understand what they are doing. They can predict all business processes which can be on the way. Review collected by and hosted on G2.com.

It's too complicated for me. If I am running a small business, I do not need all those features that they have Review collected by and hosted on G2.com.