Zoho Mail Reviews & Product Details

The best thing about zoho mail is that it is free to use and it also gives you 5Gb of storage and you can create 5 users for free. It has also a very clean UI and interface and it has many features like the inhuilt sheet inside the zoho mail Review collected by and hosted on G2.com.

One thing that i dont like about it is that now zoho has stopped giving smtp for free plans now i can't connect my account anywhere without purchasing it's plan Review collected by and hosted on G2.com.

I’ve been using Zoho Mail for the past two years. There are no ads and no data mining, even on the free plan.

Ease to use and user interface is good. Review collected by and hosted on G2.com.

The workflow is a bit complicated. There are limitations on the number of emails we can send, and we have to upgrade if we want to send more. Review collected by and hosted on G2.com.

Its definitely server fast smtp server. And also there vacation mode is easy to setup. Many things are there as well like the login options whenever i forget there is a many option to get my password reset or login via Mobile number. Review collected by and hosted on G2.com.

In Zoho Mail, there are too many things packed in. I’ve been using Zoho Mail since 2022, and I still find the UI confusing. Some are like in left side all icons and right side as well that make the visual worst. Even when i make a signature thats really bad everytime when i update signature its never fit. They should have to give a template in that. Review collected by and hosted on G2.com.

What I like most about Zoho Mail is its clean, ad-free interface and its strong emphasis on privacy and security. It was straightforward to set up with my custom domain, and it works reliably for professional email without any unnecessary distractions. Review collected by and hosted on G2.com.

The interface is clean, but it can still feel somewhat limited compared with more feature-rich email platforms. Some of the more advanced integrations and productivity features aren’t as intuitive to use as I’d like, and customer support response times can vary depending on the plan. Review collected by and hosted on G2.com.

I like that Zoho Mail is clean, fast, and very easy to use for daily work. The mailbox feels organized, and I don’t get distracted by unnecessary features. The interface is simple, the spam filter works well, and everything loads quickly. I also like that it integrates nicely with other Zoho apps, which makes work smoother. Review collected by and hosted on G2.com.

Sometimes emails take a little longer to sync, especially when switching devices. The mobile app experience could be smoother, and some advanced features feel hidden. Nothing major, but there is room for improvement in speed and UI. Review collected by and hosted on G2.com.

Zoho Mail keeps everything simple, but still gives you proper tools like filters, rules, folders, and tags, so the inbox never feels overwhelming. I also like how seamlessly it connects with Zoho Calendar and Zoho CRM. Even managing multiple domains and users is surprisingly easy through the admin panel, which is helpful for small teams who don’t want something overly technical. Review collected by and hosted on G2.com.

Some parts of the interface take time to get used to, especially if you’re coming from Gmail or Outlook. A few features are hidden in menus, so discovering them requires some trial and error. Certain third-party tools don’t connect smoothly without manual setup. The mobile app works, but it isn’t as fast or polished as the desktop version. Review collected by and hosted on G2.com.

The user interface is a bit different from the usual Gmail I’m used to, but I was able to navigate it and get used to Zoho Mail. There’s also an option to sort emails into two categories—Notifications and Newsletters—so I can filter my emails more easily. Review collected by and hosted on G2.com.

I’m not sure if this is a negative, but there are so many tasks I can do on one page. It lets me handle everything from notes to contacts to tasks all in the same place. Review collected by and hosted on G2.com.

I like that Zoho Mail gives you a secure, ad-free email experience with a clean and easy-to-use interface, strong privacy and encryption, and good integration with other Zoho apps, making it a solid choice for both personal and business use without scanning your content for ads. Review collected by and hosted on G2.com.

Everything seems to be good , but occasional syncing is slow when compared to Web Interface. Review collected by and hosted on G2.com.

Ad‑free, clean / uncluttered interface

Users like that there are no distracting advertisements inside the mailbox. The UI tends to be clean, minimal, professional.

Strong security and privacy features

Two‑factor authentication (2FA) and options for strong authentication.

Encryption (in transit, at rest); compliance with standard security policies; monitoring for unusual account activity etc.

Domain‑based policies, spam/malware filtering, etc. Review collected by and hosted on G2.com.

What people dislike about Zoho Mail

Limited Storage in Lower Tiers / Free Plan

The free plan gives only 5 GB which many users say is low, especially compared to Gmail’s 15 GB.

Even paid plans in some cases are felt to have insufficient storage when you have many attachments, large media, etc.

Custom Domain Setup & Initial Configuration Can Be Tricky

Some users report that setting up DNS records, SPFs, DKIM/DMARC, aliases etc., or migrating from other services (Outlook, Exchange, etc.) can be confusing or unreliable.

There are situations where contact/calendar sync (especially via CardDAV / ActiveSync) doesn’t work cleanly, or fields don’t map / edits don’t sync correctl Review collected by and hosted on G2.com.

It works reliably! We've never received any complaints about downtime. It's cost-effective and provides storage upgrades to support scalability. The administrative interface is user-friendly and simple to navigate. The pricing structure is clear and reasonable. Creating new accounts is straightforward, and implementing security features and email policies is uncomplicated. Direct integration with platforms like CloudFlare makes configuring DNS records hassle-free. Their customer support is also quick and helpful—once you manage to locate it. Review collected by and hosted on G2.com.

Zoho Mail makes it easy to manage emails for several domains using just one login, which is quite convenient. However, separating these domains into individual accounts is a frustrating and cumbersome process. I really hope they introduce a simpler way to handle this in the future. Review collected by and hosted on G2.com.