The G2 on Zoho Inventory

Zoho Inventory Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zoho Inventory to be very easy to use, enhancing their inventory management experience significantly. (11 mentions)

Users appreciate the easy integrations of Zoho Inventory, enhancing efficiency with other platforms and streamlining their operations. (6 mentions)

Users appreciate the easy integrations with other platforms, enhancing workflow and improving inventory management efficiency. (6 mentions)

Users praise Zoho Inventory for its intuitive integration with other apps, simplifying inventory tracking and management. (5 mentions)

Users appreciate the real-time tracking and automation features of Zoho Inventory, enhancing efficiency in inventory management. (5 mentions)

Users highlight the exceptional customer support from Zoho Inventory, which assists effectively and promptly during customization. (4 mentions)

Users appreciate the user-friendly features of Zoho Inventory, allowing for easy integration and efficient management. (4 mentions)

Users find the missing features in Zoho Inventory frustrating, especially regarding tracking, customization, and support responsiveness. (4 mentions)

Users express frustration over feature limitations, including lack of customization and inadequate tracking functions in Zoho Inventory. (3 mentions)

Users note the limited warehouse options in lower tiers of Zoho Inventory, impacting multi-location tracking. (3 mentions)

Users face limited customization in Zoho Inventory, impacting functionality and the ability to tailor the platform to their needs. (3 mentions)

Users express concerns about pricing issues, feeling that advanced features are restricted under higher-tier plans. (3 mentions)

Users face access issues with Zoho Inventory, as finding tracking details and navigating the client portal is cumbersome. (2 mentions)

Users face integration issues with Zoho Inventory, leading to delays and lack of responsiveness from support. (2 mentions)

Top Pros or Advantages of Zoho Inventory

1. Ease of Use

Users find Zoho Inventory to be very easy to use, enhancing their inventory management experience significantly.

See 11 mentions

See Related User Reviews

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Love it!"

What do you like about Zoho Inventory?

PLent of upsides, Simplicity, ease of use.

2. Easy Integrations

Users appreciate the easy integrations of Zoho Inventory, enhancing efficiency with other platforms and streamlining their operations.

See 6 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

3. Integrations

Users appreciate the easy integrations with other platforms, enhancing workflow and improving inventory management efficiency.

See 6 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

4. Inventory Management

Users praise Zoho Inventory for its intuitive integration with other apps, simplifying inventory tracking and management.

See 5 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

5. Order Management

Users appreciate the real-time tracking and automation features of Zoho Inventory, enhancing efficiency in inventory management.

See 5 mentions

See Related User Reviews

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you like about Zoho Inventory?

I like that the tracking information - does real-time tracking. The item automatically registers when you type in the name in the orders. The pdf ca

6. Customer Support

Users highlight the exceptional customer support from Zoho Inventory, which assists effectively and promptly during customization.

See 4 mentions

See Related User Reviews

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you like about Zoho Inventory?

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anyti

7. Features

Users appreciate the user-friendly features of Zoho Inventory, allowing for easy integration and efficient management.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you like about Zoho Inventory?

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anyti

Ray S.

Small-Business (50 or fewer emp.)

5.0/5

"better than the rest"

What do you like about Zoho Inventory?

user friendly the flow is smooth, the customer service is quick and easy to work with. it was very smooth to transfer our old info to ZI. the features

Top Cons or Disadvantages of Zoho Inventory

1. Missing Features

Users find the missing features in Zoho Inventory frustrating, especially regarding tracking, customization, and support responsiveness.

See 4 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Love the Zoho's inventory product"

What do you dislike about Zoho Inventory?

May be pricing and more templates for invoices.

2. Feature Limitations

Users express frustration over feature limitations, including lack of customization and inadequate tracking functions in Zoho Inventory.

See 3 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

3. Inventory Management

Users note the limited warehouse options in lower tiers of Zoho Inventory, impacting multi-location tracking.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you dislike about Zoho Inventory?

The only downside I found with Zoho is the limited amount of warehouses you get with the lower tier subscriptions. This is probably a problem that is

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Interface with Superb Customer Service"

What do you dislike about Zoho Inventory?

Time Duration taken by customer service for a resolution. Inventory stock tracking is not that convenient

4. Limited Customization

Users face limited customization in Zoho Inventory, impacting functionality and the ability to tailor the platform to their needs.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very easy to use"

What do you dislike about Zoho Inventory?

If the plans can be more custumizable, to fit all business sizes.

5. Pricing Issues

Users express concerns about pricing issues, feeling that advanced features are restricted under higher-tier plans.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Love the Zoho's inventory product"

What do you dislike about Zoho Inventory?

May be pricing and more templates for invoices.

6. Access Issues

Users face access issues with Zoho Inventory, as finding tracking details and navigating the client portal is cumbersome.

See 2 mentions

See Related User Reviews

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

7. Integration Issues

Users face integration issues with Zoho Inventory, leading to delays and lack of responsiveness from support.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Zoho Inventory Review"

What do you dislike about Zoho Inventory?

Everything works pretty well; however, the initial integration with WP Engine/Woo Commerce was not as smooth as, and took longer than expected. In ad

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Juan Pablo P.

Financial Manager

Construction

Small-Business (50 or fewer emp.)

11/30/2017

"zoho inventory"

3.5/5

What do you like best about Zoho Inventory?

Great tool for my company. extremely satisfied. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

still implementing

price a little bit in the high end Review collected by and hosted on G2.com.

Verified User in Sports

Small-Business (50 or fewer emp.)

11/3/2017

"The Complete Package"

5/5

What do you like best about Zoho Inventory?

Love the fact it is integrated to our ZOHO CRM, Books and a whole host of other applications Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

The fact that when i add a product with multiple colours and sizes, i have to manually add the sku. Sometimes it can be 150 variants to one product and it is difficult to add them. Review collected by and hosted on G2.com.

Willa L.

Business Owner

Fine Art

Small-Business (50 or fewer emp.)

11/1/2017

"A simple way to build a complex system"

5/5

What do you like best about Zoho Inventory?

I was looking for a simple system that can handle quite a complex inventory and give straightforward yet detailed financial reports on trends and profit. Zoho does just that! Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

so far I haven't found anything I don't like! Review collected by and hosted on G2.com.

Kit P.

CEO

Textiles

Small-Business (50 or fewer emp.)

2/7/2017

"Zoho Simplified My Business"

5/5

What do you like best about Zoho Inventory?

I love the fact that it is in the cloud and that the support from Zoho is so fabulous and responsive. I used to deal with Quickbooks and find that Zoho's customer support is so much better. easy payment through and invoice is a great feature. we are about to try the Kloudconnector and are looking forward to using this feature. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

The only thing I can fault is when a sales order is converted to purchase order, the details information does not parse through onto the PO. Only the default product info comes through. we make complicated Sales Orders that have a lot of custom details for each new SO and this info should be transferred to the PO. it does so onto the Invoice. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Inventory:

Drop Quickbooks and change to Zoho Inventory. it is so easy to use and you will love it. Review collected by and hosted on G2.com.

What problems is Zoho Inventory solving and how is that benefiting you?

We have solved the problem of getting paid by customers. the way we can email the link and et paid has really changed our lives Review collected by and hosted on G2.com.

Roli B.

Director of Marketing

Food & Beverages

Small-Business (50 or fewer emp.)

11/29/2017

"Good Inventory Software"

2/5

What do you like best about Zoho Inventory?

It is easy use. The SKUs are defined well. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

The customer care needs to be more responsive. The mail is received but issue is not resolved. Review collected by and hosted on G2.com.

Verified User in Investment Banking

Small-Business (50 or fewer emp.)

11/8/2017

"Once of the most value for money Small Business Inventory Management Systems"

4/5

What do you like best about Zoho Inventory?

The warehousing and smooth ability to track all inventory Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Not having a more comprehensive inventory for all materials involved in the process. So i would like to have inventory for both packaging materials and raw material that would be added to the receipts automatically but not charging the customer. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/21/2017

"Still somewhat awkward"

2/5

What do you like best about Zoho Inventory?

basic service for basic pricing. It is a basic system for tracking inventory and getting shipments out the door. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

I've been using Zoho Inventory for 4-6 months. It doesn't do all the things we need it to do, but is sufficient until we outgrow it and need a "real" system. Going from sales order/invoice to shipping takes more clicks that seems necessary- an irritation if you have a long list of shipments to go through Review collected by and hosted on G2.com.

Jessica A.

Product Manager

Chemicals

Small-Business (50 or fewer emp.)

4/11/2017

"Great for smaller start-ups"

3/5

What do you like best about Zoho Inventory?

I really like that I can make sales orders, invoices, and keep track of the inventory and how much left in stock I might have. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

I don't like that you can't combine inventories for multiple companies. We had a company that was a DBA for our main company and we couldn't properly keep track of the single inventory we were pulling from. It was annoying and rendered the inventory aspect useless. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Inventory:

Check it out first and see if it suits your needs. Review collected by and hosted on G2.com.

What problems is Zoho Inventory solving and how is that benefiting you?

We were trying to find a software wherein we could create official sales documents (sales orders, invoices, etc.) and also have it sync up with our current inventory stock so we knew which batch was sent out and to who. Review collected by and hosted on G2.com.

Verified User in Maritime

Small-Business (50 or fewer emp.)

11/7/2017

"Easy to use, easy to configure, east to customise. A great tool for small to medium business"

5/5

What do you like best about Zoho Inventory?

Easy to make the product fit your business Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Sometimes need to try a couple of times to realise that the customisation is possible, but on hand chat support is great Review collected by and hosted on G2.com.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

2/7/2017

"Zoho Inventory is the best option to keep track of your inventory and fulfil your clients' orders."

5/5

What do you like best about Zoho Inventory?

I love the way this software is structured, in a way that you can follow every step until to completion of your client's orders. I also like the integration capabilities with other Zoho modules and third party applications. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

I think that the searching capability while entering products in a Sales Order or Invoice can be improved. I would be great if they use the same searching capabilities of the principal searching box.

I think that the integration with USPS is another point that they should complete asap Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Inventory:

It's a very complete solution, easy to use and setup. Zoho Inventory offers all the feature that a small to medium business might need and more. Review collected by and hosted on G2.com.

What problems is Zoho Inventory solving and how is that benefiting you?

I have a very accurate control of the inventory. The option of configuring multiple storage is really helpful in order to keep this control. Review collected by and hosted on G2.com.