Introducing G2.ai, the future of software buying.Try now
Digit
Sponsored
Digit
Visit Website
Product Avatar Image
Zoho Inventory

By Zoho

4.4 out of 5 stars

How would you rate your experience with Zoho Inventory?

Digit
Sponsored
Digit
Visit Website

Zoho Inventory Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Zoho Inventory, finding it intuitive and efficient for managing inventory. (11 mentions)
Users value the easy integrations of Zoho Inventory, enhancing their inventory management with seamless connections to other platforms. (6 mentions)
Users praise the seamless integrations of Zoho Inventory, enhancing efficiency with other platforms like Zoho Books and Quickbooks. (6 mentions)
Users value the easy integration with Zoho Books and intuitive inventory tracking, enhancing overall operational efficiency. (5 mentions)
Users value the real-time tracking and automation features of Zoho Inventory, enhancing their inventory management efficiency. (5 mentions)
Users highlight the exceptional customer support from Zoho Inventory, which assists effectively and promptly during customization. (4 mentions)
Users appreciate the user-friendly features of Zoho Inventory, allowing for easy integration and efficient management. (4 mentions)
Users express frustration over missing features in Zoho Inventory, including limited client portal customization and inadequate tracking options. (4 mentions)
Users express frustration over feature limitations in Zoho Inventory, including lack of customization and insufficient tracking capabilities. (3 mentions)
Users note the limitations on warehouse tracking in lower-tier subscriptions, impacting their inventory management experience. (3 mentions)
Users express frustration over the limited customization options in Zoho Inventory, hindering tailored functionalities for their businesses. (3 mentions)
Users express concerns over pricing issues, feeling limited by advanced features locked behind higher-tier plans. (3 mentions)
Users face access issues with Zoho Inventory, as finding tracking details and navigating the client portal is cumbersome. (2 mentions)
Users face integration issues with Zoho Inventory, leading to delays and lack of responsiveness from support. (2 mentions)

Top Pros or Advantages of Zoho Inventory

1. Ease of Use
Users highlight the ease of use of Zoho Inventory, finding it intuitive and efficient for managing inventory.
See 11 mentions

See Related User Reviews

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Love it!"

What do you like about Zoho Inventory?

PLent of upsides, Simplicity, ease of use.

2. Easy Integrations
Users value the easy integrations of Zoho Inventory, enhancing their inventory management with seamless connections to other platforms.
See 6 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

3. Integrations
Users praise the seamless integrations of Zoho Inventory, enhancing efficiency with other platforms like Zoho Books and Quickbooks.
See 6 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

4. Inventory Management
Users value the easy integration with Zoho Books and intuitive inventory tracking, enhancing overall operational efficiency.
See 5 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you like about Zoho Inventory?

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while als

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

5. Order Management
Users value the real-time tracking and automation features of Zoho Inventory, enhancing their inventory management efficiency.
See 5 mentions

See Related User Reviews

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you like about Zoho Inventory?

I like that the tracking information - does real-time tracking. The item automatically registers when you type in the name in the orders. The pdf ca

6. Customer Support
Users highlight the exceptional customer support from Zoho Inventory, which assists effectively and promptly during customization.
See 4 mentions

See Related User Reviews

Anna L.
AL

Anna L.

Small-Business (50 or fewer emp.)

5.0/5

"Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management"

What do you like about Zoho Inventory?

Excellent tool for managing inventory and sales! We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we orga

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you like about Zoho Inventory?

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anyti

7. Features
Users appreciate the user-friendly features of Zoho Inventory, allowing for easy integration and efficient management.
See 4 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you like about Zoho Inventory?

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anyti

Ray S.
RS

Ray S.

Small-Business (50 or fewer emp.)

5.0/5

"better than the rest"

What do you like about Zoho Inventory?

user friendly the flow is smooth, the customer service is quick and easy to work with. it was very smooth to transfer our old info to ZI. the features

Top Cons or Disadvantages of Zoho Inventory

1. Missing Features
Users express frustration over missing features in Zoho Inventory, including limited client portal customization and inadequate tracking options.
See 4 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Love the Zoho's inventory product"

What do you dislike about Zoho Inventory?

May be pricing and more templates for invoices.

2. Feature Limitations
Users express frustration over feature limitations in Zoho Inventory, including lack of customization and insufficient tracking capabilities.
See 3 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

3. Inventory Management
Users note the limitations on warehouse tracking in lower-tier subscriptions, impacting their inventory management experience.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ZOHO Inventory Cured my Inventory Woes"

What do you dislike about Zoho Inventory?

The only downside I found with Zoho is the limited amount of warehouses you get with the lower tier subscriptions. This is probably a problem that is

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Interface with Superb Customer Service"

What do you dislike about Zoho Inventory?

Time Duration taken by customer service for a resolution. Inventory stock tracking is not that convenient

4. Limited Customization
Users express frustration over the limited customization options in Zoho Inventory, hindering tailored functionalities for their businesses.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very easy to use"

What do you dislike about Zoho Inventory?

If the plans can be more custumizable, to fit all business sizes.

5. Pricing Issues
Users express concerns over pricing issues, feeling limited by advanced features locked behind higher-tier plans.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Love the Zoho's inventory product"

What do you dislike about Zoho Inventory?

May be pricing and more templates for invoices.

6. Access Issues
Users face access issues with Zoho Inventory, as finding tracking details and navigating the client portal is cumbersome.
See 2 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Increase your efficiency and accuracy with Zoho!"

What do you dislike about Zoho Inventory?

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and featur

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

7. Integration Issues
Users face integration issues with Zoho Inventory, leading to delays and lack of responsiveness from support.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Lacking many features for client portal as well as the account's portal"

What do you dislike about Zoho Inventory?

The tracking information takes too many clicks to get to. The client portal is not as customizable. There is no search function, " open orders" fil

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Zoho Inventory Review"

What do you dislike about Zoho Inventory?

Everything works pretty well; however, the initial integration with WP Engine/Woo Commerce was not as smooth as, and took longer than expected. In ad

Zoho Inventory Reviews (86)

Reviews

Zoho Inventory Reviews (86)

4.4
86 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Best organization for your business that involved organizing, stocking, and shipping."
What do you like best about Zoho Inventory?

Packing list, sale order, purchase order features. You can also attach any attachment to your PL, SO and PO. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Zoho needs to have feature to create packing slip without a sale order. Sometime we ship the parts that we make for outside processing to paint or do other touch up. We need a packing slip to attach to the PO and ship out. We are not selling the part so there is no need to make a sale order. We just need a packing slip. Review collected by and hosted on G2.com.

MO
Mid-Market (51-1000 emp.)
"A all-in-one inventory manager with sales and accounting functions"
What do you like best about Zoho Inventory?

The accounting functions which are connected are great, we have small problems with the local tax groups but for the main works is it very helpful. The order management can be checked directly from every pc and mobile device - the dashboard is clear. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

The connection with our external accounting office is not the best, some downloads are possible just per period - so the total year. The format in excel needs a double check to can use it. Review collected by and hosted on G2.com.

AM
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"good"
What do you like best about Zoho Inventory?

can connect the marketplace, but if you can add more is better Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

the inventory with the marketplace, sincronization Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Small-Business (50 or fewer emp.)
"Solved our inventory keeping quandries"
What do you like best about Zoho Inventory?

My favorite aspect of Zoho Inventory is the cloud access, snappiness of the interface, and clean design. Coming from a local quickbooks inventory account which had none of these features made me appreciate it all the more. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

I suppose the worst part is that should our internet cut out we wouldn't be able to work. This is more of a theoretical downside as it has yet to happen in real life. The other problem is that you can't use an existing batch ID number when adding stock via inventory adjustment - it has to be a new number. We've gotten around that by appending to the existing number but it's not ideal. Review collected by and hosted on G2.com.

Babul A.
BA
Business Administration Support Executive
Small-Business (50 or fewer emp.)
"Ease of Maintenance"
What do you like best about Zoho Inventory?

Its very easy to use and simple to understand Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Some time it becomes slow and gets close Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business (50 or fewer emp.)
"Good integration with other Zoho Services"
What do you like best about Zoho Inventory?

Very clean UI, tight integration with Zoho Books Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Setup UPS carrier is not very easy. Encountered error. Review collected by and hosted on G2.com.

DG
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Zoho Inventory best in keeping track on every sale unit"
What do you like best about Zoho Inventory?

Zoho Inventory have immensely reduced huge paperwork into a less tiring task. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Lack of a strong network is a big challenge. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Small-Business (50 or fewer emp.)
"We switched from QuickBooks, ZOHO is hands down far superior."
What do you like best about Zoho Inventory?

Inventory capacity and how you can manage inventory in multiple warehouses. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

So far, there is nothing that we dislike. We have just been using it now for one year. Review collected by and hosted on G2.com.

Debora C.
DC
Analista de Inventario
Enterprise (> 1000 emp.)
"The best tracking of your products in your inventory."
What do you like best about Zoho Inventory?

Another great software designed by the company Zoho, which promotes the strengthening of the worker and his relationship with the company where he works. Zoho Inventory is the software most used not only by me but by the company where I work, since it allows us to organize the inventory of our food and beverage warehouses. With this software I can organize the inventory, the orders, the sales and the merchandise shipments, that is to say, I can manage integrally all the activities associated to the inventory of my company, doing that all the procedures are fulfilled efficiently without losing detail of entrance and exit of the products of our warehouses. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

This software has everything I need to meet my work goals. All the tools I use at work I have in this software, work quite well and have no defects which force me to make a negative value judgement. Zoho Invetory is my ideal software. Review collected by and hosted on G2.com.

Sylivia D.
SD
Sales Advisor
Insurance
Mid-Market (51-1000 emp.)
"lncrease sales through stock by having stock in a more manageable criteria ."
What do you like best about Zoho Inventory?

Is a powerful stock management, order fulfillment, and inventory control software aiming at increase of sales . Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

Does not give that option of printing delivery notes.also limits one to receive a product on single purchase order at a time and not multiple. Review collected by and hosted on G2.com.