# Zoho Inventory Reviews
**Vendor:** Zoho  
**Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 88
## About Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps you create and manage both your sales and purchase orders, and track your inventory. You can integrate it with online sales channels like Amazon, eBay, and Etsy, as well as shopping carts like Shopify and many more. &amp;nbsp; Here&#39;s what we have in store: &amp;nbsp; Stay updated on your stock levels at all times. &amp;nbsp; Get instant updates on your inventory levels and get notified wherever your stock goes below re-order level. Keep your inventory organised with vital details like prices, cost, availability and SKUs. &amp;nbsp; Centralised inventory system for multiple online stores. &amp;nbsp; Automatically update your inventory quantities across all your selling channels&amp;nbsp; whenever a sale is made. There&#39;s no margin for error when everything is in perfect sync. &amp;nbsp; Integrate with shippings carriers, payment gateways and much more. &amp;nbsp; Automate your entire sales process, from creating sales orders and shipping the products to tracking the delivery status and sending invoices to your customers. Manage everything from one single place. &amp;nbsp; Make informed business decisions with our extensive reports. &amp;nbsp; Use our comprehensive dashboard reports to get instant visibility into your business. See which products are your best-sellers with&amp;nbsp; sales reports. You can also get details about your best customers and their payment history.



## Zoho Inventory Pros & Cons
**What users like:**

- Users value the **ease of use** in Zoho Inventory, appreciating its user-friendly workflows and smooth transitions. (11 reviews)
- Users value the **comprehensive inventory control** of Zoho Inventory, enhancing efficiency and reducing manual counting needs. (7 reviews)
- Users value the **full control over inventory and streamlined order management** that Zoho Inventory provides. (6 reviews)
- Users find **easy integrations** with Zoho Inventory enhance their inventory management and streamline workflows effectively. (5 reviews)
- Users value the **seamless integrations** of Zoho Inventory with various platforms, enhancing overall inventory and sales management. (5 reviews)
- Automation (4 reviews)
- Easy Setup (4 reviews)
- Users appreciate the **user-friendly features** of Zoho Inventory, allowing for easy integration and efficient management. (4 reviews)
- Users highlight the **exceptional customer support** from Zoho Inventory, which assists effectively and promptly during customization. (3 reviews)
- Customization (3 reviews)

**What users dislike:**

- Users find **feature limitations** frustrating, particularly with inconsistent functionality and poor tracking in Zoho Inventory. (3 reviews)
- Users find **inventory tracking inconvenient** and are frustrated by billing requirements and customer service response times. (3 reviews)
- Users express frustration with **limited customization** options in Zoho Inventory, impacting flexibility and usability significantly. (3 reviews)
- Users are frustrated with the **missing features** in Zoho Inventory, particularly regarding custom templates and tracking functionalities. (3 reviews)
- Users express concerns over **pricing issues** and a lack of timely developer support for necessary features. (3 reviews)
- Users face **access issues** with Zoho Inventory, citing feature disparities and lack of timely support and updates. (2 reviews)
- Customization Issues (2 reviews)
- Expensive (2 reviews)
- Users face **integration issues** with Zoho Inventory, leading to delays and lack of responsiveness from support. (2 reviews)
- Limited Features (2 reviews)

## Zoho Inventory Reviews
  ### 1. Zoho Inventory: Intuitive, Reliable, and Perfect for Streamlined Inventory Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna L. | Administrator, accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Zoho Inventory?**

Excellent tool for managing inventory and sales!
We’ve been using Zoho Inventory for several months, and it has made a huge difference in how we organize and control our stock. The system is very intuitive and integrates perfectly with other Zoho apps and sales channels like Amazon and eBay.

Creating invoices, tracking shipments, and managing multiple warehouses has become much easier and faster. The reports are clear and help us make better business decisions.

The customer support team is also very responsive and helpful — they always take time to explain everything clearly.

Overall, Zoho Inventory is a great solution for small and medium businesses looking for a reliable and user-friendly inventory management system. Highly recommended!

**What do you dislike about Zoho Inventory?**

so far everything is great, nothing i would like to change

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory has helped us solve several major operational challenges.
Before using it, we had difficulty keeping track of stock levels across multiple sales channels and warehouses. Orders from Amazon, eBay, and our retail location often needed to be updated manually, which led to mistakes and delays.

With Zoho Inventory, everything is now centralized and automated. We can monitor real-time stock levels, automatically sync online sales, and generate purchase orders when stock runs low. The system also provides accurate reports that make it easier to plan inventory, control costs, and understand product performance.

It has saved us a lot of time and reduced human errors, helping us deliver faster and more reliable service to our customers. Overall, Zoho Inventory has made our operations much more organized, transparent, and scalable.

  ### 2. Effortless Inventory Management with Zoho

**Rating:** 5.0/5.0 stars

**Reviewed by:** MUHAMMED R. | Technical Head, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Zoho Inventory?**

I like the ease of use of Zoho Inventory. The item grouping features are a big plus for me, as they help us create and add new products in the books without any problem. Also, the initial setup was very easy.

**What do you dislike about Zoho Inventory?**

Nothing specially, I am happy with all the features

**What problems is Zoho Inventory solving and how is that benefiting you?**

I use Zoho Inventory to track stocks in different warehouses, solving the headache of managing all in one book. It's easy to use, and the item grouping feature helps us manufacture products with multiple components efficiently.

  ### 3. Easy to Use Anywhere with Handy Barcode Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about Zoho Inventory?**

Access from any device, ease of use. Barcode support. Quick to implement and online payments were a breeze to setup.

**What do you dislike about Zoho Inventory?**

Lack of custom print templates for general use. Templates are limited to modules or specific purpose.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Keeping track of inventory.

  ### 4. This is this most amazing software!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sergio  M. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2025

**What do you like best about Zoho Inventory?**

Zoho Inventory allows me to have a full control of my inventory, invoices and keep track of everything in my business.

**What do you dislike about Zoho Inventory?**

I wish it was a little more user friendly.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Keeping good track of my inventory vs orders.

  ### 5. Love the Zoho's inventory product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Zoho Inventory?**

Ease of access on web and mobile.. The workflows are easy to understand

**What do you dislike about Zoho Inventory?**

May be pricing and more templates for invoices.

**What problems is Zoho Inventory solving and how is that benefiting you?**

I can easily generate sales order on the go and share PDF files with my customers.

  ### 6. Increase your efficiency and accuracy with Zoho!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas J. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2025

**What do you like best about Zoho Inventory?**

I like that Zoho Inventory tracks my inventory and integrates with Zoho Books. Zoho Inventory also makes managing packing and shipping easy, while also providing updates to customers via email as the status changes.

**What do you dislike about Zoho Inventory?**

I don't like that there isn't feature-parity between Books and Inventory. There are many features that are free in Inventory but not Books, and features that I pay for in Books but can't use in Inventory, forcing me to pay for both services just to have the same features in both apps. For as tightly coupled as the various Zoho apps are, calling them "completely separate products" is a farce. Customer support is moderately helpful.

I also don't like that Zoho Inventory doesn't track shipment status for manual shipments.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory makes it easy to see at a glance what items I have in stock, and also alerts me when I need to reorder items.

  ### 7. Easiest and fast software to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Zoho Inventory?**

How easy it is to input items. Being able to customize certain things.

**What do you dislike about Zoho Inventory?**

Not being able to customize other tabs, such as the groups page. Having to bill. If I do not bill the purchases orders, the inventory will be off. I do not need the bill feature but it's built in.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Beining able to keep track of what came in and how much I spent within the transactions tab. Everything about the item such as inventory and purchases are sorted with the item.

  ### 8. ZOHO Inventory Cured my Inventory Woes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Zoho Inventory?**

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anytime I needed a ZOHO specialists, it was easy to get a hold of someone and hop on a call to go over whatever questions I have. Being able to "automate" my inventory based on sales going out the door has reduced the need for daily physical inventory counts. We now just do a verification count at the end of the month, and so far our counts have been spot. While the platform is specifically designed for inventory management, it does a pretty good job of storing all of my customer information and tracking sales, which allows me to use it as a full ERP system. Lastly, it integrates with several well known platforms, including Quickbooks which has allowed me to reduce the burden on my bookkeepers.

**What do you dislike about Zoho Inventory?**

The only downside I found with Zoho is the limited amount of warehouses you get with the lower tier subscriptions. This is probably a problem that is somewhat unique to me, but being able to track inventory from multiple warehouses with the extra fee would be nice, but the fee is managable so I wont complain much.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Being able to track/adjust inventory based on sales going out the door has eliminated the need for weekly inventory counts, thus saving hours of time for my staff. The integration with Quickbooks has also reduced the burden on my bookkeepers when they go to close out the books every months.

  ### 9. Best inventory management app that I have seen

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Zoho Inventory?**

Zoho Inventory offers seamless integration with sales channels like Amazon, eBay, and Shopify, making multichannel order management highly efficient.

**What do you dislike about Zoho Inventory?**

Its advanced features, such as serial number tracking and automation workflows, can be limited or locked behind higher-tier pricing plans.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory solves the problem of fragmented inventory and order management by centralizing stock tracking, purchase orders, and sales across multiple channels in one cloud-based platform. This benefits businesses by reducing stockouts and overstocking, improving order accuracy, and saving time through automation—ultimately leading to better customer satisfaction and increased operational efficiency.

  ### 10. Amazing Interface with Superb Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Zoho Inventory?**

Easy Interface. Overall, a happy customer.

**What do you dislike about Zoho Inventory?**

Time Duration taken by customer service for a resolution. Inventory stock tracking is not that convenient

**What problems is Zoho Inventory solving and how is that benefiting you?**

Billing and inventory but not up to the mark.

  ### 11. better than the rest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray S. | purchasing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Zoho Inventory?**

user friendly the flow is smooth, the customer service is quick and easy to work with. it was very smooth to transfer our old info to ZI. the features are out of the world so much better than our old system. it works well with QB.

**What do you dislike about Zoho Inventory?**

lack of deep dive reporting. it has some but it needs just a little more.

**What problems is Zoho Inventory solving and how is that benefiting you?**

we are now able to track items as they come into our warehouse and control sending.

  ### 12. Lacking many features for client portal as well as the account's portal

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Zoho Inventory?**

I like that the tracking information - does real-time tracking.
The item automatically registers when you type in the name in the orders.
The pdf can be dragged into the PO easily.

**What do you dislike about Zoho Inventory?**

The tracking information takes too many clicks to get to. 
The client portal is not as customizable.
There is no search function, " open orders" filter, and sort function in client portal.
There also needs to be open orders function in the main company portal.
There is also a lag in the tracking and sometimes, the status only updates after you click into the shipment (aka the order from the main order page says "shipped" so I click on the shipment check status or to manually change it to "delivered" but then the status changes to delivered when i click the shipment)

The biggest complaint is that even when these issues are brought up, the developers are not able to get back to me quickly as to whether this is achievable or not. They have never actually been able to 
I have written and called many times.

**What problems is Zoho Inventory solving and how is that benefiting you?**

allowing client to see tracking info.

  ### 13. Great for e-commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey Z. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Zoho Inventory?**

It's just really straightforward to use for e-commerce businesses and the support is also really good.

**What do you dislike about Zoho Inventory?**

some settings i think should be enabled by default, but you have to actually set it yourself.

**What problems is Zoho Inventory solving and how is that benefiting you?**

I use it to manage my inventory completely. it's my source of truth

  ### 14. Zoho Inventory Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Zoho Inventory?**

The system is very intuitive to operate, which makes our job easier when processing orders.

**What do you dislike about Zoho Inventory?**

Everything works pretty well; however, the initial integration with WP Engine/Woo Commerce was not as smooth as, and took longer than expected.  In addition, there are certain components that aren't mapping over as well as they should.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory is providing a tool that allows us to better manage orders being placed on our website through WP Engine/Woo Commerce.

  ### 15. Love it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2025

**What do you like best about Zoho Inventory?**

PLent of upsides, Simplicity, ease of use.

**What do you dislike about Zoho Inventory?**

Doesnt just do invoicing by itself, has to have sales orders..

**What problems is Zoho Inventory solving and how is that benefiting you?**

Not having to uise excel

  ### 16. Simply Amazing Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilamparithi R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Zoho Inventory?**

Even though Zoho inventory covers all the required aspects of traditonal business model, I needed some customised reports for my business. And the Zoho team was with me every step of the way and provided me with all the custom reports I have asked for even before I upgraded to paid plan. I would highly recommend Zoho to Everyone.

**What do you dislike about Zoho Inventory?**

They could improve the software to focus on B2B side as well. Its well and good for B2c but my business has both B2B & B2C and I feel B2B is little tough to handle it here.

**What problems is Zoho Inventory solving and how is that benefiting you?**

I have multiple warehouses and Zoho makes it easier to manager the Inventory across the warehouses.

  ### 17. Zoho inventory

**Rating:** 4.5/5.0 stars

**Reviewed by:** C. Mohammed Sannan S. | Senior Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about Zoho Inventory?**

Its linked with the Zoho books so it is easy to get the price and cost linked to the sales invoices and purchase bills. This also helps in seeing to inventory assets and the list of items in the inventory with the unique reference.

**What do you dislike about Zoho Inventory?**

There are few options which we have to setup in the initial stage if we missed to setup properly or we need to update in a later stage then there in option to update the settings because of which our zoho books number aren't accurate. And if we have to anyhow do it then we need to create new items with correct settings and move the transactions in new item.

**What problems is Zoho Inventory solving and how is that benefiting you?**

We are able to records and asses the inventory with Zoho inventory. It is easy to maintain as the options are clear and user friendly.  We are able to see the stocks purchased and sales report based on item which helps to understand the movements based on items

  ### 18. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Zoho Inventory?**

easy to use. the features are all there. easy to integrate with other tools.

**What do you dislike about Zoho Inventory?**

If the plans can be more custumizable, to fit all business sizes.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Manageing inventory.

  ### 19. Best suite for any finance professional in sme

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vijaay Kumar S. | Finance head, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2023

**What do you like best about Zoho Inventory?**

I Like the tools  it provide
along with the integration and very easy to use further, implementation is very
easy and I
had implemented itfor 5 of myclients

**What do you dislike about Zoho Inventory?**

Nothing asof now I Like everything
and it does meet my needs

**What problems is Zoho Inventory solving and how is that benefiting you?**

for account and hrance alo ng with raising invoice
and managing inventory

  ### 20. Small Business Dream ERP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Zoho Inventory?**

It's all contained and acts like a larger ERP. Easy to set up and transact. Every day it gets better I learn more about the power of Zoho.

**What do you dislike about Zoho Inventory?**

Have not used it long enough to say, but I'm still learning how it interacts with all of the other modules.

**What problems is Zoho Inventory solving and how is that benefiting you?**

As a sole proprietor it allows me to use one system to operate all aspects of the business.

  ### 21. Full featured and well integrated

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manuel L. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Zoho Inventory?**

I enjoy Zoho Inventory's complete integration with Zoho Books, its accounting and business management application. Its workflows and many features, like the fulfillment of orders, composite items and groups. Features like adding photos by the delivery drivers of the signed packing slip provide proof of delivery.

**What do you dislike about Zoho Inventory?**

A feature that Zoho has not addressed thoroughly is how composite items are tracked. I am an importer who normally buys products in case quantities, but most sales are by bottle.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Before using Zoho Inventory, we relied on Zoho Books basic inventory features. Once the warehouse was expanded, we started using Inventory for its fulfillment features. It also expanded Books purchasing and selling parts.

  ### 22. A good tool to effectively manage your business inventory.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul S. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2022

**What do you like best about Zoho Inventory?**

Zoho has a very Simple UI. Very easy to navigate.

**What do you dislike about Zoho Inventory?**

Reports are a bit too basic. You would have to export to Excel to effectively work. Bulk updates need improvement.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Essential inventory management is a requisite for any business. Cloud inventory enables me to manage my business anywhere with a net connection effectively.

  ### 23. Love using Zoho for my small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bare L. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Zoho Inventory?**

Price point and features, like inventory tracking missing in most basic plans. love the customizability too.

**What do you dislike about Zoho Inventory?**

Could use more bulk editing features in the program.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Inventory tracking is a huge problem that zoho helps with.

  ### 24. great but a little hard to figure out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea D. | Finance Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Zoho Inventory?**

The thing that I enjoyed the most about zoho inventory was how it easy it made managing orders and sales orders across multiple channels. If you use omni channel methods, this software is sure to help out tremendously

**What do you dislike about Zoho Inventory?**

The thing that I disliked the most about Zoho inventory software was how difficult it was to setup. Iniatially, like most zoho software, it is a bit of a learning curve but after you get it figured out, it runs great

**What problems is Zoho Inventory solving and how is that benefiting you?**

The business problems we were able to solve using zoho inventory was our omni channel order management. This software has made it so much easier to manage orders across multiple channels

  ### 25. I find very usefull using zoho one, Thanks team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bharath C. | Finance Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Zoho Inventory?**

All apps under one roof and using this application also very easy and can easily automate, Thanks you team.

**What do you dislike about Zoho Inventory?**

Everything is good, I have used zoho books, zoho expense, zoho inventory

**What problems is Zoho Inventory solving and how is that benefiting you?**

Bulk upload option is very usefull and payments done through books minimize my work

  ### 26. ZOHO Inventory

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aniruddh C. | Assistant Manager - Finance & Accounts, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about Zoho Inventory?**

The easiest way to maintain inventory.
Handles a large number of SKUs.
Availability of periodical ins and outs of a particular SKU.
Great sync with the ZOHO Books.

**What do you dislike about Zoho Inventory?**

Should mark the duplicacy on its own.
Should fetch the HSNs on its own as per the Goverment requirements.
Invoice from ZOHO Books shall be attached as a hyperlink for the record.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Tracking the movement of goods.
Easy access to check the value of goods available in a warehouse.
Great approach while solving the FIFO and LIFO methods of maintaining inventory.

  ### 27. Easy to use and customize to the country-specific requirements for invoices, etc

**Rating:** 5.0/5.0 stars

**Reviewed by:** Svetla M. | Partnerships Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2022

**What do you like best about Zoho Inventory?**

The ease of setup and usage, the intuitive interface, the affordable price

**What do you dislike about Zoho Inventory?**

Not very appropriate for manufacturing companies... need to apply workarounds in order to make it work per our needs which makes the process a bit clumsy

**What problems is Zoho Inventory solving and how is that benefiting you?**

With Zoho inventory we are gaining instant visibility on the stock of ready products we have, as well as on the stock of parts. We can setup automated re-ordering of parts when the stock goes below a specific threshold, also invoicing is very easy. It's great that the different Zoho products can work so well with each other

  ### 28. Easy to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about Zoho Inventory?**

Easy to follow adding inventory to the system and keeping up with it all.

**What do you dislike about Zoho Inventory?**

The search function could be better when looking for items

**What problems is Zoho Inventory solving and how is that benefiting you?**

Letting me know when I need to reorder

  ### 29. A great product that improves consistently.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2020

**What do you like best about Zoho Inventory?**

The application is very flexible. You can tailor most things to suit your needs.

**What do you dislike about Zoho Inventory?**

Inconsistency in customization. I'm not sure why but some features are available for only certain items. For example, I can add the same CC contacts to pre-fill all my order confirmations, but these fields are inexplicably omitted in the Delivery Confirmation template. Why are they are different? The same goes for the variables available to each template. Why can I reference the customer's PO number on the sales order email template, but not on the delivery confirmation? Why restrict anything between the templates? Let your users decide which variables/fields they want to use in each section, why artificially restrict them?

**What problems is Zoho Inventory solving and how is that benefiting you?**

It's the only inventory management system I have ever used. I haven't tried not using an inventory management at all but I imagine this is better than that.

  ### 30. Best Inventory application ever!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anand  J. | Program Manager, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Zoho Inventory?**

We can add multiple items while raising the PR. And also with multiple processes flows we can see where our order is processing. Without any oral or email communication we can easy raise the orders.

**What do you dislike about Zoho Inventory?**

Product searching is quite difficult. There is no option of tags or segregation of products for department-wise. We have to search the entire list for a product, at the end if we couldn't the product we have to raise a request to add the item from the backend again.

**Recommendations to others considering Zoho Inventory:**

I recommend it because of the quality of customer support and the user interface of the application. It's easy to use and implement.

**What problems is Zoho Inventory solving and how is that benefiting you?**

We are solving our entire store inventory problems. We can see our inventory with a single click and we can also see the expiry dates of the product on our store shelves without running anywhere.

  ### 31. Zoho Inventory: One Stop Solution for your Inventory Records

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankush B. | Assistant Manager, Finance , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about Zoho Inventory?**

Zoho Inventory is part of the Zoho ERP products universe and is compatible with Zoho Books and Zoho CRM. Zoho Inventory is consistent with other accounting tools as well. Users can visualize the Inventory availability, dispatch, sales orders, etc., in Zoho Inventory.

**What do you dislike about Zoho Inventory?**

Zoho Inventory lacks the presence of reconciliation modules. Users face some challenges while reconciling the inventory, and a significant challenge is if the stock return to the warehouse or some backdated entries take place. There are not many templates available for reporting inventory.

**Recommendations to others considering Zoho Inventory:**

Zoho Inventory is part of Zoho Universe. And will be a good option if you are using Zoho Books and CRM already. Excellent and value for money product for inventory management.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho products come with loaded features, and some of them are:
- Seamless integration with the accounting tools
- Visualisations of Inventory reports
- Top-notch quality of inventory management
- Maintain inventory data of multiple warehouses at single place
- Import and export inventory data with ease

  ### 32. Inventory management solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shashank G. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Zoho Inventory?**

Zoho Inventory provides various inventory management modules including reporting and analysis. The best thing about the software is that it provide detailed information about the stock and we can check the pace of inventory in real time.  It also helps in creating sales strategies. 

Also, Zoho inventory is part of Zoho ERP products and is compatible with other Zoho products such as Zoho books.

**What do you dislike about Zoho Inventory?**

Zoho Inventory limits only a single product to be received against a single purchase order at a time , multiple products cannot be received against a single purchase order at a time.

**Recommendations to others considering Zoho Inventory:**

Zoho inventory is a cloud-based inventory management software that is appropriate for small and mid-sized organizations. The software is compatible with mobile phones as well. The software can integrate well with other Zoho-based products and with multiple e­-commerce sites like Amazon.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho inventory provides the below-mentioned benefits:-
1. Increased sales output by providing detailed information about every unit
2. Pace of goods can be checked in real-time
3. Integration with other Zoho products
4.Provides a comprehensive overview of the storage

  ### 33. A useful tool for simple operations. Not the ideal inventory mgmt tool for sophisticated processes

**Rating:** 3.0/5.0 stars

**Reviewed by:** Juan M. | Growth Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Zoho Inventory?**

It synced with Zoho One, making it a reasonable and easy to use MRP.
Great UI
Straightforward to customize and link with other Zoho Modules.

**What do you dislike about Zoho Inventory?**

For complex operations, Zoho inventory customization capabilities fell short of what we needed.
We had a long and customizable product process which required tweaking some workflows in Zoho Inventory. 
Automating this process was painful in Zoho Inventory,

**Recommendations to others considering Zoho Inventory:**

Have a clear understanding of your Inventory and warehouse operations. Although it seemed like an friendly customizable software, you may top with some limitation when trying to tailor it to complex warehouses processes.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Inventory management. It helped us transition from a legacy system to a modern solution synced with our sales and accounting module.s

  ### 34. Almost perfect!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Zoho Inventory?**

Very easy to use, and intuitive. Easy on the eyes and modern feel. Has functions all inventory management should have but most lack (like extensive serial number tracking as an example). Integrations seem mostly solid.

**What do you dislike about Zoho Inventory?**

Support isn't always helpful- I seem to have trouble getting them to understand problems and it seems like common bugs or important bugs have been sitting for years. They frequently close out my bug reports and feature requests, usually without reason, so I have to try opening them again. Every time support says they'll get back to me by the end of the day in an email, or the next day, it takes weeks to hear back, no exaggeration.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Serial number tracking is much better in Zoho than our previous inventory management program. Zoho has more integration options which have helped us streamline our processes a bit.

  ### 35. Perfect way to manage Inventory records

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roshan R. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Zoho Inventory?**

Zoho inventory is well suited with other ERP products. Also, Zoho inventory is performing well with other accounting tools as well. Zoho inventory helps to manage and track the inventory.

**What do you dislike about Zoho Inventory?**

It isn't accessible to segregate the product details for different sector-wise. We have to request the administration to add the item. Also, Zoho inventory does not allow us to record multiproduct against the single PO.

**Recommendations to others considering Zoho Inventory:**

Zoho inventory will be a good product if been used in integration with other Zoho CRM products.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory helps us to solve the following issue.

- Complete view of Inventory

-Integration with the Accounting tool

-Inward and outward inventory data with ease.

-Provides Inventory reports for better understanding.

  ### 36. So far so good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Zoho Inventory?**

It's nice to have finally found an inventory management that allows us to print shipping labels without switching to another app!

**What do you dislike about Zoho Inventory?**

Support service really has not been great.

**What problems is Zoho Inventory solving and how is that benefiting you?**

We're using Zoho Inventory to manage our warehouse inventory and for pick, pack and ship.  We're definitely saving time compared to Quickbooks Commerce!

  ### 37. Zoho Inventory is smooth and easy to conform too.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about Zoho Inventory?**

Being compatible with Excel is a dream.  It has many ways to customize to your exact needs or wants.

**What do you dislike about Zoho Inventory?**

Some of the extra options can be a little overwhelming at first.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Everything has worked out smooth so far.

  ### 38. Zoho Inventory lacks Location Tracking & Inventory Management

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about Zoho Inventory?**

Zoho Inventory is a simple and easy-to-use cloud-based platform that covers most of the basics.

**What do you dislike about Zoho Inventory?**

Zoho Inventory is not a Warehouse Management System as it lacks:

#1) Inventory Tracking and Locations Scanning

#2) Picking Module. Once an order is created within Zoho Inventory, the next step is to pack, but how can you pick and process item/s if you have not gone to a location to pick the items?

#3) Move from warehouses, but not locations within your own warehouse.

My biggest issue is there is no allocation for your where your products can be stored within your warehouse so you can put away your inventory, pick your inventory or check and count your inventory within the Zoho  Inventory system.

Unfortunately, we will be moving away from Zoho due to this jarring issue.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory is a Cloud-based inventory system to help small businesses.

  ### 39. Best Inventory Platform I've Used to Date, Has a Few Features Missing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2021

**What do you like best about Zoho Inventory?**

The platform is easy to use and learn due to its user-friendly interface. Was able to figure it out pretty immediately and get my team trained on it. Great customer support too - everyone I've chatted has been super helpful!

**What do you dislike about Zoho Inventory?**

Inability to customize workflows to fit our model. We currently buy inventory from a few wholesale sites and there is no easy way to mark our orders as paid or integrate directly. We have to "force" pay it.

The per month pricing is also pretty expensive compared to other platforms out there. I don't like how the plans are limited by the number of line items in each section i.e. Bills, Sales Orders, Purchase Orders.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Keeping track of our bundle/composite items and deductions.

  ### 40. Easy to use and customer service is very quick to reply to questions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2021

**What do you like best about Zoho Inventory?**

The inventory aspect is very easy to use.

**What do you dislike about Zoho Inventory?**

Unable to find a way to track costs for items purchased from different vendors at different prices.

**What problems is Zoho Inventory solving and how is that benefiting you?**

I can track what is in stock and what is incoming.

  ### 41. A program that makes inventory tracking an easy process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2021

**What do you like best about Zoho Inventory?**

The reporting system. Its easy export feature allows me to forecast inventory needs easily.

**What do you dislike about Zoho Inventory?**

There needs to be a more accessible support and training method. Videos are great, but sometimes you need a live person to ask questions.

**Recommendations to others considering Zoho Inventory:**

More Customizable features on the actual invoice and PO's, eg. providing a space for SKU's displayed on the PO.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Forecasting inventory needs, less need for inventory recounts. Its a solid platform all around.

  ### 42. Inventory Management tool on Cloud by Zoho

**Rating:** 4.0/5.0 stars

**Reviewed by:** SRIMAN R. | Process Excellence Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2020

**What do you like best about Zoho Inventory?**

The platform is highly customizable with a plethora of integrations made available

**What do you dislike about Zoho Inventory?**

There are a lot of features under development and is still a WIP. Having said that, I really appreciate the flexibility offered by Zoho team in customizing the product using Automations, but the only issue is with the complexity of automating using Deluge script. Not every tech person is aware of this language.

**Recommendations to others considering Zoho Inventory:**

Zoho is an ambitious company to deal with. If you are really interested in their USP of customization, it is better to reach out to them as an organization and get the product implemented with all the customizations your organization's Supply Chain Model needs. If you are going with a pure product format, I don't see much goodness in the value Zoho Inventory can add.

**What problems is Zoho Inventory solving and how is that benefiting you?**

We're using Zoho Inventory to manage our Warehouse Inventory. We've been using this product for all of our operations from Inbound, to Bundling, to Outbound. It is easily integrated with Zoho Books which we use for our bookkeeping activities and GRN.

  ### 43. Best organization for your business that involved organizing, stocking, and shipping.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about Zoho Inventory?**

Packing list, sale order, purchase order features. You can also attach any attachment to your PL, SO and PO.

**What do you dislike about Zoho Inventory?**

Zoho needs to have feature to create packing slip without a sale order.  Sometime we ship the parts that we make for outside processing to paint or do other touch up.  We need a packing slip to attach to the PO and ship out.  We are not selling the part so there is no need to make a sale order.  We just need a packing slip.

**Recommendations to others considering Zoho Inventory:**

Best for organization of stock room, shipping, receiving.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Organization. Now we know what we ship out, what we have in inventory.

  ### 44. A all-in-one inventory manager with sales and accounting functions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mirko O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2020

**What do you like best about Zoho Inventory?**

The accounting functions which are connected are great, we have small problems with the local tax groups but for the main works is it very helpful. The order management can be checked directly from every pc and mobile device - the dashboard is clear.

**What do you dislike about Zoho Inventory?**

The connection with our external accounting office is not the best, some downloads are possible just per period - so the total year. The format in excel needs a double check to can use it.

**Recommendations to others considering Zoho Inventory:**

Please check the reports that you can download for the accounting if they are fitting with the accounting department.

**What problems is Zoho Inventory solving and how is that benefiting you?**

The inventory control, sales and group invoices for every client plus the connection to the webshop.

  ### 45. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aleajandra M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2020

**What do you like best about Zoho Inventory?**

can connect the marketplace, but if you can add more is better

**What do you dislike about Zoho Inventory?**

the inventory with the marketplace, sincronization

**What problems is Zoho Inventory solving and how is that benefiting you?**

the inventory with my marketplace and the connect inventory with the zoho books

  ### 46. Solved our inventory keeping quandries

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2019

**What do you like best about Zoho Inventory?**

My favorite aspect of Zoho Inventory is the cloud access, snappiness of the interface, and clean design. Coming from a local quickbooks inventory account which had none of these features made me appreciate it all the more. 

**What do you dislike about Zoho Inventory?**

I suppose the worst part is that should our internet cut out we wouldn't be able to work. This is more of a theoretical downside as it has yet to happen in real life. The other problem is that you can't use an existing batch ID number when adding stock via inventory adjustment - it has to be a new number. We've gotten around that by appending to the existing number but it's not ideal. 

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho allowed us to easily track batches for all inputs and outputs in our warehouse. We've become much more efficient since merging Zoho Books with Zoho Inventory instead of having different software for each. 

  ### 47. Ease of Maintenance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Babul A. | Business Administration Support Executive , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2020

**What do you like best about Zoho Inventory?**

Its very easy to use and simple to understand

**What do you dislike about Zoho Inventory?**

Some time it becomes slow and gets close

**What problems is Zoho Inventory solving and how is that benefiting you?**

Basically maintaining stocks and inventory and keep track of my materials

  ### 48. Good integration with other Zoho Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2020

**What do you like best about Zoho Inventory?**

Very clean UI, tight integration with Zoho Books

**What do you dislike about Zoho Inventory?**

Setup UPS carrier is not very easy. Encountered error.

**What problems is Zoho Inventory solving and how is that benefiting you?**

order processing. Web based

  ### 49. Zoho Inventory best in keeping track on every sale unit

**Rating:** 4.5/5.0 stars

**Reviewed by:** David G. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2020

**What do you like best about Zoho Inventory?**

Zoho Inventory have immensely reduced huge paperwork into a less tiring task.

**What do you dislike about Zoho Inventory?**

Lack of a strong network is a big challenge.

**Recommendations to others considering Zoho Inventory:**

Every business should try Zoho Inventory as it is easy to use and time saving.

**What problems is Zoho Inventory solving and how is that benefiting you?**

Zoho Inventory have helped in keeping track of every sale unit thus help in avoiding unnecessary loss.

  ### 50. We switched from QuickBooks, ZOHO is hands down far superior.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2020

**What do you like best about Zoho Inventory?**

Inventory capacity and how you can manage inventory in multiple warehouses.

**What do you dislike about Zoho Inventory?**

So far, there is nothing that we dislike. We have just been using it now for one year.

**Recommendations to others considering Zoho Inventory:**

Definitely give it a try. It absolutely puts Quickbooks online to shame!

**What problems is Zoho Inventory solving and how is that benefiting you?**

Overall inventory management and price listings.


## Zoho Inventory Discussions
  - [When will Zoho Inventory have a Picking and Location Scanning Module?](https://www.g2.com/discussions/50505-when-will-zoho-inventory-have-a-picking-and-location-scanning-module) - 1 comment, 1 upvote
  - [Is Zoho inventory free?](https://www.g2.com/discussions/is-zoho-inventory-free) - 1 comment

- [View Zoho Inventory pricing details and edition comparison](https://www.g2.com/products/zoho-inventory/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+22%3A56%3A39+-0500&secure%5Bsession_id%5D=f3c641b4-5aca-4b44-a574-29e6caaf6622&secure%5Btoken%5D=a46b625c9b6d1e5a4d0cfcbea635ea8114d8a0312ed59b270f498fdeac61dba6&format=llm_user)
## Zoho Inventory Integrations
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)

## Zoho Inventory Features
**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Warehouse Slotting

**Order Entry**
- Entry
- Register
- Notifications

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Error Tracking
- Procurement analytics

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Inventory Management**
- Customer Portal
- Cycle Counting

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top Zoho Inventory Alternatives
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