Sarah G.
SG
Sarah G.
Campaign Manager
Small-Business (50 or fewer emp.)
"Efficient"
5/5
What do you like best about Zoho Forms?

The ability to choose or tick boxes and add comments Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

I can't think of any that I dislike about it right now. Review collected by and hosted on G2.com.

Megi D.
MD
Megi D.
Marketing Campaigns Coordinator
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Zoho Forms is a versatile marketing tool"
5/5
What do you like best about Zoho Forms?

It's good for lead collection, newsletter list population, form creation, etc. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

If I had to pick one thing, maybe it would be the user friendliness Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Director of Customer Success"
5/5
What do you like best about Zoho Forms?

We use Zoho forms to include in our kickoff emails with customers. It helps streamline our processes with onboarding. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

There's nothing at the moment that we dislike. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Forms with intelligence"
5/5
What do you like best about Zoho Forms?

Analytics

User restrictions

Single sign on Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Some customizations work on payments only

Integrations take a long time Review collected by and hosted on G2.com.

Vivek H.
VH
Vivek H.
Small-Business (50 or fewer emp.)
"Out of the world integrations"
4/5
What do you like best about Zoho Forms?

One of the best in the category. I've used Google forms in the past and other solutions such as type forms but Zoho forms is one of the easiest to navigate. There's so much in terms of personalization and customization in terms of report options. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

When compared to services such as type typeforms, they seemed to have better personalization features such as designs and maneuverability. The options to create more intuitive forms which is available in Zoho Survey but missing in forms. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"“An Integrable Form Builder”"
4/5
What do you like best about Zoho Forms?

I am able to customize the forms in many ways. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

It is not mobile friendly at all. The app freezes on occassions. Review collected by and hosted on G2.com.

NC
Nicholas C.
Mid-Market (51-1000 emp.)
"Easy Integration with Zoho Desk"
5/5
What do you like best about Zoho Forms?

Integration with Zoho Desk is seamless. I initially planned on using Google Forms, but Zoho Forms does everything I need. With Google Forms, I would have needed a 3rd party app for integration, and this eliminates the extra level of complexity. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

I haven't found a way so far to build dynamic forms. I want to use a dropdown at the beginning of the form to choose the path for form completion, but there doesn't seem to be an option. Review collected by and hosted on G2.com.

Varsha T.
VT
Varsha T.
Educator
Small-Business (50 or fewer emp.)
"easy form making tool"
5/5
What do you like best about Zoho Forms?

zoho is easy to use an dcan create online forms easily Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

sometimes zoho gets laggy and we lose the data Review collected by and hosted on G2.com.

JP
Jon P.
Web designer
Small-Business (50 or fewer emp.)
"This is All-in-One business Software I Need to Streamline Operations"
4.5/5
What do you like best about Zoho Forms?

It makes it incredibly convenient for businesses to manage all their operations from a single platform and I appreciate Zoho One is affordability. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Sometimes the user interface can be somewhat cluttered and unintuitive, which can make it difficult to find the features and tools needed. Review collected by and hosted on G2.com.

Mayura Mahesh  W.
MW
Mayura Mahesh W.
Director Digital Marketing
Mid-Market (51-1000 emp.)
"Zoho tool has Reduced my manual work & helped us to automate email marketing extensively"
4/5
What do you like best about Zoho Forms?

The tool has helped me to reduce the manual work. The solution is for all marketing needs. The features include customizable CRM, Campaigns & Email Automation.

I have been working on all of the above for more than a year now

Zoho CRM Tool - has an easy configuration, & is a single solution for all my marketing needs

Zoho campaigns - I have used many other tools; Zoho Campaigns has good custom templates and scheduling options which made my day-to-day task very easy

Zoho Forms - I like the drag and drop functionality in the custom form builder, and is very easy to implement with website forms Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

The email automation workflows sometimes delay the alert response to get the alerts triggered. Otherwise, the tool is excellent solution for email automation needs Review collected by and hosted on G2.com.