Jishnu M.
JM
Jishnu M.
Project Manager
Small-Business (50 or fewer emp.)
"Seamless Zoho Books Integration with Great UI, Performance, and Support"
4/5
What do you like best about Zoho Expense?

its integration with zoho books , user interface, performance, pricing, support and ai interface is good Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

nothing much to improve for the current version of zoho Review collected by and hosted on G2.com.

Abhishek .
A
Abhishek .
Sole-Proprietor
Small-Business (50 or fewer emp.)
"A Seamless and Efficient Expense Management Solution"
5/5
What do you like best about Zoho Expense?

The best part about Zoho Expense is the newest corporate and personal card synchronization feature. It uploads expenses instantly, keeps records accurate, and makes reconciliation effortless. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Overall, Zoho Expense works very well. The main inconvenience is that tags and custom fields don’t automatically sync from Zoho Books, requiring manual updates. Smooth, unified syncing would make the workflow even more seamless. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortlessly Manages Team Travel with Ease"
5/5
What do you like best about Zoho Expense?

I like that everything with Zoho Expense is in one place, which means I don't have to use multiple Google Sheets anymore. So far, even though I'm still learning the system, it seems easy to use. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

I think when I get on my regular laptop compared to my iPad, the view is different and seems a little confusing. Review collected by and hosted on G2.com.

Brittany B.
BB
Brittany B.
Accounting Manager
Small-Business (50 or fewer emp.)
"A Must-Have for Expense Management"
5/5
What do you like best about Zoho Expense?

Zoho Expense is a powerful and user-friendly tool that has streamlined our expense management process. Receipt scanning, automated workflows, and detailed reporting save time while ensuring accuracy and compliance. Seamless integrations and a mobile-friendly design make it an excellent choice for businesses looking to simplify expense tracking. We use this app almost daily. It was an easy implementation process. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Limited scans per day depending on the tier you're using. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Streamlined, Reliable, and Built for Real-World Expense Control"
4.5/5
What do you like best about Zoho Expense?

Zoho Expense cuts through the noise and gets the job done. The UI is clean, the workflows are intuitive, and the automation eliminates manual grunt work. Uploading bills, tagging expenses, and syncing data with our finance stack is frictionless. It keeps our expense governance tight without slowing down the team. Overall, it’s a high-leverage tool that reduces operational overhead and boosts compliance without needing hand-holding. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The product is strong, but it still has headroom. Some advanced configurations feel rigid, and deeper customization would streamline control at scale. The mobile app occasionally lags when uploading multiple receipts, and integrations could be more seamless for multi-entity setups. Nothing is broken, but the experience could be more fluid for fast-moving teams. Review collected by and hosted on G2.com.

DF
Dan F.
Financial Controller
Mid-Market (51-1000 emp.)
"Great Experience with Zoho Expense"
5/5
What do you like best about Zoho Expense?

We’ve been using Zoho Expense to manage our expense reporting, and it has made the process much more efficient. The receipt scanning feature is particularly helpful, as it automatically captures details and reduces manual data entry.

The customizable approval workflows and policy settings have allowed us to maintain better control and compliance with company guidelines. Integration with our accounting system has been smooth, saving time during reconciliation. From user standpoint, the mobile app is intuitive and makes submitting expenses on the go simple, which has improved employee adoption. Reporting and analytics features also give us clear visibility into spending patterns. We look forward to continue using the app and make a valuable tool for our travel expenditures. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Overall, Zoho Expense app has streamlined our expense management, reduced errors, and saved us valuable time. While there’s always room for minor improvements in user interface speed and report customization, the benefits far outweigh any drawbacks. Review collected by and hosted on G2.com.

Nirmolak S.
NS
Nirmolak S.
Senior Design Mechanical Engineer
Oil & Energy
Mid-Market (51-1000 emp.)
"“Zoho Expense helps you track all your expenses effortlessly.”"
4.5/5
What do you like best about Zoho Expense?

“Zoho Expense is an excellent tool that helps us organize and optimize all our expense reports. I love how simple it is to snap a picture of a receipt and let Zoho handle the rest. It saves me valuable time in creating reports while keeping all my receipts neatly organized in one place.” Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

“The learning curve can be a bit steep and setup may take some time, but overall it’s a fantastic tool.”

“Although configuration takes time and the learning curve is slightly steep, the tool proves to be outstanding.”

“Getting started may require some effort due to the learning curve, but once set up, it’s a truly powerful tool.”

“While setup and learning take a little time, the overall value of the tool is remarkable.” Review collected by and hosted on G2.com.

VS
Vijay S.
Accounts Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Outstanding Experience from Start to Finish"
5/5
What do you like best about Zoho Expense?

The platform is straightforward to use both on the web and on my phone. I find the Auto Scan feature particularly helpful, as it saves me time when submitting reimbursements. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The Credit Card Statement feature does not support claiming expenses, even when I upload the PDF statement. This makes it difficult to manage and submit my expenses efficiently. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Great User Experience with Superb Accounting Software Integration"
5/5
What do you like best about Zoho Expense?

User experience is great. Integration to accounts software is superb. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

downloads of reports are large in size, would be great if images are re sized when uploaded. Review collected by and hosted on G2.com.

Jorge A. C.
JC
Jorge A. C.
Chief Executive Officer & Co-Founder
Small-Business (50 or fewer emp.)
"Great alternative to Concur"
4.5/5
What do you like best about Zoho Expense?

Reports are easy to generate and it is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Getting the per diem added and setting up the GSA rate is a complete nightmare. There's no easy way to create an itinerary and provide per diem for those days and specific cities. Also, not small towns shown in their database for GSA purposes. Review collected by and hosted on G2.com.