Zoho Expense has transformed how we handle employee reimbursements at our company. Three features stand out:

Autoscan is a game-changer. Snap a photo of a receipt and the app extracts merchant, amount, date, and category automatically. Accuracy is impressive - it gets it right 90%+ of the time, even with crumpled receipts or faded print. What used to take 10 minutes of manual data entry now takes seconds.

The mobile app is genuinely good. Not a watered-down afterthought like many business apps. Full functionality, fast, and the camera integration for receipts works flawlessly. Our team actually uses it, which says everything.

Zoho Books integration is effortless. Approved expense reports flow straight into our accounts with correct GL coding. No CSV exports, no manual re-entry, no reconciliation headaches. The sync is reliable and the audit trail is clean.

If you're already in the Zoho ecosystem, this is a no-brainer addition. Even standalone, it's a solid expense management solution.

Who it's best for: SMBs wanting to eliminate paper receipts and streamline reimbursements without enterprise complexity or pricing. Review collected by and hosted on G2.com.

- Separate subscription from Zoho Books - Even with a paid Books plan, Expense requires its own subscription. Would prefer it bundled or included at higher Books tiers.

- Trial expiration cuts off API access completely - No grace period, no read-only mode. Just stops working. Review collected by and hosted on G2.com.

Easy to understand and the support is great. I contacted them and they were clear and supportive. Love to work with technology, but have human support in case of problems Review collected by and hosted on G2.com.

not clear how the Zoho expense can be integrate with the rest of the app. Y need to check, but a group of a the as billing and a lot of different payments. look crazy to me. Maybe get a personalize subscription, possible? Review collected by and hosted on G2.com.

I like that Zoho Expense helps in automating my tasks, so I don't have to manually change or do any copy-pasting. The ability to handle OCR images and automatically extract data from invoices is one of the best features of Zoho Expense. Review collected by and hosted on G2.com.

The backend configuration for admins like setting up multi-level approvals and complex policies is a bit overwhelming. Review collected by and hosted on G2.com.

Receipt uploads are quick and accurate. Modifications to uploaded expense receipts are rarely needed so uploads are accurate. Use of the platform on different devices is seamless to date. Very user friendly software for our small business. Review collected by and hosted on G2.com.

We have yet to find anything that requires significant change. There may be features that are not as efficient as we need, but we have yet to encounter those. Review collected by and hosted on G2.com.

Zoho Expense is a user-friendly expense management solution that simplifies the entire reimbursement process. Its intuitive interface, automated receipt scanning, seamless approval workflows, and integration with accounting software help reduce manual effort and improve accuracy. Overall, it is a reliable tool for businesses looking to streamline expense reporting and enhance financial control. Review collected by and hosted on G2.com.

The mobile app can occasionally be slow or experience syncing delays. Review collected by and hosted on G2.com.

Zoho expense allows for direct connection to my bank and credit cards for my business as well as for my personal cards. This makes it extremely simple to find the expenses which need to be reimbursed to myself as well as ensuring the invoices for our transactions are all there. The integration was super simple.

They also include good Customer support and admin view is another great plus to manage the expense reports. Review collected by and hosted on G2.com.

The only point of improvement I would say, is the ability to have an HR manager to compile all expense reports. Review collected by and hosted on G2.com.

Easy to configure. its easy to setup Policies and manager users Review collected by and hosted on G2.com.

Zoho expenses doesnt have setting up country class bands if lets say an employee is in a Grade B and they are travelling but different countries have different perdiem bands. zoho only sets for one Review collected by and hosted on G2.com.

For businesses already using Zoho Books, Zoho CRM, or Zoho Projects, the integration feels seamless and truly bi-directional. Expenses flow smoothly into accounting as vendor payments, and you can link them to specific projects or clients for more accurate cost tracking. It also connects well with major cards (through partners like Divvy) and with apps such as Google Maps for mileage tracking. Review collected by and hosted on G2.com.

The interface can feel overwhelming and unintuitive, especially for new users or employees with limited tech savvy. Moving between policies, approval workflows, and reports often takes too many clicks and trips through sub-menus, which can make even simple tasks feel unnecessarily complex. Review collected by and hosted on G2.com.

Zoho Expense offers an incredibly streamlined experience for managing business travel and expense reports. I particularly appreciate its automation features, such as receipt scanning and auto-expense categorization, which save a lot of time and minimize manual errors. The integration with Zoho Books and other accounting tools is seamless, making financial reconciliation much faster and more accurate. The mobile app is user-friendly and allows me to capture and submit expenses on the go. Review collected by and hosted on G2.com.

While Zoho Expense is excellent overall, the reporting dashboard could be more customizable. At times, generating complex reports requires additional steps or manual filters. The initial setup for policy configurations can also take some time, especially for organizations with multiple departments and custom approval hierarchies. Improved onboarding documentation or guided setup would make the experience smoother for new administrators. Review collected by and hosted on G2.com.

I like how easy it is for us to upload receipts and assign them. Review collected by and hosted on G2.com.

So far, I haven’t found anything to dislike. It’s super easy to use and really useful. Review collected by and hosted on G2.com.