Shishir S.
SS
Shishir S.
Senior Consultant
Enterprise (> 1000 emp.)
"Smart Automation and Effortless Expense Management with Zoho Expense"
4.5/5
What do you like best about Zoho Expense?

What stands out best about Zoho Expense is its smart automation features, including AI-powered receipt auto-scanning and automatic categorization of expenses, which significantly reduce manual effort. It offers seamless integration with corporate cards and ERP systems to reconcile transactions in real time, enhancing accuracy and control. The platform’s comprehensive expense tracking, multi-currency support, and detailed analytics enable better financial visibility and spending management. Additionally, Zoho Expense streamlines the reimbursement process with instant notifications and direct payment options, making expense management efficient and user-friendly Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Dislikes about Zoho Expense include occasional difficulties with the receipt upload feature, which can hang or glitch, especially on mobile devices. Users also find the credit card integration cumbersome and error-prone, leading to challenges in reconciling transactions smoothly. Additionally, some users feel the interface can be confusing for beginners, causing occasional incorrect or duplicate expense entries Review collected by and hosted on G2.com.

Srinivas P.
SP
Srinivas P.
"Effortless Expense Management with Accurate Receipts"
4/5
What do you like best about Zoho Expense?

I've been using Zoho Expense for the last three months to manage my business expenses, and it has significantly reduced the time I spend on monthly reporting. Zoho Expense has made tracking my business expenses much easier and faster. I really like the receipt scanner, which reads receipts accurately and autofills the details, cutting down a lot of manual typing. The simple interface makes it easy to create expense reports and submit them on the go from my phone. The mobile app is very convenient and allows me to capture receipts immediately. The auto scan feature converts them into expenses with the correct date, amount, and merchant most of the time. Creating and submitting expense reports is straightforward. I also appreciate being able to track mileage and business trips inside the same app instead of using separate tools. Overall, it's a user-friendly and reliable expense management app that works well for day-to-day use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Maybe we need to give a more user-friendly interface. That's what I am expecting at this point in time. But, otherwise, I'm good with the whole look and feel of the app. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Zoho Makes Receipt Scanning and Expense Reports Effortless"
4/5
What do you like best about Zoho Expense?

I've trialled a few expense apps recently, and I liked Zoho's ease of use for tracking physical receipts with the scanning feature in the app as well as email receipts forwarded to their processing mailbox. Compiling a report and forwarding it for approval has been easy too. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Just getting our finance department to consider anything new and move away from an Excel spreadsheet that takes 45 minutes to file has been a challenge. Nothing related to Zoho! Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Effortless Expense Tracking with Perfect Receipt Scanning"
5/5
What do you like best about Zoho Expense?

It helps me keep track of everyday expenses in much easier way. No long manual bill tracking or remembering non-billed expenses. Zoho expenses has helped me so much in scanning the bill to expense with perfection! Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

As far as I have used I dont find any downside Review collected by and hosted on G2.com.

Brian H.
BH
Brian H.
Vice President Operations
Small-Business (50 or fewer emp.)
"Easy to Use for Small Teams with Simple Scanning and Reporting"
4.5/5
What do you like best about Zoho Expense?

It’s very easy to use for a small team. The scanning capabilities and reporting are also straightforward to implement and get up and running. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

It would be helpful to have a few additional features to streamline reporting, such as automatically capturing certain expenses or receipts and submitting them without requiring user input. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Intuitive and Easy to Navigate—A Smooth Transition with Zoho"
5/5
What do you like best about Zoho Expense?

Even though I’ve only just started using Zoho, I already find it very intuitive and easy to navigate. Coming from a large corporation and moving into an SMB environment, this software has made the transition feel smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

So far, there hasn’t been anything I don’t like about Zoho. That said, I’m still just getting started with the tool, so I’ll share additional feedback once I’ve had the chance to use it more. Review collected by and hosted on G2.com.

Olegs K.
OK
Olegs K.
Director
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Seamless Currency Conversion"
4.5/5
What do you like best about Zoho Expense?

Zoho Expense has significantly streamlined the process of submitting and approving my business expenses. I especially appreciate the automatic currency conversion feature, which saves time and reduces errors when dealing with international transactions. The interface is intuitive, and expense reports are easy to generate and track. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

It took some time to coordinate expense submissions between me and my assistant, as permissions and workflows were not fully intuitive at the beginning. Once set up correctly, however, the process works smoothly. Review collected by and hosted on G2.com.

SE
Sasha E.
Owner
Small-Business (50 or fewer emp.)
"Easy Expense Uploads and Seamless Zoho Books Integration"
5/5
What do you like best about Zoho Expense?

I like how easy it is to upload my expenses and submit them for reimbursement, and how it ties in with Zoho Books to help me manage my overall operations. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The auto-scan feature is limited to only 20 invoices. Review collected by and hosted on G2.com.

TM
Tammy M.
Admin
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Zoho Makes Expense Tracking Easy with a Clean, Easy-to-Navigate UI"
4.5/5
What do you like best about Zoho Expense?

I like Zoho because it’s easy to use. Compared with other expense platforms, it feels much less clumsy and is easier to navigate. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

I am still in trial, for now now thing really! Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Zoho Expense Makes Receipt Uploads and Expense Tracking Effortless"
4.5/5
What do you like best about Zoho Expense?

I love the phone app to upload receipts. It makes it super easy to use. So far have had no issues with the functionality of the app, works well and gives me a good snapshot of the business expenses. Haven't needed support yet as have had no difficulties. Onboarding was easy, even adding additional users wasn't hard. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

So far there is nothing that I don't like about Zoho Expense. It's great! Review collected by and hosted on G2.com.