What problems is Zoho Expense solving and how is that benefiting you?
Previously, our employees submitted their expenses using a manual Excel spreadsheet. This process was not only time-consuming—requiring them to scan each receipt and attach it individually to an email along with their completed Excel form—but it also resulted in frequent errors and data quality issues. As a result, our Finance team had to manually verify every receipt and make necessary corrections before processing payments.
After implementing Zoho Expense—which I set up myself without any assistance from Zoho—the process became much more efficient. Employees can now prepare their expenses on the go, which has significantly improved data quality and saved a considerable amount of time for everyone involved in preparing, submitting, approving, accounting for, and paying employee expenses.
Some of the key benefits we've experienced include a reduced risk of errors between receipt amounts and amounts claimed, thanks to the receipt and invoice auto-scan feature. We can also accurately capture Tax and VAT (including both UK and non-UK VAT/GST at various rates) on all expenditures. All receipts and invoices are now stored electronically with each claim, eliminating the need for scattered network folders or emails with attached PDFs. Additionally, our cash forecasting has improved, as we can view employee expenses as they are added, even before submission, which helps us anticipate month-end expense claims.
We also use Zoho Analytics, and Zoho Expense seamlessly imports expense report data every hour. This allows us to generate management reports and dashboards. Furthermore, we've developed a report that creates a double-entry journal, which we can copy and paste directly into our accounting system for accurate and efficient expense recording. Review collected by and hosted on G2.com.
