![Jeffrey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey F.")
JF

Jeffrey F.

Owner

Small-Business (50 or fewer emp.)

1/24/2020

"Time & Client Saver"

5/5

What do you like best about Zoho Desk?

Very streamlined and efficient. No bloat. Very intuitive. Love the chat and help desk ticket integration. Review collected by and hosted on G2.com.

What do you dislike about Zoho Desk?

Have not found any cons yet. Everything is working well Review collected by and hosted on G2.com.

What problems is Zoho Desk solving and how is that benefiting you?

Needed to consolidate website chat and support desk. This did the trick nicely. The ability to automatically convert a chat session to a support ticket for follow-up/review has helped tremendously. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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