1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [Zoho CRM Discussions](https://www.g2.com/products/zoho-crm/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") ](/products/zoho-crm/reviews) [ Zoho CRM ](/products/zoho-crm/reviews) (2,945)4.1/5 Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system. Show More * * * ### 84 Discussions ### 108 Participants ### 38.0 Nps Score Already have Zoho CRM? ### All Zoho CRM Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Sonya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonya M.") SM Loading... [Sonya M.](https://www.g2.com/users/388b80d3-f95a-4171-b72b-120540fba344 "Sonya M.") • over 6 years ago Mehelic at Microsoft Mehelic at Microsoft More Options - [ # What can I learn more about it ](/discussions/what-can-i-learn-more-about-it) Please give me some more information about it please [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Shauna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna L.") SL Loading... [Shauna L.](https://www.g2.com/users/cf6e50bf-5f7b-4add-81f5-4dd657df5c78 "Shauna L.") • over 6 years ago Administration @ Self-employed ♥My road to success is ALWAYS under construction!♥ Administration @ Self-employed ♥My road to success is ALWAYS under construction!♥ More Options - [ # How has your Zoho experience changed the way you do business? ](/discussions/how-has-your-zoho-experience-changed-the-way-you-do-business) I want to know which parts you implemented in your business strategies and everyday practices. [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Jonathan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan F.") JF Loading... [Jonathan F.](https://www.g2.com/users/leadvalets "Jonathan F.") • over 6 years ago Founder, LeadValets | I help plumbing & HVAC companies own Google, Maps & AI search | Creator of the Search Authority Flywheel™ | GBP Gold Product Expert Founder, LeadValets | I help plumbing & HVAC companies own Google, Maps & AI search | Creator of the Search Authority Flywheel™ | GBP Gold Product Expert More Options - [ # What have you found better than ZOHO ](/discussions/what-have-you-found-better-than-zoho) I am asking the community which CRM solution have you found that works the best? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 5 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") SC Loading... [stephan c.](https://www.g2.com/users/55b65eab-1147-4732-ac4f-29b3aeda4bbd "stephan c.") • over 6 years ago office manager office manager More Options - [ # why? they have not implemented a mobile application that helps to better manage certain activities ](/discussions/why-they-have-not-implemented-a-mobile-application-that-helps-to-better-manage-certain-activities) and it is necessary to make offline managements and in important moments users need an application and not having a good quality one it is not possible to start the work properly, it is important that they make that improvement as soon as possible [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") GO Loading... [Giorgio O.](https://www.g2.com/users/5ccd381c-3f33-47f4-b20c-08df48df1f6f "Giorgio O.") • over 6 years ago Thales Product Manager Thales Product Manager More Options - [ # On the quoting tool, there should be an option to include sub-totals. ](/discussions/on-the-quoting-tool-there-should-be-an-option-to-include-sub-totals) For example, a total of the RRPs and then another total for the customers buy price. Meaning you can show the discounted total relative to the full list price. [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Jerrod G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerrod G.") JG Loading... [Jerrod G.](https://www.g2.com/users/f3280749-6880-4c8a-a8f0-0da7e2a76b6e "Jerrod G.") • over 6 years ago Claims Reporting Analyst at EMC Insurance Companies Claims Reporting Analyst at EMC Insurance Companies More Options - [ # Why is it that when using Assist in Zoho, to join on the dashboard screen never connects? ](/discussions/why-is-it-that-when-using-assist-in-zoho-to-join-on-the-dashboard-screen-never-connects) If I invite someone to a remote session and stay on the invite page it works fine. But, if I go back to the Assist dashboard in-session screen, the remote session never initiates a connection. [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Anthony J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony J.") AJ Loading... [Anthony J.](https://www.g2.com/users/56c2601b-a316-49c0-9b0e-5c80726554e7 "Anthony J.") • almost 7 years ago Business Builder & Coach, Helping you find opportunities for growth, funding and increased cash flow. Business Builder & Coach, Helping you find opportunities for growth, funding and increased cash flow. More Options - [ # Is there a way to set a proposal template that you can host and send through Zoho CRM? ](/discussions/is-there-a-way-to-set-a-proposal-template-that-you-can-host-and-send-through-zoho-crm) Im looking for a way that once my prospect says they are interested, I can just open my services agreement within zoho and the information is prefilled mostly and then I add any custom pricing or details and send it from zoho [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") AP Loading... [Ashish P.](https://www.g2.com/users/2652f6d6-704d-4c5a-abbf-3957d345485d "Ashish P.") • almost 7 years ago Director Director More Options - [ # How to best use Zoho for customer service? ](/discussions/how-to-best-use-zoho-for-customer-service) How to create a zendesk like system in Zoho desk? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![ranjan m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ranjan m.") RM Loading... [ranjan m.](https://www.g2.com/users/c0b56311-9945-49e3-a276-b8bbb3c66802 "ranjan m.") • almost 7 years ago Business Development Manager at TechHighbrows Software Solutions Pvt Ltd Business Development Manager at TechHighbrows Software Solutions Pvt Ltd More Options - [ # Can you please decrease the cost so that everyone can use it? ](/discussions/can-you-please-decrease-the-cost-so-that-everyone-can-use-it) It's price is little higher so if you can make it little cheaper than everyone can use it [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 7 years ago PERIODISTA en SUN CHANEL PERIODISTA en SUN CHANEL More Options - [ # What facilities does Zoho CRM have? ](/discussions/what-facilities-does-zoho-crm-have) Some of the things I do in Zoho CRM require other methods. [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/zoho-crm/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Product Avatar Image") ### Have you used Zoho CRM before? Answer a few questions to help the Zoho CRM community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fpage%3D3%26small_ask%3Dzoho-crm) No ## Top Contributors in Zoho CRM 1 ![Thomas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas S.") TS Loading... ### [Thomas S.](https://www.g2.com/users/12a7280f-5b94-4ace-af34-9c5f330b0818 "Thomas S.") Manager 8 pts 2 EG Loading... ### [Ed G.](https://www.g2.com/users/f0e993d3-0e44-4d41-80fa-a704775917f1 "Ed G.") HR 5 pts 3 ![Αικατερίνη .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Αικατερίνη .") Α Loading... ### [Αικατερίνη .](https://www.g2.com/users/eaa2f89a-a287-43a9-b3f3-125e93a6de91 "Αικατερίνη .") Freelance Translator 4 pts 4 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Loading... ### [Mark D.](https://www.g2.com/users/bf7afbda-9ddb-4fa0-9b13-10a3098ac045 "Mark D.") Principle Owner of The Consider It Sold Team 2 pts 5 ![Zaigham H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaigham H.") ZH Loading... ### [Zaigham H.](https://www.g2.com/users/f79cd98b-d945-4901-af88-a796472a5844 "Zaigham H.") Business Excellence Lead - Microsoft Business Unit 2 pts