all the facilities are given from calling to data management Review collected by and hosted on G2.com.

there is nothing which can be disliked in Zoho. Review collected by and hosted on G2.com.

Zoho is easy to use and has many features. Review collected by and hosted on G2.com.

No downsides encountered in the product. Review collected by and hosted on G2.com.

Zoho CRM is very simple to use, the User interface is great and the data provided by Zoho CRM is precise. The tool also allows you to get filtered information & at your fingertips. Review collected by and hosted on G2.com.

In my opinion, the UI should have been more attractive. I think a tool with so many great features, an excellent & beautiful UI would have made Zoho CRM reach more audience. Review collected by and hosted on G2.com.

Apart from CRM functionality, email marketing, social media management, help desk support, and project management set the program apart.

Suitable for businesses of all sizes, from startups to large enterprises. Review collected by and hosted on G2.com.

The extensive range of features and customization options can be overwhelming for beginners. Occasional difficulties or gaps in integration options, which may require additional workarounds or custom development. Review collected by and hosted on G2.com.

Emails are automatically populated for contacts. No need to search inbox for conversations. Reports are easy to customize and use to track different aspects of our business and see where we are in the sales cycle. Review collected by and hosted on G2.com.

Does not integrate with Microsoft word 2019 seamlessly. I understand Zoho Writer is the preferred method; however, fonts and layouts are not to Word's standards. I need to apply for a workaround to every letter.Calendar should have options so priorities could be listed by color. Or, as an overview, I could see all users in a different color Review collected by and hosted on G2.com.

Its user interface and easy to used with minimal support Review collected by and hosted on G2.com.

Currently, the support team is working on determining the time needed to resolve the query. Review collected by and hosted on G2.com.

what is great about Zoho CRM Plus is that you can run api's in the background to get a watered-down cost-effective solution that compares with the sales force crm. Review collected by and hosted on G2.com.

what I do not like about zoho CRM plus is that you need to have someone from the zoho support team to work and connect all the widgets Review collected by and hosted on G2.com.

Complete dialer automation for leads flow Review collected by and hosted on G2.com.

Some time issue with real time data sync and cost Review collected by and hosted on G2.com.

When I first started using Zoho CRM, it was a very enjoyable product. The ease of use and the ability to create any desired field were great advantages for the product. There are many buttons, but you can customize them to your liking. Review collected by and hosted on G2.com.

Zoho CRM does not allow you to completely structure it according to your own needs. In other words, when transferring the structure in your mind to the Zoho product, you may need to be limited to what Zoho can do at some point. Review collected by and hosted on G2.com.

It has useful dashboards and everything in a very easy to access user interface. I can access Customer details, Notes, Attachments, contact details, Tasks, Emails related to a contact, Deals etc in one place. Review collected by and hosted on G2.com.

Sometimes the server is a bit slow, they can improve the speed of access. Also customer service can be improved a bit. Review collected by and hosted on G2.com.