1. [Home](https://www.g2.com/) 2. ... 3. [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) 4. [Zoho CRM AI Assistant Discussions](https://www.g2.com/products/zoho-crm-ai-assistant/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b2c050bcc5e384f5309456efe301860/zoho-crm-ai-assistant.svg "Product Avatar Image") ](/products/zoho-crm-ai-assistant/reviews) [ Zoho CRM AI Assistant ](/products/zoho-crm-ai-assistant/reviews) 0 ratings Zoho CRM AI Assistant lets sales and operations teams search, create and update Zoho CRM records in plain language. It works from a Chrome side panel next to your CRM, and every change is shown for approval before it is written, so you stay in control of your data. Teams that already use Claude, ChatGPT or other AI clients can connect them to Zoho CRM through MCP. Typical uses: finding stuck deals, cleaning duplicates, preparing pipeline reviews, updating fields in bulk and setting up automations without digging through menus. Built by zsetup, a Zoho partner. Show More * * * ### 0.0 Nps Score Already have Zoho CRM AI Assistant? ### All Zoho CRM AI Assistant Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Roman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman S.") RS Loading... [Roman S.](https://www.g2.com/users/bf1919a3-01bf-414f-b100-132ff5485bd4 "Roman S.") • 1 day ago Zoho CRM Advanced Partner | Zoho One Top Rated Zoho CRM Advanced Partner | Zoho One Top Rated More Options - [ # How are you using Zoho CRM AI Assistant to spot inactive customers and plan next steps? ](/discussions/how-are-you-using-zoho-crm-ai-assistant-to-spot-inactive-customers-and-plan-next-steps) Zoho CRM AI Assistant has been helping me manage Zoho tasks daily and keep my workflow easier to handle. The biggest value for me is identifying customers who haven’t been active recently, getting a summary of our latest interaction, and seeing suggested next steps. One downside is I’d love... [Read more](/discussions/how-are-you-using-zoho-crm-ai-assistant-to-spot-inactive-customers-and-plan-next-steps) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+AI+Assistant+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+AI+Assistant+Discussions+section.&title=Zoho+CRM+AI+Assistant+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm-ai-assistant%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+AI+Assistant+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm-ai-assistant%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm-ai-assistant%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+AI+Assistant+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm-ai-assistant%2Fdiscuss%0aAsk+Zoho+CRM+AI+Assistant+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+AI+Assistant+Discussions+section.) 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Answer a few questions to help the Zoho CRM AI Assistant community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm-ai-assistant%2Fdiscuss%3Fsmall_ask%3Dzoho-crm-ai-assistant) No ## Top Contributors in Zoho CRM AI Assistant 1 ![Roman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman S.") RS Loading... ### [Roman S.](https://www.g2.com/users/bf1919a3-01bf-414f-b100-132ff5485bd4 "Roman S.") CEO 1 pt