--- title: Zoho Backstage Reviews meta_title: 'Zoho Backstage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Zoho Backstage works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 20 scale: '5' date_modified: '2026-07-30' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Zoho Backstage Reviews **Vendor:** Zoho **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 20 ## About Zoho Backstage Zoho Backstage is all-in-one event management software to plan and run in-person, virtual, and hybrid event experiences from beginning to end with greater efficiency and impact. Right from designing an event website, selling tickets, and marketing an event, to communicating with attendees, presenting sessions, and analyzing an event's performance, Zoho Backstage has everything you need to grow your event and accelerate its success. ## Zoho Backstage Pros & Cons **What users like:** - Users commend the **first-class customer support** of Zoho Backstage, providing quick and accommodating assistance anytime needed. (3 reviews) - Users find Zoho Backstage to be **extremely user-friendly** , simplifying event management and enhancing overall experience. (3 reviews) - Users love the **reliability** of Zoho Backstage, enjoying seamless event management and exceptional customer support 24/7. (3 reviews) - Users appreciate the **ease of use** of Zoho Backstage, enjoying a streamlined event management experience with excellent support. (3 reviews) - Users value the **efficient attendee management** of Zoho Backstage, streamlining every aspect of their event planning. (2 reviews) - Event Management (2 reviews) - Features (2 reviews) - Response Time (2 reviews) - Users appreciate the **real-time information and easy interaction** with Zoho Backstage, enhancing attendee engagement effectively. (1 reviews) - Communication (1 reviews) **What users dislike:** - Users often face **communication issues** with Zoho Backstage as invitations frequently land in spam folders. (1 reviews) - Users find that **confusing processes** can complicate their initial understanding of Zoho Backstage. (1 reviews) - Users find that it takes some time to understand Zoho Backstage, leading to a **difficult learning** curve. (1 reviews) - Users face **email issues** with invitations landing in spam, causing confusion for attendees during events. (1 reviews) - Users report that **invitations often end up in spam** , causing confusion and reducing attendance effectiveness. (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Users frequently experience **notification issues** , as sent invitations often end up in attendees' spam folders. (1 reviews) - Steep Learning Curve (1 reviews) - Users often experience **update issues** with invitations, as they frequently end up in attendees' spam folders. (1 reviews) ## Zoho Backstage Reviews ### 1. All-in-One Event Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanshi M. | Content Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Zoho Backstage?** Everything was available in one place. We created our event website, managed registrations, sent invites, shared updates, and handled event communication. It was so much easier to use, and eliminated the need for using too many tools. The team that we worked with was also available 24x7 to help us with any issues. **What do you dislike about Zoho Backstage?** Nothing in particular. It does take a little time to understand the tool. **What problems is Zoho Backstage solving and how is that benefiting you?** Zoho Backstage helped us solve the problem of managing too many things in too many places. For an event like The Travel Connections, there are registrations, invites, website updates, attendee communication, reminders, and last-minute changes. Managing all this on different tools can get confusing and messy. With Zoho Backstage, everything was in one system. This reduced back and forth between platforms and helped our team stay organized. We could track registrations easily, send updates to attendees quickly, and manage the event website without depending on multiple vendors. It saved us time, reduced errors, and made coordination much smoother. Most importantly, it gave us better control over the entire event process. ### 2. Convenient and Easy to Set Up for Ticketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zoho Backstage?** I appreciate the convenience that Zoho Backstage provides. It effectively handles the whole registration process, lanyards, ticketing, and emails. The initial setup was very easy. **What do you dislike about Zoho Backstage?** Nothing **What problems is Zoho Backstage solving and how is that benefiting you?** Zoho Backstage handles the whole of registration, lanyards, ticketing, and emails for me, offering convenience. The initial setup was very easy. ### 3. Wonderful experience, flawless support. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Zoho Backstage?** We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future. **What do you dislike about Zoho Backstage?** I can't think of a downside. There was nothing I wanted to do that I was not possible. **What problems is Zoho Backstage solving and how is that benefiting you?** Zoho Backstage helped with event promotion, ticketing/registration and exhibitor management and communication. Almost all of the event management was in a central app which made everything a breeze. ### 4. We are thrilled with the results **Rating:** 4.5/5.0 stars **Reviewed by:** Maria Camila H. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Zoho Backstage?** The platform is very easy to interact with and the support team was amazing. Also the information is presented in real time which is great. **What do you dislike about Zoho Backstage?** The invitations sent to the attendees kept going to their spam. **What problems is Zoho Backstage solving and how is that benefiting you?** The registration process and keeping attendance records ### 5. Zoho Backstage for "Le Meilleur de", our reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Thierry W. | Co-fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Zoho Backstage?** The ease of setting up an event with all that it entails. It's a real time saver. the "all in one" aspect but also the fact that each event has its own mini site presenting the agenda, the speakers and the sponsors **What do you dislike about Zoho Backstage?** Some aspects of the usability could be reviewed for a better approach, especially in the back office, but overall I really like using it. In fact I use it for all my events **What problems is Zoho Backstage solving and how is that benefiting you?** The possibility to have the same tool to manage the ticketing for virtual and physical events. Better presentation of our partners and sponsors and having a mini website ### 6. Using Backstage for free events **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Zoho Backstage?** The progress tracker was very useful, as it allowed for a logical process flow **What do you dislike about Zoho Backstage?** Trying to change options like buy to register is that straight forward. You really need to look around to find options **What problems is Zoho Backstage solving and how is that benefiting you?** That problems are obvious really, who to setup a professional looking event page, viewable on web and mobile. Also the ability to handle to registration process. Yes the final outcome is great. ### 7. Far better than Bizzabo for the money! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Zoho Backstage?** Ease of use, customer service and support, intuitive platform, pricing, crm integration and integration with their other products, which are all very good **What do you dislike about Zoho Backstage?** Few bugs here and there but not found anything that is negative so far **Recommendations to others considering Zoho Backstage:** Definitely consider this before spending thousands on other platforms. We have tried them all. Shocked now that I look back and see how much we paid some of them for the level of service we received. **What problems is Zoho Backstage solving and how is that benefiting you?** Full scale event website, agenda, speakers, sponsors, community, ticketing all in one ### 8. Zoho Backstage - Clever Event Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Colin M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Zoho Backstage?** - Microsite to promote without having to involve web developers - Integrates with Eventbrite - Easy to update/amend **What do you dislike about Zoho Backstage?** - Can be tricky to get the branding exactly right **Recommendations to others considering Zoho Backstage:** Backstage is the fastest way we've found to get a professional looking event microsite up quickly at a decent price. Try the trial version to see most of the features before you buy. Available as a stand-alone SaaS product and as part of the Zoho One suite. Great value either way. **What problems is Zoho Backstage solving and how is that benefiting you?** Zoho Backstage takes a lot of the pain out of organising and promoting an event. It creates a great microsite with all the details, including location (with map etc), guest speakers with profiles and links to eventbrite for ticket management. You can put up full conference agenda with streams and timings. Backstage lets you start setting events up without publishing. When ready to go, just publish to the microsite and start promoting. Edit whenever details change. This gives you a professional looking site without the hassle of going through web developers and impacting on the main website. Really saves time and the process of setting up on Backstage means you won't forget to check off all the tasks that are required for organising an event. As an added bonus, you can easily duplicate one event for something similar - a real time saver. ### 9. Has everything you need to make a successful. Not as user friendly as it could be. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Backstage?** The price is reasonable. They have everything you need to succeed: website building, ticketing, event promotion, attendee registration and more offerings. You can promote your own website and great reach for our customer appreciation events and Networking gatherings. **What do you dislike about Zoho Backstage?** No off line version for when you are out and about and can't use your cell phone. Would like the option and sync when i get back to the office. My cell battery goes out and this option would be helpful in case of emergency **Recommendations to others considering Zoho Backstage:** Use the training videos they offer and the support is great! **What problems is Zoho Backstage solving and how is that benefiting you?** You can post your announcement from the web or the organizer mobile app.and add event on micro site. You can enable everyone at your event to connect with each other by creating discussions channels for various topics circling around the event. You can also set the privacy level for each channel by making them public or private which is Awesome. ### 10. Super simple **Rating:** 5.0/5.0 stars **Reviewed by:** P S. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Backstage?** Soho Backstage is simple to use. Its extremely organized and self driven. The tutorial is easy to follow and makes it easy to find your target audience for your events. It is easy to read and a great addition to any office or small business. **What do you dislike about Zoho Backstage?** The one part that is least helpful on Zoho Backstage is the world map. It is difficult to find exact areas. I also dislike that it is not available on Google Chrome yet. **What problems is Zoho Backstage solving and how is that benefiting you?** The main business problems I use Zoho Backstage for is to organize my business events and getting word out to my target audience. Without Zoho this was almost impossible and much less successful. ### 11. Zoho Backstage : The next Big thing for events management and promotion **Rating:** 5.0/5.0 stars **Reviewed by:** Mehdi A. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Zoho Backstage?** - Building, edition and launch of an event website (and multi-languages) - Branding - Agenda Builder. - Promote your event and build your digital footprint. - social media integration makes reaching out and attracting attendees easy and very intuitive - targeted invitations and reminders. - event metrics. **What do you dislike about Zoho Backstage?** at the moment pricing of pro packages and the limitations in the design tools of the application are the only disadvantages i notice about Zoho Backstage **Recommendations to others considering Zoho Backstage:** - Good product from zoho as usual - good support - Big potential for added features - continously updated **What problems is Zoho Backstage solving and how is that benefiting you?** we are trying (and planning on full adoption) of zoho backstage because it automates and solves a lot of operational problems we faced during planning, launch and constant monitoring of events phases (pre-event preparations, invites and confirmations, SM promotion...) and the benefits are simple we have a unique place to do all the preparation, follow up and post-event assessment ### 12. It is an excellent product. **Rating:** 5.0/5.0 stars **Reviewed by:** Ted S. | Software Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2019 **What do you like best about Zoho Backstage?** It allows you to plan, promote and execute events that range from large-scale meetings to conferences and trade fairs, to organizers, corporations and non-profit agencies. I like the technical support because it is very attentive and they give an immediate answer to your problems. **What do you dislike about Zoho Backstage?** I still do not get a disadvantage with this product. He has behaved very well. **Recommendations to others considering Zoho Backstage:** It is an incomparable, unique and incredible application. It offers many functions to facilitate the work. I recommend using this tool. **What problems is Zoho Backstage solving and how is that benefiting you?** With this system we have done many things and help us solve problems that arise in the company immediately. It makes our work easier and faster without losing time. ### 13. Zoho Backstage allows you to enjoy your event while you manage it **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica G. **Reviewed Date:** February 01, 2019 **What do you like best about Zoho Backstage?** All people around your event are identified like members, speaker, attendees so you are going to obtain value information in every event that you have. **What do you dislike about Zoho Backstage?** Like a mentioned before the data generated at every event can be integrated with Z-CRM but it stays in Z-Backstage for now. I know that Zoho Team is working on the CRM integration and definitely is going to be a powerful range for entire Zoho ecosistem. **What problems is Zoho Backstage solving and how is that benefiting you?** As step one, our customer are able to keep real information about your events. Now we are working on getting that generated data and improve our customer's knowledge. ### 14. awesome automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Zoho Backstage?** I love using zoho because of the variety of tools available to help automate my business and make it easy and save on hiring emolyees to do the job **What do you dislike about Zoho Backstage?** I didnt like having to set it up my self, i wish i could have some professional set it up for me and make the proscess a little easier. **Recommendations to others considering Zoho Backstage:** I love it and the variety of tools available to help automate my business and make it easy and save on hiring emolyees to do the job **What problems is Zoho Backstage solving and how is that benefiting you?** I figured it out after trial and error but once you get it then it is smooth and easy and saves time ### 15. Fast and easy setup for a very useful product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Zoho Backstage?** Setup for Zoho Backstage is fast and easy. We went from creating a login to having a functional (albeit barebones) event page in under five minutes. **What do you dislike about Zoho Backstage?** We are using the free version. The paid versions are a bit pricey for our needs. **What problems is Zoho Backstage solving and how is that benefiting you?** We were looking for an event management system that did not have a steep learning curve. Also, as a small nonprofit, funds are limited. The free version does exactly what we need it to do without too many bells and whistles. ### 16. Amazing and flexible event management system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Backstage?** the most amazing thing about this software is that it has a nice sponsor management system and multi-language support **What do you dislike about Zoho Backstage?** I would say that it they need to add text formatting in Description. its will be more fantastic if we have more option to add Google Font **Recommendations to others considering Zoho Backstage:** Zoho backstage is best event management tool you can use . it has some things to implement but this can do your stuff easily. **What problems is Zoho Backstage solving and how is that benefiting you?** Event management ### 17. I love it! Great way to manage a conference **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Zoho Backstage?** I like everything. It is quick and easy to start working on a conference **What do you dislike about Zoho Backstage?** Sometimes it can be a little difficult to manage the sessions, but it is workable. **What problems is Zoho Backstage solving and how is that benefiting you?** It helps me to plan conferences and events in one location and without having to implement tons of different software. ### 18. ZOHO **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Backstage?** Drag and drop and the integration so far i like the bolt on features and potential ease of use. **What do you dislike about Zoho Backstage?** not as popular as event bright, not yet sure. **Recommendations to others considering Zoho Backstage:** Longer period of time to try. **What problems is Zoho Backstage solving and how is that benefiting you?** getting media and registration for events ### 19. Easy and quick for events **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Zoho Backstage?** Zoho backstage is an end to end platform for organising any kind of events. **What do you dislike about Zoho Backstage?** Zoho backstage has most of the features we need and does not have any feature which i dislike.. **What problems is Zoho Backstage solving and how is that benefiting you?** Organising events, conferences or any meet up events. ### 20. Zoho Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Backstage?** I enjoy the fact that I can do more than just scan things with this app. **What do you dislike about Zoho Backstage?** It isn’t necessarily a dislike it just moves a little slower than I’m accustomed. **What problems is Zoho Backstage solving and how is that benefiting you?** It is much cheaper and easier to scan and record what needs to be recorded - [View Zoho Backstage pricing details and edition comparison](https://www.g2.com/products/zoho-corporation-pvt-ltd-zoho-backstage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-03+10%3A42%3A57+-0500&secure%5Bsession_id%5D=dac3c978-1611-4349-82d0-408e45717d6f&secure%5Btoken%5D=42a016b264e2959a003dc98bbae6a6987e8c0e4a43198a1dd9982919914e882d&format=llm_user) ## Zoho Backstage Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **At-Event Tools** - Business Card Scanner - Notetaking - Device Rental **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Audience Engagement** - Polls and Surveys - Quizzes - Audience Q&A - Live Slides **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Generative AI** - AI Text Generation **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Post-Event Tools** - Lead Follow-Up - Lead Analysis - Interaction History **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Event Support** - Hybrid/Virtual Events - SMS Voting - Event Security - Integrations **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture - AI-Powered Matchmaking **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Software Offerings** - Web Portal - Mobile Application - Integrations & APIs **Registration** - Event creation - User registration process - Mobile check-in **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Engagement Analytics** - Live Results - Dashboards & Reporting - Data Exporting **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Agentic AI - Audience Response** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Lead Retrieval** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top Zoho Backstage Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (381 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (924 reviews)