--- title: Zoho Cliq Reviews meta_title: 'Zoho Cliq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 267 reviews by the users' company size, role or industry to find out how Zoho Cliq works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 267 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Cliq Reviews **Vendor:** Zoho **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 267 ## About Zoho Cliq Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively. ## Zoho Cliq Pros & Cons **What users like:** - Users find Zoho Cliq's **ease of use** exceptional, enjoying seamless communication and quick setup for their teams. (12 reviews) - Users value the **seamless internal communication** features of Zoho Cliq, enhancing team collaboration and response efficiency. (10 reviews) - Users appreciate the **easy communication** features of Zoho Cliq, enabling seamless collaboration with teams and customers. (10 reviews) - Users value the **easy file sharing** in Zoho Cliq, enhancing team collaboration without switching applications. (7 reviews) - Users value the **effective team collaboration** features of Zoho Cliq, enhancing communication and teamwork in various settings. (7 reviews) - Users appreciate the **excellent customer support** of Zoho Cliq, enhancing their communication experience without any issues. (6 reviews) - Users love the **intuitive design** of Zoho Cliq, making communication and collaboration effortless across teams. (6 reviews) - Features (5 reviews) - Reliability (5 reviews) - Easy Setup (4 reviews) **What users dislike:** - Users experience **slow loading** times with Zoho Cliq, affecting performance and user experience with multiple chats and channels. (4 reviews) - Users find the **difficult navigation** in Zoho Cliq challenging, especially for beginners dealing with extensive features. (3 reviews) - Users desire the **missing functionality** of in-chat search and enhanced mobile app features for a better experience. (3 reviews) - Users feel that Zoho Cliq is **not intuitive** , making navigation and channel creation challenging for beginners. (3 reviews) - Users find the **user interface unresponsive** and suggest improvements for a more modern experience in Zoho Cliq. (3 reviews) - App Instability (2 reviews) - Users often face **glitches** in the mobile app, requiring frequent refreshes to track colleagues' statuses accurately. (2 reviews) - Users face a challenging **learning curve** with Zoho Cliq due to its complex settings and features. (2 reviews) - Limited Features (2 reviews) - Users find the mobile app lacks **missing features** compared to the desktop version, affecting overall usability and convenience. (2 reviews) ## Zoho Cliq Reviews ### 1. Powerful “Flow State” Messaging, but a Steep Learning Curve for Beginners **Rating:** 3.5/5.0 stars **Reviewed by:** Suman M. | Lead Generation & Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Zoho Cliq?** You don’t have to “tab-hop” just to reply to a message. If you’re updating a deal in the CRM and a colleague pings you, you can respond right there without breaking what you’re doing, which helps you stay in your “flow state” longer. Cliq also lets you “Fork” specific messages into a separate private or group chat. That keeps the main channel clean, while the side discussion continues in its own space. I also like that it shows who is “Checked-in,” who’s at lunch, and even who’s currently in a meeting, so it’s easier to tell when someone is available. And you can start a “Huddle” (a quick audio/video call) for up to 10,000 participants, which is significantly higher than most competitors’ standard tiers. **What do you dislike about Zoho Cliq?** Beginners often find it difficult to navigate the deep settings and extensive features (like bots, forks, and huddles). It lacks the "plug-and-play" simplicity of something like WhatsApp or even basic Slack. **What problems is Zoho Cliq solving and how is that benefiting you?** You can reply to a teammate while you’re still inside your CRM or Mail inbox, and you can also pull up the data you need without having to switch contexts. It brings back the “tap on the shoulder” culture: you can tell at a glance whether it’s a good time to ping someone or if they’re in the middle of a deep-focus session. ### 2. Effortless Team Communication, Few Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Abhinav D. | Associate Vice President - Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Zoho Cliq?** I really like Zoho Cliq for its ease of communication and how simple it is to use. There is no learning curve, which is great. It has a mobile application, a desktop application, and a web version, so I can use it anywhere. The communication with other colleagues is very simple, and I don't have to rely on phone calls or other software like WhatsApp for professional communication. It's easy to form groups, and moderator-level access is simple to configure. Company-wide announcements are straightforward to make, and you can mute or hide certain groups if needed. I can also make calls within Zoho Cliq itself, which is handy. What makes it really superb is the combination of all features, like screen sharing and video calls. I don't need to set up a meeting every time I need to share my screen. I can just ring up my colleagues and share my screen right away, with no hassles. The initial setup was very, very easy too; I just had to set up a directory of people and IDs. Although initial adoption took a couple of days, it was very simple after that. **What do you dislike about Zoho Cliq?** The ringtone is very irritating. I usually use the app on mute. Also, the notification sound is quite loud, especially on desktop. The mobile app glitches sometimes and calls don't get cut even after you've hung up the phone. **What problems is Zoho Cliq solving and how is that benefiting you?** Zoho Cliq simplifies communication by replacing phone calls and other apps for professional interactions. It enables easy group formation and moderator configuration, and supports company-wide announcements. Screen sharing, video calls, and internal calling make remote collaboration hassle-free. ### 3. Effortless Team Communication, Needs Simplified Channel Management **Rating:** 4.5/5.0 stars **Reviewed by:** Pushpalaxmi V. | Assistant Manager - Pre Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Zoho Cliq?** I appreciate that with Zoho Cliq, I can communicate with my internal team without needing to log in through WhatsApp, allowing for fast responses via my laptop. It shows the current status of my colleagues, like if they're on a call or in a meeting, which helps me anticipate their response times. I like its several features such as image and document sharing, voice note, and video sharing, which means I don't need to switch to other applications to communicate with my team. The ability to create notes and sync with my CRM is a big plus, as it ensures I don't miss any important notification or message even if I'm not logged into Zoho Cliq. The initial setup was very quick and easy, making the whole experience seamless. **What do you dislike about Zoho Cliq?** I think the channel creation is not that user-friendly. **What problems is Zoho Cliq solving and how is that benefiting you?** I use Zoho Cliq for internal communication, allowing quick message exchanges without needing WhatsApp. It shows teammates' current status and syncs with my CRM, so I never miss important notifications. Image, document, and note-sharing features keep everything centralized. ### 4. Not just a Communication application. **Rating:** 5.0/5.0 stars **Reviewed by:** Subham k. | Customer Account Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zoho Cliq?** It helps with daily communication across the team, but it also supports calling, multiple audio calls, and easy sharing of data files within the team. In terms of ease of use and ease of implementation, it stands out as user-friendly and quick to adopt.It’s something we use frequently, almost daily, which shows how well it integrates into our work. The platform offers a good number of features that meet most of our team’s needs, and it also scores well on ease of integration with other tools we use. Well i never had a chance to interact with the customer support team i am sure they would be great to. **What do you dislike about Zoho Cliq?** Opening excell sheet inside the Cliq chat is a bit of a challenge because it's hard to identify the rows and columns, as it only shows it as a dataset with space. **What problems is Zoho Cliq solving and how is that benefiting you?** Multi device and OS support which is definately helpfull. Because team members use Windows, iOS, Andriod based devices and thre has been no issue. ### 5. Excellent Tool for Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Prerak J. | Associate team lead, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Zoho Cliq?** It is a great tool to connect and chat with our team members. **What do you dislike about Zoho Cliq?** Everything about this tool is good so far; I have no complaints at the moment. **What problems is Zoho Cliq solving and how is that benefiting you?** It helps me connect with my team members whenever I have questions or need clarification. If I need to pass on some information, I can directly chat with the relevant person. ### 6. it is a really good app for work chatting in any kind of business **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge A. | Billing manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Zoho Cliq?** Basically zoho cliq is a useful app you can use for any kind of job company for chat communication, you can have individual chats or even create group chats or channels if you have a group project or if you work in the same department where you need to discuss with your teammates about something more specific of your job. zoho has the great advantage that messages are encrypted, which is really important if you work in an envoroment that is mandatory to keep safe the information, in my personal case i work for a healthcare facility that requires to accomplish with HIPAA rules due to the medical records from our patients. **What do you dislike about Zoho Cliq?** if you have multiple chats and channels open sometimes the destop app might slow down and at the same time affect the PC performance, I have realized that this app can consume a significant amount of RAM resources. **What problems is Zoho Cliq solving and how is that benefiting you?** The communication with my billing department is better since we used zoho cliq, some of the members work in another country and before we have to make calls if we need to discuss something important, now with Zoho app you can feel safety since all the chats and channels are encrypted, since I work for a family practice clinic is really important to make sure that information is not compromised and sometimes is easier to send a message to discuss about something in specific instead ok make a call, also zoho allows to set reminders related with your job and you can also tag some other people that can be involve with a duty or task you need to review in the future, so you won't forget anything from your job duties. ### 7. The most efficient Communication software **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | Staff Member, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2024 **What do you like best about Zoho Cliq?** Incredibly, Zoho cliq has everything you love from the most popular chatting apps but in another level, I like being able to tag co workers so they can see my message instantly, also you can share images, videos and files so easy. Sharing funny gifs with our team and reactions are the features I use the most! **What do you dislike about Zoho Cliq?** The mobile App is not even close to the desktop app, will be amazing if they add all the features there. **What problems is Zoho Cliq solving and how is that benefiting you?** As a business, we need a communication system that is always on, and Zoho cliq is always available, sometimes we just preferred to chat instead of using the phone ### 8. Easy way to communicate with your team **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew R. | Customer Success Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Zoho Cliq?** I like the ability to communicate with my team and know if they are available **What do you dislike about Zoho Cliq?** Finding old conversations if you start to have more messages come in. **What problems is Zoho Cliq solving and how is that benefiting you?** It helps the company communicate with one another and know who is available to talk. ### 9. Amazing software to cordinate with customers **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Zoho Cliq?** Very supportive and easy to use product to contact with customers , It's options are easy to understand and it make very easy to interact with customer as well as our team members . All option are easy to understand . Easy to insatall , easy to understand and also easy to communicate. We use it for main customer support purpose . Also we connect it to our other requirement and it fullfills very well . **What do you dislike about Zoho Cliq?** The only i found con is limited features. **What problems is Zoho Cliq solving and how is that benefiting you?** Zoho cliq solving main issue that is to connect with many no of peoples as well as our team members with 100% secure messaging . ## Zoho Cliq Discussions - [What is Zoho Cliq used for?](https://www.g2.com/discussions/what-is-zoho-cliq-used-for) - 1 comment, 2 upvotes - [What is Zoho platform?](https://www.g2.com/discussions/what-is-zoho-platform) - 2 comments - [What is Zoho connect?](https://www.g2.com/discussions/zoho-cliq-what-is-zoho-connect) - 1 comment - [How do I use Zoho Cliq?](https://www.g2.com/discussions/how-do-i-use-zoho-cliq) - 1 comment - [What is Zoho Cliq?](https://www.g2.com/discussions/what-is-zoho-cliq) - 1 comment - [View Zoho Cliq pricing details and edition comparison](https://www.g2.com/products/zoho-cliq/reviews?filters%5Bsentiment_snippet%5D=1807689&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A12%3A13+-0500&secure%5Bsession_id%5D=907c7fa4-6471-4639-8b03-f41059d854d7&secure%5Btoken%5D=8104d2d379a722e6d9267d355c96d7216e1db552de03ba1da2e2ff9d399713f1&format=llm_user) ## Zoho Cliq Integrations - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) ## Zoho Cliq Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Software Type** - Mobile - Browser Application - Desktop Application **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Features** - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Zoho Cliq Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,651 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,517 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)