--- title: Zoho BugTracker Reviews meta\_title: 'Zoho BugTracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Zoho BugTracker works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- # Zoho BugTracker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho BugTracker but has limited features. Are you part of the Zoho BugTracker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on time every time. Set up automatic notifications, business rules and custom workflows to follow and close bugs faster. Define realistic expectations for your clients and surpass them with Service Level Agreements. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho BugTracker Community](https://www.g2.com/products/zoho-bugtracker/discuss) Languages Supported Czech, Danish, German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Venkata Subramaniam K R (Digital Marketing Analyst at Zoho Corporation) Show More * * * This product is included in: [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Other Zoho Products ](https://www.g2.com/products/other-zoho-products/reviews) Show More ## Pricing Pricing provided by Zoho BugTracker. ### Premium $8 /month /user if billed annually, plus tax as applicable ### FREE Free [ View More Pricing Information ](https://www.g2.com/products/zoho-bugtracker/pricing) ## Top-Rated Alternatives [ ![Jira](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira") Jira 4.3/5(7,932) ](https://www.g2.com/products/jira/reviews) [ ![GitLab](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GitLab") GitLab 4.5/5(901) ](https://www.g2.com/products/gitlab/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,676) ](https://www.g2.com/products/clickup/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-bugtracker/competitors/alternatives) ## User Insights Average based on 41 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Zoho BugTracker Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![Christopher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher H.") CH Christopher H. Small-Business (50 or fewer emp.) 10/17/2023 "A very nice Bug tracker" 4/5 What do you like best about Zoho BugTracker? Great Project Automation, SLA & Business Rules Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? Limited prefix function, cannot attach DATE, or MAKER, Sender Email Still not working Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? Tracking Issues with ease and useful notification Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steven F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven F.") SF Steven F. Senior Developer Information Technology and Services Mid-Market (51-1000 emp.) 10/24/2019 "A great little BugTracker" 4/5 What do you like best about Zoho BugTracker? Zoho BugTracker is great. My company uses Zoho CRM, Zoho Desk, Zoho Projects and integrating Zoho Bugtracker between Zoho Desk and Zoho Projects and using Zoho Cliq to automatically report on status changes has streamlined our product support & maintenance life-cycle. Client tickets within Zoho Desk can immediately be filed as bugs and fed through to Zoho Projects for evaluation, planning and resolution. And with BugTracker, each update to the bug is automatically visible throughout. Zoho BugTracker has become an essential daily tool. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? There's not really much negative I can say regarding Zoho BugTracker. As far as bugtracking software goes, Zoho BugTracker isn't lacking in features, nor reliability. It would be great if the mobile version of Zoho Desk had the ability to file bugs through BugTracker directly to Zoho Projects though. Also, Zoho Desk Ticket attachments are not automatically attached to Zoho Project Issues created with BugTracker. This would be a great future addition. And lastly, the ability to file a bug directly from a Support Consultant's response and not only from a Client Message would be very useful. This is another requested feature and the great support department at Zoho actually do pay attention to client suggestions and feedback. Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: If you're looking for an all-round, top-class BugTracker, Zoho Bugtracker, when used with Zoho Desk & Zoho Projects, is a great tool and will be a valuable addition to your business Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? As a software-as-a-service company that hosts the administration software for hundreds of schools in South Africa, as well as a communication software company with leading communication tools for communities such as schools and businesses, we receive hundreds of support requests on a daily basis. Due to the size and complexity of our software, a large amount of these requests are based around system bugs or changes to the educational regulations. Zoho BugTracker and Zoho Desk & Zoho Projects have become the core from where we manage and resolve these requests. So in short, Zoho BugTracker has greatly assisted us in managing bugs, tracking their status through various channels and utlimately supporting our vitally important client-base. Review collected by and hosted on G2.com. Show More 10/27/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 9/24/2020 "Good fro a small team to use at a start" 4/5 What do you like best about Zoho BugTracker? Clean UI design and easy to use for a small team. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? The paid version request as least 6 users to start Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: Need to have an online customer support Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? It's better to have a real-time customer support Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/15/2019 "QA" 4/5 What do you like best about Zoho BugTracker? As an admin , i really liked the ability to add fields options according to my needs. the fact that all my users get notified when an issue is submitted to them Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? that the "add followers" option is not clear enough Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: Try and Use the great and simple features that the product supply Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? i brought this application from my previous experience from another company gladly the application was positively accepted by the Dev team I came with this idea of using Bug tracker to a factory that didn't track any bugs in the software with any tool (beside emails) , so all the features that make track bugs. Edit. Assign them to specific people are new here and well accepted. I opened two projects with different teams and both were truly happy to finally use something that help them day by day Most of them were thrilled with the simplicity of the user experience and how it changed their way of work Review collected by and hosted on G2.com. Show More 11/14/2019 Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/21/2019 "Intuative software with good features" 4/5 What do you like best about Zoho BugTracker? User friendly (good UX) and integration with github Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? No (free) integration with existing end-user (IT internal customer) who are already have user accounts for other zoho products. Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? Better managing bugs efficiently! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MK mahesh k. Mid-Market (51-1000 emp.) 10/3/2018 "Zoho BugTracker - A Bugtracking application" 4/5 What do you like best about Zoho BugTracker? A straightforward, quick and versatile bug tracking application that encourages you oversee bugs effectively and convey extraordinary items on time. Send email notifications to clients for different occasions occurring amid the issue tracking life cycle inside a project. we can choose when to notify and who to be advised. Also we can create custom workflows, statuses, and fields to tailor BugTracker to our needs. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? As it is a bug tracking application with no bugs detected uptil now . Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: Services like Automated bug tracking and reporting of bugs is various crucial in software development so zoho Bugtracker helps the developers of organization to work and resolve issues more efficiently . Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? We use it in our organization for setting business rules to automatically trigger actions for bug events and also S]select events to send email notifications to assignees, reporters and other users. Also to gain insights about the progress of the bugs filed in a project with a visually appealing bug status report. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") AD Verified User in Design Small-Business (50 or fewer emp.) 3/6/2019 "When you're stuck between Jira's "10 user" offer and the per user prices they offer..." 4/5 What do you like best about Zoho BugTracker? Flexible pricing makes it much easier to maintain for a small company (10+ users) than Jira, other than that it's a very similar tool - which is all we need. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? The layout and UI feel a bit old-school. With Jira reworking their visuals and UX feel, BugTracker falls short in my opinion. Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: If Jira is too much, BugTracker is just right. Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? Tracking bugs and issues in software we're developing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 10/2/2018 "Efficient, Scalable Way to Manage Bugs" 3.5/5 What do you like best about Zoho BugTracker? It's easy to implement and easy to use, even without extensive development knowledge. It's also easy to define key areas to track against to ensure there is coverage at all times on critical parts of the site. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? It's honestly worked out perfectly for our uses - no complaints. Review collected by and hosted on G2.com. Recommendations to others considering Zoho BugTracker: It's extremely affordable and truly a one-stop shop for tracking needs when it comes to catching bugs or site issues before they become a negative impact on the bottomline. I recommend having a few (or one, depending on your company size) user(s) to management, as the interface makes PM'ing easy, all in one place. Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? Ensuring that bugs or site glitches don't go undetected. Often times we'd find out there was an issues because it impacted the client's KPIs. Now we are detecting and resolving so quickly that there's rarely instance of the issue impacting site or media goals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/9/2018 "Simple and Effective tool for bug tracking" 4/5 What do you like best about Zoho BugTracker? The application has Reminder feature based on due dates. It even has affected milestone details to be captured. Review collected by and hosted on G2.com. What do you dislike about Zoho BugTracker? Business Rules configuration could be much easier. Review collected by and hosted on G2.com. What problems is Zoho BugTracker solving and how is that benefiting you? We were looking for one single application with all types if Issues tracked and resolved; not just a technical issue on a website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Zoho BugTracker. ### Premium $8 /month /user if billed annually, plus tax as applicable ### FREE Free ### Standard $3 /month /user if billed annually, plus tax as applicable [ View More Pricing Information ](https://www.g2.com/products/zoho-bugtracker/pricing) Zoho BugTracker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira 4.3/5(7,932) [ Compare Now ](https://www.g2.com/compare/jira-vs-zoho-bugtracker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f7db08ee205fb403875959ca1ad7ec15/mantisbt.png "Product Avatar Image") MantisBT 4/5(80) [ Compare Now ](https://www.g2.com/compare/mantisbt-vs-zoho-bugtracker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_585565d9550ec8fe7b5256347ebefd46/bugzilla.png "Product Avatar Image") Bugzilla 3.9/5(113) [ Compare Now ](https://www.g2.com/compare/bugzilla-vs-zoho-bugtracker) ##### ##### Zoho BugTracker Features Bug Reporting User Reports & Feedback Tester Reports & Feedback Team Reports & Comments Bug Monitoring Analytics Bug History Data Retention [ View More Features ](https://www.g2.com/products/zoho-bugtracker/features) ##### Categories on G2 [Bug Tracking](https://www.g2.com/categories/bug-tracking) ##### Explore More [Which antivirus is best for a Windows laptop that needs solid real-time protection without slowing the machine down to a crawl?](https://www.g2.com/discussions/which-antivirus-is-best-for-a-windows-laptop-that-needs-solid-real-time-protection-without-slowing-the-machine-down-to-a-crawl)[Leading software for customer support centers](https://www.g2.com/discussions/what-is-the-leading-software-for-customer-support-centers)[What is the best software for improving employee engagement in the service sector?](https://www.g2.com/discussions/what-is-the-best-software-for-improving-employee-engagement-in-the-service-sector) [Top core HR software](https://www.g2.com/discussions/what-s-the-top-core-hr-software-available)[What is the most reliable breach and attack simulation software for a mid-size security team that needs to run simulations regularly without a six-figure professional services engagement?](https://www.g2.com/discussions/what-is-the-most-reliable-breach-and-attack-simulation-software-for-a-mid-size-security-team-that-needs-to-run-simulations-regularly-without-a-six-figure-professional-services-engagement%20)[Pros and Cons Details](https://www.g2.com/products/zoho-bugtracker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)