Umar J.
UJ
Umar J.
Consultant
Mid-Market (51-1000 emp.)
"Affordable Cloud Accounting with Strong Features"
5/5
What do you like best about Zoho Books?

It’s easy to use, cost-effective, and a great fit for small businesses that are growing. The cloud-based access, automation features, and smooth invoicing and accounting workflows make day-to-day financial management more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

It offers limited advanced, ERP-level functionality for handling complex business processes and large-scale operations. As requirements grow, some customizations, reporting features, and integrations can also start to feel restrictive. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Easy to Learn, Flexible Platform That’s Simple to Train On"
5/5
What do you like best about Zoho Books?

This platform is very easy to understand, and it’s straightforward to train people on it. It’s also extremely flexible. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

For more advanced automation, we need to write code, which I don’t know how to do. Review collected by and hosted on G2.com.

SD
Sara D.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Comprehensive, All in one solution"
2.5/5
What do you like best about Zoho Books?

Zoho books was very straight forward and I like the platform Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Since it is fairly new, there wasn't as much support for certain glitches we came across Review collected by and hosted on G2.com.

Himanshu G.
HG
Himanshu G.
Consultant
Small-Business (50 or fewer emp.)
"A Game Changer for Small Businesses and Accountants"
5/5
What do you like best about Zoho Books?

What I like best about Zoho Books is how effortlessly it simplifies complex accounting tasks. From automated invoicing and payment reminders to real-time GST filing and clean financial reports—everything just flows smoothly. The interface is intuitive, so even non-accountants can use it without feeling lost. Plus, the automation features save me hours every week, which lets me focus more on strategy and less on manual work. It truly feels like Zoho Books was designed with the user in mind. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

While Zoho Books is overall a fantastic platform, there are a few areas that could be improved. The biggest one for me is the limited customization in certain reports and templates—sometimes I wish I could tweak layouts or add specific fields more freely. Also, the learning curve can be a bit steep for beginners, especially when exploring advanced features like workflows or integrations. Lastly, while support is generally helpful, response times can be slower during peak hours. But none of these are deal-breakers, and the regular updates show that Zoho is actively listening to feedback. Review collected by and hosted on G2.com.

VARSHA V.
VV
VARSHA V.
Intern
Small-Business (50 or fewer emp.)
"Simple UI with Strong Invoice Tracking and Reporting"
4.5/5
What do you like best about Zoho Books?

Good accounting software with simple UI, invoice tracking, and useful reporting features. Easy for daily accounting work. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Occasional syncing delays with integrations Review collected by and hosted on G2.com.

M S M.
MM
M S M.
Cofounder
Small-Business (50 or fewer emp.)
"Easy to Use and Fully Compliant with Indian Laws"
5/5
What do you like best about Zoho Books?

easy to use, fully compliant with indian laws Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

i cant think of anything to dislike as of now Review collected by and hosted on G2.com.

Deepanshu J.
DJ
Deepanshu J.
Joint Secretary
Small-Business (50 or fewer emp.)
"Easy Mobile Management with Timely Tax Policy Updates"
4/5
What do you like best about Zoho Books?

It's easy to manage even from your phone also gets update as soon as there is change in taxation policy or bugs in system. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Clean ui , easy to use also provides helpbook so that person who don't have accounting knowledge can also easily understand about the procedure or where to record those transactions Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Easy-to-Use Tool for Basic Business Bookkeeping"
5/5
What do you like best about Zoho Books?

Ease of use for doing basic business bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

It can sometimes be difficult to customize. Review collected by and hosted on G2.com.

Parul G.
PG
Parul G.
Senior Executive
Financial Services
Small-Business (50 or fewer emp.)
"Great UI and Invoice Features, But Room for Improvement"
3.5/5
What do you like best about Zoho Books?

The one thing I like about the zoho books is the user interface, and invoice mechanism. This is something that act as a differentiation. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The one thing I dislike about Zoho books is the workflow mechanism. It does have various mechanism but some advance conditioning is missing. Review collected by and hosted on G2.com.

Shyna S.
SS
Shyna S.
Consultant
Enterprise (> 1000 emp.)
"Zoho: Easy hands"
4/5
What do you like best about Zoho Books?

It's easy to record transaction in zoho. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Slow working of the zoho can interrupt the day to day workings Review collected by and hosted on G2.com.