I really like the fact that Zoho Books is connected to inventory, which I use a lot. Anytime I create an invoice, it goes to Books immediately. The ease of downloading a PDF and the ability to send it via email is pretty good. I haven't tried the WhatsApp API yet, but it's something I might do in the future. I also love how easy and seamless the experience is and how easy it is to connect all the other apps within Zoho. Initial setup was a piece of cake, really easy to use, which helped me and even made it easier for my dad, who's not getting any younger, to use. Review collected by and hosted on G2.com.

I think it would be good if we were able to create new accounts and maybe create new kinds of payments not tied to something specific. The nature of my business is kind of different, so I would like more flexibility when it comes to setting things up at first. Review collected by and hosted on G2.com.

I use Zoho Books for all types of accounting work, including managing invoices, calculating expenses or taxes, and generating reports. I appreciate that it has improved compliance, especially for tax or GST, and offers transparent, real-time reports that make things super easy. The interface is easy to understand, allowing even non-account staff to perform basic tasks, and it enables faster analysis for quicker decision-making. Zoho Books also integrates with banks, saving us time by allowing us to easily fetch bank statements and eliminate duplicate or wrong entries for a smooth workflow. Additionally, we sync data with Zoho CRM and use payment gateways or Excel tools to get complex reports of multiple locations. Review collected by and hosted on G2.com.

To maintain a single location and business it is good but as we are expanding we face some issues in managing different locations, or batch wise tracking. Now it is working well but as we are expanding and details are increasing we are facing some problems in maintaining it. Scalability can be impacted as we expand to a certain limit, with increasing departments and products. Review collected by and hosted on G2.com.

I like that Zoho Books is simple, both for organizing and for managing and configuring it. When I implemented the purchase order, notifications are sent directly to each of the users, allowing them to enter, view their account, and know when they were paid. It's super simple. I also found that the initial setup was super easy. Review collected by and hosted on G2.com.

The integration with other modules is not very good. For example, we wanted to implement Zoho Recruit, but once a person is entered, they do not automatically appear in Zoho Books, which makes each module independent and not interact with each other. Additionally, it is quite complex not being able to see the emails we send internally to each person, which is inconvenient for tracking the email history. Review collected by and hosted on G2.com.

I think Zoho Books has a nice user interface, which is one of the best features for me. Setting it up was easy and smooth, and it was straightforward to add additional entries or the account team heads into it. Also, we started using Zoho Books from the beginning because it's much better than other accounting software. Review collected by and hosted on G2.com.

I feel like the GST features could improve, especially for businesses. If they're improving on it, a wide variety of Indian companies can use it on a daily basis. Review collected by and hosted on G2.com.

I use Zoho Books for my day-to-day activities like invoicing, inventory management, and bank reconciliation. I love that it solves many problems by providing accurate details of invoices and reports, which helps me reconcile them without making any errors. It always shows the accurate details of the data and helps me keep my books of accounts clear. Whenever there are discrepancies, I can easily verify them using Zoho Books, resulting in fewer errors in my work. The initial setup was smooth as well, making the learning process easy. Review collected by and hosted on G2.com.

Sometimes this crashes, I don’t know for what reasons, maybe server errors. Review collected by and hosted on G2.com.

I like Zoho Books for its bank fetching feature, where all my bank accounts are linked and all transaction details are shown, allowing me to categorize them according to income and expenses. I appreciate that Zoho Books solves all my accounting-related problems with features like invoicing, billing, and bank account autofeed. The ability to extract sales and purchase reports is also useful to understand business performance. I used to use Excel for accounting, which was difficult for bank transaction mapping, but now Zoho Books does it automatically, saving me from manual efforts. It's very easy to use, and the Zoho customer support team helps with the initial setup. Review collected by and hosted on G2.com.

I think Zoho Books' mobile app is not at its best; there's improvement required on it. I think the user interface can be improved in it and sometimes there is a server or network issue while using it. Review collected by and hosted on G2.com.

Easy way to manage books and expenses, especially for a small business owner. I particularly enjoy that there is no cost for single-owner businesses, and that it still includes the majority of features that the paid plans do. Review collected by and hosted on G2.com.

The interface isn't the easiest to understand right off the bat, but it doesn't take too long to get acclimated to the terms and breakdown of how it's laid out. Review collected by and hosted on G2.com.

I use Zoho Books for my small freelance business and I really like how it keeps everything organized and saves me a ton of time. The invoices look professional right out of the box and clients can pay online with one click, thanks to the flawless Stripe integration. Auto bank feeds and reconciliation save me so much time as well, eliminating any need for manual entry nonsense. Recurring invoices and payment reminders running on autopilot is another big plus, and the price is much cheaper than QuickBooks but still feels just as capable for a small setup. The mobile app is great—letting me snap receipts and log expenses on the go. I love how simple and clean Zoho Books is—everything just works without feeling overwhelming. It's straightforward, affordable, and keeps my freelance finances running smoothly without stressing me out. The switch from QuickBooks was smooth too, and the importing process was very straightforward. For a one-person business, Zoho Books helps me get paid faster and lets me focus on doing the actual work instead of chasing paperwork. Love it! Review collected by and hosted on G2.com.

Customer support can be slow: Chat is usually okay, but if I need something more complex (like a weird tax setup), ticket responses sometimes take 24–48 hours. Advanced customizations are tricky: Things like deeply customized workflows or reports take some digging into their developer tools or modules. Inventory features feel basic: If I ever need more than simple tracking, I hear it’s not as robust as dedicated tools. No built-in payroll in all regions: Payroll integration is limited depending on where you are. Occasional small UI quirks: Like the search function not always finding old transactions quickly, or needing a few extra clicks for some actions. Review collected by and hosted on G2.com.

I like using Zoho Books for accounts, particularly for recording payments and invoice generation. I appreciate the simple design of the UI, which makes it easy to use. Overall, setting up Zoho Books initially was easy. Review collected by and hosted on G2.com.

Zoho Books could be more flexible. It's especially noticeable when applying discounts, it seems like there could be more options or ease in doing so. Review collected by and hosted on G2.com.

Its a Indian origin product and hence I would love to go with Make in India concept to help accountants to do proper accounting. Review collected by and hosted on G2.com.

Cloning of the bank entries is not possible in Zoho Books which is available in other softwares. Only sales invoices and vendor bills can be cloned. Review collected by and hosted on G2.com.