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Zoho Books

By Zoho

4.4 out of 5 stars

How would you rate your experience with Zoho Books?

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Zoho Books Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use in Zoho Books, finding it convenient for managing finances effortlessly. (22 mentions)
Users value the efficient invoice management of Zoho Books, enabling easy tracking and generation from anywhere. (10 mentions)
Users appreciate the user-friendly and affordable accounting management of Zoho Books, enhancing financial efficiency and invoicing. (7 mentions)
Users value the automation efficiency of Zoho Books, saving time and simplifying complex accounting tasks effortlessly. (6 mentions)
Users find Zoho Books to be extremely helpful in generating desired reports and efficiently managing accounts payable. (5 mentions)
Users commend the simple interface of Zoho Books, making invoicing and estimates effortless for businesses. (5 mentions)
Users enjoy the easy setup of Zoho Books, facilitating seamless access to all necessary accounting features. (4 mentions)
Users enjoy the simple and intuitive user interface of Zoho Books, enhancing usability and accessibility. (4 mentions)
Users benefit from the robust automation features of Zoho Books, simplifying payment tracking and reducing manual tasks. (3 mentions)
Users value the best invoicing tools and capabilities of Zoho Books for efficient financial management. (2 mentions)
Users are frustrated with the slow customer support, leading to delays that hinder their experience with Zoho Books. (9 mentions)
Users find missing features in Zoho Books, such as limited editing options and insufficient payroll functions. (5 mentions)
The steep learning curve of Zoho Books can challenge beginners when navigating its extensive features. (4 mentions)
Users find Zoho Books to have a learning difficulty due to its complex features and lack of user-friendliness. (4 mentions)
Users note the limited customization in reports and invoices, which restricts personalization options in Zoho Books. (4 mentions)
Users face challenges with data management limitations, including integration issues and strict data retention policies. (2 mentions)
Users find Zoho Books to be not user-friendly, especially for small businesses seeking simple functionality and better features. (2 mentions)

Top Pros or Advantages of Zoho Books

1. Ease of Use
Users appreciate the ease of use in Zoho Books, finding it convenient for managing finances effortlessly.
See 22 mentions

See Related User Reviews

GJ

Gladys J.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent for International Business Transactions"

What do you like about Zoho Books?

Stability,convenient and secure for international business transcription. Ease of tracking cash flow . Perfect integrations with other accounting to

Karlo T.
KT

Karlo T.

Small-Business (50 or fewer emp.)

0.0/5

"Warning: Zoho Books Subscription Trap Exposed"

What do you like about Zoho Books?

simple software but with limitation. not robust as MS Dynamics

2. Invoice Management
Users value the efficient invoice management of Zoho Books, enabling easy tracking and generation from anywhere.
See 10 mentions

See Related User Reviews

Prashant D.
PD

Prashant D.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect Business suit for any entrepreneur"

What do you like about Zoho Books?

Being an Engineer and no prior experience in accounts, ZohoBooks made it possible for me to manage on my own (most of the things without involving an

Tebogo H.
TH

Tebogo H.

Small-Business (50 or fewer emp.)

4.0/5

"Most versatile client portal i've used."

What do you like about Zoho Books?

All-in-one platform that enables to to manage finances efficiently, and invoice easily. Easy to use and has a good Free plan.

3. Accounting Management
Users appreciate the user-friendly and affordable accounting management of Zoho Books, enhancing financial efficiency and invoicing.
See 7 mentions

See Related User Reviews

David L.
DL

David L.

Small-Business (50 or fewer emp.)

5.0/5

"Using ZOHO Books for an international moving company"

What do you like about Zoho Books?

excellent accounting software that fully integrates with all ZOHO products

Mahima A.
MA

Mahima A.

Small-Business (50 or fewer emp.)

3.5/5

"Zoho books is affordable accounring software"

What do you like about Zoho Books?

Zoho books is very user friendly and affordable software including multi languages and currency accounting effects

4. Automation Efficiency
Users value the automation efficiency of Zoho Books, saving time and simplifying complex accounting tasks effortlessly.
See 6 mentions

See Related User Reviews

GJ

Gladys J.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent for International Business Transactions"

What do you like about Zoho Books?

Stability,convenient and secure for international business transcription. Ease of tracking cash flow . Perfect integrations with other accounting to

Mehul P.
MP

Mehul P.

Mid-Market (51-1000 emp.)

4.5/5

"Best Accounting Software"

What do you like about Zoho Books?

one of best in ZOHO Books is Cloud Based Software and automatic Bank Entries show as well as bank reconciliation

5. Helpful
Users find Zoho Books to be extremely helpful in generating desired reports and efficiently managing accounts payable.
See 5 mentions

See Related User Reviews

Laxman N.
LN

Laxman N.

Small-Business (50 or fewer emp.)

4.5/5

"zOHO FEEDBACK FOR ZOHO BOOK"

What do you like about Zoho Books?

Zoho books is rally helpful in getting the desire report in a particular format also its very easy to manage the account payable.

Garima K.
GK

Garima K.

Mid-Market (51-1000 emp.)

4.5/5

"Zoho - Manager of Payroll"

What do you like about Zoho Books?

Zoho Payroll Management is solving the issues of salaries, which is one of the biggest concerns of an HR to maintain and disburse the salaries on time

6. Simple
Users commend the simple interface of Zoho Books, making invoicing and estimates effortless for businesses.
See 5 mentions

See Related User Reviews

Mahima A.
MA

Mahima A.

Small-Business (50 or fewer emp.)

3.5/5

"Zoho books is affordable accounring software"

What do you like about Zoho Books?

Zoho books is very user friendly and affordable software including multi languages and currency accounting effects

GB

Guru B.

Small-Business (50 or fewer emp.)

4.0/5

"Application for all level of business"

What do you like about Zoho Books?

Zoho Books is one of the simple to use interface to create estimate and invoice. it allows to create a estimate with and with out GST that provides f

7. Easy Setup
Users enjoy the easy setup of Zoho Books, facilitating seamless access to all necessary accounting features.
See 4 mentions

See Related User Reviews

Nidhi y.
NY

Nidhi y.

Small-Business (50 or fewer emp.)

4.0/5

"Zohobooks for small scale business"

What do you like about Zoho Books?

Access all accounting features in one place, from quotations to reports. Everything you need is right here. You can also create delivery challans and

Abhinandan J.
AJ

Abhinandan J.

Mid-Market (51-1000 emp.)

5.0/5

"Best ERP tool for SME businesses"

What do you like about Zoho Books?

- Zohobooks is entirely cloud-based, which means that there is no need for maintaining and backing up of data at the source system, and team members c

8. User Interface
Users enjoy the simple and intuitive user interface of Zoho Books, enhancing usability and accessibility.
See 4 mentions

See Related User Reviews

GB

Guru B.

Small-Business (50 or fewer emp.)

4.0/5

"Application for all level of business"

What do you like about Zoho Books?

Zoho Books is one of the simple to use interface to create estimate and invoice. it allows to create a estimate with and with out GST that provides f

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User Freindly Accounting tool"

What do you like about Zoho Books?

It has good UI Expirience and ease in doing accounting, PNL and BS and other customised report can be exported.

9. Automation
Users benefit from the robust automation features of Zoho Books, simplifying payment tracking and reducing manual tasks.
See 3 mentions

See Related User Reviews

Mehul P.
MP

Mehul P.

Mid-Market (51-1000 emp.)

4.5/5

"Best Accounting Software"

What do you like about Zoho Books?

one of best in ZOHO Books is Cloud Based Software and automatic Bank Entries show as well as bank reconciliation

Dhana C.
DC

Dhana C.

Small-Business (50 or fewer emp.)

3.0/5

"Zoho Books : Solid, Efficient and reliable software with minor flaws and non revolutionary"

What do you like about Zoho Books?

Like many other accounting software options, Zoho Books offers standard features such as invoicing, bank reconciliation, and inventory management. How

10. Invoicing
Users value the best invoicing tools and capabilities of Zoho Books for efficient financial management.
See 2 mentions

See Related User Reviews

Tebogo H.
TH

Tebogo H.

Small-Business (50 or fewer emp.)

4.0/5

"Most versatile client portal i've used."

What do you like about Zoho Books?

All-in-one platform that enables to to manage finances efficiently, and invoice easily. Easy to use and has a good Free plan.

NT

Neha T.

Mid-Market (51-1000 emp.)

4.0/5

"ZOHO is good software for books keeping"

What do you like about Zoho Books?

It helps to maintain large information about invoices and taxes

Top Cons or Disadvantages of Zoho Books

1. Poor Customer Support
Users are frustrated with the slow customer support, leading to delays that hinder their experience with Zoho Books.
See 9 mentions

See Related User Reviews

Bharat C.
BC

Bharat C.

Mid-Market (51-1000 emp.)

3.5/5

"Zoho One - The Organizational Tool"

What do you dislike about Zoho Books?

Zoho One has a very poor tech support as once we wanted to integrate some technology with the Zoho but it was too delayed that we had to drop the idea

Vivian L.
VL

Vivian L.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to set up and use. This is perfect for my business."

What do you dislike about Zoho Books?

I would like to be able to speak to someone sometimes. So perhaps better customer support.

2. Missing Features
Users find missing features in Zoho Books, such as limited editing options and insufficient payroll functions.
See 5 mentions

See Related User Reviews

Mahima A.
MA

Mahima A.

Small-Business (50 or fewer emp.)

3.5/5

"Zoho books is affordable accounring software"

What do you dislike about Zoho Books?

Zoho books have limited payroll features, customizations international tax complexity

BASHEER A.
BA

BASHEER A.

Small-Business (50 or fewer emp.)

4.5/5

"user friendly and not technical like others"

What do you dislike about Zoho Books?

sometimes a little too simplistic. Good do with a more features like google reviews or TripAdvisor to allow customers to review your business

3. Learning Curve
The steep learning curve of Zoho Books can challenge beginners when navigating its extensive features.
See 4 mentions

See Related User Reviews

Aviraj K.
AK

Aviraj K.

Mid-Market (51-1000 emp.)

4.0/5

"Virtual books within a click"

What do you dislike about Zoho Books?

Not easy to learn every features as it has vast features

GJ

Gladys J.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent for International Business Transactions"

What do you dislike about Zoho Books?

Though chuck to use for beginners,once you get used to it is much fantastic.

4. Learning Difficulty
Users find Zoho Books to have a learning difficulty due to its complex features and lack of user-friendliness.
See 4 mentions

See Related User Reviews

GJ

Gladys J.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent for International Business Transactions"

What do you dislike about Zoho Books?

Though chuck to use for beginners,once you get used to it is much fantastic.

Aviraj K.
AK

Aviraj K.

Mid-Market (51-1000 emp.)

4.0/5

"Virtual books within a click"

What do you dislike about Zoho Books?

Not easy to learn every features as it has vast features

5. Limited Customization
Users note the limited customization in reports and invoices, which restricts personalization options in Zoho Books.
See 4 mentions

See Related User Reviews

Mahima A.
MA

Mahima A.

Small-Business (50 or fewer emp.)

3.5/5

"Zoho books is affordable accounring software"

What do you dislike about Zoho Books?

Zoho books have limited payroll features, customizations international tax complexity

Himanshu G.
HG

Himanshu G.

Small-Business (50 or fewer emp.)

5.0/5

"A Game Changer for Small Businesses and Accountants"

What do you dislike about Zoho Books?

While Zoho Books is overall a fantastic platform, there are a few areas that could be improved. The biggest one for me is the limited customization in

6. Data Management
Users face challenges with data management limitations, including integration issues and strict data retention policies.
See 2 mentions

See Related User Reviews

Ameen C.
AC

Ameen C.

Small-Business (50 or fewer emp.)

4.0/5

"Best Accounting softwere for small sacle business"

What do you dislike about Zoho Books?

They delate your data if you didn't use for more than 6 months

GB

Guru B.

Small-Business (50 or fewer emp.)

4.0/5

"Application for all level of business"

What do you dislike about Zoho Books?

Zoho Books has limitation in customization for reports and invoice . Zoho Book is easy to integrate with other ZOHO applications but it is challengin

7. Not User-Friendly
Users find Zoho Books to be not user-friendly, especially for small businesses seeking simple functionality and better features.
See 2 mentions

See Related User Reviews

NT

Neha T.

Mid-Market (51-1000 emp.)

4.0/5

"ZOHO is good software for books keeping"

What do you dislike about Zoho Books?

Needs to be more simplified for customer use

Madhur G.
MG

Madhur G.

Small-Business (50 or fewer emp.)

3.5/5

"Good but always room for improvement"

What do you dislike about Zoho Books?

Complex, not at all user-friendly for small businesses, accessing tutorials is also complex.

Zoho Books Reviews (282)

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Zoho Books Reviews (282)

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4.4
282 reviews
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David A.
DA
Accounting Trainee
Small-Business (50 or fewer emp.)
"Great Product for Small Businesses"
What do you like best about Zoho Books?

What I love most about Zoho Books is its user-friendly interface and comprehensive features. It simplifies complex accounting tasks, making it perfect for someone like me based in Pretoria, South Africa, working in accounting. The ability to track expenses seamlessly, create customized invoices, and access it all on the go through the cloud is a game-changer. As someone who loves music and sports, the time-saving automation features are a real plus. Zoho Books provides in-depth insights into financial health, empowering informed decision-making. It's a reliable companion in the world of accounting, and that's what I appreciate the most. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

While Zoho Books offers many advantages, one aspect that may be a drawback is the learning curve for users who are new to accounting software. The extensive features and customization options, although beneficial, might be overwhelming initially. Additionally, some users have reported that customer support can be improved, particularly in resolving complex issues promptly. As someone based in Pretoria, South Africa, working in accounting, a more seamless support experience would be beneficial. Despite these challenges, Zoho Books remains a powerful tool once you become familiar with its functionalities, providing substantial value in managing finances efficiently. Review collected by and hosted on G2.com.

Anubhav P.
AP
Zoho Consultant - CRM/ERP
Small-Business (50 or fewer emp.)
"Zoho books Review"
What do you like best about Zoho Books?

I appreciate Zoho Books for its east to use and excellent invoicing capabilities and easy to use.

In zoho books i can easily create invoice,sales order etc and sync data with another app.

Zoho Books is user-friendly interface and making it easy for businesses to use the software.

Zoho books is best for accounting purpose and creative tools.In zoho books we can write our own deluge script and sync data according to business senerio.

Overall its best app in zoho books. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The deluge syntax differs between Zoho CRM and there are integration issues with certain modules such as invoice sync Review collected by and hosted on G2.com.

Aviraj K.
AK
Online brand reputation executive
Mid-Market (51-1000 emp.)
"Virtual books within a click"
What do you like best about Zoho Books?

Give us a quick results to our response and requirements Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Not easy to learn every features as it has vast features Review collected by and hosted on G2.com.

GJ
Certified Productivity & Personal Finance Coach
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent for International Business Transactions"
What do you like best about Zoho Books?

Stability,convenient and secure for international business transcription.

Ease of tracking cash flow .

Perfect integrations with other accounting tools.

Customisable reports based on business needs. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Though chuck to use for beginners,once you get used to it is much fantastic. Review collected by and hosted on G2.com.

Sameh M.
SM
Co-Founder and CEO
Small-Business (50 or fewer emp.)
"Easy to use multi-currency accounting"
What do you like best about Zoho Books?

Easy to use, easy to implement. We're a software company that works globally, and we use it with multiple currencies for our invoicing, as well as our expenses and payroll. Didn't have the need for integration. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Reporing is basic, can be better. Didn't find anything else so far. Review collected by and hosted on G2.com.

Aprajeeta S.
AS
Founder & CEO
Small-Business (50 or fewer emp.)
"Simplified accounting suite for SMEs"
What do you like best about Zoho Books?

I've been already using Zoho's products to align my business operations. When I found Zoho books in the list, I instantly liked that I can centrally manage book-keeping with Zoho. The platform is very sleek, hence I didn't find much challenge feeding in details. I could get P&L statements and various business reports in a single click, saving me from hours of work. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Nothing specific as such at my stage of usage. Review collected by and hosted on G2.com.

Piyush J.
PJ
Owner
Small-Business (50 or fewer emp.)
"The Best Accounting Software with 100% GST Automation"
What do you like best about Zoho Books?

The GST Return Filling is the best part of this Software. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The Pricing of Software is Bit High, It will be better if it is lesser. Review collected by and hosted on G2.com.

Rodolfo D.
RD
Presales Engineering & Deal Manager
Telecommunications
Enterprise (> 1000 emp.)
"It has completely changed the way my company's finances are managed."
What do you like best about Zoho Books?

I like the ease with which I can keep track of my finances. I can keep an updated record of my income and expenses, as well as track which invoices are due and which I have already paid. my accounting is much clearer and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

On rare occasions the synchronization with my bank can take a while, and I have run into minor data loading errors. Review collected by and hosted on G2.com.

KS
Small-Business (50 or fewer emp.)
"Advantages and Disadvantages of Zoho Books"
What do you like best about Zoho Books?

It has as untutive interface that's easy to navigate, making it simple for user, even those without extensive accounting knowledege. also Zoho Books offer a wide array of features covering invoicing, expense tracking, inventory management, bank reconciliation and more. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

In my prospective I think it a best but some users might find limitaions in customization option as compared to more advance accounting software when it comes to highly specific or complex requirement

And also like other software Zoho books also encounter occasional bugs or glitches but team is very supportive to solve issues Review collected by and hosted on G2.com.

ML
owner
Small-Business (50 or fewer emp.)
"Excellent cloud based accounting and business management software"
What do you like best about Zoho Books?

Extremely flexible for almost any type of business. Easy to learn and easy to train others. You can run your business with your cell phone, tablet, or computer. I have used Zoho Books for running an importing and exporting company. It's use of multiple currencys works great with suppliers in other countries. It's free version is great for start ups and small businesses. You can upgrade for extra features as your needs and business grows. It will link to your bank and credit card accounts, which makes tracking expenses easy. They have in app chat support that is fairly responsive. You don't have to wait long to get a live person for help. I recommend this software to my friends and businesses. Zoho suite of apps all work together. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

There is very little to say about what I dislike about Zoho Books. I would improve their customization capabilities for their templates of invoices, purchase orders, and other business forms. Review collected by and hosted on G2.com.