I use Zoho Bookings for external and internal meeting management. I love how it allows people to schedule a meeting with me that fits both theirs and my schedule. It's also great that I'm able to charge a fee for my consultation rate. The layout is clean and easy to navigate, and they are always making updates and upgrades. I appreciate the integrations with my calendar, CRM, and payment gateways. The initial setup was very easy and straightforward since I have experience setting up other booking apps. Review collected by and hosted on G2.com.

I'm not sure why there's not an integration with Zoho Payments yet, and I wish SMS was included like it is with Calendly instead of having to get another subscription. Review collected by and hosted on G2.com.

I like that scheduling meetings is fairly easy with Zoho Bookings, and it's included in Zoho One. Review collected by and hosted on G2.com.

There is so much. Make it play fully with CRM (like 'Mark as Unavailable' does not sync, 'Schedule calls' do not block out on calendar so you get double booked with phone call and meeting). Make it sync fully with CRM, we can't sync any custom fields in a booking with fields in CRM. Make it work fully with Flow, currently it only does extremely simple cases and you can't extract information from meeting. Let users schedule multiple agents with one client in an ad-hoc way (Have Mr. & Mrs. Jones meet with John & Bill for example, currently Bill has to be added as an invited user. When CRM have people as 'participants' in a meeting, it doesn't block them out (this just baffles me, why in the world?????), only solution is to have user use Outlook to accept the invite, then have the Outlook event sync back into Bookings. Having 5 templates for an event type, why? Why can't we make templates then assign them easily to meetings we want them assigned to. We have 38 Meeting types * 5 templates = 190 templates to baby sit and hope and pray they all are set the same. And sooooo much more. Also use Zoom, which we had to fix because we can't get the meeting key back from Zoom, and we have old clients that only know how to enter meetings with Key. This caused another issue that was crazy, when creating a workflow rule, it only applies that rule to appointments set after you created rule. Or if you update the rule (say you configured it wrong), any meeting with the wrong workflow is still firing the faulty workflow. This is just absolutely fucking retarded!!!! Horrible, because a lot of the issues already stated wasn't known to any in support. I swear the Bookings product was going to be the end of my career because of not playing nice with CRM and me recommending this fiasco product. Review collected by and hosted on G2.com.

I find Zoho Bookings really easy to use. I like the notifications for users because I get emails about upcoming appointments in about thirty minutes or an hour, which is super helpful. It also sends reminders to others, which helps keep everything top of mind when things get busy. It's efficient and effective, which makes scheduling a breeze for my business. I also found Zoho Bookings to be more intuitive and easier to use than Calendly, and it integrates really well with all my other Zoho apps. Review collected by and hosted on G2.com.

I think something that could be improved with Zoho Bookings, and I don't know if this is just a user error on my part, but when somebody cancels their booking with me, I get a notification that they canceled, which is great, but it doesn't affect my calendar. It doesn't go into my calendar and get rid of the booking. That's the only hiccup that I think I have, but, you know, as a human being, we're able to work our way through it. Review collected by and hosted on G2.com.

I like how Zoho Bookings allows us to efficiently schedule walk-throughs for our sales reps with prospective customers and leads that come in through our website. It also lets our current customers schedule meetings with our customer service team, making the process very efficient. Configuring the settings for the sales reps' availability is simple, and the scheduling process for customers is clear and efficient. It saves a lot of time for our communications administrator and sales team when scheduling appointments. Additionally, it sends notifications and alerts to make sure nothing is missed. Zoho Bookings integrates with all our other Zoho products, which is very useful, and works well with the CRM and other customer-facing applications. The initial setup of Zoho Bookings was very easy, without any complications. I appreciate the continued updates and new features that are frequently released, upgrading the interface which is always helpful. In general, it accomplishes everything I need it to. Review collected by and hosted on G2.com.

I don't have any specific items that I dislike about zoho bookings right now. Review collected by and hosted on G2.com.

It is helpful that it is free with zoho crm and syncs with other calendars Review collected by and hosted on G2.com.

-the new version of zoho bookings makes it extremely difficult to navigate to the "sync" button for all the calendars. This is extremely important to be able to access quickly because in my experience, zphp bookings is alittle slow to update whats shown on the zoho bookings calendar. So if i add in an "override" date, i have to go in and sync the calendars before it reflects on the zoho bookings calendar

-zoho bookings does NOT integrate super easily with zoho crm which is shocking. some times the calenda lags and does erase "meetings" in the crm that have been canceled in zoho bookings, so then the time slot shows as "booked" bc the CRM doesnt cancel it, and even the sync and referesh buttons dont fix this. I have an outlook calendar too that sometimes it shows when canceled on outlook, doesnt show canceled on zoho bookings even after syncing.

-the recurring call feature needs to be able to be used for more than one day at a time. For example, if i wanted to have recurring calls on mondays and also on tuesdays, i would ahve to make 2 separate booking consultations, one for mondays, and one for tuesdays

-there should be a mass control for type of calls, so that if i wanted all my different intro calls, to have one notification that went out, that i could choose to have basic notifications for certain types of calls.

-the support i feel does not attempt to dive into these issues very strongly often leaving me with an option to disconnect and reconnect my calendars every so often, but typically that ends up causing more harm then good. I feel like i know more about the crm when i get on to the calls, then they do Review collected by and hosted on G2.com.

I appreciate that Zoho Bookings is all in one with my Zoho account. It directly connects to my Zoho One email, which makes it convenient and money-saving because I have a paid subscription with Zoho One. I don't have to pay for an additional calendar software. I also like that it accommodates Zoom links in the booking. Review collected by and hosted on G2.com.

I would say that it feels a little bit clunky at times. I do sometimes struggle to keep the connection or integration with Zoom up to date, it does have a learning curve to make sure that you're updating everything. For example, removing the invoicing or the fee because I don't charge fees for people to meet with me. Review collected by and hosted on G2.com.

Zoho Bookings is pretty easy to use and creates an elegant booking calendar experience. It is customizable and not too expensive, and the customer support is helpful. The Stripe integration is nice. Review collected by and hosted on G2.com.

It is a little confusing how to integrate Bookings with Books and I wish the design customization for the customer-facing side were a bit more straightforward/powerful. Review collected by and hosted on G2.com.

It is helpful to save time by automating appointment scheduling. The Integrations with Zoho CRM and calendar syncing makes managing booking very smooth and efficient. The performance also good. The UI & UX interface looks easy to use. the support features and AI features also very helpful. the pricing also good. Review collected by and hosted on G2.com.

Overall, it works perfectly. I would suggest adding more customization option for better user experience. Review collected by and hosted on G2.com.

It's a great tool for booking business meetings, easy to use and set up Review collected by and hosted on G2.com.

That I can not use it for my main purpose, that is, booking touristic activities. For that, I need Zoho Bookings to sync availability across different languages. Specifically, if a customer books a time slot in one language (e.g., Spanish), that same slot must be automatically blocked across all other language versions to prevent double bookings. Because of that, I use Vintrail, which is a shame. Review collected by and hosted on G2.com.

The user interface is clean and neat. What I like most is how well it integrates with the Zoho ecosystem. Pricing, performance, and support have all been good as well. Review collected by and hosted on G2.com.

No dislikes as of now. However, I was looking for a feature like manual approval for bookings. In my model, when people book a call, I review their application form first; if they qualify, I manually approve the booking. A feature like this would give me more control and save time, since I wouldn’t need to connect with everyone before confirming. Review collected by and hosted on G2.com.