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UG

Verified User in Glass, Ceramics & Concrete

Small-Business (50 or fewer emp.)

5/26/2022

"Easy navigation - would recommend!"

4.5/5

What do you like best about Zoey?

Navigation, ease of item and customer information entry, multiple ways to search, very user friendly Review collected by and hosted on G2.com.

What do you dislike about Zoey?

The only thing that is a bit frustrating is that once so many items are added to an order, the time it takes to 'add' additional items takes longer Review collected by and hosted on G2.com.

Response from Joshua O'Connell of Zoey

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Thank you for taking time out to review Zoey! We're continuing to optimize the app for larger orders, and over time the performance there should improve. We'll continue to listen to feedback like yours so we can determine how to further strengthen our offerings!

UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

5/31/2022

"Zoey B2B"

3.5/5

What do you like best about Zoey?

The flow of views/screens. The available inventory Review collected by and hosted on G2.com.

What do you dislike about Zoey?

App on Ipad seems to get slow after the time (keying large order) Review collected by and hosted on G2.com.

Response from Joshua O'Connell of Zoey

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Thanks for leaving your feedback! We're regularly working to optimize performance on the apps, so over time orders with larger data sets will be easier to work with. Keep an eye on updates to our app for even more capabilities ahead as well!

UG

Verified User in Glass, Ceramics & Concrete

Small-Business (50 or fewer emp.)

5/27/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"ZOEY REVIEW FOR CERAMO"

2.5/5

What do you like best about Zoey?

EASY TO PULL UP DESCRIPTIONS AND STOCK ON Review collected by and hosted on G2.com.

What do you dislike about Zoey?

TWO MANY STEPS TO HAVE TO RESYNC INFO ON Review collected by and hosted on G2.com.

Response from Joshua O'Connell of Zoey

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Thank you for taking time to leave feedback! Our app continues to evolve and in the process make things easier to use. We continue to take our customers' feedback into account as to how we can improve things, so keep an eye out for future updates to come!

PH

Pat H.

Principal

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/9/2018

"Zoey simply won out."

5/5

What do you like best about Zoey?

It has everything we needed without the need to purchase a lot of plug-ins.

The cost might look higher than some competitors but once you add in the service extension and the transaction fees they charge - it is much less.

You have to do the math - don't just look at the monthly charge.

The Drag and Drop Designer tools are light years ahead of anyone - want a specific look? Don't want to be trapped into a standard Template. This is what you'll love too.

I think the #1 thing is they are always working to improve the platform - if it's on the roadmap it will be released. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

There were some challenges with getting the mobile side to look the way we wanted - however, the new updates really let us get that dialed in.

Some of the tech docs were outdated but those too have been updated. Review collected by and hosted on G2.com.

Recommendations to others considering Zoey:

Just test it for your needs. The reason I'm doing this survey is that it was hard to find due to the other platforms marketing. If you're also in the B2B space it's a must review. Review collected by and hosted on G2.com.

What problems is Zoey solving and how is that benefiting you?

We needed a big focus on the B2B side of our business. Seems everyone builds the B2C functionality but when we tested the others we always bumped our head.

Our Distributors and Wholesalers are always sharing how easy it is for them. That was our objective. Review collected by and hosted on G2.com.

UC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

5/15/2018

"Good for B2B, too complicated and expensive for small merchants"

2.5/5

What do you like best about Zoey?

It made Magento easy to use for any merchant without the need of a developer. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

It's very expensive and has very little support. Review collected by and hosted on G2.com.

Recommendations to others considering Zoey:

It's great if you're tech-savvy, but difficult if not because there is little to no support. Review collected by and hosted on G2.com.

What problems is Zoey solving and how is that benefiting you?

I needed to scale my online store especially for wholesale and Zoey offers the best solution for this as it has the features I need, such as customer groups, customizable discount rules, and tier pricing. Review collected by and hosted on G2.com.

SW

Sandra W.

Owner

Retail

Small-Business (50 or fewer emp.)

5/18/2017

"Your eCommerce Journey to Success starts here!"

5/5

What do you like best about Zoey?

What’s not to like? Zoey is based on the leader of eCommerce platforms - Magento and has completely been rethought to make it a breeze for merchants like me to run successfully a store with no in-house developer!

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; third-party apps like Mailchimp; leader payment gateways; shipping tools; CDN; site-wide HTTPS; and so much more…

Zoey has a Top Notch support team where every merchant isn’t just a number! Pointing out that the team has an unforeseen valuable knowledge too and it was a great pleasure for me to have them on my side during the migration! Turns out, migrations are not always easy but with the helpful amazing support team, all went smoothly!

I really appreciate how much they value merchants feedback too. Moving forward, Zoey is constantly improving and adding new features, as I’m writing this they announced amazing upcoming new design tools by the end of the month, so excited to use them on my store. This is the perfect proof that they are really listening at the merchants, a lot of these have been asked by the community and now they are coming out.

Keep up the good work guys! Review collected by and hosted on G2.com.

What do you dislike about Zoey?

No ability yet to customize the Invoices, Packing Slips to match the corporate identity, which I’m sure it’s perhaps already on their roadmap. Review collected by and hosted on G2.com.

Recommendations to others considering Zoey:

Hello Entrepreneurs and beautiful Brands out there, Zoey is definitely a stop by or final destination for all merchants who are looking for growth and success for their store, whether they are B2C and/or B2B.

Give it a try - you’ll be amazed by all the great things you can achieve with it!

Zoey comes with a growing library of beautiful mobile-friendly themes which can be customized to suit the need of your brand.

Bear in mind, that your store should look unique and matching your brand values, you can either do it yourself or hire a Zoey partner to get a beautiful theme designed, that’s why experts are there for too.

You might think the starting price seems a little high at first glance compared to other platforms, but for all the features you’ll get in Zoey, I guarantee you it’s worth every penny, plus there’s no transactions fees and a free SSL certificate included.

If there’s one hosted eCommerce platform that you shouldn’t miss out, it’s Zoey! Review collected by and hosted on G2.com.

What problems is Zoey solving and how is that benefiting you?

Used Magento CE for 7 years before I switched to Zoey. Although I’m a little tech-savvy, managing the Hosting, Magento and Extensions/Security updates all by my-self ended up being a real time consumption, there was always something to update or debug that I couldn’t really focus on running my store in an optimal way, so after evaluating some hosted eCommerce platforms out there - Zoey stood out in a big way and I decided to go for it, everything is now being managed behind the scenes - what a relief and the cherry on top is that my sales and profit did grow too. Review collected by and hosted on G2.com.

AI

Verified User in Internet

Small-Business (50 or fewer emp.)

6/15/2016

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to setup but powerful features"

5/5

What do you like best about Zoey?

Comprehensive merchandising features, including setting up promotions and filters in the category pages. Allows for a large number of product attributes, a rare feature in hosted ecommerce platforms.

Drag and drop design makes it easy to get the site up quickly. For those looking for a more custom design, you can use CSS and HMTL code to customize your design in a limited way.

Zoey does not charge transaction fees, and this could be a huge contribution to your bottom line.

Fast and knowledgeable support. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

Needs more 3rd party apps to compliment its already rich feature-set.

Needs more payment gateways, although the main ones are already supported. Review collected by and hosted on G2.com.