Intuitive and functional interface, with clear documentation.

Very responsive and friendly customer support via tickets.

Easy to create customer-specific pricing.

Visual site builder with flexible themes. Review collected by and hosted on G2.com.

Smaller app ecosystem compared to other platforms. Review collected by and hosted on G2.com.

Zoey is a wonderful platform. Their customer service is great, they personally worked with us on several requests to customize Zoey to fit our unique business needs. Their team also spent several hours helping with integration when we switched ERP systems. Our customers find it easy to use and our team loves the reporting features and visibility it provides. Thank you, Zoey Team! Review collected by and hosted on G2.com.

We don't have any complaints about Zoey. The interface is pleasant and easy to navigate for our customers, it's ideal for reporting on historical and future orders, and customizable enough to meet our unique needs. Review collected by and hosted on G2.com.

The Support and Implementation Team members have been amazing throughout this process. Review collected by and hosted on G2.com.

We have not identified any downsides thus far. Review collected by and hosted on G2.com.

If you need a complete solution for your business then Zoey is the one for you. It has got all the essential tools required by Brands, Wholesalers, Dealers and so on. The star feature is the Admin panel. Be it the product management, reporting or the sales presentation everything looks great. It's user friendly interface makes you focus on your business rather than thinking or dealing with complex UI like other softwares.

I like how amazing it is for my team and customers. So easy to use. Review collected by and hosted on G2.com.

Just I wish it had more flexibility in integrating third party apps. Review collected by and hosted on G2.com.

Zoey's platform is extremely customizable and quite comprehensive to cover a ton of edge cases and company-specific processes. Moreover, Zoey's team is very responsive to building out new functionality (within reason!) and offers great/quick support. Review collected by and hosted on G2.com.

While the technology is robust and stable, it sometimes feels a bit outdated. Review collected by and hosted on G2.com.

How easy it is for wholesale businesses to work Review collected by and hosted on G2.com.

Needs better one on one customer service Review collected by and hosted on G2.com.

It is easy to use and contains a wide variety of features, giving it the benefit of longevity over time. Review collected by and hosted on G2.com.

Could use easier access to customer support through the options offered as well as troubleshooting problems online. Review collected by and hosted on G2.com.

1) Product Philosophy - We were on another major provider before the switch to Zoey, which was an extremely frustrating experience. It was clear that the feature set did not truly support how to B2B functions, where you are selling into companies, and that the company had merely reskinned its B2C platform and called it B2B. Zoey is actually built ground up for B2B, and when you have B2B experience and you use the product, it's so apparent. I literally made a list of all the things my industry-leading provider couldn't do and brought it to the demo and Zoey could do every one.

2) Platform Capability - Honestly, though we've been on the platform for several months now, I feel like we haven't explored the full capability of the platform. There's so much available customization. We're at the point where it's doing everything we want and uncover new and additional features that accelerate our workflows all the time.

3) Team - Tons of handholding for implementation, quick service response.

4) Price - Cheaper and better than our prior alternative, win win. Review collected by and hosted on G2.com.

Only thing lacking is phone support, though they're so fast with the ticketing system that I honestly thought this was going to be a bigger issue than it is. The team has been really supportive of us during onboarding and after, so really not a compliant but I feel like something that's important to note for folks. Review collected by and hosted on G2.com.

I like how easy the platform it is for my team and customers to use. Customer support is always great at getting back us in a timely manner. Review collected by and hosted on G2.com.

I would like to see a better price for additional linceses after being a customer for years and having double digit licenses already. Review collected by and hosted on G2.com.

U.S. based support humans that you truly can talk with and are genuinely concerned with your success. Review collected by and hosted on G2.com.

Nothing so far. To be fair we are just getting started. Review collected by and hosted on G2.com.