Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Easy To Use"
5/5
What do you like best about ZIWO?

User-Friendly app with call history track Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

It logs me in when i open the app, goes directly to available. Review collected by and hosted on G2.com.

Munyaradzi S.
MS
Munyaradzi S.
Small-Business (50 or fewer emp.)
"Ziwo"
5/5
What do you like best about ZIWO?

Ziwo is very modern and friendly to use

Provides us with more data on the agents e.g call recordings

There is someone always ready to help us when something not working. Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

nothing at the moment, always get help instantly from their customer support whenever we need help. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Ziwo app"
5/5
What do you like best about ZIWO?

Quick and easy to use I really recommend it for business Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

nothing the app is being followed to improve it Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Great, user friendly service"
4.5/5
What do you like best about ZIWO?

User friendly, everything is clear and you don’t even need demo or training to use it Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

I usually get auto logged out which affects the business Review collected by and hosted on G2.com.

NP
Nathan P.
Mid-Market (51-1000 emp.)
"Excellent service"
5/5
What do you like best about ZIWO?

It is incredibly easy to use and to modify to best fit what you need from it. Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

There were a couple of things I disliked when we first started using it but those have all been ironed out over time so in short, there is nothing at the moment that I dislike Review collected by and hosted on G2.com.

EE
Ethar E.
Mid-Market (51-1000 emp.)
"FeedBack"
4.5/5
What do you like best about ZIWO?

i like the fact that , it makes the calls feel so live

like it's through networking directly & not through an app,

i like the fact that it hold into the calls if any IT issues showed up ,

I like the sound quality

& the simplicity of it's programming Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

i dislike the latency in receiving the changes when it freezes sometimes *latency*

it really gets on my nerves when it comes to taking more than the proper timing to load . Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Performance Review"
5/5
What do you like best about ZIWO?

How it works and how the Management do their job whenever we have an inquiry. I can also easily check and do the analysis as it provides all you need. Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

No ACW per agents it should have like that. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Ziwo is convenient to use."
4/5
What do you like best about ZIWO?

I like best to Ziwo is its functionality. Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

The call get dropped every 30 minutes you are online. Review collected by and hosted on G2.com.

Akshay B.
AB
Akshay B.
Store Manager
Mid-Market (51-1000 emp.)
"ZIWO"
4/5
What do you like best about ZIWO?

User friendly and very fun too use and makes life eaiser Review collected by and hosted on G2.com.

What do you dislike about ZIWO?

there is a delay on the travel time of the sound by 2-3 secs. Review collected by and hosted on G2.com.