Sarah C.
SC
Sarah C.
Learning & Communications Coordinator
Enterprise (> 1000 emp.)
"Fosters Community and Delivers Outstanding Support"
5/5
What do you like best about Zipline?

Zipline has brought our company together in ways we had never experienced before. It has fostered a real sense of community among our teams nationwide. Stores that once had little to no interaction now connect with each other daily through the platform.

A major factor in our decision to go with Zipline was its strong support feature. With our relatively small team, having access to knowledgeable experts is essential. Our account manager, Leanne, is always available and has made the implementation process smooth and straightforward, consistently providing answers to all our questions.

The platform is also extremely intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I have quite literally nothing negative to say about Zipline, except I wish that the pink bubble (customer support) feature was available on weekends. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Amazing Communication Cadence and a Great Environment for Store Teams"
5/5
What do you like best about Zipline?

The communication cadence and overall environment for store teams are amazing. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

No downsides that I can think of at this time. Overall, the platform is very user-friendly and retail-store friendly. Review collected by and hosted on G2.com.

Emily T.
ET
Emily T.
Senior Store Communications Specialist
Enterprise (> 1000 emp.)
"Best way to quickly and efficiently communicate"
5/5
What do you like best about Zipline?

The ease to use, it’s a one place shop for our store employees Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Formatting for reports can be difficult to analyze Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Our One-Stop Shop for Team Communication, Tasks, and Learning"
4/5
What do you like best about Zipline?

This it has become out one stop shop for our teams. It covers everything from store communications, task management and also acts as our Learning Management system. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

The reporting, especially in the Learning tab needs a lot of work. I'd love to be able to export one report that includes multiple tracks. Review collected by and hosted on G2.com.

Colleen M.
CM
Colleen M.
Training and Development Operations Manager
Enterprise (> 1000 emp.)
"Streamlines Communication Across Multiple Locations"
5/5
What do you like best about Zipline?

I love that Zipline streamlines our communication and ensures all updated information is in one place with consistent language. The forms library, assessments, and surveys are really handy. The ease of use is fantastic; everyone loves it. It's organized well, so we can always find anything we've communicated, and we can update or change on the go. The initial setup was extremely easy and organized, and the training was great. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Creating folders for surveys! There are none, all existing surveys sit there. Can organize more efficiently instead of deleting, in the case of a survey we do once or twice a year. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Intuitive UI, Continuous Improvements, and Excellent Support"
4.5/5
What do you like best about Zipline?

The intuitive UI, continuous improvement mindset, and customer support. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

The one thing that's a bit limiting is the branding options of the platform. Review collected by and hosted on G2.com.

Shelby D.
SD
Shelby D.
Director of Marketplace Services and Learning
Enterprise (> 1000 emp.)
"Centralizes Learning and Communication in One Place"
4.5/5
What do you like best about Zipline?

That it centralizes learning and communication Review collected by and hosted on G2.com.

What do you dislike about Zipline?

It can be cluttered. You can't forward direct messages to people Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy to Use, Fast Field Communication with Built-In Tracking"
4.5/5
What do you like best about Zipline?

It’s easy to use, and it helps us get communication out to the field quickly, with tracking included. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

The new UI feels busy and isn’t very intuitive to navigate. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Intuitive UI That Keeps Content Organized and Digestible"
4/5
What do you like best about Zipline?

Intuitive user interface! Helps stay organized and keeps content digestible which helps with adoption/readership Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Little bit limited in terms of functionality and integrations. Lots to be desired still in the roadmap Review collected by and hosted on G2.com.

Carl F.
CF
Carl F.
Head of Brand Partnerships
Mid-Market (51-1000 emp.)
"A foundational piece for our store teams day to day"
5/5
What do you like best about Zipline?

The user interface is incredibly easy to use, making it simple for all of our store teams to quickly learn and make the most of this platform. We especially love the daysheet functionality and rely on it whenever we need tasks completed! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Not much to dislike about Zipline! The platform has continued to grow and include features that are useful for our teams. Review collected by and hosted on G2.com.