It's very user friendly. Our site teams are able to log in and view messages quickly Review collected by and hosted on G2.com.

The lack of backend data available to those in our organization that have backend access to publishing. Review collected by and hosted on G2.com.

I love the accessibility of Zipline as everything is easy to navigate, and the support helps to answer any questions we may have within an hour. I love how easy it is for stores to view their communications and tasks assigned to them. The distribution functionality is a favorite because we can paste or upload a store list via Excel. My partners have mentioned how easy it is to search for a communication on the Zipline platform. Also, the initial setup was fairly easy, with not a lot of work required on our end. I also appreciate how much faster Zipline is compared to our old tool, Reflexis - myWork. Review collected by and hosted on G2.com.

One thing that I can see an improvement on is being able to edit a communication once it is scheduled. This would be the most helpful for our partners instead of relying on the publisher. Review collected by and hosted on G2.com.

I find Zipline easy to use from both a publisher perspective and a user standpoint. I appreciate that it creates one voice across our organization, simplifies communications, and connects teams in different locations, reinforcing our company culture. I also like that the surveys in Zipline are easy to use and very useful, providing direct user input and easy-to-read results. Review collected by and hosted on G2.com.

The publisher interface and design options are a little clunky. I wish there were more formatting and design options to make messages look better and more stylized with our brand. Review collected by and hosted on G2.com.

I appreciate that the Zipline support team is fast and responsive, making it easy to solve any problem with their in-house support. The user-friendly UI is a big plus, especially when we are onboarding new team members, as they can navigate Zipline effectively with minimal guidance and training. Also, the initial setup was very easy, and their straightforward onboarding process helped quite a bit. Review collected by and hosted on G2.com.

We are not typical retail, so some of the things that they are very strong with don't specifically meet our needs, so sometimes we need to find workarounds in those areas to fit our business. Review collected by and hosted on G2.com.

Ease of usage, constant support through our rep and the pink bubble Review collected by and hosted on G2.com.

Some of its rigidity (the fact that message can't be hidden by the user, readership view for Store managers, view in stores who created a task, etc) Review collected by and hosted on G2.com.

I love the fact that I can send focused content to ALL of our retail employees and see who has read it! Review collected by and hosted on G2.com.

There are some things that Zipline does not do today but the team is always open to feedback and making improvements based on customer needs. Review collected by and hosted on G2.com.

What I like best about Zipline is how easy it makes it to keep everyone on the same page. It gives us one place to share important updates, manage tasks, and track execution, which helps our store and support teams stay aligned. The platform is intuitive, easy to navigate, and has become an important tool for communicating with and engaging our frontline employees. Review collected by and hosted on G2.com.

There can be a learning curve when using some of the more advanced features, but overall the platform is easy to use and continues to evolve based on employee feedback. Review collected by and hosted on G2.com.

I love that we can communicate with stores in real time. Surveys are efficient and straight forward. Business partners can have access to information sooner and stores appreciate checking it off and moving on. Review collected by and hosted on G2.com.

Many features are add-ons and not included in basic packages (like 2-way communication). Review collected by and hosted on G2.com.

The partnership that strives to understand our business and support our usage. We love Nathan, our customer rep, and the amazing support reps that help us whenever needed. Review collected by and hosted on G2.com.

We haven't found any downsides. We're very happy with the platform. Review collected by and hosted on G2.com.

Messaging is very easy and user-friendly. We’ve had great experiences with business partner publishing, especially the autonomy it gives our partners and the time savings it provides for us as publishers. Review collected by and hosted on G2.com.

Zipline Learning has had its struggles for us including noticeable gaps in reporting, lack of SCORM automation, and state or country specific targeting. Review collected by and hosted on G2.com.