The dynamic and experienced team behind the scenes - account managers, implementation managers, sales team are all highly educated and seasoned. Review collected by and hosted on G2.com.

One exercise that would mature the implementation process fast is for the organization to define a number of situational use-cases that they execute daily. Then, work back with the implementation team to understand best functionality within the Zipline tool. Some nomenclature or jargon has to be learned to apply to current organizational processes. Review collected by and hosted on G2.com.

Definitely our account manager and the support team have been there for all of our questions and onboarding needs. The UI/UX is incredible for us as system managers, and it also makes our field team actually want to open the system every day, feel engaged, and stay excited to use it. The AI intelligence is super helpful too—Zippy is like asking a knowledgeable friend about any resource or message. Review collected by and hosted on G2.com.

I haven't found a downside! Would purchase this product again and again for our business Review collected by and hosted on G2.com.

Zipline keeps everything in one place for our store teams, which makes it much easier to stay organized. On the publisher side, it’s straightforward and easy to use, and for our store teams it’s just as simple to navigate and quickly understand what’s most important for their day. Review collected by and hosted on G2.com.

The team is always super friendly and helpful whenever we run into any issues, so there really isn’t much to dislike. Review collected by and hosted on G2.com.

Ziplines is a really intuitive tool—our store teams can navigate the system easily and stay on top of everything they have on their plate each day. Review collected by and hosted on G2.com.

There are no downsides to using Zipline, to be honest. Review collected by and hosted on G2.com.

We always talk about a “One Stop Shop”—and Zipline really delivers. It consolidates multiple tools and platforms for our retail field teams, supports an effective partnership between home office and stores, and provides full visibility into compliance tracking. Review collected by and hosted on G2.com.

For our teams, we believe Zipline has a real opportunity to become an innovative training LMS. Features like gamification, leaderboards, and the ability to accrue points could help keep our teams more engaged with training and make the overall experience feel more motivating. Review collected by and hosted on G2.com.

Having one place for everything in Zipline makes our teams day to day easier than ever. We utilize the AI feature for the Library, but adding messages has refined the responses we get from Zippy. Review collected by and hosted on G2.com.

Any downside I've experience has been promptly address by Zipline support. Review collected by and hosted on G2.com.

Intuitive usage in creating messages, surveys, assessments and group forums. Allows to streamline through the Dashboard and creation of Hubs. Tools allow for flexibility, to adjust to growing needs and business shifts. Review collected by and hosted on G2.com.

Sometimes there are little glitches that come up (bullet point formatting) or long-term needs (photo annotation) for different elements but open to feedback and forthcoming with roadmap and future developments. Review collected by and hosted on G2.com.

I find Zipline incredibly user friendly for both publishers and end users in stores. It's great to navigate and easy to use, simplifying work streams and offering amazing workflows. I really appreciate the analytics aspect, as there are tons of ways to dig into the data, which ultimately helps better serve the store team. This makes them more successful. Additionally, the ease of use cuts down on time spent within the platform, allowing store teams to get the information they need swiftly and return to their tasks efficiently. On the publisher side, the system is straightforward to navigate and effective in getting information out to stores, ensuring we are fast and efficient. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

I like the communication tool system in Zipline, especially now that they've added AI to help refine our communications, making it an even better program than it was before. Having the AI within the system adds a level of convenience that allows me to do my job faster and more efficiently. Setting up Zipline was extremely easy for us, especially since we were previously using email for communication. It's been very quick and adaptable for our company to use. I also appreciate that Zipline acts as a one-stop shop for communication, holding all our library, procedure policies, and documents, making it a really convenient place for team members to go. Review collected by and hosted on G2.com.

The library needs a full refresh. I'm part of the team that's involved with helping mold it with Zipline, and currently, it just needs a lot of work. It's very UI unfriendly. It just doesn't screen new modern ages, especially with the most recent refresh that Zipline has done in terms of its UI. Everything else looks very pretty and unique, and that looks very dated and just not very good. Review collected by and hosted on G2.com.

I appreciate how Zipline streamlines communications to our field teams, making it clear and concise so they can focus on the action needed. It also gives transparency of execution and consumption to our corporate publishers. Even though we are still in the build stage, the materials shared to support have been very clear and helpful. I expect to use messages for daily communication and tasks for key actions, and I'm looking forward to using groups to support some exciting product launches and innovations. The material to set the stage is great. Review collected by and hosted on G2.com.

I would like to see more frequent meetings during set up and more accessibility via chat not just email to our technical partner. He seems over extended. The material to set the stage is great, but it hasn't been as smooth as I would like. Review collected by and hosted on G2.com.