Hank I.
HI
Hank I.
Marketing Director
Enterprise (> 1000 emp.)
"Pretty nice for the workplace"
4/5
What do you like best about Zipline?

I like the ability to create different groups Review collected by and hosted on G2.com.

What do you dislike about Zipline?

pressing the back button does not take me exactly to the place I left off Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"We've had a great experience so far with Zipline. I really like the support we receive from our AM."
4.5/5
What do you like best about Zipline?

Task management and the Library. I really like how much more organized our policies and procedures are in the Library. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I wish Zipline would have automated reminder for tasks and assessments. Also it would be nice to have a automated report sent to publishers that shows all locations progress on tasks and assessments. Review collected by and hosted on G2.com.

JT
Jon T.
Communication and engagement manager
Enterprise (> 1000 emp.)
"Great for task management"
5/5
What do you like best about Zipline?

Groups and field publishing features and Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Search feature if not managed can have some slowdowns Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"A game changer for the retail world, both on the frontlines and the HQ levels"
5/5
What do you like best about Zipline?

Task management with photo validation, incredibly helpful for task completion and execution Review collected by and hosted on G2.com.

What do you dislike about Zipline?

what's not to like? it's been a positive game changer Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Streamline communication and tasks from HQ to Fields in a few easy steps!"
4.5/5
What do you like best about Zipline?

Having all HQ teams streamline their communication and tasks from HQ to field teams couldn't be easier with business partner publishing. This elivates workload from the Communications team and allows other HQ teams to be apart of impacting the store level. Having a "gatekeeper" to make sure that all communications and tasks flow seamlessly to the field is essential. Assessments and surveys allow us to take forms that HQ was making field teams and leaders complete in an EPR system and put them into Zipline. Setting and forgetting your reoccuring communications is top notch. Need the same loss prevention message to go out every Novemeber and December? You can do that in minutes for the next 5 years! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Reporting can be tedious to pull, specifically Assessment reporting. You aren't able to generate all the reports that you would like to in the current environment. Review collected by and hosted on G2.com.

JW
Jess W.
HR operations manager
Mid-Market (51-1000 emp.)
"Excellent platform!!"
5/5
What do you like best about Zipline?

Reporting functionality and overall versatility. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I would like to be able to make widgets recurring on specific dates Review collected by and hosted on G2.com.

Mike C.
MC
Mike C.
Retail Communications Specialist
Enterprise (> 1000 emp.)
"This. Changes. Everything."
5/5
What do you like best about Zipline?

I recently started using Zipline to streamline communication with our store employees, and I've been thoroughly impressed with its performance. This platform has been a game-changer for our team, making it incredibly easy to send messages, updates, and important information/data/news/reporting to all employees at once. The user-friendly interface and robust features have made our communication more efficient and effective. Zipline has definitely made our internal communication process seamless and hassle-free. I highly recommend this software to any retailer looking to simplify and improve their employee communications- even if you only have one store! Working with the Zipline team has been a fantastic experience. They are incredibly responsive to our needs and consistently deliver high-quality support. The team's attention to detail and dedication to providing a consistent user experience is truly impressive. It's clear that they are committed to continuously improving the product, and we have been thrilled with the new features that have been rolled out. I am a raving fan. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

What's not to love? Like every product on the market, there are going to be particular quirky things that don't always comport with your organization's needs. But honestly, that's an "us" problem, and they STILL try to help us solve those puzzles. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Enterprise (> 1000 emp.)
"Lit with Zip!!!"
5/5
What do you like best about Zipline?

The team is spectacular!!! I love messaging in the actual program. It makes our frontline employees happy!!! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

The fact that our frontline is so innovative and we lack to keep up with them within our Zipline platform. Review collected by and hosted on G2.com.

LL
Liv L.
Communications Manager
Mid-Market (51-1000 emp.)
"Help your stores succeed - use Zipline!"
5/5
What do you like best about Zipline?

Zipline is an incredible tool to keep teams aligned across retail organizations from HQ to Retail. The platform is simple to use and helps keep everything in one place, giving teams a singular source of truth. Alongside an exceptional product, the team working for Zipline is supportive, receptive, and so insightful - looking to help you and your teams succeed. I joined my org when Zipline was already implemented for the stores' use, and I had little to no issues in learning the ins and outs of the platform.

Our retail teams use Zipline for reviewing policies and procedures, getting important updates that may impact store operations, and helping provide structure to their day through the use of tasks and day sheets. Things are less likely to go missed as we can have store leaders hold their teams accountable. Zipline also has, and frequently adds, amazing integration features with other business platforms that help keep everything in one place. Zipline helps employees at any level and any department feel aligned with company objectives and initiatives. It offers a space to engage, empower, and celebrate teams and their success. When our teams are engaged on Zipline, we see a positive correlation with their store performance. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I have very little I dislike about zipline. In fact, I can't think of one thing I don't like about it. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Zipline has been a game-changer for our organization."
5/5
What do you like best about Zipline?

Their unwavering commitment to customer satisfaction and the user-friendly nature of their product have made a significant impact on our operations. By streamlining communications and centralizing resources, Retail Zipline has drastically reduced the time our team spends searching for information. This efficiency keeps our retail teams well-informed, aligned with our brand, and highly engaged. I wish I had this product when I was working in stores in the past. Other retailers should definitely consider adopting Retail Zipline to enhance productivity and teamwork. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Zipline sets the bar for customer support! I have high expectations with our other vendors and am usually dissapointed when I compare them to the high touch support Zipline provides. Review collected by and hosted on G2.com.