--- title: Zipline Reviews meta\_title: 'Zipline Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 149 reviews by the users' company size, role or industry to find out how Zipline works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 149 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Retail url: https://www.g2.com/categories/retail ---

# Zipline Reviews & Product Details

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Zipline is an AI-powered operations platform specifically designed for retail teams to enhance their operational efficiency and communication. This solution integrates frontline communication, task management, learning, and insights into a single interface, ensuring that store teams are always informed about their responsibilities, the significance of their tasks, and how these connect to the broader brand objectives. By streamlining execution and fostering alignment between headquarters and frontline staff, Zipline aids retailers in optimizing store operations and providing a consistent customer experience. Targeted at retail teams of all sizes, Zipline caters to a diverse range of sectors, including specialty, grocery, convenience, and big-box retail. It is utilized by prominent brands such as Sephora, Bath & Body Works, The Fresh Market, 7-Eleven, and AEO, Inc. Retailers leverage Zipline to keep their store teams informed and engaged, ensuring that every shift and location operates smoothly and effectively. This platform is particularly beneficial for multi-location operations, as it facilitates uniform communication and execution across various stores, thereby safeguarding the in-store experience while enhancing operational productivity. The platform's key features include task management, frontline communication, and integrated learning resources. Managers can assign and monitor tasks in real-time, allowing for immediate adjustments and updates. Store teams receive clear and centralized communication, which minimizes confusion and enhances focus on essential tasks. Additionally, associates have easy access to training materials and brand resources, all consolidated in one location. This comprehensive approach leads to quicker task execution, improved alignment between headquarters and store teams, and heightened engagement throughout the retail network. By utilizing Zipline, retailers can ensure that their teams are not only well-informed but also empowered to perform their roles effectively. The platform's ability to centralize various operational aspects into one cohesive system sets it apart in the retail technology landscape. This integration not only simplifies daily operations but also fosters a culture of continuous learning and improvement, ultimately contributing to a more efficient and responsive retail environment.

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Product Website
Zipline
Seller
[Zipline](https://www.g2.com/sellers/zipline)
Discussions
[Zipline Community](https://www.g2.com/products/zipline/discuss)
Solution Type

All-in-One

Overview by
Dan Parker

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/zipline/pricing)

## Zipline Integrations
(16)

What do users say about integrations?

Verified by Zipline

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Captivate

](https://www.g2.com/products/adobe-captivate/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Appointedd

](https://www.g2.com/products/appointedd/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bucketlist Rewards

](https://www.g2.com/products/bucketlist-rewards/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dayforce

](https://www.g2.com/products/dayforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Docebo

](https://www.g2.com/products/docebo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Domo

](https://www.g2.com/products/domo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Looker

](https://www.g2.com/products/looker/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Magento Open Source

](https://www.g2.com/products/magento-open-source/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Onebeat

](https://www.g2.com/products/onebeat/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Paycor

](https://www.g2.com/products/paycor/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RetailNext

](https://www.g2.com/products/retailnext/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceChannel

](https://www.g2.com/products/servicechannel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tableau

](https://www.g2.com/products/tableau/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

TruRating

](https://www.g2.com/products/trurating/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

UKG Pro

](https://www.g2.com/products/ukg-pro/reviews)

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 ![Hank I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank I.")
HI

Hank I.

Marketing Director

Enterprise (\> 1000 emp.)

6/4/2025

"Pretty nice for the workplace"

4/5

What do you like best about Zipline?

I like the ability to create different groups Review collected by and hosted on G2.com.

What do you dislike about Zipline?

pressing the back button does not take me exactly to the place I left off Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

It benefits me by letting me communicate with all of my employees and assign tasks Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

6/25/2025

"We've had a great experience so far with Zipline. I really like the support we receive from our AM."

4.5/5

What do you like best about Zipline?

Task management and the Library. I really like how much more organized our policies and procedures are in the Library. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I wish Zipline would have automated reminder for tasks and assessments. Also it would be nice to have a automated report sent to publishers that shows all locations progress on tasks and assessments. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Zipline has solved the follow email issues we were having before Zipline. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

JT

Jon T.

Communication and engagement manager

Enterprise (\> 1000 emp.)

6/24/2025

"Great for task management"

5/5

What do you like best about Zipline?

Groups and field publishing features and Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Search feature if not managed can have some slowdowns Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Filtering out the noise Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

6/24/2025

"A game changer for the retail world, both on the frontlines and the HQ levels"

5/5

What do you like best about Zipline?

Task management with photo validation, incredibly helpful for task completion and execution Review collected by and hosted on G2.com.

What do you dislike about Zipline?

what's not to like? it's been a positive game changer Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Ensuring tasks are completed and completed on time, allowing for one centralized place for all things store communication. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

10/30/2024

"Streamline communication and tasks from HQ to Fields in a few easy steps!"

4.5/5

What do you like best about Zipline?

Having all HQ teams streamline their communication and tasks from HQ to field teams couldn't be easier with business partner publishing. This elivates workload from the Communications team and allows other HQ teams to be apart of impacting the store level. Having a "gatekeeper" to make sure that all communications and tasks flow seamlessly to the field is essential. Assessments and surveys allow us to take forms that HQ was making field teams and leaders complete in an EPR system and put them into Zipline. Setting and forgetting your reoccuring communications is top notch. Need the same loss prevention message to go out every Novemeber and December? You can do that in minutes for the next 5 years! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Reporting can be tedious to pull, specifically Assessment reporting. You aren't able to generate all the reports that you would like to in the current environment. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Zipline allows us to see which stores and store leaders are behind in the assigned tasks. This allows us to see where "people issues" are and to provide coaching to teams. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

JW

Jess W.

HR operations manager

Mid-Market (51-1000 emp.)

6/24/2025

"Excellent platform!!"

5/5

What do you like best about Zipline?

Reporting functionality and overall versatility. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I would like to be able to make widgets recurring on specific dates Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Standardized communication to all field members Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite

 ![Mike C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike C.")
MC

Mike C.

Retail Communications Specialist

Enterprise (\> 1000 emp.)

6/18/2024

"This. Changes. Everything."

5/5

What do you like best about Zipline?

I recently started using Zipline to streamline communication with our store employees, and I've been thoroughly impressed with its performance. This platform has been a game-changer for our team, making it incredibly easy to send messages, updates, and important information/data/news/reporting to all employees at once. The user-friendly interface and robust features have made our communication more efficient and effective. Zipline has definitely made our internal communication process seamless and hassle-free. I highly recommend this software to any retailer looking to simplify and improve their employee communications- even if you only have one store! Working with the Zipline team has been a fantastic experience. They are incredibly responsive to our needs and consistently deliver high-quality support. The team's attention to detail and dedication to providing a consistent user experience is truly impressive. It's clear that they are committed to continuously improving the product, and we have been thrilled with the new features that have been rolled out. I am a raving fan. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

What's not to love? Like every product on the market, there are going to be particular quirky things that don't always comport with your organization's needs. But honestly, that's an "us" problem, and they STILL try to help us solve those puzzles. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Streamlining process. Simplifying communications. Supporting cross-functional partners in messaging stores. Keeping field activity on track. Measuring work. Having fun. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
ER

Verified User in Retail

Enterprise (\> 1000 emp.)

6/23/2025

"Lit with Zip!!!"

5/5

What do you like best about Zipline?

The team is spectacular!!! I love messaging in the actual program. It makes our frontline employees happy!!! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

The fact that our frontline is so innovative and we lack to keep up with them within our Zipline platform. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

All of the above uses. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite

LL

Liv L.

Communications Manager

Mid-Market (51-1000 emp.)

6/13/2024

"Help your stores succeed - use Zipline!"

5/5

What do you like best about Zipline?

Zipline is an incredible tool to keep teams aligned across retail organizations from HQ to Retail. The platform is simple to use and helps keep everything in one place, giving teams a singular source of truth. Alongside an exceptional product, the team working for Zipline is supportive, receptive, and so insightful - looking to help you and your teams succeed. I joined my org when Zipline was already implemented for the stores' use, and I had little to no issues in learning the ins and outs of the platform.

Our retail teams use Zipline for reviewing policies and procedures, getting important updates that may impact store operations, and helping provide structure to their day through the use of tasks and day sheets. Things are less likely to go missed as we can have store leaders hold their teams accountable. Zipline also has, and frequently adds, amazing integration features with other business platforms that help keep everything in one place. Zipline helps employees at any level and any department feel aligned with company objectives and initiatives. It offers a space to engage, empower, and celebrate teams and their success. When our teams are engaged on Zipline, we see a positive correlation with their store performance. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

I have very little I dislike about zipline. In fact, I can't think of one thing I don't like about it. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

We manage a fleet of stores across the country that have very specialized and specific regulations unique to their market. Zipline helps us keep things organized for teams, allowing us to manage access for important documents to stores by location, security level, and more. It provides a direct line from HQ to Retail, rather than waiting for the game of telephone to make it to the intended party. It also allows our stores to take planning into their own hands and helps upper level field management hold their teams accountable through task management. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

6/14/2024

"Zipline has been a game-changer for our organization."

5/5

What do you like best about Zipline?

Their unwavering commitment to customer satisfaction and the user-friendly nature of their product have made a significant impact on our operations. By streamlining communications and centralizing resources, Retail Zipline has drastically reduced the time our team spends searching for information. This efficiency keeps our retail teams well-informed, aligned with our brand, and highly engaged. I wish I had this product when I was working in stores in the past. Other retailers should definitely consider adopting Retail Zipline to enhance productivity and teamwork. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Zipline sets the bar for customer support! I have high expectations with our other vendors and am usually dissapointed when I compare them to the high touch support Zipline provides. Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Retail Zipline has completely solved our resource library nightmare. Their easy-to-use search function guides associates to the most current version of documents effortlessly. As a publisher, the versioning feature makes updates seamless and ensures everyone has access to the latest information. This has significantly improved our workflow and resource management. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Zipline? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Zipline
](https://www.g2.com/products/zipline/discussions/new)

GU

Guest User
•
Last activity over 3 years ago

What is Zipline software?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-zipline-software)

[
View all Discussions
](https://www.g2.com/products/zipline/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

7 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/zipline/pricing)

Zipline Comparisons

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4.4/5(118)

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##### 
##### Zipline Features

Platform

Customization 

Integration APIs

User, Role, and Access Management

Performance

Team

Retailer

Compliance

Planning

Strategy

Activities

Inventory Management

Execution

Collaboration

Field Execution

Data Collection

[
View More Features
](https://www.g2.com/products/zipline/features)

## Top-Rated Alternatives

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Connecteam

4.6/5(3,505)

](https://www.g2.com/products/connecteam/reviews)

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View All Alternatives
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##### Categories on G2

[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Employee Intranet](https://www.g2.com/categories/employee-intranet)[Employee Communications](https://www.g2.com/categories/employee-communications)

[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Employee Intranet](https://www.g2.com/categories/employee-intranet)[Employee Communications](https://www.g2.com/categories/employee-communications)[Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp)[Frontline Worker Communication Platforms](https://www.g2.com/categories/frontline-worker-communication-platforms)[Microlearning Platforms](https://www.g2.com/categories/microlearning-platforms)[Retail Task Management](https://www.g2.com/categories/retail-task-management)[Retail Execution](https://www.g2.com/categories/retail-execution)

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