Ease of customization for admins and ease of use for employees Review collected by and hosted on G2.com.

Slow payment processing and some missing features for larger scale enterpirses Review collected by and hosted on G2.com.

P2P end to end. Like how we have procurement to AP processing and payments in one hub Review collected by and hosted on G2.com.

Reporting is lacking. Not very user friendly Review collected by and hosted on G2.com.

Ease of Use, Ease of Implementation, Customer Support very active Review collected by and hosted on G2.com.

Sometimes it is difficult to ask questions, as the teams are extremely busy Review collected by and hosted on G2.com.

The quick and timely support. Always helpful and teaching us. Review collected by and hosted on G2.com.

Need to get more Self-Service like you did with Merging. Review collected by and hosted on G2.com.

Workflow, integration, implementation, customer service, integration with NetSuite Review collected by and hosted on G2.com.

Menu structure not that intuitive vs. Bill.com Review collected by and hosted on G2.com.

Easy to learn and use. Very intuitive. Easy to train. Review collected by and hosted on G2.com.

Reporting and vendor master data base between vendor master and vendor information in PO request. They need to tie together. Review collected by and hosted on G2.com.

I like zip because it has been easy to navigate, there are no challenging areas that would require cutsomer service. Review collected by and hosted on G2.com.

I wish that Zip gave a more of a Linkedin community, the arena to make connections. Review collected by and hosted on G2.com.

Their customer support is fantastic and available to meet regularly to answer any questions we have. They have also been very receptive to feedback about additional features we'd like to see and have implemented a number of requested items. The system is very easy to use from an admin and user perspective. The platform is very customizable which makes it easy for us to configure our internal processes with the tool. Review collected by and hosted on G2.com.

No real downsides. I'd love to be able to automate some review fields based on responses in the intake form but that's pretty minor. Review collected by and hosted on G2.com.

In my experience, Zip has proven to be quite agile in terms of its functionality, there are many customizations and configurations available. I particulary appreciate how easy it is to modify and adjust workflows, which are neatly displayed as a visual swimlane. Review collected by and hosted on G2.com.

Zip Intake still leaves some to be desired in terms of reporting; particularly when it comes to tracking maintenance renewals. Review collected by and hosted on G2.com.

The elegance and simplicty of the user interface Review collected by and hosted on G2.com.

Nothing material - it would be good to have OCR capabilities. I understand that's in the works. Review collected by and hosted on G2.com.