I really appreciate how Zip streamlines the entire intake and procurement process. It’s intuitive, easy to navigate, and cuts down on the back‑and‑forth that normally slows things down. The visibility into each step of the workflow is especially helpful—it keeps everyone aligned and makes approvals much smoother. Review collected by and hosted on G2.com.

One challenge with Zip is that some workflows can feel a bit rigid—small changes or exceptions sometimes require extra steps. The system can also feel slow when navigating between pages or loading complex requests. Additionally, certain features could be more customizable, especially around notifications and approval routing, to better match unique internal processes. Review collected by and hosted on G2.com.

Very intuitive UI, low level of effort for ongoing management of systems, onboarding process and implementation process was easy. Ease of setting up integrations during implementation was a huge win. Review collected by and hosted on G2.com.

Configuring approvals is a bit rigid (such a requirement to set SLA's for eveyrthing), still a maturing product with need for more features for a larger organization. Review collected by and hosted on G2.com.

I find Zip easy to use and very friendly. The team is great too, which makes it even better. I also appreciate that I don't have to spend too much time teaching people in the company how to raise PO requests. Having Zip has allowed us to control our spend effectively, and it's been incredibly helpful in reducing our non-payroll expenses. It's impressive how we've been able to manage procure-to-pay processes across multiple territories with different currencies. The integration with Brex for generating virtual cards is another great feature. Our procurement is super efficient even with just me doing the job for 30% of my time. Review collected by and hosted on G2.com.

Zip is still growing and improving. There are things like changing vendor names or payment methods on POs which are not available at the moment, can be a bit of a pain. Review collected by and hosted on G2.com.

I like that Zip has many features and find it very user-friendly and highly customizable. It's like you can do everything you almost dream of with it. Having everything in one place with all the documents, automations, visibility, and budget tracking makes things much easier, more visible, and controlled. It also makes us audit-ready. With Zip, things are just great! Review collected by and hosted on G2.com.

I think everything that has to do with the rules of filtering needs to be a little bit simplified. I need to create different rules for expenses and items separately instead of having both at the same time, so that takes a lot of time. Maybe the pricing is pretty high. Review collected by and hosted on G2.com.

I like that Zip is so easy to use and agile, making it adaptable for business changes. It effectively joins up disconnected processes into connected, end-to-end systems, ensuring compliance with policies. The ability to track requests and resolve them quicker is a huge plus, with process time being 50% faster. This has made business requesters much happier. Review collected by and hosted on G2.com.

Support for backend setup to ensure a resilient and agile team is lacking. Managing existing workflows and developing new ones can be challenging. Support with reporting can be tricky, as setting them up isn't straightforward. Review collected by and hosted on G2.com.

I use Zip to automate the purchase request and approval workflow, and it has significantly reduced delays caused by a slow approval process. I like the fast and configurable procurement approval workflow, which makes the process efficient. The initial setup of Zip was smooth. Review collected by and hosted on G2.com.

I think Zip could improve its reporting with more advanced analytics and dashboards. Review collected by and hosted on G2.com.

I like the seamless integration of Zip with ERP, finance, and procurement systems. The initial setup was quick, which made getting started easy. Review collected by and hosted on G2.com.

I think the mobile app functionality could be enhanced, especially for approval and request management. Review collected by and hosted on G2.com.

I like that Zip has a user-friendly interface. It acts as a single front door for all of our vendor and tool requests, which makes managing them much more straightforward. I appreciate that it handles workflows for budget and leadership approvals efficiently. It's also great that Zip integrates with NetSuite, which is important for our processes. Review collected by and hosted on G2.com.

The integration between Zip and NetSuite has a few bugs, and it's not always clear how to troubleshoot these integration issues because I don't have visibility into the integration details. Even though we had assistance with the setup, we're still running into implementation issues due to this integration. Review collected by and hosted on G2.com.

I like that Zip provides great transparency for our stakeholders, is easily configurable and customizable for us to change the workflow, the partnership our dedicated customer service team provides, and the product enhancements as Zip invests in the platform. Review collected by and hosted on G2.com.

There are a few minor system limitations that make the tool a little harder for end users. For example, to identify a legal contact, the user has to type in the name for the legal contact to populate out of the entire population of users/employees. It would be great if the admins could limit that population to a set of employees/users/roles so the requester has an easier time identifying their partner. Review collected by and hosted on G2.com.

I like how Zip centralizes intake for all purchasing requests, making the process more streamlined. Also, the initial setup of Zip was quick, which was convenient for our team. Review collected by and hosted on G2.com.

I think Zip could use more pre-built integrations with third-party procurement and ERP systems. Review collected by and hosted on G2.com.