Verified User in Media Production
EM
Verified User in Media Production
Enterprise (> 1000 emp.)
"Zip really works!"
4.5/5
What do you like best about Zip?

Zip has been truly effective for us; the system is intuitive and the internal adoption and positive feedback speaks for itself. We have quickly improved visibility, compliance and spend control in our organisation.

Configuration is very easy and the ability to easily modify workflows without the need for support is great for us.

The integrations such as Slack for notifications are great, as well as the seamless DocuSign integration which has been a real game changer for us.

The support and implementation team from Zip have also been great throughout. Review collected by and hosted on G2.com.

What do you dislike about Zip?

For now, the limited functionality for vendor compliance and onboarding is a bit of a gap and it would be great if we could see this implemented within zip.

The option for running sourcing events (which I understand is in the pipeline) will be a massive winner. Review collected by and hosted on G2.com.

Francene B.
FB
Francene B.
Procurement Specialist
Enterprise (> 1000 emp.)
"Making life for Procurement efficient and user-friendly"
4/5
What do you like best about Zip?

Zip Intake featuresare user-friendly and is a streamlined process. It is an efficient experience for data collection adn form submissions. Zip is easy to use and enhances overall user satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Zip?

As a Procurement Specialist using Zip Intake, a downside for me are small details. There are some limitations in customization and at times. For example: communication with our other implementation platforms is limited. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Zip is a game changer!"
5/5
What do you like best about Zip?

Zip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Downloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well. Review collected by and hosted on G2.com.

Paul Erik C.
PC
Paul Erik C.
Tax Accountant
Mid-Market (51-1000 emp.)
"Making things easy with ZIP"
4/5
What do you like best about Zip?

1. Integration with accounting system, specifically Netsuite.

2. All-in-one platform where you can onboard, process, and pay

3. ZIP is very user-friendly Review collected by and hosted on G2.com.

What do you dislike about Zip?

As a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries. Review collected by and hosted on G2.com.

Emanuel F.
EF
Emanuel F.
Mid-Market (51-1000 emp.)
"Best tool for contolling our spendings!"
5/5
What do you like best about Zip?

Zip is very ease to use and the implementation was smooth and very fast. The support we had from our CSM and from all the entire ZIP team has been amazing! We use this on a daily basis to controll the budgeting and speding on our application porfolio (new tools and renewals) and also the purchase of IT Equipment. The integration with Jira is amazing and this allow our team members to just of focus on using just one tool to manage all ticket. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Not a dislike but and improvement in would be if ZIP could support deeper integration with Jira to allow matching of ZIP fields with Jira costum fields would be awesome. Review collected by and hosted on G2.com.

Dane B.
DB
Dane B.
Head of Procurement & Contracts Management
Mid-Market (51-1000 emp.)
"Great Agile Platform"
4.5/5
What do you like best about Zip?

Zip being a no code and easy to configure platform is incredible powerful, we have rolled it out to an organisation with no procurement platform previouly and the uptake has been fantastic. CMS and AM are are always happy to assist with any questions we have. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Although it is improving, it is very localised to the US market and some further changes to a global company would be great. Review collected by and hosted on G2.com.

Brooke A.
BA
Brooke A.
Mid-Market (51-1000 emp.)
"ZIP Implementation"
5/5
What do you like best about Zip?

The ZIP Intake process is extremely customizable and as our business evolves we are able to create additional workflows and identify new ways to improve our process! The ZIP customer support is amazing with a rapid responses and hands on assistance whenever needed! Review collected by and hosted on G2.com.

What do you dislike about Zip?

While implementing ZIP we have come across a lot of feature requests - Many of which will be coming out in future releases! Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Intuitive UI"
4.5/5
What do you like best about Zip?

Offers a clean user interface and opens up access to the entire company to submit procurement request. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Not as robust on the billing side as Bill.com. It can take 5+ days for payments to settle with vendors, which means you need to complete your AP process extra early. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Intuitive system"
4/5
What do you like best about Zip?

* Workflow is very intutitive

* Flowchart is fantastic and helps to show the progress

* Quick responses from Zip team on troubleshooting

* Integrates with e-sign tools Review collected by and hosted on G2.com.

What do you dislike about Zip?

* Could use more reporting/insights capabiltities (they are working on this, though!) Review collected by and hosted on G2.com.

Jennifer R.
JR
Jennifer R.
Procurement Specialist
Enterprise (> 1000 emp.)
"Making Procurement easier/gives visibility across the board!"
5/5
What do you like best about Zip?

The UI is easy to learn/use. Keeps purchases flowing smoothly, meanwhile giving the requester visibility into their purchase. You can adjust the workflow easily if/when there is a change in the organization/types of purchases. Communication between the requester/approver within the request for other approvers to see so they aren't getting asked the same thing over and over. Their support team is fantastic. They welcome feedback on improvements and constantly upgrade based on feedback received. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Needs more reporting functionality. Because the engineers are making so many improvements/upgrades, you sometimes run into a bug here and there; nevertheless, the chat tool gets you in contact with support very quickly, and it has never been anything that holds up the flow. I would like more flags/notifications Review collected by and hosted on G2.com.