Agentic AI Workflow Orchestration for Complex CX.
Zingtree is the first Deterministic Agentic AI platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation platform empowers CX, support, and operations leaders across 400 organizations and 50+ countries to safely automate and resolve even the most challenging contact center requests. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right.
Our customers across Financial Services, Healthcare, Consumer Products, Software & Services, and many more, see up to:
- 30% boosts in customer satisfaction (CSAT)
- 40% increases in revenue
- 30% increases in First Contact Resolution (FCR)
- 12X increases in deflections
- 85% reductions in agent ramp time
- 70% reductions in contact center costs