ZINFI UPM gives great user experience based on clean and visually appealing design, as well as easy to navigate to find various categories/drop down menus such as ''Portfolio and Services'', ''Global Technical Support'', ''Learn'' etc. The website also loads very fast in both PC and mobile devices, the search function makes it easy to quicky find content. Review collected by and hosted on G2.com.

The customer support functionality could be improved by adding the live chat option, in addition to the already existing email and phone. Review collected by and hosted on G2.com.

This is the platform i use as a make.com partner to manage libraries and leads logging. It is pretty simple yet best for the use case. Review collected by and hosted on G2.com.

UI can be more aesthetic and library to load pdfs faster Review collected by and hosted on G2.com.

The way ZINFI Unified Partner Management pulls everything together in one location appeals most to me. You don't have to use a lot of different tools or spreadsheets to keep track of partners, campaigns, onboarding, and reporting. Everything is embedded into the platform. That alone saves a lot of time and makes it less likely that things will slip through the cracks.

I also like how simple it is to use. Once you get the hang of it, the UI is easy to use, and it's easy to manage tasks or change workflows. The built-in marketing capabilities are a significant plus. You can run co-branded campaigns and share assets without having to use a different system. Review collected by and hosted on G2.com.

ZINFI UPM encompasses a wide range of features, which is a significant advantage but understandably, not all functionalities will resonate with every team equally. Certain advanced or specialized tools may remain unused based on the unique requirements of your partner program. That’s not necessarily a drawback; it’s more about aligning the resources with the objectives of the team.

The primary challenge is that the platform may require some time to acclimate to, particularly in the initial stages. There’s a wealth of capability included, making it beneficial to have adequate onboarding or assistance during the initial phases. However, once you get the hang of it, everything flows seamlessly. Review collected by and hosted on G2.com.

What I like best about it is how it brings everything together in one place. It’s easy to manage partner relationships, track performance, and access important data quickly. I also appreciate how customizable it is, so we can adjust it to fit our specific needs. The real-time insights and reports help us stay on top of things and the ease of implementation helps us make better decisions. Review collected by and hosted on G2.com.

I don’t have any major dislikes about ZINFI Unified Partner Management (UPM). Overall, it has been a great tool for managing partner relationships and performance. The platform is easy to use, and the features meet our needs well. It's been a positive experience, and I haven't encountered any significant issues so far. Review collected by and hosted on G2.com.

Very user friendly and easy to navigate the portal Review collected by and hosted on G2.com.

Nothing, it appears to have everything required. Review collected by and hosted on G2.com.

ZINFI UPM is very useful when it comes to Partner related operations, it's improve workflow efficiency. And can be easy to track sales and suitable for any size of business. A very user friendly and helps to reduce some manual data, lots of features, mobile accessibility and easy to access. It's also offering all in solutions that every company needs. Review collected by and hosted on G2.com.

Its hard to understand the some platforms specially the advanced features, its overwhelming and it's required technical expertise, but still manageable. And some features are time consuming specially to new users. Mobile accessibility is limited and not seamless like desktop. And delays in response times mostly when work piled at once. Review collected by and hosted on G2.com.

ZINFI UPM we are using witmitel portal , all-in-one platform for managing partners,

with intuitive workflows, strong automation, excellent reporting and excelent to export proces on CPQ.

Its user-friendly interface and responsive support make partner onboarding, lead management,

and campaign execution smooth and efficient across the ecosystem. Review collected by and hosted on G2.com.

Basic reporting compared to other modules,Some companies may find other modules like asset managemen less useful if they’re not core to their partner strategy. Review collected by and hosted on G2.com.

ease of use and customer support and support Review collected by and hosted on G2.com.

Number of features and ease of integration Review collected by and hosted on G2.com.

I like how i seamleassly integrates all the aspects of partner Management. Review collected by and hosted on G2.com.

I think one area that it could improve is the user interface. Review collected by and hosted on G2.com.

Well organized structure for the searches and very useful. The Support for any issues reports very nice. Very useful for day-to-day activities. We can find details for easy integration and implementation of MITEL systems Review collected by and hosted on G2.com.

Sometimes we are not directed to the right files or path when opening the site from the link provided by MITEL. Review collected by and hosted on G2.com.