--- title: Zinc Reviews meta\_title: 'Zinc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 183 reviews by the users' company size, role or industry to find out how Zinc works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 183 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening ---

### Zinc Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zinc **extremely user-friendly** , appreciating its seamless integration and time-saving automation with HR systems. [(17 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695669&qs=pros-and-cons#reviews)

Users rave about Zinc's **exceptional customer support** , enhancing their overall experience and satisfaction with the product. [(9 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695862&qs=pros-and-cons#reviews)

Users appreciate the **quick and efficient process** of Zinc, making candidate setup and checks effortless. [(8 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695301&qs=pros-and-cons#reviews)

Users appreciate the **speed and efficiency** of Zinc, making tasks seamless and greatly enhancing productivity. [(6 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2322858&qs=pros-and-cons#reviews)

Users commend the **seamless process** of Zinc, which enhances efficiency and simplifies task management significantly. [(6 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1697329&qs=pros-and-cons#reviews)

Users experience **poor customer support** , facing delays and limitations that hinder timely assistance when needed. [(6 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2292210&qs=pros-and-cons#reviews)

Users experience **geographical limitations** with Zinc, facing unavailability of specific checks in some regions like Brazil. [(2 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2322977&qs=pros-and-cons#reviews)

Users find **limited customization** options for reports and templates, making adjustments inconvenient and cumbersome. [(2 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2366897&qs=pros-and-cons#reviews)

Users report **slow checks** due to unhelpful chatbot responses, leading to frustration over lack of timely updates. [(2 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1982714&qs=pros-and-cons#reviews)

Users find the **information unclear** , particularly regarding outstanding checks and guidance for hiring in new countries. [(2 mentions)](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1696249&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Zinc

##### 1. Ease of Use

Users find Zinc **extremely user-friendly** , appreciating its seamless integration and time-saving automation with HR systems.
[
See 17 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695669&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fast and Efficient with Exceptional Support"

What do you like about Zinc?

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The s

 ![Emily C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily C.")
EC

Emily C.

Enterprise (\> 1000 emp.)

5.0/5

"Seamless, User‑Friendly, and Well‑Integrated"

What do you like about Zinc?

What I like best about Zinc is how user‑friendly it is. It has made my role, and my colleagues’ day‑to‑day work, much easier and more efficient, while

##### 2. Customer Support

Users rave about Zinc's **exceptional customer support** , enhancing their overall experience and satisfaction with the product.
[
See 9 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695862&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fast and Efficient with Exceptional Support"

What do you like about Zinc?

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The s

SB

Sophie B.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use with Great Customer Service."

What do you like about Zinc?

Easy to use and great customer service. The live chat works well.

##### 3. Speed

Users appreciate the **quick and efficient process** of Zinc, making candidate setup and checks effortless.
[
See 8 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1695301&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fast and Efficient with Exceptional Support"

What do you like about Zinc?

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The s

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Quick, Easy Candidate Setup with a Simple Short Form"

What do you like about Zinc?

Really quick and easy process to set someone up. Short form to fill in for the candidate and they are complete.

##### 4. Positive Experience

Users appreciate the **speed and efficiency** of Zinc, making tasks seamless and greatly enhancing productivity.
[
See 6 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2322858&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fast and Efficient with Exceptional Support"

What do you like about Zinc?

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The s

 ![Emily C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily C.")
EC

Emily C.

Enterprise (\> 1000 emp.)

5.0/5

"Seamless, User‑Friendly, and Well‑Integrated"

What do you like about Zinc?

What I like best about Zinc is how user‑friendly it is. It has made my role, and my colleagues’ day‑to‑day work, much easier and more efficient, while

##### 5. Seamless Process

Users commend the **seamless process** of Zinc, which enhances efficiency and simplifies task management significantly.
[
See 6 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1697329&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fast and Efficient with Exceptional Support"

What do you like about Zinc?

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The s

 ![Hannah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah B.")
HB

Hannah B.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless, User-Friendly Platform That Fits Our Onboarding Perfectly"

What do you like about Zinc?

Zinc is an incredibly user-friendly platform, both from an administrator and user perspective. It is seemless and fits well into our onboarding proces

### 5 Cons or Disadvantages of Zinc

##### 1. Poor Customer Support

Users experience **poor customer support** , facing delays and limitations that hinder timely assistance when needed.
[
See 6 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2292210&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Emily C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily C.")
EC

Emily C.

Enterprise (\> 1000 emp.)

5.0/5

"Seamless, User‑Friendly, and Well‑Integrated"

What do you dislike about Zinc?

There isn’t much to dislike about Zinc. If anything, a potential improvement would be having direct access to live chat with customer support, rather

 ![Doreen A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doreen A.")
DA

Doreen A.

Mid-Market (51-1000 emp.)

4.5/5

"Love the Product"

What do you dislike about Zinc?

Customer service via email is not the best.

##### 2. Geographical Limitations

Users experience **geographical limitations** with Zinc, facing unavailability of specific checks in some regions like Brazil.
[
See 2 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2322977&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Leigh Anastasia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leigh Anastasia M.")
LM

Leigh Anastasia M.

Mid-Market (51-1000 emp.)

4.0/5

"Accurate Platform That Makes Information Easy to Find"

What do you dislike about Zinc?

Limitations in some countries and delays in support

 ![Jamie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie H.")
JH

Jamie H.

Mid-Market (51-1000 emp.)

5.0/5

"Simply works and saves us a load of time and effort!"

What do you dislike about Zinc?

As I mentioned before, the product is straightforward and easy to use, so there isn’t much for me to dislike. When I was at my previous company, we ha

##### 3. Limited Customization

Users find **limited customization** options for reports and templates, making adjustments inconvenient and cumbersome.
[
See 2 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=2366897&qs=pros-and-cons#reviews)

See Related User Reviews

SB

Sophie B.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use with Great Customer Service."

What do you dislike about Zinc?

Not a lot! Adjusting reports and making them custom is a bit difficult but it's rare this is needed.

 ![Kristina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristina A.")
KA

Kristina A.

Enterprise (\> 1000 emp.)

4.0/5

"Very quick DBS results"

What do you dislike about Zinc?

You can’t tick on separate checks - every check needs to be a part of a package. Therefore lots of different packages need to be set up first. It’s in

##### 4. Slow Checks

Users report **slow checks** due to unhelpful chatbot responses, leading to frustration over lack of timely updates.
[
See 2 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1982714&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Penny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Penny S.")
PS

Penny S.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless HR Integration That Saves Time, Backed by Great Support"

What do you dislike about Zinc?

When a check is outstanding the chat bot isn't helpful as it doesn't give a reason as to why . We have had an enhanced check outstanding for a long ti

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, effective, streamlining of onboarding checks"

What do you dislike about Zinc?

The only downside I can think of is outside of their control re: timing of criminal records checks being returned, but if their could be a more accura

##### 5. Unclear Information

Users find the **information unclear** , particularly regarding outstanding checks and guidance for hiring in new countries.
[
See 2 mentions
](https://www.g2.com/products/zinc-work/reviews?filters%5Bsentiment_snippet%5D=1696249&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Penny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Penny S.")
PS

Penny S.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless HR Integration That Saves Time, Backed by Great Support"

What do you dislike about Zinc?

When a check is outstanding the chat bot isn't helpful as it doesn't give a reason as to why . We have had an enhanced check outstanding for a long ti

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Saves so much time!"

What do you dislike about Zinc?

Could provide more guidance, when we are hiring in a new country. Billing can be more transparent.

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
AR

Verified User in Research

Mid-Market (51-1000 emp.)

12/20/2023

"Makes right to work checks so much easier!"

4.5/5

What do you like best about Zinc?

Super quick, minimal effort from my team, great customer support, easy to implement, integrates with our HRIS. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

that we can't set up a communal email address (I don't think) so we get notifcations sent to our individual email addresses Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Saves a lot of manual inputting and waiting weeks for checks. Review collected by and hosted on G2.com.

Show More

Response from Luke Shipley of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-9041880/official_response/edit)

Hi there, thanks for the review. You can setup whatever email you like to get notifications. Contact your account manager or use the live chat for support. Thanks, Luke

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Preeti T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Preeti T.")
PT

Preeti T.

HR recruiter

Enterprise (\> 1000 emp.)

7/19/2023

"My experience with Zinc."

4.5/5

What do you like best about Zinc?

I am extremely happy by the UI and the user experience that Zinc is providing I can easily do recuritment using Zinc without seeing any problem and I would definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

As of now Zinc has helped me in almost every business need so I have not found any dislikes about it. Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

With Zinc I can easily check the background of the member also so that any malpractice cannot be done, also using zinc employee can also refer there collegues which is a good part of it. Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8336242/official_response/edit)

Thanks for your kind words on Zinc, Preeti! We're so pleased to hear you've had a great experience using Zinc and you find it easy to use.

Many thanks,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Aaron W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron W.")
AW

Aaron W.

Mid-Market (51-1000 emp.)

8/7/2023

"Really fast and slick background check product"

4.5/5

What do you like best about Zinc?

- Intergrates with Greenhouse and hibob and the integrations work really well

- Good customer service for queries

- Really fast and easy to action from employer and employee side Review collected by and hosted on G2.com.

What do you dislike about Zinc?

- Having notifications for specific employees targeted to specific users (at the moment all users get notified of all activity) Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

- Quick turnaround on checks means we can onboard quickly

- Allows us to manage in 1 platform - meaning less human error Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8412584/official_response/edit)

Thanks for taking the time to leave a review on Zinc, Aaron. We really appreciate it! We're so pleased to hear that you find Zinc really fast and easy to use.

We had some feedback from customers on email notifications so we recently launched a product update where you can customise the email notifications that each user receives. This should help avoid email overload for you and the other users on your account. You can find more information about it here: https://zincwork.com/blog/notification-control

All the best,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jessica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica M.")
JM

Jessica M.

Mid-Market (51-1000 emp.)

11/10/2023

"User-Friendly, Informative, & Speedy Service!"

5/5

What do you like best about Zinc?

I love Zinc's speedy service for background checks, but also love their user-friendly features which make using Zinc so easy and make my job easier at the end of the day. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I can't think of anything i dislike about Zinc Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Zinc is helping us with background checks and is making it as easy as possible with speedy service, which makes my job easier Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8852833/official_response/edit)

Thanks for taking the time to leave a review Jessica, we really appreciate it. I'm so pleased to hear Zinc has helped make your job easier - that's what we're here to do!

Best,

Rachel

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
UC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

11/11/2023

"Great service provider!"

4/5

What do you like best about Zinc?

I like how little I have to be involved in the freference check process. It is very automated and saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I wish there was an option to not have the results go directly to the candidate. Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Zinc is saving my team a lot of time now that we don't have to complete reference calls. Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8858022/official_response/edit)

Thanks for taking the time to leave Zinc a review. It's great to hear that Zinc has helped speed up your reference checks.

Best,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

8/7/2023

"Good application"

5/5

What do you like best about Zinc?

Easy and simple to use. It's a good set up so we can easily click and background checks are sent for the candidate. The best background check site we have used so far. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I'm yet to find some dislikes for Zinc. So far it has been simple and very quick to use. The only downside is the emails but that is easily turned off if you wish , Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Zinc is solving many problems as we had a issue with timing for background checks to come back. We now click a button and background checks are sent and emailed to the candidate and come back quickly. Review collected by and hosted on G2.com.

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Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8412658/official_response/edit)

Thanks for taking the time to leave your feedback on Zinc, it's really important to us! It's amazing to hear that Zinc is the best background-checking provider you've used - thank you! I'm so pleased that you find it really easy and simple to use.

We have recently launched a new product which allows you to customise the email notifications you receive so hopefully this will help avoid email overload. You can find more information about it here: https://zincwork.com/blog/notification-control

All the best,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Madison M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison M.")
MM

Madison M.

Senior Talent Acquisition Partner

Mid-Market (51-1000 emp.)

9/5/2023

"Fantastic Customer Service and Easy to Use!"

5/5

What do you like best about Zinc?

The set up is simple and the internal team did an amazing walk through with our team. Wish all EORs were operated this way. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Nothing at this time. Everything is very straight forward and the Zinc team are easy to work with should any issues arise. Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

International background checks and on-boarding Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8566450/official_response/edit)

Thanks for your kind words about Zinc, we really appreciate it! It's great to hear you have found Zinc fast and easy to use.

Many thanks,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/10/2023

"Smooth background checks"

4/5

What do you like best about Zinc?

Very low touch for the team, everything happens automatically. An essential service for anywone hiring a lot in different countries. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Sometimes the process is too long, but that is likely do to external factors (slow references etc) Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Removing the manual tasks relating to background checks and ensuring regulatory and contract compliance. Review collected by and hosted on G2.com.

Show More

Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8852791/official_response/edit)

Thanks for your kind words on Zinc, we really appreciate it! It's great to hear Zinc has helped you speed up your hiring process and ensure compliance.

Best,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Chiara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chiara A.")
CA

Chiara A.

Mid-Market (51-1000 emp.)

3/20/2023

"Quick, easy and user friendly"

4/5

What do you like best about Zinc?

Support team are friendly, the actual set up process is simple (although not quite finalized on my Lever integration - support were very helpful during this however), and the user experience on the candidate side is smooth, easy to understand and not cumbersome Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Does what I need it to do, so nothing really that I'd pick out here. I might have more of answer if I was using it on a very large scale, but can think of nothing for the scale we are using it at that I would change. Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Takes away any user or employer admin in applying for checks, quick and simple and does not mean that I have to provide updates directly to candidates on the progress - time saver and it's transparent. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/5/2023

"Excellent and speedy service from start to finish"

5/5

What do you like best about Zinc?

The customer service team! Always available to help, with any query I may have. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Honestly... can't think of anything in particular. If I had to say something, it would be that some checks can take a while to get completed (DBS / Credit Checks in some cases, I have noticed), but that isn't really a Zinc issue. Review collected by and hosted on G2.com.

What problems is Zinc solving and how is that benefiting you?

Packaging a variety of background checks into one. It really does make the whole background checking process infinitely better, quicker, and more efficient. It's also really easy to track how the checks are progressing, and which checks need to be reviewed. Our business also conducts yearly annual background checks, which Zinc makes super easy by providing a bulk upload template, and they take care of the rest. Review collected by and hosted on G2.com.

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Response from Rachel Moore of Zinc

[Editedit](https://www.g2.com/survey_responses/zinc-review-8179873/official_response/edit)

Thanks for taking the time to leave a review for Zinc! We really appreciate your kind words.

I'm thrilled to hear that Zinc has had such a positive impact for you and the team on the entire background checking process. It's also great to know you've had such a positive experience with our customer service team - they really are great!

All the best,

Rachel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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