# Zinc Reviews **Vendor:** Zinc Work **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 179 ## About Zinc Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.  Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.  With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.  Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.  Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.  Zinc is certified by the UK government’s IDVT Trust Framework and meets the highest identity verification standards. We’re serious about data security, and are ISO 27001 certified. ## Zinc Pros & Cons **What users like:** - Users enjoy the **ease of use** of Zinc, appreciating its seamless integration and user-friendly interface. (17 reviews) - Users commend the **exceptional customer support** from Zinc, enhancing their overall experience and satisfaction with the product. (9 reviews) - Users love the **speed of the process** with Zinc, enjoying fast setup and quick turnaround on checks. (8 reviews) - Users appreciate the **speed and efficiency** of Zinc, which streamlines tasks and enhances overall experience significantly. (6 reviews) - Users enjoy the **seamless process** of Zinc, appreciating its quick setup and efficient workflow that saves time. (6 reviews) - Users value the **time-saving efficiency** of Zinc, allowing them to accomplish tasks seamlessly and reduce manual work. (6 reviews) - Users commend the **easy setup** of Zinc, facilitating a smooth transition and efficient workflows from the start. (5 reviews) - Efficiency (5 reviews) - Candidate Experience (4 reviews) - Users value the **trusted support and compliance ease** offered by Zinc, enhancing their hiring process across countries. (4 reviews) **What users dislike:** - Users experience **poor customer support** with delays and limitations, affecting their ability to get urgent assistance. (6 reviews) - Users note **geographical limitations** in service availability, leading to delays and unmet needs in some countries. (2 reviews) - Users find **limited customization** options frustrating, making report adjustments and edits unnecessarily complicated. (2 reviews) - Users are frustrated with the **slow checks** process, as the chatbot lacks helpful information on overdue checks. (2 reviews) - Users find the **unclear information** from the chat bot frustrating, especially regarding outstanding checks and necessary escalations. (2 reviews) - Users highlight the need for improved **billing transparency** when navigating hiring processes in new countries. (1 reviews) - Users find the product **expensive** , which raises concerns about its value for the cost involved. (1 reviews) - Inadequate Reporting (1 reviews) - Limited Availability (1 reviews) - Users find the **limited editing options** cumbersome, requiring multiple package setups for simple adjustments. (1 reviews) ## Zinc Reviews ### 1. Excellent Candidate Experience, Easy Integration, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandar P. | Head of People & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Zinc?** The candidate experience is excellent. It has made my role – and my colleagues’ day-to-day work – much easier and more efficient. Integration was straightforward, and the pricing is among the best on the market. Support is quick to respond and consistently very helpful. **What do you dislike about Zinc?** There is nothing I can think of currently that I would change. **What problems is Zinc solving and how is that benefiting you?** It eliminates the need to use multiple platforms for our international employees. It integrates with our HRIS system and imports all the information from the HRIS, which removes the need for manual data entry. It also contacts referees on our behalf, reducing admin work and saving us time. **Official Response from Rushali Natarajan:** > Hi Aleksandar, Thank you so much for taking the time to leave this review. It's brilliant to hear that the candidates' experience with Zinc has made such a tangible difference to your day-to-day, and that onboarding has been straightforward. We put a lot of work into making integration as painless as possible, so it's great to know you're happy. Consolidating platforms, cutting out manual data entry, and automating referee chasing are core to what we built Zinc to do — glad it's working as intended. We'll pass your kind words about the support team along. Thanks again, have a great day! Best, Rushali ### 2. One-Click Background Checks and Automated Follow-Ups That Save HR Time **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie C. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Zinc?** One-Click Requests: Users love that they can initiate complex background checks—including criminal history, right-to-work, and financial checks—with a single click directly from their ATS (Applicant Tracking System). Automated Follow-ups: It handles the "chasing" of referees and candidates so HR managers don't have to spend their day sending reminder emails. **What do you dislike about Zinc?** The Issue: In countries with less digitized government records (unlike the UK’s HMRC integration), the "instant" feeling of Zinc disappears. The Result: Users sometimes dislike the discrepancy between a 2-minute UK check and a 10-day international check. Additionally, specific regional requirements (like Business PAN vs. Individual PAN in India) can sometimes cause friction in the candidate's dashboard. **What problems is Zinc solving and how is that benefiting you?** The Problem: Traditionally, the period between an offer being accepted and the candidate starting is a "black hole" of manual emails, chasing referees, and waiting weeks for paper-based results. How Zinc solves it: It uses Global Instant Verification (directly pulling data from government systems like HMRC in the UK) and automated SMS/email chasing. The Benefit to You: Your "Time-to-Hire" is slashed from weeks to an average of 3 days. This prevents "candidate poaching"—where a competitor steals your new hire because your background check took too long. **Official Response from Rushali Natarajan:** > Thanks so much for the detailed review. We’re really pleased Zinc is helping your team move faster, especially with one-click requests from your ATS and automated follow-ups for candidates and referees. I appreciate your note about international checks feeling different depending on local record systems and regional requirements. We’re always working to make that experience clearer and smoother for teams and candidates, and I will pass on your comments to the relevant team. It’s brilliant to hear Zinc is helping reduce manual chasing, speed up screening, and keep new hires moving confidently towards their start date. Thanks again for sharing such thoughtful feedback. Best, Rushali ### 3. Fast and Efficient with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Zinc?** I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The speed and efficiency of Zinc allow me to get more done in less time, which is crucial in my work. Additionally, the customer service at Zinc is amazing, providing exceptional support and making my overall experience with the product fabulous. The initial setup of Zinc was fantastic, thanks to an account coordinator who assisted us, ensuring a smooth and easy transition. These elements combined have made Zinc a wonderful solution for my needs, and I highly recommend it. **What do you dislike about Zinc?** Nothing, everything is great, i would highly recommend. **What problems is Zinc solving and how is that benefiting you?** I find Zinc to be fast and efficient, reducing manual workload for DBS checking engineers, significantly enhancing productivity with excellent customer service. ### 4. Seamless HR Integration That Saves Time, Backed by Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Penny S. | People and culture coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Zinc?** How the system is linked with our recruitment and HR systems making all checks and paper work sycn automatically and saves us so much time not having to check multiple systems. Shows where all the checks are when being processed and is simple to set up packages to work for the foundation. Customer service and support is great, teams are alwyas incredible helpful and offer help and answers when needed. **What do you dislike about Zinc?** When a check is outstanding the chat bot isn't helpful as it doesn't give a reason as to why . We have had an enhanced check outstanding for a long time overdue and it couldn't share any information as to why or say that the colleague needed to escalate to the DBS service. It would have been nice for the prompt or this to have been flagged to us. **What problems is Zinc solving and how is that benefiting you?** The integration was simple and being integrated with our other systems meaning we aren't having to manually upload the data. Knowing the checks are thorough through HMRC / overseas providers and completes full reference and right to work checks. ### 5. Great Background Checking tool - has transformed our onboarding processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Imogen B. | HR Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Zinc?** It’s great that it integrates with our ATS and HR systems. We’ve set up different packages for different job roles, which means checks are automatically sent to candidates when they’re hired. The ability to customise packages is really useful for us as a firm providing an array of services, because different teams need different levels of coverage. Our account manager is always quick to respond, and no issue we’ve had has ever gone unsolved. Checks are returned quickly and efficiently. We use Zinc every day, and it’s super user-friendly, clear, and easy to read. **What do you dislike about Zinc?** We have had no issues using Zinc since joining. **What problems is Zinc solving and how is that benefiting you?** Checks come back in a timely manner, which means that most candidates and new hires have the majority of their checks completed before they start employment, even when the turnaround time is very short. This gives us confidence about them joining the firm and allows us to address any anomalies or surprises before their start date. In addition, the automated downloading of Zinc reports into employees’ job profiles in our HR system means we don’t have to worry about missing information or gaps in our reporting. ### 6. Highly Customizable, Fast Performance, and Great Value with Strong Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Zinc?** what I like best about Zinc is how customisable it is in the settings and how much information it can collect for you. i think the pricing is really reasonable for the support it offers. i think it performance is really good and it returns the majority of the information increadile quickly. the ai support is very good at answering questions as well. I think the intergration with other systems like google is good **What do you dislike about Zinc?** one area of improvement is when the checks are complete i think it would be best if they were ordered in the when they were completed. i also think Zinc sends a few too many emails for each update. I think the integration with workable could be improved. i think another area of improvement for references if after the reference has not replied after being contacted 5 times they should automatically prompt the employee to provide reference details again. i think they could also send more reminders to the individual to complete the information where needed **What problems is Zinc solving and how is that benefiting you?** Zinc has impoved out system for requesting references massively which has been a massive time saver from a hr perspective- they have also automated a lot of manual checks so have save a lot of time. **Official Response from Rushali Natarajan:** > Hi there! Thanks so much for the review, and for sharing such detailed feedback. We’re really glad Zinc is hitting the mark on flexibility and speed. It’s great to hear the settings feel genuinely customisable, that you’re able to collect the information you need, and that checks are coming back quickly. We’re also pleased you’re finding good value in the pricing, support, and our AI help. Thanks as well for the thoughtful suggestions. Feedback like this helps us improve, and we’ll share it with the relevant teams. Appreciate you taking time to leave us a review, we hope you continue to have a pleasant experience using Zinc⚡️ Best, Rushali Natarajan ### 7. Zinc Is Fast, User-Friendly, and Fully Autonomous **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Zinc?** Zinc is fast, user friendly, and totally autonomous. It has completely reduced our admin, with us only having to review the report and download it for our records once done! Zinc does all the work for us. **What do you dislike about Zinc?** I can't think of any! It has been super easy to use. **What problems is Zinc solving and how is that benefiting you?** Candidate experience - it is often reported how easy it was for them to input their details. Time to complete pre employment checks - sometimes this would take us 3 weeks+ to get all references, DBS and references complete. Now, it takes as little as half a day! Allowing us to plan new starters first days in much quicker knowing we are compliant and ready to go. Admin - Zinc is linked to our ATS, so an automatic trigger sends when we make an offer. No input needed from us, it gets sent straight to the new employee for us. There is no other involvement needed from us until the check is competed. We receive notifications each time this is done. ### 8. Zinc Makes Onboarding Simple with Fast, Easy-to-Understand Results **Rating:** 4.5/5.0 stars **Reviewed by:** Pavel T. | Staff Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Zinc?** Super easy sign in, profile creation, and great navigation. After having tried a few of these tools, Zinc was by far the simplest and easiest onboarding; the results arrived very quickly and were easy to understand. **What do you dislike about Zinc?** One aspect I'd love to see improved is the transparency of pricing - because Zinc works on a post-paid usage-driven model, it was a bit hard to see what the cost would be upfront given my needs. **What problems is Zinc solving and how is that benefiting you?** Fast, straightforward compliance support for employee background checks. **Official Response from Rushali Natarajan:** > Hi Pavel, Thank you for sharing such detailed feedback. It's great to hear that Zinc has been so easy for you to implement, navigate, and use. Glad that you and your team feel supported when running background checks. I also appreciate your note on pricing and have relayed this information to the relevant team. Thanks once again and I hope you continue to have a fast, smooth, and smart experience with Zinc. ✨ Best, Rushali Natarajan ### 9. Effortless Employee Screening with Zinc **Rating:** 5.0/5.0 stars **Reviewed by:** Gemma W. | Global Head of Talent , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zinc?** I use Zinc for background checks, and it helps me automate the screening of new employees, which is really useful. I like the ease of use and how well it integrates into our ATS and HRIS. It simplifies our process since we can just add a new hire into our onboarding process, and it automatically links with Zinc and then uploads to HiBob once complete. The initial setup of Zinc was super easy, and we are really happy with the product overall. **What do you dislike about Zinc?** I am really happy with zinc **What problems is Zinc solving and how is that benefiting you?** I use Zinc for background checks, automating new employee screening. It's easy to integrate into our ATS and HRIS, seamlessly linking new hires to our onboarding process and uploading to HiBob. **Official Response from Rushali Natarajan:** > Hi Gemma! Love hearing this. Thanks for sharing such thoughtful feedback. It’s brilliant to know Zinc has fitted smoothly into your onboarding flow, from adding a new hire to completing checks and uploading everything to HiBob. We’re especially pleased the setup felt easy and the integrations are helping you automate the admin around background checks. Thanks again for the 5-star review. We’re so happy Zinc is working well for your team. Best, Rushali ### 10. Intuitive, Seamless Background Checks with Flexible Pay-Per-Use Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Josias D. | RPA Development Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Zinc?** The platform is extremely easy to use and intuitive. Onboarding takes just a few minutes, and running background checks for international contractors is seamless from start to finish. The pay-per-use pricing model is a huge plus for small companies like ours — no need for a subscription when you only need occasional checks. **What do you dislike about Zinc?** Honestly, not much to complain about. As a small company that only runs occasional checks, the main thing I'd love to see is more reporting or dashboard visibility over past checks, but it's a minor point. **What problems is Zinc solving and how is that benefiting you?** We needed a simple, affordable way to run background checks on international contractors without committing to a full subscription. Zinc solved this perfectly with its pay-per-use model. It saves us time and removes the complexity of vetting contractors manually, giving us confidence in our hiring process. **Official Response from Rushali Natarajan:** > Hi Josias, thanks so much for leaving us such lovely feedback. It's great to hear that your experience with Zinc has been easy, intuitive, and seamless. Thank you for the note regarding more visibility on checks dashboards, I will be sure to relay this our the product team. Thanks once again and I hope you continue to have a pleasant experience using Zinc. Best, Rushali ### 11. Excellent Candidate Experience and Lightning Fast Reference Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Matt N. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Zinc?** The candidate experience is excellent. We are consistently impressed by how simple the process is for candidates and how quickly references are completed. Using Zinc has reduced the time it takes to return core checks by around 80%. **What do you dislike about Zinc?** Very little, it’s a strong platform. Our onboarding experience has been excellent, and we’ve had no major issues so far. **What problems is Zinc solving and how is that benefiting you?** The candidate experience has also improved dramatically. The process is simple, transparent, and mobile‑friendly, which reduces drop‑offs and helps us maintain a strong employer brand. For the Talent Acquisition team, Zinc removes a lot of manual admin, reduces chasing, and gives us quicker, more reliable data allowing us to focus on partnering with the business rather than managing checks. ### 12. Makes Running and Completing Recruit Checks Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie F. | Tutor and client support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Zinc?** The easement of employers to run checks on recruits, also how easy it is for the recruits to complete checks **What do you dislike about Zinc?** at the moment the updates service feature **What problems is Zinc solving and how is that benefiting you?** We haven’t had any noticeable issues so far. ### 13. Seamless, User‑Friendly, and Well‑Integrated **Rating:** 5.0/5.0 stars **Reviewed by:** Emily C. | Senior Resourcing Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Zinc?** What I like best about Zinc is how user‑friendly it is. It has made my role, and my colleagues’ day‑to‑day work, much easier and more efficient, while also significantly improving the overall experience for our candidates. **What do you dislike about Zinc?** There isn’t much to dislike about Zinc. If anything, a potential improvement would be having direct access to live chat with customer support, rather than needing to go through the chatbot **What problems is Zinc solving and how is that benefiting you?** Zinc is solving time‑consuming manual processes. Its integration with our ATS (Greenhouse) and HRIS (Bob) has made our workflows far more seamless and efficient, saving time for the team and reducing friction across the end‑to‑end process. ### 14. Super Easy to Navigate with Fast Checks Across Most Regions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Zinc?** The platform is super easy to navigate. For the majority of regions that our business operates in, the speed of obtaining the required checks is also good. **What do you dislike about Zinc?** The costs can easily mount up if you are using the platform regularly. **What problems is Zinc solving and how is that benefiting you?** The introduction of a global matrixed approach to pre-employment screening. ### 15. Super Easy Check Creation and Fast Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Isobel K. | People Experience Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Zinc?** So easy to create and customise your own checks, to send them and very quick to receive them back too. Also great customer service. **What do you dislike about Zinc?** I would love to be able to see more of the backend/admin side that I've been shown before on my Trumpet page e.g. how many checks have we used/how many left **What problems is Zinc solving and how is that benefiting you?** Speeds checks along, much faster than our old provider and also easy for our candidates. ### 16. Easy to Use and Simplifies RTW Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Zinc?** It’s really easy to use. It makes collecting RTW checks (and similar items) much simpler, and it cuts down on the annoying back-and-forth. **What do you dislike about Zinc?** Nothing honestly - it really does cover every feature we needed it to! **What problems is Zinc solving and how is that benefiting you?** Time spent on collecting references and directly integrating with our HRIS so that we save time on uploading to employee files. **Official Response from Rushali Natarajan:** > Hello! Thanks so much for the lovely review. We’re really glad Zinc is making right to work checks easier and cutting down the back-and-forth. It’s great to hear the HRIS integration is saving you time too, especially when it comes to getting references and employee files sorted without extra uploading. We’re so pleased Zinc covers everything you need. Thanks again for sharing this, we hope you continue enjoying using Zinc. ⚡️ Best, Rushali ### 17. Seamless, User-Friendly Platform That Fits Our Onboarding Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah B. | People Operations Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Zinc?** Zinc is an incredibly user-friendly platform, both from an administrator and user perspective. It is seemless and fits well into our onboarding processes. **What do you dislike about Zinc?** When we have needed urgent support it hasn't always been as instant as we would like, however we have seen improvements in this area. **What problems is Zinc solving and how is that benefiting you?** It is completing all of our right to work, dbs, reference and qualification checks seemlessly. ### 18. Easy to Use and Speeds Up Checks for Everyone **Rating:** 4.5/5.0 stars **Reviewed by:** Dale T. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Zinc?** Easy to use for candidates, external reference providers and me and my team. Helped bring down time taken for checks to complete. **What do you dislike about Zinc?** I cannot think of a single thing I dislike about Zinc. **What problems is Zinc solving and how is that benefiting you?** Making pre-employment checks simpler and quicker to complete. **Official Response from Rushali Natarajan:** > Thank you so much for your review, Dale. We’re so glad to hear Zinc has made background checks quicker and far more delightful for both your candidates and your team. Thanks for choosing Zinc and taking the time to leave feedback! ⚡️ Best, Rushali ### 19. User-Friendly, Reliable, and Seamless ATS Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Zinc?** Zinc is user friendly, reliable and quick. In terms of pricing it is competitive and it integrates seamlessly with our ATS. **What do you dislike about Zinc?** I think that the website design (visually) could be slightly better but that is being really picky. **What problems is Zinc solving and how is that benefiting you?** Ensuring that we have compliant right to work checks and that they are automated through our ATS, this means that things don't get missed. **Official Response from Rushali Natarajan:** > Hi there! Thanks for taking the time to leave us a review. We're really glad to hear Zinc is delivering on reliability and fitting in smoothly into your ATS workflow. Good to know the right to work checks are running as they should and keeping things compliant without things slipping through the gaps. We appreciate your note on our website design, I will pass on this feedback to the relevant team. Thank you for using Zinc and we hope you continue to have a pleasant experience with us. ⚡️ Best, Rushali Natarajan ### 20. Easy to Use with Great Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie B. | People Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Zinc?** Easy to use and great customer service. The live chat works well. **What do you dislike about Zinc?** Not a lot! Adjusting reports and making them custom is a bit difficult but it's rare this is needed. **What problems is Zinc solving and how is that benefiting you?** Solves are RTW checks and vetting for all our employees which saves us a huge amount of time while keeping us compliant. ### 21. Zinc Makes HR Life Easier—A True Extension of Our People Team **Rating:** 5.0/5.0 stars **Reviewed by:** Rami S. | Head of People and Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Zinc?** Zinc makes life in HR easier and feels like an extension of our people team. **What do you dislike about Zinc?** Escalation for References that have been contacted 5x, how do you escalate? I.e call the referee? **What problems is Zinc solving and how is that benefiting you?** Reduces our workload for a lean people team. it is a scalable solution as our organisation grows. ### 22. Really great platform if you are looking to onboard candidates smoothly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Zinc?** Zinc is a platform which allows candidates to follow a step by step guide on submitting onboarding checks, the response time for checks coming back is minimal meaning our good quality candidates can start in their positions quickly! I use the platform every day and with minimal down times on the platform it also means I can get access to the information I need ASAP. **What do you dislike about Zinc?** The repsonse time from the customer support team can vary which can sometimes be difficult if we urgently need something from them to get it sorted. Nevertheless, we do always have our account manager who can then get this sorted and escalated. **What problems is Zinc solving and how is that benefiting you?** The speed in which DBS checks come back is really good - I have used different platforms before which take a long time and can therefore mean that we cant get the candidate started quickly. Zinc has completely transformed this for us! ### 23. Effortless Onboarding and Seamless HR Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Philippa M. | People Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Zinc?** It is so user friendly for companies to use, issue checks and review results efficiently. It integrates perfectly into the rest of your HR tech stack meaning a smooth employee onboarding experience and less administrative time for the HR team. The team respond very quickly to any issues and are always open to feedback and how to continue to develop the product. It also has a great user experience for employees completing checks. The checks are really easy to complete and track their own progress on the checks. **What do you dislike about Zinc?** There's very little to say that I dislike about Zinc! **What problems is Zinc solving and how is that benefiting you?** Zinc ensures that we are onboarding employees who are who they say they are, and will not pose a risk to our business. ### 24. Quick, Easy Candidate Setup with a Simple Short Form **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Zinc?** Really quick and easy process to set someone up. Short form to fill in for the candidate and they are complete. **What do you dislike about Zinc?** Can only verify in date UK right to work, would be great if they could do out of date UK passport and non UK RTW. **What problems is Zinc solving and how is that benefiting you?** Speeding up onboarding process, meaning we can submit vetting applications quicker and get people started with us smoother and more efficiently. ### 25. Efficient, Always Available, and Easy to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Zinc?** Efficiency, availability, and easy to navigate **What do you dislike about Zinc?** A Detailed invoice by default. All good. **What problems is Zinc solving and how is that benefiting you?** Zinc does the screening really fast. **Official Response from Rushali Natarajan:** > Hi there! Thanks so much for the kind review. We’re really glad Zinc feels efficient and easy to navigate. It’s also great to hear screening is moving quickly for you. That’s exactly what we want to help with: making checks faster and simpler, without adding extra admin. Thanks again for sharing your feedback, we hope Zinc continues to delight you. ⚡️ Best, Rushali ### 26. Accurate Platform That Makes Information Easy to Find **Rating:** 4.0/5.0 stars **Reviewed by:** Leigh Anastasia M. | Customer and billing support agent, Computer Games, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Zinc?** The platform is accurate and makes it easy for me to find the information I need about an individual. **What do you dislike about Zinc?** Limitations in some countries and delays in support **What problems is Zinc solving and how is that benefiting you?** Streamlining the employment or onboarding processezs ### 27. Efficient and User-Friendly Reference Checks with Global Support **Rating:** 4.5/5.0 stars **Reviewed by:** Monica R. | Recruitment and Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Zinc?** - User friendly, straight forward - Quicker turn around - Takes care of contacting referees for us, reducing admin work and saving time. - Supports international checks, ideal for companies with global offices or cross-border employees - Enables referees to complete references or employment verifications by phone, expedites the process - Enables admins to consider checks that display concerns and leave a comment upon review - Integrates well with our HRIS system- BambooHR and imports information to BambooHR **What do you dislike about Zinc?** - Fails to perform address verification for some international users, i.e, Israel **What problems is Zinc solving and how is that benefiting you?** Eliminates the need to use multiple platforms for international employees Integrates with our HRIS system, imports all information on HRIS, eliminating the need to manually input this Contacts referees on behalf of us, reduces admin and saves time ### 28. Excellent addition to our onboarding process. **Rating:** 5.0/5.0 stars **Reviewed by:** Ottilie C. | People Advsior, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Zinc?** The slick look of the system has been a great addition to modernizing our onboarding process, we have had multiple feedback from incoming colleagues saying the process is the best they've had to use. It has also made our annual checks so much easier to complete. The service we have received from our account manager, Siobhan has also been excellent, we have had 1 incident of a tech error in the 3 months we have been using Zinc and Siobhan was on hand straight away to help the candidate and the issue was resolved straight away. **What do you dislike about Zinc?** There is nothing I can think of currently that I would change. **What problems is Zinc solving and how is that benefiting you?** Straightforward and most notably the time saved using Zinc has freed us up to focus on other matters. ### 29. Very quick DBS results **Rating:** 4.0/5.0 stars **Reviewed by:** Kristina A. | HR Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Zinc?** Really quick DBS turnaround time because of the fact that mandatory documents are checked automatically **What do you dislike about Zinc?** You can’t tick on separate checks - every check needs to be a part of a package. Therefore lots of different packages need to be set up first. It’s inconvenient when you need to make an edit in one thing (even something simple like an email template) - it needs to be updated separately. Not the best for references. **What problems is Zinc solving and how is that benefiting you?** We used to have long DBS turnaround which is barely the case now ### 30. Seamless Global Hiring Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Béatrice S. | Head of People, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Zinc?** Completely Global and smooth process for both employers and candidates **What do you dislike about Zinc?** it would be nice to have some newsletter about the countries we normally hire in. **What problems is Zinc solving and how is that benefiting you?** Zinc helps us hire candidates anywhere in the world. We choose what kind of background check we need and the platform does the rest it is relatively quite user friendly ### 31. Effortless Applicant Insights with a Seamless Process **Rating:** 4.5/5.0 stars **Reviewed by:** Mario A. | Fraud Prevention Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Zinc?** Seamless process to understand an applicant's background and experience **What do you dislike about Zinc?** Some countries lack clear information or specific details **What problems is Zinc solving and how is that benefiting you?** Understanding the experience and intent of new applicants helping us make an educated decision on new integrations to our team ### 32. Love the Product **Rating:** 4.5/5.0 stars **Reviewed by:** Doreen A. | People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Zinc?** The service it offers is very efficient. **What do you dislike about Zinc?** Customer service via email is not the best. **What problems is Zinc solving and how is that benefiting you?** Good background checks that are efficient ### 33. Fast service **Rating:** 3.5/5.0 stars **Reviewed by:** Sertach R. | HR & Systems Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Zinc?** It has really quick turnover time. If you're not doing complicated reference check it sometimes completed in a couple of hours which is really good. **What do you dislike about Zinc?** If you do regulatory checks sometimes it takes really long time and you have to chase them. Sometimes it doesn't even complete the checks so you have to send it manually. **What problems is Zinc solving and how is that benefiting you?** It doesn't take really long time to complete reference checks for candidates and reduces admin tasks. ### 34. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Julita W. | People Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Zinc?** Really easy to use and set up, only ever needed to use the support function once. The checks come back quickly, and no candidate really experienced any difficulties. We're using it internationally as well. **What do you dislike about Zinc?** No downsides really. The packages are very much UK-focused, but easily amended for global checks too. Also would be great to have integrations with more HRIS systems, however, the process is so easy, that admin time is very minimal. **What problems is Zinc solving and how is that benefiting you?** Background checks for our candidates in various regions ### 35. Simply works and saves us a load of time and effort! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie H. | Senior People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Zinc?** I have used Zinc at both my current and previous companies, and I truly can't praise them enough. The platform is straightforward and user-friendly for both internal administrative tasks and the external candidate experience. At present, we screen approximately 250 candidates each year using Zinc, which has become an essential tool for our team. Every new joiner goes through Zinc, and we utilise a range of check types, from standard professional/employment references and criminal checks to more specialised ones like CIFAS, which are important for our work in FinTech. Zinc is integrated with our ATS, Greenhouse, and our HRIS, Hibob, meaning that starting checks is simple and part of the Talent teams workflow, rather than being an additional task. Completed checks are then automatically added into the employees profile on hibob. The Zinc team has also proven to be excellent partners, consistently listening to our feedback, rapidly improving their product, and providing prompt—almost instant—support via Live Chat. **What do you dislike about Zinc?** As I mentioned before, the product is straightforward and easy to use, so there isn’t much for me to dislike. When I was at my previous company, we had employees in countries such as Brazil, and there was a specific check we needed that wasn’t available on the platform at the time. However, I have noticed that they are consistently adding new checks. **What problems is Zinc solving and how is that benefiting you?** This tool saves us time by eliminating manual checks and helps ensure we remain compliant, all in a straightforward and user-friendly manner. ### 36. Faster, better & yet cheaper than others on the market! How does that make sense? **Rating:** 5.0/5.0 stars **Reviewed by:** Jed S. | Talent Acquisition Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Zinc?** Very quick service and easy to use backend, good account management, not in your face, but there if you need them! Integrates straight with the ATS so that's a massive bonus, we simply click a button to initiate the checks! **What do you dislike about Zinc?** No downside so far, we have been happy with everything! **What problems is Zinc solving and how is that benefiting you?** Massively reduces turnaround time and easy-to-use solution at the same time as saving the business money - easy to calculate the ROI ### 37. Very user friendly and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Zinc?** Zinc has been very handy for my company. we worked in recruitment and providing ID, Right to Work, general reference and DBS checks has been so quick and easy. Very user friendly and straightforward for both us and our candidates. **What do you dislike about Zinc?** Nothing! no negative feedback for our usage. **What problems is Zinc solving and how is that benefiting you?** They are conducting the ID check and right to work checks for us with ease and speed. ### 38. Zinc Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Zinc?** Easy to use, straight forward. Account Manager is great. **What do you dislike about Zinc?** The support team takes forever to respond and resolve issues **What problems is Zinc solving and how is that benefiting you?** They are making sure we are hiring the right people ### 39. Would highly recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Zinc?** Zinc is super efficient, saving me so much time. The support team are great and always help in a timely manner. Zinc also regularly make updates to their product offering, keeping them up to date with industry standards. **What do you dislike about Zinc?** I would love the platform to be better for employment verification checks, these often take longer and create delays. **What problems is Zinc solving and how is that benefiting you?** Completing background checks for our new starters in a timely manner. ### 40. Simple, effective, streamlining of onboarding checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Zinc?** Eeasy to use UX. Simple processes and building of checks packages. Integrations with our systems allowing different teams to collaborate. Quick setup and implentation. We use it practically daily and it has saved us hours of People resource. Customer Service is respsonsive and helpful. **What do you dislike about Zinc?** The only downside I can think of is outside of their control re: timing of criminal records checks being returned, but if their could be a more accurate prediction of the return of the check it would be great. (But still kudos for their Product team for adding that wait time feature anyway!) **What problems is Zinc solving and how is that benefiting you?** Refereces: The manual admin involved in requesting deatils for refrences, chasing the responses and consolodating Background: Manging documents, comms to the employee ### 41. Thank you for smooth service **Rating:** 5.0/5.0 stars **Reviewed by:** Arman G. | CAO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2024 **What do you like best about Zinc?** Team of professionals, who are always available to address the business needs and address soloutions. The solution is easy to use both for the busieness and the candidates **What do you dislike about Zinc?** All good as of now, we have not encountered any problems **What problems is Zinc solving and how is that benefiting you?** Process is organized, fast and user friendly. We are running the checks promptly and dont face delays in hiring ### 42. Saves so much time! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Zinc?** Being a small team, Zinc takes away the stress of us being compliant. We are also hiring in various countries and I can trust Zinc will guide us! **What do you dislike about Zinc?** Could provide more guidance, when we are hiring in a new country. Billing can be more transparent. **What problems is Zinc solving and how is that benefiting you?** Compliance in local country ### 43. Zinc, the best background check platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tom R. | Talent Acquisition Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Zinc?** Zinc is a great all-round platform for background checks. The platform offers ease of access, pace of checks being completed and brand promotion whilst doing these things. **What do you dislike about Zinc?** I have yet to find something about Zinc that I dislike. Each time a candidate is processed it is automated and fast. **What problems is Zinc solving and how is that benefiting you?** Prior to using Zinc we were using another platform which took a signficant amount of time to provide background and references checks on each candidate which slowed down the process and often found the checks were not done completely or at all. This has improved our time to hire and efficiency in our onboarding processes. **Official Response from Rachel Moore:** > Thanks for your kind words on Zinc, Tom! It's great to hear that Zinc has helped speed up your hiring process. All the best, Rachel ### 44. A must have for any HR Team **Rating:** 5.0/5.0 stars **Reviewed by:** Connor J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Zinc?** The process of taking references, right to work and criminal checks has always been a lengthy process. When going through a large amount of growth, this time adds up quick. To stay compliant and automate this process, Zinc was a no brainer. The ability to create packages with different checks needed for our international team has also been great. Having gone from 100% manually running this process, seeing notification emails when checks have be completed through Zinc still excites me! Zinc is an essential to my process and I will continue to use it where ever I go. **What do you dislike about Zinc?** When you click into a candidates profile where you can see what checks are still outstanding, there process of getting back to the home page is not as clean. This is an incredibly minor flaw in an incredible tool. **What problems is Zinc solving and how is that benefiting you?** Automation of reference checks, right to work, criminal record and any other checks we need to conduct to stay compliant. **Official Response from Rachel Moore:** > Thanks for your lovely words about Zinc, Connor! I'm really pleased Zinc has helped you save so much time conducting references, right to work and criminal checks. All while keeping you compliant along the way. It's awesome to hear that Zinc has been a game changer for you. I appreciate your feedback on the candidate profile page, we're always looking for ways to improve the user journey on the website. All the best, Rachel ### 45. Clean UI and white glove service! **Rating:** 4.5/5.0 stars **Reviewed by:** Christine C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Zinc?** You can send check requests to your candidates branded with your company logo and can customize all the templates for your diff background/reference checks based on your needs. Our account rep Beth is also super responsive and helpful. I've had companies like Checkr and Goodhire run me around for weeks without proper response/demos. Easier to understand the pricing structure as well! Less clunky than some of the software provided by stodgy/huge background check companies. Great for modern/cutting-edge tech companies. **What do you dislike about Zinc?** Zinc is great, this is more of a general comment for all background check providers. It would be great if there were guidance/available documentation on standard SOC2 compliance regulations so companies who need to be compliant can easily reference them. **What problems is Zinc solving and how is that benefiting you?** In this culture of remote workforce it was important for us to find a vendor with global check capabilities. **Official Response from Rachel Moore:** > Thanks for your kind words about Zinc, Christine! We really appreciate you taking the time to leave us a review. I'm thrilled that you're enjoying the customisation and global capabilities that Zinc offers. I'll also pass your kind words on to Beth. All the best! Rachel ### 46. Zinc has helped us grow whilst having the candidate experience at the forefront **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie H. | Head of People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Zinc?** As a company going through a big global growth phase, we have been able to streamline and improve the candidate Background Check experience through Zinc! Onboarding was simple, and the turnaround times are 400% faster than our old supplier. The Zinc team have been really helpful from the first call with Ash, the Account Exec, to our onboarding and check-in calls with Tiasha, our CSM. **What do you dislike about Zinc?** Nothing major, but there is one check that we need in Brazil that they don't currently offer, which will hopefully change soon. **What problems is Zinc solving and how is that benefiting you?** Helping us provide a first class candidate experience for all our background checking needs. **Official Response from Rachel Moore:** > Thank you for taking the time to write a review for Zinc, Jamie. We really appreciate it! It's awesome to hear Zinc was able to help you streamline your processes and provide a great candidate experience during such a high growth phase. I have also passed your kind words on to Ash and Tiasha. All the best! Rachel ### 47. Makes right to work checks so much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Zinc?** Super quick, minimal effort from my team, great customer support, easy to implement, integrates with our HRIS. **What do you dislike about Zinc?** that we can't set up a communal email address (I don't think) so we get notifcations sent to our individual email addresses **What problems is Zinc solving and how is that benefiting you?** Saves a lot of manual inputting and waiting weeks for checks. **Official Response from Luke Shipley:** > Hi there, thanks for the review. You can setup whatever email you like to get notifications. Contact your account manager or use the live chat for support. Thanks, Luke ### 48. My experience with Zinc. **Rating:** 4.5/5.0 stars **Reviewed by:** Preeti T. | HR recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Zinc?** I am extremely happy by the UI and the user experience that Zinc is providing I can easily do recuritment using Zinc without seeing any problem and I would definitely recommend it. **What do you dislike about Zinc?** As of now Zinc has helped me in almost every business need so I have not found any dislikes about it. **What problems is Zinc solving and how is that benefiting you?** With Zinc I can easily check the background of the member also so that any malpractice cannot be done, also using zinc employee can also refer there collegues which is a good part of it. **Official Response from Rachel Moore:** > Thanks for your kind words on Zinc, Preeti! We're so pleased to hear you've had a great experience using Zinc and you find it easy to use. Many thanks, Rachel ### 49. Really fast and slick background check product **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Zinc?** - Intergrates with Greenhouse and hibob and the integrations work really well - Good customer service for queries - Really fast and easy to action from employer and employee side **What do you dislike about Zinc?** - Having notifications for specific employees targeted to specific users (at the moment all users get notified of all activity) **What problems is Zinc solving and how is that benefiting you?** - Quick turnaround on checks means we can onboard quickly - Allows us to manage in 1 platform - meaning less human error **Official Response from Rachel Moore:** > Thanks for taking the time to leave a review on Zinc, Aaron. We really appreciate it! We're so pleased to hear that you find Zinc really fast and easy to use. We had some feedback from customers on email notifications so we recently launched a product update where you can customise the email notifications that each user receives. This should help avoid email overload for you and the other users on your account. You can find more information about it here: https://zincwork.com/blog/notification-control All the best, Rachel ### 50. User-Friendly, Informative, & Speedy Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Zinc?** I love Zinc's speedy service for background checks, but also love their user-friendly features which make using Zinc so easy and make my job easier at the end of the day. **What do you dislike about Zinc?** I can't think of anything i dislike about Zinc **What problems is Zinc solving and how is that benefiting you?** Zinc is helping us with background checks and is making it as easy as possible with speedy service, which makes my job easier **Official Response from Rachel Moore:** > Thanks for taking the time to leave a review Jessica, we really appreciate it. I'm so pleased to hear Zinc has helped make your job easier - that's what we're here to do! 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