Absolutely nothing! They sold me on the fact that I would receive quality leads, and I fell for it. Don't Fall for it! Review collected by and hosted on G2.com.

They lied about the leads and are also encouraging buyer sign crossing. Review collected by and hosted on G2.com.

Great concierge app. Many options make customer management easy Review collected by and hosted on G2.com.

Price could be better. More options could be added. Calls could be filtered better. Review collected by and hosted on G2.com.

It sounded great when I was being sold the product. I was told leads were pre qualified and ready to talk to an agent. That is not the kind of calls I got at all. Review collected by and hosted on G2.com.

People didn’t even know they were being transferred to an agent. One “lead” was trying to get in touch with an agent on adjacent property to his because the lights on that property were bothering him. Another “lead” was a child, calling for his parents. Another lady was from the UK and said never contact her again..... many others that were just a waste of time. Review collected by and hosted on G2.com.

Clients come to me with basic information in place. Review collected by and hosted on G2.com.

Calls can sometimes come at inconvenient times. Review collected by and hosted on G2.com.

Nothing...The leads were a total waste of money. Review collected by and hosted on G2.com.

I found that the tactics for getting you to purchase the leads were very deceiving. When I asked for help, I was told that there was nothing they could do for me. Review collected by and hosted on G2.com.

People are actually interested in a house, but they are not pre-approved as they told me in the interview. Review collected by and hosted on G2.com.

Costly compared to the quality of the leads. They make it too hard to cancel the subscription. Review collected by and hosted on G2.com.

I like the ease of use best. It is easy to see all of your past sales and you leads. It is nice when you have a featured listing that you can compare how your listing is doing against your competitors. Review collected by and hosted on G2.com.

I don't always love the search interface. Also, I don't believe that the Zillow estimates are accurate. I find most of the time they are high. When they are that high they give sellers false expectations. I also feel like we don't get that many leads out of it. Zillow customer services is difficult to get in touch with, unless you need to pay for something/upgrade your account. Review collected by and hosted on G2.com.

My 1st experience in 2017-2018 was acceptable and then it started changing to very poor leads later half of 2018 and I was told the company was undergoing changes to improve agent experiences. I got out in October 2018 and returned in Jan 2019....Drew, my representative, impressed me with his pitch....I regret the $12,000 I lost with the 6 month contract. Review collected by and hosted on G2.com.

Everything Drew, my Sales representative said was a lie. I was required to buy 3 leads per month minimum and if my spend was $2000 or more I’d get bonus and even seller leads. I was told after I purchased my leads and my fellow associate purchased the remaining zip code area- no more advertising could be purchased. I went into my 1st month at $2000/Month thinking I had 3 vetted leads (23% of zip code market) and would always have 3vetted leads per month to work with. Unknown to me...Zillow continued to sell more advertising dollars the next month in my zip code and this drove my leads down from 3/month to .5 per month. My phone number was not registered within the Zillow Help line until March so I could not get beyond the automated recording as my phone number was not recognized. Really?

Drew was constantly unavailable -sometimes for over a week. I sent email, got in contact with another agents representative and even got thru to the head supervisor who admitted didn’t ever read my letter laying out my complaints.

I was told in my 3rd month Zillow decided not to VET calls after all and changed this policy. The very policy i was sold on. The very few and fewer leads I WAS GETTING were crazy calls from people with agents, mostly leads on unsaleable lots and relatives checking on what a house sold for...you name the crazy stuff I got since Zillow was not vetting the calls.

Then I look at my advertising page in 3RD month of 6 month contract and surprised to realized more advertising was being sold in my zip code and I was now down from 23% to 16% - my representative was not returning my calls - in a panic I left message to up my advertising and nothing happened so the next day I tried again and he was out of office for a week and I missed my chance as the ad space sold out. I contacted another sales representative and she promised more ad opportunity and she did not preform. By now my original 3 leads in my 4 month were cut down to half a lead per month(11% of zipcode) for the same $2000/month. In other words....you get sucked into a contract with minimum 3 leads for a certain price and very quickly they sell more ad space to new agents in zip reducing existing agents leads.... hope you can follow this as it a BIG SCAM IN 2019!!!!

There is more and I could share about the new 2019 REAL ESTATE AGENT SCAM ZILLOW IS BENEFITING FROM....I did not get a sale in 6 months and spent $12,000.

I got crazy people asking crazy questions but I did not get Vetted leads as promised and by the way....if your sales representative says “just stop payment on your account if you want out of your contract early” - it’s a lie! They have insurance on your credit card that the payments will be made....No -you can not cancel your payment with your credit card company....The Sales Representatives will say anything in the most sincere way to sell ad space.....CORRUPT COMPANY!!!!

I also realized there was a Zillow Agent Finder and my name was on the 11th page and I purchased 23% of advertising dollars at time of contract -and agents with no advertising and less sales, reviews and experience were before me. Even my closed Team Account was on page 4.

They refused to move my name forward and repeated to me that the agent placement depended on agent sales....a flat out lie. Many agents before me were with no sales and some top agents are after me...regardless - I felt if I was paying 23% of advertising for the zip when I got into contract I might be placed in a better position. No way! 2019 ZILLOW A SCAM

Email me if you have questions. Mary.carver@cbnorcal.com Review collected by and hosted on G2.com.

Nothing, they take your money and then do nothing in return. They are deceitful and errogant. There is a huge conflict of interest as they compete against you for listings. Review collected by and hosted on G2.com.

Quality of leads, amount of leads, character of their employees. The employees are pushy, errogant, and deceptive. They tell you what you want to hear to get you to sign up and once you do they back track on everything they said. I recorded every conversation I had with Zillow and plan to hire an attorney. I wish someone would start a class action lawsuit. Review collected by and hosted on G2.com.

The nice thing about Zillow advertising is that you can specify how much you wanna spend it anytime and also move to a different ZIP Codes to advertise to different areas at the drop of a hat. Review collected by and hosted on G2.com.

The quality of the leads I would I just like the Most. This is the main reason for me leaving Zillow premier agent and putting my advertising dollars towards better use. Zillow just attracts a lot of bad leads that waste time and don’t turn into solid clients. Review collected by and hosted on G2.com.