I think, most important part in our pricing journey is omnichannel approach.Zilliant offer one tool for manage pricing with an omni-channel approach . Besides they have end to end multiple solutions for customer life.

These tools have certainly improved our internal processes as well as operational efficiency, enabling us to make fact based decisions in pricing issues Review collected by and hosted on G2.com.

I thought a lot about this question. I wish it was an on-premise system. Therefore data transfer processes and effort would not be required Review collected by and hosted on G2.com.

Zilliant has a fabulous pricing tool steeped in the science and technology needed to operationalize pricing across a wide array of circumstances. Their implementation process is absolutely amazing and when you follow their recommendations you can gain adoption and support for the tool quickly. We share an emphasis on transformation (change) management and adoption that suited them well. Plus, the team is amazingly talented and knowledgeable and super responsive. Their Customer Success Manager's take their jobs at face value and do what is need to help you be successful. You aren't just choosing a software solution when you choose a pricing tool, you're choosing a pricing partner - Zilliant is the perfect pricing partner. Review collected by and hosted on G2.com.

The downside of any pricing tool is the data - you need good data to get good pricing; this can be a big undertaking and is a constantly evolving situation. Zilliant helps manage that process with you but they can only do so much - the data is on your business. The other obstacle is adoption, confidence is the most important thing any person presenting pricing needs to have, if the seller doesn't have confidence it doesn't matter what the science behind the price is. Zilliant has done a tone to support our seller's in having pricing confidence based on our data. Review collected by and hosted on G2.com.

Zilliant is the best thing i have used for price analysis Review collected by and hosted on G2.com.

As of now very useful, something new so takes time to navigate and learn at a rapid pace Review collected by and hosted on G2.com.

Zilliant excels at understanding my unique business needs and customizing a solution to address them. I have worked on many projects with Zilliant including our pricing solution in our new eCommerce environment. They have a strong team of knowledgeable associates which really gives them a competitive edge. Zilliant consistently provides feedback and suggestions on how we can improve our margins based off their own team of data scientists analyzing our data. I consider them a part of our strategic planning process and the welcome the the opportunity to participate in our short, medium and long-term goals. Review collected by and hosted on G2.com.

There are a lot of products they offer which can become confusing at times but they are in the process of consolidating them. The good news is that this results from many new innovations in their technology. Review collected by and hosted on G2.com.

The ability to provide continuous customization through their Customer Success after-sales support. Information is all easy to see and use on their platform. The pricing system is getting better every time. Review collected by and hosted on G2.com.

Learning curve for first time users takes time. Once you understand full capabilities the results will be better than initially anticipated. Review collected by and hosted on G2.com.

Available teams

Adaptation to many complex business rules Review collected by and hosted on G2.com.

Complex solution to implement.

Change management Review collected by and hosted on G2.com.

The software itself is versatile and user friendly, but I like how Zilliant supports their customers through having a strong Customer Success practice. Their professional service team really does a great job at listening to the customer to help drive success and adoption of the product.

I also like how Zilliant's product and commercial teams are open to exploring out-of-the-box types of solutions. My experience is that they listen to what a customer wants and try to design a solution that fits that client. Review collected by and hosted on G2.com.

There's nothing I dislike, per se, though I have seen some vendors in the marketplace who's UI may be more visually appealing and have more features. Review collected by and hosted on G2.com.

Dedicated implementation team. Knowledgeable CSMs provide excellent after-sales support. Willingness to experiment and customize their platform. Robust integration with our SAP system. Review collected by and hosted on G2.com.

They are more a SalesForce shop so the Dynamics integration was choppy. However, they stuck with it and were able to deliver what they promised without additional cost overruns. Review collected by and hosted on G2.com.

Zilliant analytics are very insightful. The Zilliant team is very professional and easy to work with. We have Customer Success Managers assigned to our account to provide assistance and ensure that we are taking full advantage of everything Zilliant has to offer. Review collected by and hosted on G2.com.

Initially the program would run a bit slower than I would like, but that happens very infrequently now. Review collected by and hosted on G2.com.

Recovering lost business and recovering gross profit dollars. Review collected by and hosted on G2.com.

Salesforce based platform. Hopefully, our new SAP platform will be more pleasant. Review collected by and hosted on G2.com.