---
title: Zigpoll Reviews
meta_title: 'Zigpoll Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 56 reviews by the users' company size, role or industry to
  find out how Zigpoll works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 56
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Zigpoll Reviews
**Vendor:** Zigpoll  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 56
## About Zigpoll
Zigpoll is a powerful yet intuitive survey and feedback platform designed to help businesses capture real insights at the moments that matter most. With contextual micro-surveys that appear where and when your customers are most engaged, Zigpoll makes it effortless to collect high-quality feedback without interrupting the user experience. Trusted by thousands of brands, Zigpoll lets you launch surveys in minutes—no developers needed—and achieve response rates far above industry averages. Choose from a wide variety of trigger points including post-purchase, exit-intent, on-site interactions, and in-app placements to gather actionable data that drives better business decisions. Key highlights include: Quick, no-code setup that gets you live in minutes across websites and apps. Customizable, high-engagement surveys that feel native to your user journeys. Real-time insights and analytics to help teams iterate faster and prioritize improvements. Flexible question types and targeting options to tailor feedback to specific segments. Integration with popular platforms and workflows for seamless data use. Whether you’re optimizing user experience, improving product adoption, or increasing customer satisfaction, Zigpoll empowers teams to gather meaningful feedback that fuels growth—without friction or guesswork.



## Zigpoll Pros & Cons
**What users like:**

- Users admire the **ease of use** of Zigpoll, enjoying quick setup and intuitive features for effective feedback gathering. (8 reviews)
- Users value the **effortless setup** of Zigpoll, enabling quick survey deployment without technical challenges. (5 reviews)
- Users love the **quick setup** of Zigpoll, allowing fast deployment of feedback surveys with minimal effort. (4 reviews)
- Users appreciate the **simplicity and speed** of Zigpoll, enabling quick and easy poll creation and distribution. (4 reviews)
- Users value Zigpoll for its **efficient feedback collection** , enabling quick insights and seamless integrations for enhanced customer support. (3 reviews)
- Intuitive (2 reviews)
- Users commend the **responsive and knowledgeable customer support** of Zigpoll, enhancing their overall experience with the tool. (1 reviews)
- Users find Zigpoll&#39;s **ease of creation** remarkable, allowing for intuitive survey building for any product. (1 reviews)
- Easy Integrations (1 reviews)
- Engagement (1 reviews)

**What users dislike:**

- Users experience **integration issues** with Zigpoll, finding it lacks compatibility with various platforms and complex targeting options. (2 reviews)
- Users note the **limited customization** options in Zigpoll, making it less suitable for detailed surveys or brand-specific needs. (2 reviews)
- Users often face **survey issues** like losing track due to many questions and limitations on long surveys. (2 reviews)
- Users find the **dashboard issues** limiting for performance comparison, hindering effective analysis across multiple surveys. (1 reviews)
- Users desire more **advanced reporting features** in Zigpoll for better campaign comparisons and visual summary exports. (1 reviews)
- Dependency Issues (1 reviews)
- Users dislike the **tier-based pricing** of Zigpoll, finding it costly compared to expected value. (1 reviews)
- Learning Curve (1 reviews)
- Limited Data Analysis (1 reviews)
- Limited Features (1 reviews)

## Zigpoll Reviews
  ### 1. Bringing More Structure to Response Collection and Analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishan S. | Manager and  Dietician at Chaitanya Homoeo  Clinic,  Medical Store Owner,  Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Zigpoll?**

Collecting feedback and understanding responses feels much more organized with Zigpoll. It brings survey creation, response tracking, and reporting together in one place, which makes daily work easier to manage. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content for social media. Zigpoll helps me collect patient and audience feedback in a more structured way. Earlier, feedback was spread across messages and notes, but now it is easier to keep everything organized and review responses when needed. The platform is easy to use and did not require a complicated setup.

I like the flexibility in survey creation and the different question formats available. Response tracking, participation data, reporting, and insights help me understand feedback without spending extra time reviewing everything manually. For my health education content, it is useful for learning which topics people find most helpful and what areas may need more explanation.

Performance has been smooth for daily use. Creating surveys, collecting responses, and reviewing results feels straightforward. The number of features feels practical without being overwhelming. It includes survey creation, response management, reporting, audience insights, and feedback tracking tools that support my clinic and content-related work. I also like that survey responses and feedback remain organized in one place, which makes it easier to review information later. This helps reduce manual tracking and keeps feedback collection more structured. Overall, Zigpoll helps me gather feedback more efficiently and make better decisions based on real responses.

**What do you dislike about Zigpoll?**

Reporting section is useful , but when working with larger response volumes, I would like a few more filtering and segmentation options to analyze responses in greater detail.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll is helping me solve the problem of collecting feedback and responses in a more organized way. Earlier, feedback was often spread across messages, comments, and notes, which made it difficult to review everything properly. Now I can collect responses in one place and keep feedback more structured. It helps me understand what people find useful, what areas may need improvement, and what topics generate the most interest. I can gather opinions, suggestions, and feedback through surveys instead of relying on scattered conversations or manual follow-ups.

The reporting and response tracking features also help me review feedback more efficiently. It is easier to spot common response patterns and understand trends without manually checking every response. Having feedback and survey results organized in one place saves time and makes the information easier to manage.

As a result, I spend less time organizing feedback and more time using it to improve communication, educational activities, and overall engagement. Overall, Zigpoll helps me stay more organized and make better decisions based on actual responses.

  ### 2. Interactive AI Assistant, Powerful Integrations, and Easy Survey Distribution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Konjengbam  M. | BDR, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Zigpoll?**

I love this platform for its highly interactive AI assistant that has ability to brainstorm and create forms or slides with so much ease. It also have great integration capabilities as it can integrate with major and common platforms like Zapier, Google Analytics, Slacks, Jira, Zendesk, Shopify etc. This wide range of integration capabilities makes this platform more robust. The platform can also easily import survey. One of the key features that determines the power of the survey platform is its distribution capabilities, Frankly this platform supports wide range of distribution capabilities like links, API, Embed code, Email Campaign etc. Its capability to do synthetic research is worth mentioning. Other than Responses can also be sorted out in this platform. The charts and reports generated by this platform enable organization and teams to be informed which allows better decision making capacity. The automation capability of this platform enhances the productivity to the teams and individuals. The onboarding of this platform was really easy and have a user friendly interface. The pricing of this platform is also moderate considering its features.

**What do you dislike about Zigpoll?**

I love most part of this platform but sometimes I experience some performance and speed instability in this platform. Improving this would have a better user experience for individual working on this platform. Though this platform supports various integration capabilities, users need to check the budget does not go overhead. Getting help from experience users will ensure faster efficiency to new users. Moreover this will enable user to explore the full potential of this platform.

**What problems is Zigpoll solving and how is that benefiting you?**

This platform have a proactive AI that assist a lot in building surveys, analyzing and summarizing responses. This platform have good distribution channel allowing better reach to the target population. Surveys and study is made much more easy with this platform.

  ### 3. Flexible Polling with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stergios T. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Zigpoll?**

I use Zigpoll to collect post-deploy user feedback and run quick in-app polls to validate decisions. I appreciate the embed flexibility and branching logic, which lets us target specific user segments with contextually relevant questions. It's great that I can drop a poll into any page via a script tag and conditionally show follow-up questions based on prior responses. The setup was really quick and easy, taking just minutes with their no-code setup.

**What do you dislike about Zigpoll?**

The reporting dashboard is OK but lacks the depth we need for cross segment analysis. What we do now is export data and doing heavy lifting in our own tools.

**What problems is Zigpoll solving and how is that benefiting you?**

I use Zigpoll to collect post-deploy user feedback and run in-app polls, providing a lightweight way to capture user sentiment at key touchpoints.

  ### 4. Real-Time Surveys and Polls That Help Us Understand Customer Behavior

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arpit S. | Customer Success Associate, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Zigpoll?**

You can collect surveys and Opinion in real time very helpful for creating polls and help in understanding business behaviour.

**What do you dislike about Zigpoll?**

There is a restriction in the app plans we can use some limited customisation features only for a new user it is little bit confusing.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll allows you to take reviews and opinions from sellers and the interface of the app is also good. This helps in taking a real time quick response in quick sales ot customer centric focussed strategy

  ### 5. Effortless Feedback Collection with Limited Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nawaz S. | Business Partnerships Head, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Zigpoll?**

I use Zigpoll to collect feedback and understand what clients think. I like that it is easy to use and helps us get clear feedback from clients quickly. I also like that it is simple to set up and gives quick insights we can use to improve websites. Switching from basic survey tools to Zigpoll has helped us get better website feedback.

**What do you dislike about Zigpoll?**

Sometimes the customization options are limited, so it could offer more design and control features. It would be good to have more design control, like fonts, colors, layouts, and better targeting options for when or where surveys appear.

**What problems is Zigpoll solving and how is that benefiting you?**

I use Zigpoll to collect feedback and understand clients better, helping us improve the websites we build for better results.

  ### 6. Empowers Teams with No-Code Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubham P. | Manager, Digital Infrastructure, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Zigpoll?**

The no-code setup is perfect. As IT person, I can empower Program Managers and Faculty to create their own contextual feedback loops without needing to write code or submit a ticket every time. This speed is essential for agile program iteration.

**What do you dislike about Zigpoll?**

While the basic targeting is good, I'd like deeper, out-of-the-box integrations with non-e-commerce platforms common in the social sector (like specific CRM/LMS tools we use for student management). Relying less on custom JavaScript for complex internal targeting (e.g., targeting only faculty who haven't completed their mandatory IT training yet) would be a great time saver.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll’s core value is its ability to capture real-time, contextual feedback on digital touchpoints. For example:

IT/Tools: Deploying a micro-survey asking "How helpful was this resource portal for finding your course materials?" immediately after a student visits our knowledge base.

Program Evaluation: Triggering a short pulse survey asking for feedback on a specific module right after a faculty member marks that module as complete in our system.

This approach gives us immediate, qualitative insights into IT-related friction points and program sentiment, enabling us to make data-driven improvements to both our internal systems and our Development Management offerings.

  ### 7. Effortless Feedback with High Response Rates

**Rating:** 4.5/5.0 stars

**Reviewed by:** David N. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Zigpoll?**

I really like how Zigpoll makes it incredibly easy to close the feedback loop in customer support without frustrating customers. The super precise targeting and triggers are a standout feature for me, allowing micro-surveys to appear automatically right after a live chat ends, a ticket is resolved in our helpdesk, or on the order status page after a return is processed. This timing means we get honest feedback and high response rates around 35-40%, which is much better than the generic email surveys we used before. The integrations with Shopify and our helpdesk, Gorgias, are seamless and save us a ton of setup time. The survey design is clean and flexible, letting me keep surveys super short for post-support CSAT or add branching logic for deeper feedback when needed. Plus, their templates look professional and match our brand perfectly. The initial setup was incredibly smooth, and I had our first survey live and collecting responses in under an hour, which is awesome.

**What do you dislike about Zigpoll?**

Zigpoll is honestly one of the better tools I’ve used in this space, but nothing’s perfect. A few areas that could be improved for our customer support use case: The reporting dashboard is solid for single campaigns, but it gets a bit limited when you want to compare performance across multiple surveys or over longer time periods. For example, side-by-side CSAT trends from different trigger points (post-chat vs. post-ticket vs. post-delivery) require exporting to CSV and building your own charts. Some built-in cross-campaign comparison views would save time. The free/starter plan runs out of responses pretty quickly if you have decent traffic or a busy support team. We hit the limit in the first couple of weeks of testing, which forced an early upgrade. It would be nice if the free tier had a slightly higher monthly response cap for real testing.

**What problems is Zigpoll solving and how is that benefiting you?**

I use Zigpoll for real-time feedback after support interactions, improving CSAT/NPS scores by capturing honest ratings instantly. It simplifies closing the feedback loop, increases response rates significantly, and integrates seamlessly with Shopify and Gorgias to automate surveys.

  ### 8. Effortless Poll Creation and Instant Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikita R. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Zigpoll?**

ChatGPT said:

What I like best about Zigpoll is its simplicity and speed in creating and distributing polls. The platform makes it easy to engage an audience quickly, whether it’s for feedback, market research, or internal decision-making. I appreciate how intuitive the interface is—setting up questions, customizing options, and sharing polls can be done in just a few clicks. The real-time results and analytics are also very useful, providing instant insights that help inform decisions without waiting for long data collection periods. Overall, it’s a very efficient tool for gathering opinions and driving engagement.

**What do you dislike about Zigpoll?**

One downside of Zigpoll is that its customization options can be somewhat limited compared to more advanced survey tools, particularly for branding or complex question types. Additionally, while it’s great for quick polls, it may not be ideal for in-depth surveys or detailed analytics. Some users also find that integration with other platforms or exporting data for further analysis could be improved. Overall, it’s excellent for speed and simplicity, but less suited for highly detailed or large-scale research.

**What problems is Zigpoll solving and how is that benefiting you?**

ChatGPT said:

Zigpoll solves the problem of quickly gathering opinions and feedback from an audience without the need for lengthy surveys or complicated tools. It streamlines the process of creating, distributing, and collecting responses, which saves time and increases engagement. For me, this means I can make faster, data-informed decisions, get real-time insights from stakeholders or customers, and keep audiences involved in a simple, interactive way—ultimately improving communication and responsiveness.

  ### 9. User-Friendly Design That Helps Me Gather Information Fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bahar T. | Research and development engineer, Chemicals, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Zigpoll?**

Thanks to its user-friendly design, I’m able to gather enough information in no time

**What do you dislike about Zigpoll?**

There isn't a single feature of the app that I don't like

**What problems is Zigpoll solving and how is that benefiting you?**

I save time because I can quickly gather user feedback using short surveys

  ### 10. Beginner-Friendly, Step-by-Step Poll Building

**Rating:** 4.5/5.0 stars

**Reviewed by:** Atmika J. | Teacher/Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Zigpoll?**

It is a step by step way to build poll even for beginners

**What do you dislike about Zigpoll?**

So many questions are there sometimes you lose track

**What problems is Zigpoll solving and how is that benefiting you?**

Trying to get insight of the customers who  can be true in this context

  ### 11. Excellent for Onsite Surveys and Customer Satisfaction Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joy M. | Cloud Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Zigpoll?**

Onsite servey
Post purchase and churn servey and customer satisfaction metrics identifier

**What do you dislike about Zigpoll?**

Paid features
Limited for long surveys
Website dependency 
Short survey focused

**What problems is Zigpoll solving and how is that benefiting you?**

AI featured powered and no code setup environment. It helps for chirn analysis and post product customer satisfaction metrics identifier it improve user journey and gives real time alerts

  ### 12. From Feedback to Action: How Zigpoll helps Brands Understand their customers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yashvi S. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Zigpoll?**

The best thing is here customers can launch surveys in under 5 minutes without any technical skills. It's like plug and play for platforms like Shopify, Big commerce and WordPress.
Here, surveys can be triggered at the right moment like post purchase which ensures high response rates and more relevant feedback.

**What do you dislike about Zigpoll?**

The free plan for Zigpoll has restrictions that may not be sufficient for businesses looking to run multiple or high volume surveys.

**What problems is Zigpoll solving and how is that benefiting you?**

It helps in smart targeting like it triggers surveys at the right time increasing relevance and response rates .

  ### 13. Easy to create surveys and Collect Customer Feedback.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikram M. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Zigpoll?**

Have been using Zigpoll for over a year now. One of the most intuitive platforms when it comes to creating any type of survey for any type of product. The platform is very well built out and has every featureyou need.

**What do you dislike about Zigpoll?**

I do not really like the tier based pricing they have but that is about it.

**What problems is Zigpoll solving and how is that benefiting you?**

Easily allows us to collect and see analytics on our surveys

  ### 14. Great Survey Tool with Advanced Triggers and Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** John K. | CRO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Zigpoll?**

I've had a great experience with this survey tool! The advanced triggers and integrations work well and offer a lot of flexibility in creating targeted surveys. I also appreciate the customer support—they’re responsive and knowledgeable, which has been helpful whenever issues come up. Highly recommended for anyone looking to streamline their survey processes.

**What do you dislike about Zigpoll?**

The only minor downside is that the JavaScript API could be a bit simpler, but it’s not a big deal overall.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll is helping us streamline the process of gathering targeted feedback with its advanced triggers and seamless integrations.

  ### 15. Zigpoll: Easily create and manage Surveys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manav S. | Mentor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2024

**What do you like best about Zigpoll?**

Zigpoll allows one to create and manage surveys easily. We can create multiple types of surveys. The surveys are user-friendly and convenient. The UIs are very simple and elegant as well.

We can view the survey responses, and visualize the data, and the platform provides a very helpful sentiment analysis. It also generates charts and helps to analyze the data easily that is being gathered.
It can also be integrated with multiple applications which is a very nice feature.

**What do you dislike about Zigpoll?**

The pricing is comparatively higher once the number of responses increase with user base.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll allows easy management of survey data and also creates surveys easily which we can share as we want. I have created multiple surveys for different projects and hence visualizing the data has been useful through it. The best part is integration and embedding with different software and applications respectively which makes it standout to other similar applications.

  ### 16. It is super simple and easy to gather quick polling information with our teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Zigpoll?**

Super easy to setup and use. Very easy for my team to clearly see the questions/topics/answers for transparent results. Never needed to use customer support as it has worked very smooth. We use Zigpoll weekly.

**What do you dislike about Zigpoll?**

I wouldnt say there are many down sides. It would be nice to go back and edit rather than setup a new poll.

**What problems is Zigpoll solving and how is that benefiting you?**

Team decisions. Team Outings. Food days. Fun

  ### 17. Understand Your Customer And Clients By Creating Custom Questionnaire

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepak K. | Business Development Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2023

**What do you like best about Zigpoll?**

Its interactive user interface allows us to create surveys, find out what our teammates think, or get a client’s opinion about us. These surveys have attractive features, which would allow you to create an individual version according to your needs. It is an excellent system to develop and view surveys, which can be sent through emails as a link to the clients or intra-staffs.

**What do you dislike about Zigpoll?**

My whole experience with features and services has been positive. The solution is easy to oversee as well.

**What problems is Zigpoll solving and how is that benefiting you?**

I can create a lot of surveys in any format that is capable of being processed and analyzed automatically. The platform enables you to know more about consumers’ behavior and feedback through Zigpoll. The survey builder tool enables us to develop fun surveys for the sake of attracting viewers at a low cost.

  ### 18. Zigpoll helps in understanding opinion from target audience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kuheli B. | Small Business Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Zigpoll?**

There are so many ready made templates that rare are the times when I have to create a template manually for a survey.Very easy to use and efficient.Also I can reach to my target audience through this as I get to choose from the options as to where the survey should show.

**What do you dislike about Zigpoll?**

I do not dislike anything as this helps in creating the perfect survey

**What problems is Zigpoll solving and how is that benefiting you?**

Now I can understand the views and opinion from my target audience easily This helps me in better understanding of my business and also helps me to improve.As it is very efficient and easy to use,it saves a lot of time of mine while creating surveys.The templates are very detailed.Regarding creation of manual templates for surveys also,it's very easy to make.So many tools and features to make the survey interesting.

  ### 19. Zigpoll is the perfect platform to create surveys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rounak B. | Investigations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Zigpoll?**

There are so many free templates through which I can easily create the perfect survey which will help in understanding my target audience. I can even create templates manually which takes literally a minute to complete.So many options and features to create the perfect template for perfect survey.

**What do you dislike about Zigpoll?**

Never faced any difficulty with Zigpoll.

**What problems is Zigpoll solving and how is that benefiting you?**

It helps me in creating the perfect survey which helps me in understanding the opinions of important events and issues happening.Also because of its wide features,I get plenty of options to understand the opinion better.So efficient and so easy to use.Through it's wide options I can reach my target audience.

  ### 20. With Zigpoll Engage at the right time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ayanitself M. | Digital Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Zigpoll?**

Zigpoll offers appealing and responsive polls to engage with your audience, enabling you to gain valuable insights into their primary areas of interest as a marketer it gives you valuable insights. Also, it is very easy to handle.

**What do you dislike about Zigpoll?**

On the customer support part, they can do better.

**What problems is Zigpoll solving and how is that benefiting you?**

The more you know about your customers the better, the polls designed via zigpoll gives you beneficial inputs regarding customer behaviour and their feedback, gradually making your communication and customer experience much better.

  ### 21. Wanna do accurate survey? Go for Zigpoll

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Zigpoll?**

The analytics that is present on the dashboard is quite commendable and accurate you can ever get from any other survey and feedback software. We used it as a team to check the feedback of all our more than 2200 B2B customers and beleive me it wouldnt be easy without Zigpoll.

**What do you dislike about Zigpoll?**

Well till now we havent been into any problem or we have not face d any issue while using this software. It had made my and my teams life very easy when comparing it with the manual efforts we used to do to get the work done.

**What problems is Zigpoll solving and how is that benefiting you?**

Previously, we faced a lot of issues while conducting a survey on the pool of out customers which is more than 2200 as of now and that too in B2B is another hurdle to accomplish. However, Zigpoll has helped us in making this dream come true. Now, i dont need a team of 5 people to do it however we work on different strategic things to succeed in our projects rather than investing tonnes of amounts of time in doing the survey through email manuallly. The dashboard is pretty simple to underdstand and it gives you a more clarity on how satisfied and unsatisfied are yoru customers. I believe thats the biggest reason of making one a successful company. And accordingly we make decisions to grow further in the market against our competitors. You can literally fetch reports from it which one can show to the higher management rather than showing excel sheets. You can target a particualr geograhical area keeping in mind the language, culture and you can check the page views in real time.

  ### 22. Great Survey app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about Zigpoll?**

Very easy to use, nice layout and has very good survey insights.

**What do you dislike about Zigpoll?**

You only get a certain amount of credits and have to pay.

**What problems is Zigpoll solving and how is that benefiting you?**

Letting us capture answers from real customers so we can improve our services.

  ### 23. The Flexible and Convenient way to get Honest Customer Feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Philip H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Zigpoll?**

Zigpoll is a simple and inexpensive way of getting responses from email subscribers.

With the help of Zigpoll, our readers can express their opinions on crucial topics and learn what other peoples thoughts are in real time.

I liked that I could design the polls in order to ask questions that that needed to be answered rather than being forced to utilize pre-written questions.

It is relatively easy to create custom surveys that have a great look.

**What do you dislike about Zigpoll?**

The free version supports a lot less requests than the paid version. The gap is way too big.

You must must get the paid version to access premium features and functionalities.

**What problems is Zigpoll solving and how is that benefiting you?**

Zigpoll helps us to create fun surveys that engage our audience in a simple and yet inexpensive manner. This helps us to gather opinions and thoughts from our audience in real-time.

  ### 24. Easy Usage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivam P. | Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Zigpoll?**

Helps in connecting things quickly. Support system is too good.

**What do you dislike about Zigpoll?**

time taking and also manyt people without rfeference getrs easily to connect which is not liable to the comapny.

**What problems is Zigpoll solving and how is that benefiting you?**

Allows to multiple uses and managing things

  ### 25. Easy Survey Designer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumon B. | IT Support Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2022

**What do you like best about Zigpoll?**

Zigpoll is no doubt one of the best survey designer services it offers many templates for survey designing and has a lot of pre-designed survey as well according to your requirement it is so simple to use that an experienced person can also use such a service for survey making

**What do you dislike about Zigpoll?**

I disliked Zigpoll because it can add some more user-designed templates for reference purposes so that a non-power user can also learn how to do business class surveys. Other than this, everything is great about their service

**What problems is Zigpoll solving and how is that benefiting you?**

By using Zigpoll one can ask other person opinions on some issues which they cannot ask directly they can ask about the same in survey; it also allows organizations to communicate with their customers in a fun and friendly manner so that they can get their customers opinions on their products or services

  ### 26. comments collected in the best way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon S. | Senior Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Zigpoll?**

With the help of Zigpoll and the comments in each finished survey, the best decisions are made based on the results given, the surveys can be customized as you want and have a design that is attractive and interesting

**What do you dislike about Zigpoll?**

I am satisfied with all the functions and service received

**What problems is Zigpoll solving and how is that benefiting you?**

The surveys are not liked by the public, but with the design that Zigpoll has, they have made them attractive to answer and thus obtain comments on each survey sent.

  ### 27. A grand interactive and embeddable polling widget system

**Rating:** 5.0/5.0 stars

**Reviewed by:** ZAHIDUL I. | Computer Technology Teacher - Secondary School, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2021

**What do you like best about Zigpoll?**

I  like its feature that allows me to incentivize participation with discounts and giveaways. It's most helpful because of its  property that is 

"allowing multiple questions within a single poll Track". Parallel to this one of the upsides is that a buyer doesn't need to have any technical expertise before using because Zigpoll is a straightforward application with a very easy-to-use interface that is appealing graphical user-friendly.

**What do you dislike about Zigpoll?**

Zigpoll does not allow the free user to take a taste of all features which is only available to the paid members and is limited to free users. I think if a free member could avail of the full features at least for limited days, it would be easy for taking fast decisions for the free user.

**Recommendations to others considering Zigpoll:**

Zigpoll is the best way to collect feedback from your customers if business owners want to analyze business promotion depending on  consumers data can undoubtedly jump on it

**What problems is Zigpoll solving and how is that benefiting you?**

Being a teacher, I'm using this application as a part of my online classroom management. I'm realizing the benefits of preparing online multiple-choice questions and receiving answers feedback from my learners while taking exams inside the daily teaching-learning process attaching with my school management system as well.

  ### 28. Manager State Government Relations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Zigpoll?**

The branching logic was a key feature when I worked at Hobsons. This feature is unavailable in free programs like Google or Survey Monkey. I believe this helped differentiate the responses based on the individual.

**What do you dislike about Zigpoll?**

I found the email alerts and multiple notifications often in my SPAM folder despite approving the sender in my email settings. This required me to update my settings almost daily to prevent the email notifications from ending up in SPAM.

**What problems is Zigpoll solving and how is that benefiting you?**

When we created a sitewide poll for our existing partners, we were able to discover which page drives the most engagement from our participants' thanks to the Zigpoll dashboard.

  ### 29. Zigpoll is a great solution for our patients to offer feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2021

**What do you like best about Zigpoll?**

Zigpoll makes it easy for us to create an experience for our patients to give feedback about the doctor and about the practice and about their likes and dislikes

**What do you dislike about Zigpoll?**

The price is the only downfall there is a free version which we also tried but the paid version is what we want to use however there are other three options out there like Google poll which is also sufficient

**Recommendations to others considering Zigpoll:**

It's a nice tool and free version is also okay

**What problems is Zigpoll solving and how is that benefiting you?**

We are using this again to provide feedback to the dentist and see what the patients think about tools experience office etc.

  ### 30. Zigpoll is a nice feature for patient feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2021

**What do you like best about Zigpoll?**

We like the fact that you can make polls very easy and create questions for our patients about their service with the doctor in the office and scheduling

**What do you dislike about Zigpoll?**

The one thing that I have a dislike about is the complexity of the interface which I find a bit confusing however technology is not my specialty

**Recommendations to others considering Zigpoll:**

Give it a try I recommend it

**What problems is Zigpoll solving and how is that benefiting you?**

Creating patient feedback info

  ### 31. Content information. Ease of using the system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Zigpoll?**

Content information and ease of understanding the content

**What do you dislike about Zigpoll?**

None to dislike information provided. It is subjective

**What problems is Zigpoll solving and how is that benefiting you?**

Project information with content to be shared with project team members and leadership. Updates forwarded to the needed team members


## Zigpoll Discussions
  - [What is Zigpoll used for?](https://www.g2.com/discussions/what-is-zigpoll-used-for) - 1 comment, 1 upvote

- [View Zigpoll pricing details and edition comparison](https://www.g2.com/products/zigpoll/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A05%3A28+-0500&secure%5Bsession_id%5D=9c0fbe23-0f84-405b-afd5-75f84eb06448&secure%5Btoken%5D=ab7e4f91c143d69738e031f1b3237cf866229a6a0a99a6172f629fe70703325e&format=llm_user)

## Zigpoll Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

## Top Zigpoll Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,553 reviews)
  - [Okendo](https://www.g2.com/products/okendo/reviews) - 4.7/5.0 (422 reviews)
  - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (332 reviews)

