ZigiWave is an independent software vendor based in Sofia, Bulgaria, specializing in no-code integrations for over 30 popular enterprise software tools. Their flagship product, ZigiOps, is a highly flexible integration platform designed to automate complex processes and enhance cross-team collaboration without the need for coding. ZigiOps seamlessly connects various systems, including ITSM, ITOM, DevOps, and APM applications, facilitating real-time data synchronization and workflow automation. Key Features and Functionality: - No-Code Integrations: Enables users to set up integrations without writing any code, making it accessible to those with little to no technical knowledge. - Bi-Directional Synchronization: Supports two-way data flow between connected systems, ensuring consistency and up-to-date information across platforms. - Pre-Built Connectors: Offers a library of ready-to-use integration templates for over 30 applications, including Jira, ServiceNow, Salesforce, and more. - Advanced Data Mapping: Allows customization of data fields, including related and custom fields, attachments, and comments, to fit specific business needs. - Scalability: Designed to handle complex use cases for mid-size and large enterprises, adapting to any scenario or complexity level. - Security and Compliance: As an ISO 27001 certified company, ZigiWave ensures that all products, processes, and services meet best practices for information security and risk management. Primary Value and Problem Solved: ZigiOps addresses the challenge of integrating disparate enterprise systems by providing a no-code platform that simplifies and automates workflows. By enabling seamless data synchronization and enhancing cross-team collaboration, ZigiOps helps organizations improve operational efficiency, reduce manual tasks, and achieve faster issue resolution. This leads to better communication between teams, improved data visibility, and ultimately, enhanced business performance.