Brielle P.
BP
Brielle P.
Customer Support Associate
Mid-Market (51-1000 emp.)
"Best tool EVER."
5/5
What do you like best about Zight?

It's made my work day so much better, I'm able to offer more in-depth support with CloudApp! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing to note here. It's worked amazingly for me so far. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Brielle,

This review made our day!

Thank you so much for using CloudApp; we are glad you are finding our tool valuable for optimizing your day as a Customer Support Associate!

Have a great day!

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Quick screen capture and annotation tool for Mac"
5/5
What do you like best about Zight?

Quick screen capture and annotation tool for Mac. I was looking for something similar to the snipping tool in Windows, and Mac does not have a built-in one. Cloudapp works great. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I don't like the extra step of clicking on "Take screenshot" after selecting the icon on my Mac top bar. I wish I could click on the icon and just drag to select area. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Very helpful for my classes!"
5/5
What do you like best about Zight?

I really appreciate the screen recording feature, it's very helpful in relaying things to other people. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The view limitations without the pro-feature added. Only 10 views allowed?! Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Greetings!

Thank you so much for taking the time to write this review! We are glad you are finding our screen recording feature valuable when communicating with classmates - it's a great way to get your point across by bringing a human visual element to the communication.

Have a great day!

Chris S.
CS
Chris S.
Sr. Demand Generation Manager
Mid-Market (51-1000 emp.)
"I use CloudApp dozens of times a day -- Required for remote work (and even in office)!"
5/5
What do you like best about Zight?

CloudApp is super easy to use and feature-rich. At the click of a keyboard button, you can take a screenshot, then annotate it, copy it and drop it into Slack, a Google Doc, email, or wherever. I haven't used the screen record feature much yet, but the couple of times I did, I loved it as well. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The free-forever version used to have unlimited screenshots but now is limited to a small number (15 I think). So I bought the Pro version, but given how much I use the product, it's definitely worth it (and I'm paying out of pocket). Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"I use this for every Support ticket!"
4.5/5
What do you like best about Zight?

I've used Cloudapp for a year or so and really like it! I use screenshots, GIFs, and videos in almost every customer interaction I have. As a support rep, that's a lot. It's so easy to annotate screenshots to highlight a button or add text and the shareable link or downloaded versions are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Sometimes if you start a video, after a few seconds it'll crash with no notice and I have to do the video again. It'll also sometimes get frozen and I can't make anything new and have to uninstall and reinstall it. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use, great user experience"
5/5
What do you like best about Zight?

Everything is stored in cloud and helps save space on desktop. Easy to share files in a quick second and can be accessed by anyone with the link. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Wish there was cloudapp for Android. Currently available for laptop/computer and iOS. Also, no way to organize screenshots in the website. Review collected by and hosted on G2.com.

Ricky C.
RC
Ricky C.
QA Analyst
Small-Business (50 or fewer emp.)
"Convenient quick-access screenshot and video recording tool"
4/5
What do you like best about Zight?

Screenshot and recording function generate link to the cloud allowing for instant access and storage Review collected by and hosted on G2.com.

What do you dislike about Zight?

edit screenshot and video does not create a backup Review collected by and hosted on G2.com.

Brittany D.
BD
Brittany D.
Soloutions Engineer
Mid-Market (51-1000 emp.)
"Wonderful tool that everyone needs!"
5/5
What do you like best about Zight?

It's so easy! The buttons and functions are clearly labeled and user friendly. Even a tech dummy like me picked up on the usage very fast! I like that the Chrome extension is small and does not take up your whole screen. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing as of yet! I am a new user and still getting used to the application. Review collected by and hosted on G2.com.

Kari T.
KT
Kari T.
Technical Support Manager I
Enterprise (> 1000 emp.)
"Easy to use, always handy to access to your content. Annotations are awesome."
5/5
What do you like best about Zight?

Having the menu/nav bar icon with direct access to your content. Annotations are easy to make. Review collected by and hosted on G2.com.

What do you dislike about Zight?

When I download a capture, it always reminds me I don't need to - I know that, but I want a local copy. Review collected by and hosted on G2.com.

Nick F.
NF
Nick F.
Founder & CEO
Small-Business (50 or fewer emp.)
"Compared to Loom, this app is garbage"
1.5/5
What do you like best about Zight?

The features of CloudApp are great when they actually work. Screenshots, drag & drop for those screenshots, adding arrows and boxes, etc. Review collected by and hosted on G2.com.

What do you dislike about Zight?

This app is VERY buggy and unreliable. Each update makes it less and less stable. When you shoot a video with Loom it's up in 2 seconds, but with CloudApp it can take 3-5 minutes to process and start to upload. The desktop app crashes frequently on both Windows and Mac. We have multiple employees using it and all are reporting the same issues. We share videos with clients that sometimes don't actually open properly for them or for us. It's like this company is so focused on adding more and more features rather than trying to ensure what they already have works properly and is reliable. Could not be happier since dumping this and going to Loom. Review collected by and hosted on G2.com.