Geoffrey K.
GK
Geoffrey K.
Small-Business (50 or fewer emp.)
"Good product for sharing to internal and external stakeholders"
4.5/5
What do you like best about Zight?

Link feature to be able to see screenshots outside of picture form is great! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Sometimes the video capture feature can be a bit slow and clunky Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
Edit edit

Hello Geoffrey,

Thanks so much for your feedback! We're thrilled to hear you find value in Zight's link feature for sharing screenshots and we appreciate you taking the time to write this review to share with us and our community.

The Zight Team

PO
Peter O.
Small-Business (50 or fewer emp.)
"Ease of use"
4/5
What do you like best about Zight?

easily capture screenshot with mouse click and by using their annotate features, adding button features (for redirect to own preferred website). Saved screenshot will be able to save into collection or favourite it for ease of reverting back easily. Review collected by and hosted on G2.com.

What do you dislike about Zight?

at the moment there aren't select and scroll features (which means select certain area and scroll down to capture addtional area, other then that, everything needed is already there. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hello Peter,

We want to thank you for sharing your review with us and the wider community. It's fantastic to hear how you're leveraging Zight's user-friendly application to effortlessly capture screenshots and annotate them while conveniently organizing your content into collections. We understand the importance of saving time and streamlining the content collection process, and we're glad Zight is helping you achieve that.

We're also thrilled to inform you that Zight's Chrome extension offers the ability to capture scrolling screenshots as well! If you haven't already installed our Chrome extension, you can easily download it from this link: ttps://chrome.google.com/webstore/detail/zight-screen-recorder-scr/ojnikmlgjpfiogeijjkpeakbedjhjcch.

For more information on how to use this feature, feel free to visit our dedicated page at https://zight.com/chrome/.

Thank you once again for your amazing feedback! We genuinely appreciate your support and are always here to assist you with any further questions or suggestions you may have.

Best regards,

The Zight Team

Georgina M.
GM
Georgina M.
Small-Business (50 or fewer emp.)
"Quick and easy to use and share snippets with customers and colleagues"
5/5
What do you like best about Zight?

- The google chrome integration means that I can quickly screenshot or screen record in my tab

- It stores screenshots and screen-recordings meaning I can go back to them

- I am notified once my image/recording is opened/viewed

- Good onboarding flow so that you know how all the features work Review collected by and hosted on G2.com.

What do you dislike about Zight?

I haven't experienced any downsides to using CloudApp! It's been great :) Review collected by and hosted on G2.com.

Allene N.
AN
Allene N.
Head of Support
Small-Business (50 or fewer emp.)
"CloudApp is an amazing tool for technical support!"
5/5
What do you like best about Zight?

I use CloudApp daily in the course of my job as the Head of Support. Sharing screenshots, video demos, and GIFs is so easy and fast, and our clients love being able to click a single link to view a video without having to create an account. I use GIFs in emails all the time, and it's a great way to showcase a solution quickly. Plus, the favorites feature is great, we often get repeat questions, and I can quickly provide the same image or video without digging through my folders for the correct item or re-do the demo every time. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Honestly, I don't have anything negative to say. I have been using CloudApp for a couple of years and was wanting a better solution for video recording, but they came through with a fantastic release enabling audio and camera in recordings, so I am a happy camper. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
Edit edit

Hi Allene, we are so grateful for your kind words and thrilled to hear you are experiencing daily value in our product! Thanks for sharing your review with us and the community.

Jennuel V.
JV
Jennuel V.
SMB Account Manager
Mid-Market (51-1000 emp.)
"Quick, efficient and very relevant to my job as a former CSM and now AM"
5/5
What do you like best about Zight?

It allows me to quickly get a GIF, snapshot of instructional material for my clients, and even for my colleagues! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing at this point. Everything works fine with the tool. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hello Jennuel,

Thank you for sharing your feedback on Zight! We're thrilled to hear that our tool has been quick, efficient, and relevant to your role as a former CSM and now an AM.

Your appreciation for Zight's ability to capture GIFs and instructional material for clients and colleagues is encouraging. Zight's ability to simplify complex instructions by providing visual content aligns with one of our core goals. We understand the value of visual aids, and Zight's link-sharing feature makes it easier for you to convey information effectively and quickly.

Your feedback is invaluable, so thank you for choosing Zight and for sharing your positive experience!

The Zight Team

MS
Mamta S.
Cloud Consultant
Information Services
Mid-Market (51-1000 emp.)
"Excellent Platform For Cloud Storage And Share Screenshots"
4.5/5
What do you like best about Zight?

Because of its ease of use, we can share screenshots, instructional videos, and pictures fast and effectively. We can brilliantly organize the content thanks to the simple-to-use editing capabilities. Both uploading and downloading happen at lightning-fast speeds. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Due to the lack of an app for mobile devices, file transfers between devices might often be challenging. There is a small learning curve for all that CloudApp is capable of. Rarely, but on occasion, the app fails to record my microphone sound. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hi Mamta,

Thank you for submitting this review! We are thrilled you are finding our product easy to use and enjoying the speed and efficiency while you upload, store, and share files. If you haven't already, check out our share settings, where you can add additional security and even set an expiration.

We also wanted to let you know that we do offer CloudApp for iOS, so if you have an Apple phone, you can download our app here: https://apps.apple.com/us/app/cloudapp-screen-capture/id592725830

Thanks!

Carlos Alberto A.
CA
Carlos Alberto A.
Commercial and Program Manager
Small-Business (50 or fewer emp.)
"Great tool"
5/5
What do you like best about Zight?

I love that I don't have to send the file many time to diferent users. Zight uploads to the cloud my screen shot and I only have to share the url to my team mates Review collected by and hosted on G2.com.

What do you dislike about Zight?

you have to pay for the pro version :( but the screen videos are totally worth it Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hello Carlos,

Thank you for taking the time to share your review of Zight. We're thrilled to hear that you appreciate the convenience of our cloud-based solution for sharing screenshots. Uploading your screenshots to the cloud and then simply sharing the URL with your teammates certainly streamlines the process, eliminating the need to send the file multiple times. We're glad that this feature has been helpful in enhancing collaboration within your team.

We understand your sentiment regarding the paid version of Zight. While the pro version does require a subscription, we strive to provide excellent value for the features it offers, including unlimited recording length, 4k quality, video editing (new!), sharing & storage, analytics, security, and custom branding.

We appreciate your feedback and value your feedback. If you have any further suggestions or questions, please don't hesitate to reach out.

Best regards,

The Zight Team

Sudhakar R.
SR
Sudhakar R.
Mid-Market (51-1000 emp.)
"CloudApp best tool for screenshots n screen recording"
5/5
What do you like best about Zight?

Easy to use to take any screenshots n screen recording Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing in my mind. Everything is good in cloudapp. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hello Sudhakar,

Thank you for sharing your positive feedback about Zight. We're thrilled to hear that you find it easy to use for taking screenshots and screen recordings.

We're delighted that Zight has helped you in delivering short and productive replies to client issues. By using visual content to support your explanations, you can provide a more comprehensive and concise response, resulting in greater client satisfaction and appreciation. The ability to visually showcase the resolution of an issue helps build trust and transparency with your clients.

Thank you for choosing Zight as your preferred application for client communication and issue resolution. If you have any further feedback or suggestions, please feel free to reach out to us.

The Zight Team

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Sufficient screenshot tool"
4/5
What do you like best about Zight?

I like how easy it is to screenshot and copy the photo. I also like the ability to record a video Review collected by and hosted on G2.com.

What do you dislike about Zight?

It doesn't notify me when the screenshot is done or automatically copy the image Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hello!

Thank you for taking the time to share your thoughts on Zight, we appreciate your feedback on our screenshot and video recording capabilities.

It's great to hear that you find Zight easy to use for taking screenshots as well as for recording videos. These features are indeed designed to streamline your workflow and make visual communication effortless. We're also pleased to learn that Zight helps you connect with clients by providing specific examples and assists in your internal team communication by showcasing examples to your teammates.

We do also apologize for any inconvenience regarding not receiving notifications when a screenshot is taken or the automatic copying of images. We would love to help fix this issue and offer up a solution. Please go to your desktop app and go to Settings. Then you'll see in this screen capture you can select what actions will happen after an item is captured.

https://share.getcloudapp.com/2NuWY8AY. If this doesn't do the trick, we would love to help you troubleshoot, and you can reach out to our dedicated team directly at support@zight.com.

Best,

The Zight Team

Rachel K.
RK
Rachel K.
Enterprise (> 1000 emp.)
"Easy to Use Platform"
5/5
What do you like best about Zight?

I really like that I am quickly able to take a screenshot or make a video that I can then easily share with a client. Review collected by and hosted on G2.com.

What do you dislike about Zight?

When I watch videos that I have already made, I dislike that the video is not very high quality. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight
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Hi Rachel,

Thank you so much for your review of Zight!

We're thrilled to hear that you find Zight easy to use and appreciate its screenshot and video-sharing capabilities. Making communication with clients efficient is a key priority for us.

It's great to hear that Zight is helping you connect with customers and solve their questions promptly. We're committed to further improving your experience and ensuring Zight continues to benefit you and your clients.

Regarding the video quality concern, we understand the importance of delivering high-quality content and would like to share this support article for more information on video recording quality that may be of help: https://support.zight.com/hc/en-us/articles/5818031734423-Video-Recording-Quality-4k-1080p-720p.

Thanks again for your valuable feedback!

The Zight Team