Greetings!
Thank you for taking the time to share your feedback with us. We truly appreciate your detailed insights into your experience with Zight, and that you find the Chrome extension and recording options easy to use.
We do apologize for any inconvenience our recent updates may have caused and would like to offer some help/suggestions to troubleshoot your concerns.
We wanted to offer a solution for both Chrome and Mac, depending on what you are using.
Chrome
• The sound on Chrome unfortunately cannot be disabled at this time but we have notified our engineering and product team to add this.
• Regarding your ‘Save’ concern, it sounds like you were taken to Zight on the web but not logged in automatically. In this case you would see the logged out view which only has a “save” option. If you log in to web, then it will show logged in where content is automatically saved. Rest assured that this is going to be fixed in our upcoming 8.1.0 release.
Mac 8.0
• If you tried a full screen screenshot with multiple monitors, both screens are grayed out and as the user you would need to click and chose which screen to capture
• The loud click sound we believe you are referring to is the sound the app makes after you capture content. We apologize the sound is too loud and recommend going into your Zight Preferences, General, and under When Item is Ready, uncheck the Play Sound.
o There are other settings you can customize in that section ‘When Item is Ready’ that may be helpful such as determining what you want to happen after a capture (copy share link, copy content, etc.), show in browser, show in editor (this is a useful option if you frequently annotate/edit screenshots), and more.
Once again, we appreciate your valuable input, and we hope to regain your trust and satisfaction with our future updates. If there’s anything more we can do to help troubleshoot further, or if you have any further concerns or suggestions, please don't hesitate to reach out to us directly.
Thank you for your review and feedback.