---
title: Unifyr Reviews
meta_title: 'Unifyr Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 505 reviews by the users' company size, role or industry
  to find out how Unifyr works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 505
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: Partnerships Management
  url: https://www.g2.com/categories/partnerships-management
---

# Unifyr Reviews
**Vendor:** Unifyr  
**Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 505
## About Unifyr
Unifyr One is a Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) solution designed to give channel managers everything they need to build and scale a partner channel program. Unifyr (originally Zift Solutions, est. 2006) is dedicated to building products that serve the needs of all participants in the channel, including suppliers, partners, and agencies. Unifyr One integrates with all the platforms you already use. It&#39;s easy to onboard, train, and maintain channel partnerships. Build your portal, content library, deal registration workflows, market development fund initiatives, and more. Leverage the power of modern AI to assist you in accelerating your channel program. Learn more about why Unifyr One is the leader in PRM here.



## Unifyr Pros & Cons
**What users like:**

- Users appreciate the **intuitive interface and user-friendliness** of Unifyr, streamlining their experience effectively. (18 reviews)
- Users value the **wide variety of integration options** and the responsive customer service of Unifyr. (10 reviews)
- Users praise the **helpful and quick customer support** of Unifyr, ensuring satisfaction and timely issue resolution. (8 reviews)
- Users appreciate the **seamless integrations** offered by Unifyr, enhancing usability and support for diverse operational needs. (8 reviews)
- Users appreciate the **navigation ease** of Unifyr, making it easy to move through various sections effortlessly. (6 reviews)
- Users value the **comprehensive Partner Engagement Dashboard** of Unifyr One, enhancing partner collaboration and performance tracking. (6 reviews)
- Easy Access (5 reviews)
- Users find the **support helpful and quick** , enhancing their experience and satisfaction with Unifyr&#39;s solutions. (5 reviews)
- Integration Capabilities (5 reviews)
- Solution-Oriented (5 reviews)

**What users dislike:**

- Users note the **feature limitations** of Unifyr, finding it complex and limited in customization for specific needs. (8 reviews)
- Users find **limited customization options** frustrating, as advanced configurations require significant effort and may not be agile. (6 reviews)
- Users find the **difficult setup** of Unifyr frustrating, often requiring extensive workarounds and additional education. (5 reviews)
- Users find **slow implementation** challenging, especially for smaller businesses, impacting overall adoption and efficiency. (5 reviews)
- Users find the **complex setup** of Unifyr challenging, as it requires time and effort to navigate effectively. (4 reviews)
- Missing Features (4 reviews)
- Users find Zift One **not user-friendly** , struggling with a clunky interface and lack of self-service options. (4 reviews)
- Slow Performance (4 reviews)
- Steep Learning Curve (4 reviews)
- UX Improvement (4 reviews)

## Unifyr Reviews
  ### 1. ZiftOne review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brent Y. | Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Unifyr?**

The customer support I received from ZiftONE has been incredible.  They have handled all of issues in a timely manner.

**What do you dislike about Unifyr?**

The number of features Zidtone offers would be the only hinderance I feel with the product.

**What problems is Unifyr solving and how is that benefiting you?**

Manage the flow from marketing and lead generation to sales.

  ### 2. Awesome customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Im S. | Licensing Solutions Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Unifyr?**

Customer support has been consistenly good, have been very responsive to resolve and very on-point trouble-shooting suggestions.

**What do you dislike about Unifyr?**

Nothing significant really stands out, no compaints so far

**What problems is Unifyr solving and how is that benefiting you?**

Ability to streamline and make visible customer orders and requests

  ### 3. Easy To Use, Able to setup Quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirtika J. | AM Sales Coordination, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about Unifyr?**

Easy to use, Good Customer support Services, Ease of Implementation, it has good number of Features, ease of Integration.

**What do you dislike about Unifyr?**

Nothing as of now, but I axpect quick reply.

**What problems is Unifyr solving and how is that benefiting you?**

Easy to use Partner Demand Center. It has few click solution for my campaign.

  ### 4. Eazy & quick to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ricci P. | Snr Manager Global Parner Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Unifyr?**

Provides sync function betwen our CRM & Partner Portal

**What do you dislike about Unifyr?**

can be difficult to navigate if you are not familiar

**What problems is Unifyr solving and how is that benefiting you?**

Allws me the ability to troubleshoot Issues

  ### 5. For me, isn't a user friendly platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sandra N. | Marketing and Communication Channel Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Unifyr?**

I'm not sure. Good look and feel of the platform.... 
Easy to move from one section to another section. You can copy one upload page and only change the asset for the new upload.

**What do you dislike about Unifyr?**

Not easy to upload or delete docs. It is not easy to use filters to do this action. If you want to delete some docs, you must do them individually. If you need to upload some assets, you need to do it one by one

**What problems is Unifyr solving and how is that benefiting you?**

the platform for requesting help is not friendly. Every time talk with a different person and they don't have a present that is speaking with a non-English person

**Official Response from Tim Porterfield:**

> Hi Sandra,

My name is Tim, and I am the head of product here at Zift. Thank you for the feedback; I'm sorry to hear you find the platform not user-friendly. I wanted to let you know that I have added the feedback you gave about content management to our feedback platform so that my team and I can incorporate this feedback into our future decisions about the collateral library. 

You can provide any additional feedback you might have outside of this review directly by emailing product@ziftsolutions.com. Doing this will also generate a ticket for you that you can track and my team can use to communicate with you. 

  ### 6. Cool product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristina M. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Unifyr?**

It has a lot of cool features, which are needed for us. Support is also responding fast. There offer very detailed reporting and usage analytics which I find very useful.

**What do you dislike about Unifyr?**

Implementation communication was slower than I expected and some features we expected the software to have aren't there (e.g. workflows for sending out emails to our partners based on triggers or the learning management platform isn't really interactive so we decided to use different solutions in combination with Zift).

**What problems is Unifyr solving and how is that benefiting you?**

We needed password protected, user-friendly platform for our partners to learn how to sell our services better.

**Official Response from Tim Porterfield:**

> Kristina,

Thank you for your review and feedback on the platform. We are always looking for feedback from our users, as it helps guide us in the future. To that end, you can submit any additional feedback and ideas directly to our product team by emailing product@ziftsolutions.com. I will be adding your feedback from this review to the system and hope to hear more from you in the future.

  ### 7. ZiftoN is the perfect platform for marketing actions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Unifyr?**

It is a very intuitive and easy-to-use tool and offers many templates to carry out marketing campaigns, whether they are webinars, in-person events, seminars, etc.

**What do you dislike about Unifyr?**

For the moment, I haven't seen any disadvantage.

**What problems is Unifyr solving and how is that benefiting you?**

I haven't encountered any problems so far, I'm just starting to use the platform.

  ### 8. Web designer for LG PRO Partner Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Unifyr?**

In conclusion, my experience as the LG PRO Partner Program web designer was a stellar example of what can be achieved when innovation, expertise, and a user-centric approach come together. This creation is not just a tool but a transformative experience that empowers partners, drives business growth, and sets a benchmark for the industry. It is a shining achievement that deserves every bit of acclaim it receives.

**What do you dislike about Unifyr?**

Cobranding branded marketing collateral and web landing pages for the partners was not an option. I could not use interactive PDFs or HTML formats.

**What problems is Unifyr solving and how is that benefiting you?**

Working with David Lane was a breeze. LG had specific customized needs, and David was knowledgeable and completed all requests in a timely manner.

**Official Response from Tim Porterfield:**

> Hey Robin,

Wow... amazing... thank you!  Thank you for such kind words and the review.  I will make sure to pass on the nice words to David Lane as well. 

  ### 9. Deliver a fully customizable experience!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Unifyr?**

There are several things that stand out about the platform. I love being able to create a custom page very quickly and easily. You can drag and drop different modules, add graphics and embed videos. It's amazing to be able to spin up a page without having to go though IT. Branding can be applied which is great.

You can fully tailor the experience through Partner Groups which allows you to give a different view for partner types, role, region, etc. You name it and you can probably create a partner group. This can be applied to custom pages, collateral, pop-ups, communcations, etc.

There are some very useful features such as portal posts, guided onboarding, auto-translations, and pop-up messages.

Reporting is extremely robust and you can get data on anything you need like logins, usage, marketing results and so much more.

The collateral library is amazing! It is easy for the user to find what they are looking for with search and filter capabilities. You can add all of the tags you need.

Support is prompt and generally very helpful with technical help or even if I have a questions.

I've seen improvements to the platform in the time i've been using it. A few frusting things see to be imroved so it seems like it just going to continue getting better and better.

Overall, it's a fantastic platform and most importantly gives users a great experience.

**What do you dislike about Unifyr?**

The Marketing campaigns are great, but found that it's daunting for our partners to learn. It would be nice if it was just structured a bit more simple.

We love that partners can co-brand collateral but which this was a little more customizable. For example it would be great to be able to drag and move the logo box to adjust it.

Out of the box deal registration is very basic with Zift and it is difficult to implement if there are more complex customizations required. 

Challenges can come with a synch to another CRM such as synching objects (however, it's been better lately) and creating deep links, which may require additional development work.

While reporting is robust, I find that it is a little cumbersome to figure out how to filter in Zift Admin (internal reports). I think if it had a simpler interface with drag and drop widgets that would be really nice.

There are certain areas that are not intuitive and user friendly. Sometimes it can be painful to figure it out.

**What problems is Unifyr solving and how is that benefiting you?**

Zift helps us deliver the rights content and resources to partners to help us drive opportunities.

**Official Response from Tim Porterfield:**

> Thank you very much for such a thorough review of our platform! It is good to see all the areas where you are finding value in the platform, but it is equally as good to read your feedback on areas where we can improve. I have passed your response over to my team, and we will use this information to help guide us as we continue to iterate on the platform. 

As you continue to use the platform and have other areas of feedback or enhancements you would like to see you can email those thoughts directly to my team at product@ziftsolutions.com.  All submissions will be available for you to view in our support portal.  

Thank you again for taking the time to write this review about ZiftONE. 

Tim

  ### 10. Partner Platform Exchanged

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frank N. | European Channel Marketing Manager B2B, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Unifyr?**

When looking for a new solutions for our Partner Community platform and supporting services we have done research and found the Zift Solutions to best match our existing self built solutions platform. The integrated services for Deal, MDF and Content Syndication looked to be a real supporting functionality

**What do you dislike about Unifyr?**

As a Software as a Service the platform is 'guiding' you to use 'their' proven workflows for your 'own' workflows. Customisation is possible, yet is bound by rules. Many options can be done, yet are not 'out of the box' and need to be customised for you.

**What problems is Unifyr solving and how is that benefiting you?**

The Zift One Solution is providing us a "Single Solution" for our Partner Community, which integrates Partner Marketing, Partner Support and CRM / PRM integrations into our own workflows

**Official Response from Tim Porterfield:**

> Hello Frank,

Thank you for the update to your review. As you know, we appreciate your input and feedback. I wanted to let you know we have a brand new way you can continue to send us your feedback. You and your team can email me and the rest of the product team at product@ziftsolutions.com.  This will create a ticket you can track and a clean path we can communicate with you on your feedback or insights. 

As we continue to push for ZiftONE to be the best self-service platform available, feedback from you and your peers will go a long way toward guiding our steps.

  ### 11. Ease of use

**Rating:** 4.5/5.0 stars

**Reviewed by:** stefano p. | Sales manager/Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Unifyr?**

Utilizng Zift for our marketing is very easy and even more important easily picked up by my staff to use. integrates smoothly with our workflow and we use this all the time. highly recommend this for other business out there.

**What do you dislike about Unifyr?**

have yet to discover anything negative or dislike any part of your services

**What problems is Unifyr solving and how is that benefiting you?**

We needed a form of marketing that integrated with our systems and Zift was the right fit.

  ### 12. Great Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Unifyr?**

I use Zift every day for marketing purposes, and I like how much control it gives me over marketing actions. It's easy to use, and easy for me to implement different campaigns. My interactions with customer support have always been very easy.

**What do you dislike about Unifyr?**

Sometimes I encounter bugs, and need to find a workaround, which is frustrating.

**What problems is Unifyr solving and how is that benefiting you?**

I am able to easily keep track of my contactts and leads, and I'm able to see my relationship with my contacts from a marketing standpoint.

**Official Response from Tim Porterfield:**

> Thank you very much for taking the time to write a review about your use of the platform. My name is Tim, and I head up the product team here at Zift. We strive to create the best platform we can for our customers and their partners, such as yourself and would welcome the opportunity to understand more about the times of issues/bugs you have encountered recently that you have had to find workarounds for. You can submit anything you come across to our support team, and you can submit any ideas or insights you have during your use of the platform by emailing me and my team directly at product@ziftsolutions.com. This will generate a ticket in the same system as our support requests and will send the feedback directly to us. 

Thank you again for taking the time to submit this review

Tim Porterfield

  ### 13. Ziftone review for partner marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Santosh S. | Regional Marketing Lead- Asia Pacific, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Unifyr?**

The logical grouping of contents in content library and campaigns for partners. Easy to create a campaign for partners.
Various tags which help to identify the content and seperate them for a global audience.

**What do you dislike about Unifyr?**

email creation (edm) is not user friendly.

**What problems is Unifyr solving and how is that benefiting you?**

Zift enables us to empower the partners for co marketing. It helps to track the activity levels and KPIs of a campaign .

**Official Response from Tim Porterfield:**

> Hello Santosh,

My name is Tim, and I head up the product team here at Zift.  Thank you very much for the review and this feedback. I have asked a member of my team that is working on improving the email creation process to reach out to you and your team to show you what we have in the works. We are excited for you to see it and look forward to your feedback.

We value your feedback and have an email address (product@ziftsolutions.com) that will send any additional feedback like this directly to me and the product team.

  ### 14. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Noemi J. | Salesforce Administrator/Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Unifyr?**

Easy to use and the support team is responsive

**What do you dislike about Unifyr?**

It can be buggy sometimes, need to figure out a workaround

**What problems is Unifyr solving and how is that benefiting you?**

PRM

  ### 15. Amazing & Efficient Help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Unifyr?**

I love that Zift Solutions offers a chat window so that you don't have to search to find the help button and then lose the page where your issue is.

**What do you dislike about Unifyr?**

I truly did not have any dislikes, my issue was solved very efficiently and explained well.

**What problems is Unifyr solving and how is that benefiting you?**

Zift Solutions is a great tool to run Campaigns through as well as keep track of our employee social media accounts.

**Official Response from Beth Matthews Murphy:**

> Thank you for the great review!  We are glad that the platform is useful for running email campaigns and tracking social media, and that in-platform chat makes it easy for you to get help when you need it!

  ### 16. Zift - A better mailing solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sivakumar D. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about Unifyr?**

Email delivery rates are better. Onboarding and learning is easy. And we can expect a quick response from the support team

**What do you dislike about Unifyr?**

Everything is fine. Analysis tool is also good. Adding AB testing can be greatly beneficial

**What problems is Unifyr solving and how is that benefiting you?**

We are using Zift mainly for email marketing. It helps us greatly

**Official Response from Beth Matthews Murphy:**

> Thank you for your review!  We are glad the tool is easy to learn and improves campaign effectiveness - and that our support team responsed quickly to your request.

  ### 17. I was able to setup quality artifacts quickly and easily.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2024

**What do you like best about Unifyr?**

Quality artifacts with intuitive customization options.  I was up and running with a custom microsite in a few hours, and very happy with the result.

**What do you dislike about Unifyr?**

There was some what I think was browser add-blocker interference on a couple of microsite links. I had to play with the link targets to make them work how I wanted them to.

**What problems is Unifyr solving and how is that benefiting you?**

Vendor-partner microsite that plugs direcdtly into my website.  Vendor-partner marketing PDFs.  All fully customized with my logo and business information.

  ### 18. Excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rory M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Unifyr?**

I use the solution through one of our partners and enjoy the flexibility and control the Zift platform affords us. Enables us to brand our partner collateral, saving huge effort in developing our own

**What do you dislike about Unifyr?**

Nothing really. Does everything we need.

**What problems is Unifyr solving and how is that benefiting you?**

We are able to utilise product assets and apply our own branding, to promote products and services to our customer base

**Official Response from Tim Porterfield:**

> Rory,

Thank you very much for such a glowing review. Please let me know if there is anything we can do to help improve your experience. You can email us your feedback as you use the platform at product@ziftsolutions.com

  ### 19. Fast and reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Unifyr?**

When facing any issue, I can raise a ticket with ease and always someone from Zift Solutions reaches out within a few hours to resolve the issue

**What do you dislike about Unifyr?**

Technical issues take some time to resolve, which I understand because nothing is fast in business. However, this can sometimes impact my work

**What problems is Unifyr solving and how is that benefiting you?**

Problems with the platform, for example when something is not working or I cannot find it. Also just general questions

**Official Response from Beth Matthews Murphy:**

> Thank you for your feedback!  We appreciate your patience when a technical issue impacts your work - we are always striving to resolve issues as quickly as possible.

  ### 20. Some good functionality, limited in key ways

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jack S. | Head of Operations and Delivery, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Unifyr?**

Zift is a useful solution for the management of partners and partner networks. With plenty of tools for communication and onboarding, zift can add real value to partner programs

**What do you dislike about Unifyr?**

The integration with our CRM proved to be very challenging and required a significant amount of workaround. The management UI wasn't as polished as the front end and so required a little more education to learn.

**What problems is Unifyr solving and how is that benefiting you?**

Onboarding, managing and training partners.

**Official Response from Tim Porterfield:**

> Hello Jack,

My name is Tim, and I head up the product team here at Zift. First, I wanted to thank you for taking the time to post this review. I am sorry to hear that integrating your CRM was so challenging, and I would like to understand better the challenges you faced while integrating your CRM. This kind of feedback is important to have as we look to expand and improve the platform going forward.

I also wanted to let you know that you can provide feedback directly to my team as well by sending an email to product@ziftsolutions.com.  This will create a ticket for you and alert my team to your feedback. We then send that feedback to our product management platform to help aid us in future decisions we make on the platform. 

  ### 21. Zift Solutions made easier whole processes of brand marketing and corporate communication control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Behic Alp A. | Marketing & Design Consultant, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about Unifyr?**

Managing Campaigns with ready-made materials made easier to use marketing plan, lots of features related your branding communication, easy integration your own branding design solutions, daily use routine and excellent customer support!

**What do you dislike about Unifyr?**

In first level of user experience, setting up the especially campaign process could be hard to understand.

**Recommendations to others considering Unifyr:**

Complete marketing business management platform

**What problems is Unifyr solving and how is that benefiting you?**

When I need assistance about where I jammed in the progress, problem solving approach working good. Also one in total branding communication solution is best on the market!

**Official Response from Tim Porterfield:**

> Hello Behic, 

Thank you for the review and the feedback on the first level of user experience. I have moved your input into our product management tool around the experience of setting up a campaign. I would appreciate it if you could provide feedback on any additional areas you have had difficulty understanding. You can email my team and me at product@ziftsolutions.com. This will generate a ticket you can track, and we can use it to communicate with you in case we need more information and to keep you informed if we are working on that area of the platform.

  ### 22. Good all-in-one PRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Unifyr?**

A lot of capability, can handle multi-crm integrations to allow for seamless lead distro, has a decent workflow builder, loads of training material

**What do you dislike about Unifyr?**

Account management has been so-so, and a few annoying things like currency for MDF being in dollars not GBP.

**What problems is Unifyr solving and how is that benefiting you?**

Providing on message marketing materials to our partner base to enable them to promote themselves and our products to their own end users.

**Official Response from Lissa Johnson:**

> Thank you for your feedback.  If you are open to it, would be happy to discuss your experience with Customer Success at Zift and how we can impact your account management.  Please feel free to contact me directly lissajohnson@ziftsolutions.com.  

  ### 23. It gets the job done, but I think there are better platforms out there.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Unifyr?**

Again, it gets the job done and its pretty basic. I can create emails, social content, maintain a contacts list, schedule things for launch, and track analytics. Nothing grounbreaking to speak of from my perspective, but the functionality I need is there.

**What do you dislike about Unifyr?**

I'd liek to see some new features, particularly for the email and web plug in builders. And there seem to be a ton of glitches lately, and while some of those I think are outside of the platform's control, it's been frustrating from a user experience perspective.

**What problems is Unifyr solving and how is that benefiting you?**

One place for email, social, and web plug-ins. Ability to search for partner campaigns with collaterlas and workflows pre-loaded.

**Official Response from Tim Porterfield:**

> I am with the Zift product team, and I wanted to take a minute to thank you for submitting this review.   I am sorry to hear that you have had some glitches within the platform, and I hope they have since been resolved for you.  

We are working on some new additions to the platform that will hopefully check the box for you around a single place to find any of your marketing activities.  One major improvement we are currently working on for your use is improving the search engine used within the platform.  This ties in with our global search and should give you a single place to find anything you need.  

Let me know if there is anything else I can do or information I can provide you on where we are going with the platform in the future.

  ### 24. Very easy platform to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick L. | Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Unifyr?**

The platform is very easy to use and to setup. After a day or so you really get the hang of it!

**What do you dislike about Unifyr?**

There are some elements of the UX experience for building, designing or editing that can be improved. Some things are burried and you must investigste how and hwere to find.

**What problems is Unifyr solving and how is that benefiting you?**

A one stop shop for our partners and MDF funds.

**Official Response from Tim Porterfield:**

> Nick,

We appreciate the feedback and are always open to hearing how we can continue to improve the platform and remove the need to 'explore' to find what you are looking for.

As you use the platform and encounter specific areas like the ones you mentioned, please feel free to email us your feedback at product@ziftsolutions.com. When you send us feedback through that email address, it will generate a ticket with our product team that you can track and communicate with. We will then take that feedback and feed it into our product management tool. This kind of data is key to the decisions we make on where and what to improve in the platform. 

  ### 25. Review for Zift Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2023

**What do you like best about Unifyr?**

Quick responses and customer service was very good.

I had a specific issue with using the Market Builder platform and they dealth with them very efficiently and professionally.

**What do you dislike about Unifyr?**

Nothing. I thought they dealt with the issue in good time and follow up was good.

**What problems is Unifyr solving and how is that benefiting you?**

Helping with techinical issues via N-able. It enables me to dind ways of utilizing programs to connect social media and digital platforms.
In this instance it was specific to finding out how to link a specific platform to a social media page that did not feed in the RSS feed.

**Official Response from Beth Matthews Murphy:**

> Thank you for your review!  I am glad our support team was able to help get you back on track.

  ### 26. Building an email and Landing Page

**Rating:** 4.0/5.0 stars

**Reviewed by:** Basak Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Unifyr?**

The team working on projects are quite fast and responsive

**What do you dislike about Unifyr?**

The tool can be more user friendly. Some integrations has limitations

**What problems is Unifyr solving and how is that benefiting you?**

we are utilizing zift tool for our partner demand center tool enabling partners to create marketing campaigns through PDC tool.

**Official Response from Tim Porterfield:**

> Hello Basak,

Thank you for the feedback. I would like to learn more about which areas of the platform you would like to see improvements in the user experience and which integrations have limitations. We have an email address set up that will let you email my team and me with any and all feedback or requests you have on the platform (product@ziftsolutions.com). 



  ### 27. The Zift solutions platform is very easy to use.  I would suggest anyone to use this platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Unifyr?**

The support Zift Solutions provides is top notch.

**What do you dislike about Unifyr?**

There are a couple glitchy type things about adding fields but support is working on them.

**What problems is Unifyr solving and how is that benefiting you?**

I am able to reach my current cleints and prospective clients.

**Official Response from Beth Matthews Murphy:**

> Thank you for your positive review!  We are glad to hear that you are finding the platform is easy to use and that your experience with our support team has been good!

  ### 28. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindy H. | Global Head Partner Program, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Unifyr?**

Personally, I like the dashboards and partner locator the most.  Many PRM's host content and the like but having a Partner Locator that can be customized as well as Looker based BI tool for Data and Analytics on Partner Activity/Engagement is key to engaging Partners for Success.

**What do you dislike about Unifyr?**

Helpdesk often send you to links to self serve.  It's a great model, but I wish that the Customer Success team knew more about the answers to save time.  It would be great to call my CSM and just get 10 answers to 10 questions rather than track 10 Service Tickets.  Tracking service tickets can be more time consuming than just speaking with someone.

**What problems is Unifyr solving and how is that benefiting you?**

Zift is helping us build a solid partner community.  It is a large amount of effort to recruit and engage Partners.  Zift is helping us scale reaching as many partners as possible all the while strengthening that relationship with said partnes.

  ### 29. Effortlessly Create and Streamline Marketing Campaigns with Zift Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savka B. | Marketing Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Unifyr?**

I have been using Zift Solutions for three years now, and I must say that I am extremely pleased with the platform. Being able to create content on my own has been a great asset in creating captivating campaigns. The features for email, campaign, and social media planning are simple to use and have helped me simplify my marketing efforts. I especially appreciate the option to add microsites to my company's website. The reporting process is also very comprehensive, and I value the ability to view all my leads as campaign results. In general, Zift Solutions has been an outstanding tool for me to achieve my marketing objectives, and I'm particularly happy with the customer support team.

**What do you dislike about Unifyr?**

I have no complaints about Zift Solutions. I cannot think of anything that is missing from the solution. The platform is frequently updated to keep up with the ever-changing digital landscape and meets the latest requirements.

**What problems is Unifyr solving and how is that benefiting you?**

Zift Solutions helps solve the problem of inefficient and time-consuming marketing campaigns by providing a platform for creating, planning, and executing campaigns in a streamlined manner. This has benefited me by saving me time and effort that I can now allocate to other tasks. Another problem that Zift Solutions helps solve is the lack of visibility into campaign performance. With Zift's reporting process, I can easily track and analyze the success of my campaigns, which has helped me identify areas for improvement and optimize my marketing efforts. Zift Solutions also helps solve the problem of disorganized lead management by providing a centralized location for viewing all my leads as campaign results. This has benefited me by allowing me to easily track and manage my leads in one place.

Overall, Zift Solutions has helped me improve my marketing efficiency, gain better insights into my campaign performance, and streamline my lead management process.

  ### 30. platform is very useful, but lack some options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Unifyr?**

ZiftOne is efficient with different contents and platforms to let the partners any needed information , documentation or contacts

**What do you dislike about Unifyr?**

when submitting leads / requests to our providers, we need notifications when they made changes on them.
It's difficult to track the status of them if you're submitting several a weeks, and need to check them one by one

**What problems is Unifyr solving and how is that benefiting you?**

we can track all the requests we submitted since the beginning, and see the results of each with a weekly report

**Official Response from Tim Porterfield:**

> Hello, and thank you for the review and feedback. We agree that the platform needs to provide more notification options so you know the status of your submissions. 

We have plans to improve this, and I have added this feedback to the list. If you have any additional feedback on this or any other part of the platform, email us at product@ziftsolutions.com. 

  ### 31. Software with a lot of functionalities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Unifyr?**

With this software you get a lot of functionalities

**What do you dislike about Unifyr?**

Some of the basic functionalities are hard to use and not friendly for the end user, maybe it's too complex.

**What problems is Unifyr solving and how is that benefiting you?**

to communicate all the catalogues, brochures and media content to our dealers

**Official Response from Tim Porterfield:**

> Thank you for taking the time to write this review and share your feedback on ZiftONE. We strive to make every part of the platform as easy to use as possible but are always looking to improve the user experience. It would be great to gain more understanding of the areas your end users are having difficulty with so that we can incorporate the feedback into our product backlog in more detail. 

You can send any and all feedback on the features of ZiftONE directly to our product team by emailing product@ziftsolutions.com. 

Thank you,
Tim

  ### 32. Great tool that offers wide portfolio of tools to help with partner management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Unifyr?**

The tools are easy to use for the most part. 
The company is constantly improving its product, and the account management is stellar. Shout out to Jillian, Jonathan and Brandon!

**What do you dislike about Unifyr?**

There are simple asks, like being able to sort Collateral Programs by moving blocks up and down versus having to hit an arrow button over and over for collateral placement within the program, that for whatever reason, isn't prioritized. It's low-hanging fruit that would bump my score from 9 to 10.

**What problems is Unifyr solving and how is that benefiting you?**

Provide complex digital marketing solutions for To Partner and Thru Partner delivery. 
Provide content management for various partner types at all levels -- platform, page, content block-- to offer the right content to the partners.

**Official Response from Tim Porterfield:**

> Thank you for the review and the kind words about our team members. My name is Tim, and I am head of the product team here at Zift. I have captured this feedback to ensure it is included in our plans as we continually work to add new features and improve existing functionality across the platform.  

You can email us any feedback or insights you have on the platform directly at product@ziftsolutions.com.  This will create a ticket in the system we use for support and give you greater visibility and access to my team. 

Thank You

Tim Porterfield

  ### 33. Helpful support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2024

**What do you like best about Unifyr?**

I've been using Ziftone for marketing for some time and I'm very satisfied... in case of some small problems, the support is very quick in solving them.

**What do you dislike about Unifyr?**

I don't necessarily have anything negative to say.

**What problems is Unifyr solving and how is that benefiting you?**

Easy to send mass emails.

**Official Response from Tim Porterfield:**

> Thank you for the 5-star review!  Can we do a celebration dance together!? 

As you continue to use ZiftONE please feel free to share any and all feedback/ideas with me and my team by emailing product@ziftsolutions.com.  This will generate a Product Insights ticket. We use this sort of feedback to help guide us on how we can continuously improve the platform.  

Thank you, and we look forward to hearing back from you. 

  ### 34. easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** madalitso  c. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Unifyr?**

emails to check and solve your problem in time

**What do you dislike about Unifyr?**

instead of telling what to do or solve your problem they  give u other email to explain to them the same problem

**What problems is Unifyr solving and how is that benefiting you?**

yes

**Official Response from Beth Matthews Murphy:**

> Thank you for your review!  We are glad the product is working well for you.  We do apologize that sometimes we have to redirect you back to your supplier.  Our support team is available to assist you with any technical issues that arise with the platform.  However, your supplier is your best point of contact for questions about your partner relationship or access to the platform.  

If you are not sure who to contact, do not hesitate to reach out to support and we will get you pointed in the right direction.

  ### 35. Easy to use and navigate website

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Unifyr?**

User friendly interface, scalable, good structure.

**What do you dislike about Unifyr?**

Customer support was a bit too slow. They took a couple of days to answer a question.

**What problems is Unifyr solving and how is that benefiting you?**

Content sharing for campaign creation.

**Official Response from Beth Matthews Murphy:**

> Hello!  I apologize that our support team did not respond to your issue as quickly as you needed.  I would like to investigate further to determine what happened.  Please reply to the case and ask for a manager to review -  I would like to find out how we can do better next time!

  ### 36. My experience with Zift Solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about Unifyr?**

I use the Zift platform on a weekly basis and it is really very easy to use. From creating customized templates to uploading contacts, implementation is easy. The tools available to create content are simple but effective. When I have needed to contact the support team, they have been quick and very agile.

**What do you dislike about Unifyr?**

I would like the reporting tools to be improved, allowing more filters. I would also like to have a tool to validate the mail server and thus improve the ratio of emails that reach the spam mailbox. Integration with more CRM tools would also be appreciated.

**What problems is Unifyr solving and how is that benefiting you?**

Manages all mass mailings for our different campaigns and manages the publication of messages on social media.

  ### 37. Zift for the Win!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Unifyr?**

Supportive onboarding and smooth integration with Salesforce.

**What do you dislike about Unifyr?**

Not necessarily knowing who to go to for technical assistance if something breaks.

**What problems is Unifyr solving and how is that benefiting you?**

Solid organization of our partners.

**Official Response from Beth Matthews Murphy:**

> Thank you for the review!  We are happy that the onboarding and integration configuration process went smoothly.  Regarding reaching out for technical support - once your implementation has been completed you can reach out to support for any help you may need.  The support team is trained both for technical assistance and for how to get all requests to the right place if another team needs to assist you.  Please don't hesitate to reach out to support as your first point of contact if you are not sure where to go for help.

Also, the Support Hub chat widget in ZiftONE Admin provides a single point of contact to reach out to Zift for help across many different teams.  Give Zoe (our chat digital assistant) a try and reach out if you have any questions.  

  ### 38. Nice free tool for our MSP's Marketing efforts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Unifyr?**

Easy for our sales people to use. Content is great.

**What do you dislike about Unifyr?**

It could be more user friendly.Although we are getting along ok.

**What problems is Unifyr solving and how is that benefiting you?**

Emaling at ease premade content.

**Official Response from Tim Porterfield:**

> Thank you for the review and feedback. My team and I value hearing directly from our customers and their partners/users.  We are always looking to improve the platform, and feedback is key in deciding what areas of the platform we should focus on moving forward.

If you have any additional feedback, you can email us directly at product@ziftsolutions.com, and it will go directly to our product team. 

  ### 39. Connect to Distributor CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Larissa H. | Commercial Program Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Unifyr?**

I like that is a good tool to have a interface with our partners.

**What do you dislike about Unifyr?**

In my vision, the tool would be better if it could connect with different kind of CRM's. The Distributors always have to download the contents and upload on their CRM's what's make us complete blind about the results.
And we would like to upload different kinds of contents as well, as vídeos for example.

**What problems is Unifyr solving and how is that benefiting you?**

For now it is not solving any problem, it could resolve if was connect with CRMs

  ### 40. Constantly requires attention

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Unifyr?**

I like its ability to link to social media accounts and schedule posts. Prompt customer support

**What do you dislike about Unifyr?**

When you have multiple vendors use Zift, sift is unable to ascertain on first go which vendor site you are having issuses with. `the constant reauthentication is annoying.

**What problems is Unifyr solving and how is that benefiting you?**

Its able to post to corporate social media accounts directly from vendor/partner accounts.

**Official Response from Beth Matthews Murphy:**

> Hello.  I am sorry to hear that you are struggling with reauthentication.  Has your issue since been resolved?  If not, please reply to our support team or submit a new case and we would be happy to take a closer look.  Reauthentication cadence is initiated by the social media platform, but we can help you find the account that is triggering the requests and provide some guidance.  

  ### 41. It's a robust marketing tool with good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Unifyr?**

Once an email campaign is launched, it's very good at delivering thousands upon thousands of emails quickly. It also can schedule posts to LinkedIn and Twitter. The support team has been really good, too.

**What do you dislike about Unifyr?**

I think there could be some UI improvements and quality of life updates

**What problems is Unifyr solving and how is that benefiting you?**

It helps us reach out to thousands of potential customers with pre-built marketing

  ### 42. Good option

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Unifyr?**

The overall features are good when compared to the competition

**What do you dislike about Unifyr?**

The useability could be a bit better in todays marketplace

**What problems is Unifyr solving and how is that benefiting you?**

To help manage the partner ecosystem

**Official Response from Tim Porterfield:**

> Thank you for taking the time to submit this review. My name is Tim, and I am on the product team here at Zift. I would like to better understand what you would like to see improved regarding the platform's usability. We are always looking to improve the platform's experience and would like the opportunity to incorporate your feedback into future work.  

You can provide me and my team feedback via email (product@ziftsolutions.com) or the support portal. 

  ### 43. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Unifyr?**

The customer service is amazing! Whenever I run into any issues or have questions I get the help I need. Their online education resources are also very useful.

**What do you dislike about Unifyr?**

The platform is a bit clunky. It signs me out too often. It's a bit tricky to find where you need to go. There's a lot of options and features and it's hard to learn how to utilize all of them. I am a new user though, so we'll see how that changes over time.

**What problems is Unifyr solving and how is that benefiting you?**

Tracking partner registered deals and accounts

**Official Response from Tim Porterfield:**

> Hello,
My name is Tim, and I head up the product team here at Zift. Thank you for the feedback. I would like to better understand your experience with the platform. If possible, can you email me your feedback at product@ziftsolutions.com?  My team uses that address to generate tickets for us to review and log the input into our product management platform. This gives us valuable information on our user's experience with the platform and helps guide us as we look to continually improve our features and the user experience. 



  ### 44. Canon support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Medard S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Unifyr?**

Easy to use menu, fast answer. Customer Support was fast.

**What do you dislike about Unifyr?**

The menu sometimes is confusing and is hard to find the correct icon.

**What problems is Unifyr solving and how is that benefiting you?**

Canon printer issue.

**Official Response from Tim Porterfield:**

> Thank you for the feedback. I would like to better understand the parts of the menu you find confusing. Can you email the details to me at product@ziftsolutions.com? My team and I will be able to log these details on our side so we can work to improve the platform.

  ### 45. Effective and Supportive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon X. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Unifyr?**

When I had an issue (which turned out to be caused by the host, not Zift) their customer service was very responsive and looked into my issue immediately. They helped me through the whole process of finding the cause of the issue.

**What do you dislike about Unifyr?**

I have yet to discover anything to actively dislike about Zift. The only issue I've had so far has been links not working properly, but Zift's customer support helped me discover that the cause of the issues was the content uploaded, not Zift's links shortening.

**What problems is Unifyr solving and how is that benefiting you?**

When I want to create a marketing campaign for social media, many of our partner companies set up a social media drip through Zift. This makes it easy to click it and forget it while Zift does all the work.

  ### 46. PRM review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Liz K. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Unifyr?**

Integrations and Targeting capabilities are advanced and I appreciate that they are coming up with better ways to track engagement through Google Analytics on the custom pages. I do also like the capability around customizing pages.

**What do you dislike about Unifyr?**

There are a lot of opportunities to improve on which kind of stems from the customer support process. It hasn't been very efficient and easy for us to get problems solved. It takes longer than it should. Also there are a lot of technology limitations with giving access to internal folks of their specific partner's views. There isn't a lot of ways to truly engage with partners through notifications on specific PRM activity.

**What problems is Unifyr solving and how is that benefiting you?**

It's creating window into multiple other platforms that our partners use to do business with us. We create a centralized resource center for getting the assets they need and the tools they need to leverage to go through the sales journey.

  ### 47. ZiftOne has been pivotal in our channel programs growth

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalia G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Unifyr?**

The people that work at ZiftOne are highly experienced in channels. It was clear that integrating any PRM into our CRM wasn't going to be an easy task, but ZiftOne has gone above and beyond to support our business and adapt to the frequent changes in it. They have a lot of useful documentation to be self-sufficient and frequently release new features. Lastly, they always support our email requests and have also been highly responsive and efficient in attending to our requests to customize certain things.

**What do you dislike about Unifyr?**

There are minimal things, but they have some restrictions in their fields, like dependent fields, that make integrating with some of our CRM fields challenging. Also, I wish they integrated with SFDC CPQ. I was also hoping their default translation tool would be better, as our team in Asia agrees some of the wording is not optimal. Lastly, I wish they had better tools to support the two-tier business.

**What problems is Unifyr solving and how is that benefiting you?**

Zift allows us to scale our business by providing one source where our partners can access all the information related to Unity. They have simplified the way our partners accept our terms of service; now our partners have one single place where they can access all our assets that allows them to sell; we can customize the access to that information depending on the partner tier and region;we can create highly engaging enablement content in Articulate 360 and upload it to Zift with ease; They have powerful marketing tools, and we have a place where all of our partners can register their deals with Unity and those deals automatically sync with our CRM.

  ### 48. Amazing Demand Gen Partner Platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Devon G. | Channel Campaign Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Unifyr?**

Zift Solutions provides a simple way to create and publish campaigns to our partner base. With Zift, we can build campaigns with packaged emails, social posts, microsites, and customizable collateral. We can also support agency offerings to help our partners nurture leads and drive pipe with outside vendors. Partners can also track lead details directly in the platform, making Zift an all-encompassing marketing and sales tool. 

Zift provides a simple and easy-to-use marketing experience for our partners. Not to mention, it's easy for us to build fresh content in ZiftONE for our partners to activate.

I haven't seen another partner marketing platform that can accomplish what Zift does from a demand gen standpoint. ZiftONE does a lot and continues to deliver new features to better equip our partners to market with us.

**What do you dislike about Unifyr?**

We have encountered several support issues with the Zift platform. In recent months though, we have seen these platform snags decrease. The support process can be improved to streamline platform issues to the correct Zift team so we can solve problems faster. Managing support tickets can take a subsequent amount of time from our company resources. 

The Zift team is very positive, and we enjoy working toward resolutions when issues arise.

**What problems is Unifyr solving and how is that benefiting you?**

Zift Solutions allows us to onboard and train partners, deliver turnkey marketing campaigns, provide Agency Marketplace services, customize our tool to our brand and unique company needs, and provide lead metrics to our partner base.

**Official Response from Demar Amacker:**

> Thanks Devon! We love having you as a customer!

  ### 49. Quick replies and updates, steady ticket progression!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catharina K. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about Unifyr?**

Replies and updates are reasonably quick and there's a sense of progression with the case/request.

**What do you dislike about Unifyr?**

I've provided screenshots/attachments in my replies but sometimes the ticket handler still asks me for it, making me wonder if they thoroughly read/saw my reply.

**What problems is Unifyr solving and how is that benefiting you?**

My case was an issue with the Qlik partner locator where my company profile didn't appear in the countries we market in. Recently they looked into why the CONTACT US button was not working on my web plugin, but this couldn't be resolved by ZIFT and they advised to reach out to Qlik Support directly.

  ### 50. Powerful Tool with Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff S. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Unifyr?**

Zift is a very powerful tool that can help you manage your partners with ease.  In going through the implementation process with the Zift resources, they were very knowledgable and professional and had great solutions to each business requirement that we bought up.

Overall with Zift I liked the flexibility of the system and how you could customize almost all aspects of the UI (inc. different views for a user based on their role)  and also of all the emails.

Zift also had a great way for managing marketing collateral.

**What do you dislike about Unifyr?**

With the power of Zift, one of the dislikes is that there is often many ways to do the same thing.  So it can be challenging to always know what is the best way.

We also found that it could be challenging to integrate multiple Salesforce orgs within one Zift system.  But they did find a way for us to be able to still integrate the other Salesforce orgs.

**What problems is Unifyr solving and how is that benefiting you?**

Zift is resolving the issue we had of having a customizable Partner Portal for different types of Partners.   Rather than having all content available to all, we can choose which partners get what content.

**Official Response from Demar Amacker:**

> Thanks Jeff! We love having you as a customer!


## Unifyr Discussions
  - [What partner portal software allows me to customize the experience without developers?](https://www.g2.com/discussions/what-partner-portal-software-allows-me-to-customize-the-experience-without-developers) - 2 comments, 2 upvotes
  - [What PRM supports multiple partner types like VARs, MSPs, referral partners, and affiliates?](https://www.g2.com/discussions/what-prm-supports-multiple-partner-types-like-vars-msps-referral-partners-and-affiliates) - 1 comment, 1 upvote
  - [Can I start with a basic PRM and expand to enterprise capabilities without migrating platforms?](https://www.g2.com/discussions/can-i-start-with-a-basic-prm-and-expand-to-enterprise-capabilities-without-migrating-platforms) - 1 comment, 1 upvote
  - [What PRM is right for mid-market companies scaling their channel program?](https://www.g2.com/discussions/what-prm-is-right-for-mid-market-companies-scaling-their-channel-program) - 1 comment, 1 upvote
  - [What PRM platforms use AI to improve partner management?](https://www.g2.com/discussions/what-prm-platforms-use-ai-to-improve-partner-management) - 1 comment, 1 upvote

- [View Unifyr pricing details and edition comparison](https://www.g2.com/products/unifyr-unifyr/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+05%3A54%3A23+-0500&secure%5Bsession_id%5D=74250b4b-2005-4976-806a-cc23dd482445&secure%5Btoken%5D=7711e091aa3adbb8c5e44e7da88396c2acbf15fd6b70de4fc49c3775303a7ba5&format=llm_user)
## Unifyr Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)

## Unifyr Features
**Control**
- Role-Based Permissions
- Opportunity Management
- Recognized Escalation

**Platform Basics**
- Lead Management
- Content Management
- Group and User Management

**Incentives Management**
- Analytics/Reporting
- Customization
- Gamification
- Design & Creation

**Campaign Execution**
- Email Marketing
- Search Marketing
- Web Syndication Management
- Social Media Management
- Events
- Microsite Management

**Incentive Types**
- Rewards
- SPIFs
- Discounts
- MDF Management
- Rebate Management
- Other Incentive Programs

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Reporting**
- Campaign Performance
- Partner Performance
- Fund Tracking

**Platform - Partner Relationship Management (PRM)**
- Individual Portals
- Content Repository
- Revenue Tracking
- Cross-System Integration
- Workflow Automation & Notifications
- Onboarding, Training & Certifications
- Payouts & Global Compliance
- Incentive Management
- Recognized Escalation
- Dashboards & Reporting
- Marketing Tools
- Deal Management

**Agentic AI - Partner Relationship Management (PRM)**
- Adaptive Learning
- Autonomous Task Execution
- Proactive Assistance
- Natural Language Interaction

**Additional Features**
- Partner Engagement

## Top Unifyr Alternatives
  - [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) - 4.9/5.0 (700 reviews)
  - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - 4.5/5.0 (555 reviews)
  - [Channelscaler](https://www.g2.com/products/channelscaler/reviews) - 4.4/5.0 (459 reviews)

