Ziflow Reviews & Product Details

Ziflow was simple and easy to use for not only my team but every person that touched our artwork throughout the process. We loved how you could include people to review without the hassle of each person having to create a login and password. Also, with it being a digital solution, the measure tool was the icing on the cake. The fact that Ziflow is a web based tool also means that we will never have to worry about compatibility or software versions. We have enjoyed using the product so much that even when we do go back to our office, we will continue to use it for our reviewing purposes. Review collected by and hosted on G2.com.

There really isn't much to dislike about Ziflow. We sometimes have some issues with users submitting art to review but also commenting on it separately, but that is more on our process and how we use it vs issues with the program itself. Review collected by and hosted on G2.com.

Ziflow has been a great tool for our team to review artwork while we've all been working from home. We were struggling to find a solution to allow multiple people to review and comment on artwork that was easy to use, until we came across Ziflow. It's extremely easy to mark-up the proofs for changes, make comments, see & reply to other users comments and see who has reviewed proofs. I also love the Folder tab that allows me to see artwork that is still waiting to be reviewed, so I can easily see what still needs my attention. Review collected by and hosted on G2.com.

Overall I've been really happy with Ziflow. I wish the Folder kept a longer history of artwork I reviewed, but otherwise, there is not much I dislike. Review collected by and hosted on G2.com.

Ziflow makes it so much easier to send proofs to clients and automatically send reminders for clients to review deliverables. This saves me from following up with each client separately by email and cuts back on manual email communication. Ziflow also gives me the option to see when proofs have been opened so I am aware of whether clients have had time to review them. There is also a feature to extend the deadline if clients require additional time for review.

Ziflow also has great features that allow collaborators to leave text feedback or mark up areas that correspond with feedback. This works well when passing along changes through our workflow and enables designers and copywriters to complete the required changes without confusion on where the change is required. The option to compare past versions is also extremely helpful when going through multiple rounds of revisions on a particular design and helps clients see which option actually looks best.

The workflow feature is also fantastic. We are a process-oriented company and being able to extend the workflow to other teams (ex: design, content) makes it easy to have more eyes on the project and complete changes early on. Tagging users can also come in handy when comments are meant for a specific reviewer. Review collected by and hosted on G2.com.

Although the feedback and comparison tools are great, they can be a little difficult to use especially if the recipient is not very computer savvy. It takes some time to learn the functionalities and most clients end up leaving comments in the sidebar without using the other features. Once the user is accustomed to the software, it's easy to operate. Review collected by and hosted on G2.com.

I love how easy the interface is, especially when sharing with clients. A quick call to start the proofing process and they are away. Not needing me to hold their hands. I describe it as an online PDF so make comments the same was as you would on a PDF and they get it. Review collected by and hosted on G2.com.

I dislike how if you share a lot of proofs it isn't intuitive to know if the user has been added already to a different stage. I find myself having to manually check rather than bulk share when I have a lot of reviewers on the proofs. Review collected by and hosted on G2.com.

We have had great experience dealing with this company from the get go. Customer Service and help desk are incredibly responsive when we see issues but also when we request new features. We at least always get a quick acknowledgement. We have seen great improvements in their interface and they are always looking for the next improvement, constant upgrade and client satisfaction. Our former service rarely responded to inquiries.

Ziflow has helped our team in many ways to better our team communication but also our client communication. Review collected by and hosted on G2.com.

The biggest issues we see on our team is an inconsistency in function. We often experience lags when signing in, lags when opening proofs, having to refresh proofs often. We often receive error messages but then with a refresh it goes back to normal. I will echo my sentiment from above that we see very quick response when submitting these issues to the help desk. Review collected by and hosted on G2.com.

I love how easy and simple Ziflow is to use. From collaborating with clients on reviews to uploading a new version to the same proof. Ziflow makes the client approval process easy on both client and agency side. Review collected by and hosted on G2.com.

The only thing I would say is the lack of agency-side options. I find it somewhat hard to navigate through some of the UI and keep things organized. It would be nice to see them integrate more ways to keep your portal organized.

Another thing that I'd like to see improved is on the client side. In the email they get sent it there should be a how-to use and review portion so to a new user about to review their draft, they would know how to use the system correctly for optimal collaboration.

I was also bummed out that I booked a demo and they never showed up for it. I tried to reschedule it and never heard anything back. I was left to figure it out on my own, but Ziflow is super easy to navigate. Review collected by and hosted on G2.com.

I've tried many proofing tools over the years and Ziflow is the most robust with one of the better feature sets out there. We used it primarily for proofing HTML emails with multiple versions and multiple approvers and Ziflow met all of our requirements. Review collected by and hosted on G2.com.

Like a lot of tools that have large feature sets, the UX can be a bit confusing and not super intuitive when you first start to use it. But we found the learning curve to be short.

It is also more expensive than a lot of other tools out there, but you get what you pay for. Review collected by and hosted on G2.com.

It is quite easy to learn how to use this software. I like that I can show client's how to use the features and they can straightaway make comments and changes on projects. I also like that it is housed on a cloud so I can access it anywhere and I don't have to email large files back and forth to clients for review. Review collected by and hosted on G2.com.

While the extra time is reasonable, I don't like that it can take quite some time to upload large files. It is reasonable and just a small inconvenience compared to all the other benefits Ziflow offers. Review collected by and hosted on G2.com.

It's easy to use, especially for clients who aren't as comfortable with technology. I love being able to see comments and proof versions all in one place. It's been a great way to communicate with clients and greatly reduces excessive emails and the inevitable conflicting edit requests when many people are involved. Review collected by and hosted on G2.com.

I wish there was an option for print ready art files to be downloaded by the client once approval is received on the proof sheets. This would save an extra step for the client and us. Review collected by and hosted on G2.com.

High level of customisation and a variety of markup tools.

Extremely quick customer support.

Continuous improvements and updates. Review collected by and hosted on G2.com.

There was a bit of a learning curve for content creators (because we set up a fairly strict workflow with custom data fields), but the roll-out so far has been extremely smooth.

I would also like to see better integration with Adobe products in the future. Review collected by and hosted on G2.com.

My organization migrated to Ziflow from Proof HQ after WorkFront had acquired them and they were no longer going to offer PHQ as a stand alone product. Ziflow is extremely similar to the primary functionality of PHQ and the migration was relatively smooth. There are several areas of Ziflow that we find extremely beneficial. At the onset of the migration, the operations team has been communicative, timely, and knowledgeable. This was important for us as we use Ziflow across all mediums (print, motion, digital, etc), and we leverage with all clients as well.

As far as the functionality of the tool itself, there are many aspects that prove to be invaluable. Automated workflows have been a game changer and the customizable stages provide a level of versatility we did not have before.

As mentioned earlier, accountability in our line of work is extremely important and Ziflow does a great job at identifying where a project is in the routing process to keep them running smoothly and efficiently. Review collected by and hosted on G2.com.

Below is a list of a few feature requests that we would like to see implemented with the tool. I would like to preface it, however, with the fact that we are actively working with the customer support teams towards implementation of several feature requests, where they continue to be engaging and willing to listen to our needs. There have been many feature requests (not listed) that have already been developed and deployed to date.

-We would like to see a comprehensive bread crumb trail with hyperlinks in the email so users can navigate quickly to the desired destination

-When using the measuring tool, we would like the measurement space/box to stay open as we navigate through a multi-page pdf. Currently, if you change pages, the measuring space disappears. We use this tool for not only measuring, but to check alignment, positioning, spatial relationships, and sizing throughout multi-page documents.

-If a user selects the measurement tool, the holding rule around the measurement is actually 2 different rules. The measurement tool box has a red rule around it, but when you release your mouse, a blue rule also appears outside of the red rule, thus giving you two rules and we are not sure which one is the accurate dimension. Since we often times have to deal with precise measuring, we would like this to be either a single rule, or no rule at all and just depicted by the box itself to provide more accurate measuring.

-When selecting the drop down menu that displays all of the versions, we would like to request that the name of the version be displayed as well. Not just V1, V2, etc.

-Due to a particular client's security requirements, we have had to make a separate partition inside of Ziflow to facilitate the workflow. Many team members need to "toggle" between the partitions as they work on both. These team members require a seat in both instances and this process has been a little challenging to navigate.

Again, these are enhancements to existing functionality that we really like! Review collected by and hosted on G2.com.

Ziflow has really streamlined our production. Proofing design work to clients and being able to keep all information pertaining to jobs in one place has been extremely valuable to all members of our team. Review collected by and hosted on G2.com.

Being notified about a proof. I would like better control of how people on the proof and myself receive notifications about proof activity. There doesn't seem to be a great middle ground for notifications. You either get notified for every change or extremely limited notifications. Would be nice if you could edit the settings of assigning notifications to the owner and rest of the people on the proof. Review collected by and hosted on G2.com.

Ziflow is versatile and saves you time. Your collaborators can use multiple tools from text selection to drawing. You can group frequent collaborators together with preferred settings, then add them to a proof all at once.

My top favorite feature as a designer though is the resolve button. I cannot say how much time I have spent going back and forth to make sure I didn't miss feedback in the past, or sorting out what still needs to be done. With this button I simply mark a comment as resolved after I make the needed change or address the concern. Review collected by and hosted on G2.com.

My only real complaint is that it could be a little more intuitive. I find myself forgetting at times which page will let you send what reminders. I would prefer if a dialog offers one type of reminder that it includes all or can direct you to the one you need. Review collected by and hosted on G2.com.

Ziflow makes the review process so much easier than our old (non-) process. We used to send emails or pdfs or make phone calls (and therefore make hand-written notes). And then send another pdf via email with another version. Everyone would respond with their own email or pdf which would result in conflicting edits and lots of re-work. ziflow makes collaborating on reviews so quick, easy and painless. Everyone can see what what everyone is saying and have conversions about something, resolving issues before they become issues. The ziflow IT team is continually making updates to their program; they rollout new features often which include addressing or resolving issues that we'll request. Review collected by and hosted on G2.com.

There is little I dislike. As a developer I route full websites in ziflow and have little to complain about. This is hands down the best tool I have found to consolidate reviews and notes for a website. Any issues I have encountered are either extremely minor or have been resolved by the ziflow team very quickly. They are very responsive which is great. Review collected by and hosted on G2.com.

Ziflow is a great tool to work collaboratively. Whether with external clients or internal to the company, it is very easy to generate a round trip with all the parties involved in the design process.

It makes all communication more agile (without complicating the users administration) and efficient at the same time that it is easy to keep order and versions tracking.

Make approvals by stages, comment in a simple way and forget about chasing customers for feedback! Review collected by and hosted on G2.com.

I have no major dislikes but I think the way notifications are set could have several improvements.

Something that would make the product much more efficient would be a good suite of integrations with Adobe. Review collected by and hosted on G2.com.

I love that we can route artwork to everyone at the same time, and keep track of who has seen it. It cuts our routing time down tremendously. The auto compare feature is amazing! I also love that you can nudge people that are late, you can lock proofs so you don't miss any comment stragglers, and you can make a PDF of the whole proof to save in case you need to refer back to it. The measurement tool is also invaluable, since we have to check type sizes on a lot of our packaging artwork. Review collected by and hosted on G2.com.

We are on the lowest tier option since that suits our needs, but we can't access certain features like auto combining PDFs into one proof, we need to do it before we upload. Other than that, no complaints! Review collected by and hosted on G2.com.

I love the side-by-side comparison feature! It ensures my team is able to easily review previous versions of a project and makes sure that nothing slips through the cracks. I also really like how you have multiple ways to comment/markup a route to ensure your feedback is easy to understand. As a project manager, it is also very easy to track who has opened a route, who has commented, when they commented, etc. I can also set up automatic routing, send personalized messages, set deadlines. This is all very helpful in managing my projects and keeping everything and everyone on track. Review collected by and hosted on G2.com.

Sometimes Ziflow has a glitch that prevents you from viewing a route. Although this is very rare, it does happen from time to time. The good news is that anytime I have an issue Ziflow is incredibly fast at responding (within 5 minutes) and fixing said issue. It allows me not to miss a beat on projects which is necessary working at a NYC pace. Review collected by and hosted on G2.com.

Zillow is a game changer for me as a Marketing Manager. I’m able to give detailed feedback and direction that is clear. The workflow takes the pressure off of making sure everyone is included by the designer. Review collected by and hosted on G2.com.

I don’t have any complaints. I’m very happy with Ziflow. Review collected by and hosted on G2.com.

Ziflow allows clients to easily mark up changes on the proofs, so that everyone is on the same page, it also works great to internal proof. Review collected by and hosted on G2.com.

The only con I have is that some features are not available on all plan levels, and therefore makes its more expensive for small teams like myself. Review collected by and hosted on G2.com.

Easy to use and FULL of great features! It checks all the boxes from customer service to our design department. We love how we can tell when people have viewed the proofs, when they have approved them, the variety of file types we can upload, and more. The ziflow team is constantly adding new features so it just keeps getting better. Review collected by and hosted on G2.com.

It is a little expensive. We would like to add more accounts to our office but the cost is prohibitive. I also wish they had more videos about new product features. Review collected by and hosted on G2.com.

The user interface is very clean and easy to follow, the buttons are simple and all the options available. I especially like the green checkmarks, this way my client can see my process, and I can also interact with them on details of the project. Review collected by and hosted on G2.com.

The system needs more work on the mobile site but the desktop version works smoothly. Review collected by and hosted on G2.com.

I love everything about Ziflow from how easy it was to set up to how easy it is for multiple stakeholders to provide input and approvals on fast-moving projects. Review collected by and hosted on G2.com.

It's likely me, but I wish the reminders to proof something got stronger as time passed. Meaning: the longer someone doesn't respond, the more frequent the reminders get. Review collected by and hosted on G2.com.

Core product is very easy to use, all our approver stakeholders have picked it up very easily. Regular product updates. Supportive team during set up process. Live website proofing was an unexpected bonus! Review collected by and hosted on G2.com.

Some of the features aren't as user friendly as the core offering. We have found automating workflows around the stages a little more challenging than we expected - potentially because we doidn't have an existing online approval tool in place. I'm sure the system is capable, but a more visual way of managing these (flow diagram rather than list of stages) might have helped. Review collected by and hosted on G2.com.