--- title: Zettle by PayPal Reviews meta_title: 'Zettle by PayPal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Zettle by PayPal works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 33 scale: '5' date_modified: '2026-08-04' parent_category: name: POS url: https://www.g2.com/categories/pos --- # Zettle by PayPal Reviews **Vendor:** PayPal **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.4/5.0 **Total Reviews:** 33 ## About Zettle by PayPal Zettle by PayPal is a comprehensive point-of-sale (POS) solution designed to empower small businesses by facilitating seamless in-person and online transactions. With its user-friendly interface and versatile hardware options, Zettle enables merchants to accept a wide range of payment methods, manage sales, and monitor inventory efficiently. This all-in-one system is tailored to help businesses adapt to the evolving commerce landscape, ensuring they can meet customer demands both in-store and online. Key Features and Functionality: - Versatile Payment Acceptance: Zettle supports various payment methods, including credit and debit cards, contactless payments, and digital wallets like Apple Pay and Google Pay. - Integrated Hardware Solutions: The system offers devices such as the PayPal Reader and the all-in-one PayPal Terminal, which combine a card reader with a POS app, eliminating the need for multiple devices. - Comprehensive POS App: Zettle's app allows businesses to manage sales, track inventory, and generate detailed reports, providing valuable insights into business performance. - Seamless Online Integration: Merchants can synchronize their in-person and online sales, ensuring consistent inventory management and reporting across all channels. Primary Value and Solutions Provided: Zettle by PayPal addresses the critical need for small businesses to operate efficiently in both physical and digital marketplaces. By offering a unified platform that integrates payment processing, sales tracking, and inventory management, Zettle simplifies daily operations. This enables merchants to focus on growth and customer engagement without the complexities of managing multiple systems. Additionally, the flexibility to accept various payment methods ensures that businesses can cater to a diverse customer base, enhancing the overall shopping experience and fostering customer loyalty. ## Zettle by PayPal Pros & Cons **What users like:** - Users find Zettle by PayPal to be **extremely user-friendly** , allowing easy navigation and customization tailored to their needs. (12 reviews) - Users value the **instant payment processing** of Zettle by PayPal, greatly enhancing their financial operations and cash flow. (10 reviews) - Users appreciate the **payment convenience** of Zettle by PayPal, enjoying easy access and instant payment processing. (7 reviews) - Users value the **convenience** of Zettle by PayPal, enjoying easy access to payments anytime, anywhere. (5 reviews) - Users love the **sales tracking features** of Zettle, allowing easy management of inventory and reports in one place. (4 reviews) - Users appreciate the **easy setup** of Zettle by PayPal, allowing hassle-free payment processing right away. (4 reviews) - Simple (4 reviews) - Speed (4 reviews) - Tracking (4 reviews) - Intuitive (3 reviews) **What users dislike:** - Users face significant **payment issues** , including account closures and transaction processing delays without adequate support. (5 reviews) - Users often face **integration issues** with third-party apps, making seamless connectivity a challenge for their operations. (3 reviews) - Users experience **poor customer support** , facing unresolved issues and account closures without assistance or explanation. (3 reviews) - Users find the **setup process complicated** , which can make initial use and payment definition challenging. (3 reviews) - Users experience **connectivity issues** with Zettle, as the device can take time to reconnect after internet drops. (2 reviews) - Users find Zettle by PayPal has **limited customization options** , making it difficult to tailor the interface and workflows. (2 reviews) - Slow Performance (2 reviews) - Users find the **setup process complicated** and often struggle to define payments accurately. (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ## Zettle by PayPal Discussions - [How do I use PayPal Zettle?](https://www.g2.com/discussions/how-do-i-use-paypal-zettle) - [How does zettle work?](https://www.g2.com/discussions/how-does-zettle-work) - [What is the difference between PayPal here and PayPal Zettle?](https://www.g2.com/discussions/what-is-the-difference-between-paypal-here-and-paypal-zettle) - [View Zettle by PayPal pricing details and edition comparison](https://www.g2.com/products/zettle-by-paypal/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+04%3A04%3A13+-0500&secure%5Bsession_id%5D=a945cede-fc32-4e2a-845d-f8c49553825a&secure%5Btoken%5D=84a1c61c3206522951fbef00d377d15037abcdaba299fef276df2d1433fb63eb&format=llm_user) ## Zettle by PayPal Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Tenzo](https://www.g2.com/products/tenzo/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Zettle by PayPal Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top Zettle by PayPal Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,183 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)