# Zest Reviews
**Vendor:** Zest  
**Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 6
## About Zest
Zest is the fastest, freest business gifting platform. Send a branded gift, swag, or gift card to one or tons of people in 60 seconds or less. Deliver a personalized experience that cuts through the noise, sets you apart from the competition, and makes more genuine connections with everyone from cold leads to loyal customers—all without ever signing a contract, sitting through a demo, or paying a SaaS fee.



## Zest Pros & Cons
**What users like:**

- Users love the **intuitive design** of Zest, simplifying Ecommerce gifting and enhancing the overall user experience. (2 reviews)
- Users find Zest&#39;s **intuitive navigation** enhances the gifting experience, streamlining tasks and improving overall satisfaction. (2 reviews)
- Users appreciate the **intuitive and beautifully designed interface** of Zest, making Ecommerce gifting effortless and engaging. (2 reviews)
- Users appreciate the **impressive design and gamified format** of Zest, enhancing navigation and their sense of value. (1 reviews)
- Users appreciate the **automation** of Zest, simplifying Ecommerce gifting and eliminating the need for manual tasks. (1 reviews)
- Convenience (1 reviews)
- Users love the **customization options** of Zest, making it easy to create tailored gift boxes for customers. (1 reviews)
- Easy Redemption (1 reviews)
- Efficiency (1 reviews)
- Users commend the **impressive design and ease of use** , enhancing their overall experience with Zest&#39;s functionality. (1 reviews)

## Zest Reviews
  ### 1. Only Best Platform That Truly Gets Both Buyers and Brands

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hardik C. | Digital Marketing Executive, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Zest?**

Zest has transformed how we approach Ecommerce gifting, The platform is really intuitive and beautifully designed and it also takes care of all the complexity. We no longer need to manually create addresses or manage spreadsheets to conduct gifting programs. The Dashboard provides real-time visibility into redemptions, engagement and ROI.

**What do you dislike about Zest?**

While the platform is quite smooth, we'd want to see more direct interfaces with CRMs such as Salesforce and Hubspot, even if we can work around it using the link-based method

**What problems is Zest solving and how is that benefiting you?**

Zest eliminates the manual labor and coordination often connectedwith gifting. Instead of chasing addresses, uploading CSVs, or dealing with one-time shipping difficulties, we can send hundreds of personalised gifts with a few clicks. This has saved our team hours of administrative time and enabled us to expand our giving initiatives, particularly for customer gratitude, employee rewards and event follow-ups.

  ### 2. Lets Zest the feel

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rohail M. | Sr. Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Zest?**

The design and interface are impressive, and I appreciate the gamified questionnaire format. It is so simple to navigate, and it makes me feel more valued by my company, knowing they prioritize our well-being with this tool

**What do you dislike about Zest?**

In startup, the promise of anonymity can feel a bit fragile. Even if I choose to submit feedback anonymously, when there are only three of us, it’s not hard for the manager to piece together who said what particularly if some team members don’t opt for anonymity at all

**What problems is Zest solving and how is that benefiting you?**

Ensure employees feel satisfied with their workload, relationships with colleagues, and assigned tasks. It creates a safe environment for sharing experiences and opinions, which becomes even more crucial during times of uncertainty

  ### 3. Newly found hidden gifting gem

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tejasvi G. | Digital marketing executive, Machinery, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Zest?**

I can curate the gift box as per my requirement, I am currently looking for the gifts options which can help me to curate customized boxes to my customers , this platform is easy to use and give best option for the gifts. i visit this platform once a week to check out the new gifts options

**What do you dislike about Zest?**

Nothing as such, everything is good for now

**What problems is Zest solving and how is that benefiting you?**

the zest is one platform which can help me to give rewards to my customers

  ### 4. Best for corporate gifting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lifin X. | Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Zest?**

This is th best tool available in the market for corporate gifting.
This is easy to use, settig up is easy. Support is amazing and is feature rich.

**What do you dislike about Zest?**

There's nothing that I dislike about the tool. All what's required is there.

**What problems is Zest solving and how is that benefiting you?**

Being a company with around 3000 employees, there are lot of rewards and recognition programs and Zest helps to mage it easily.

  ### 5. Zest is an Incredible platform for gifting!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard L. | Sales Development Rep, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Zest?**

Easy to use, great selection of gifts. I like the e- gifting option. Customer Support is wonderful! 

I'd like to use the platform more if I could.

**What do you dislike about Zest?**

Had to get special permission to use my Canadian Credit Card with Billing info. Other than that, the platform is fantastic!

**What problems is Zest solving and how is that benefiting you?**

Helps me gift to clients and prospects. Great selection of gifts, especially Grove Cookies!  I love sending Grove Cookies as e-gifts through the platform.

  ### 6. Easiest gifting platform on the internet for sales professionals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddie M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Zest?**

We use the platform across our GTM efforts. It's extremely easy to use and free for orgs sending fits. What I love the most is I don't have to ask folks for their mailing address--just drop them a link to the gift. The unboxing of the gift is pretty cool too!

**What do you dislike about Zest?**

Overall the platform is really great. As the team ships more features, I'd love to see easier visibility on tracking my orders.

**What problems is Zest solving and how is that benefiting you?**

Zest helps us execute gifting in our GTM efforts without tracking down individual mailing addresses. Given the remote world, it's hard to know where people want items shipped (home or office). Zest removes that need to ask and track all that. You just drop a link and the receipant inputs their preferred address. Easy.



- [View Zest pricing details and edition comparison](https://www.g2.com/products/zest-2023-06-27/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+18%3A21%3A52+-0500&secure%5Bsession_id%5D=84a4cc98-0a70-46b2-87d9-ec64d8900830&secure%5Btoken%5D=df1f833dd585ec2d7bb04cd65ee96adf7d66508ce08f673243ccd8bc8d4bd5c6&format=llm_user)

## Zest Features
**Logistics**
- Direct Mail Design
- CRM & Marketing Automation Integration
- Custom Batch Sizes
- Delivery Speed

**Platform Basics**
- Gift Status Tracking
- Budgeting

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Marketing Distribution**
- Segmentation 
- Personalized Messaging 
- Website Personalization 
- Email Campaigns 
- Digital Advertising
- Direct Mail

**Testing & Tracking**
- Mailing List Management
- Dashboards & Reporting
- A/B Testing

**Platform Data**
- Conversion Rate Measurement

**Campaign Planning**
- Strategy Mapping 
- Prioritized Accounts 
- Trending Accounts 
- Sales Activation

**Platform Additional Functionality**
- Inventory Management
- Warehouse and Fulfillment

**Agentic AI - Direct Mail Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integrations**
- Ad Network Integrations 
- Buyer Intent Data Integration
- Marketing Automation Integration
- CRM Integration

## Top Zest Alternatives
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