--- title: ZeroFox Reviews meta\_title: 'ZeroFox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how ZeroFox works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 166 scale: '5' date\_modified: '2026-08-08' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### ZeroFox Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. [(35 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923587&qs=pros-and-cons#reviews) Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. [(32 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923447&qs=pros-and-cons#reviews) Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. [(28 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923428&qs=pros-and-cons#reviews) Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. [(23 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923043&qs=pros-and-cons#reviews) Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. [(22 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1924169&qs=pros-and-cons#reviews) Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. [(24 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923174&qs=pros-and-cons#reviews) Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. [(16 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922927&qs=pros-and-cons#reviews) Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. [(14 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923125&qs=pros-and-cons#reviews) Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. [(12 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922819&qs=pros-and-cons#reviews) Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. [(11 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=2346194&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ZeroFox ##### 1. Ease of Use Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. [ See 35 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923587&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Efficient Brand Protection with Room for Alert Improvement" What do you like about ZeroFox? I like ZeroFox because it saves hours on the takedown process for infringements or phishing IOCs. Once we confirm a real phishing or infringement aler GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 2. Protection Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. [ See 32 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923447&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you like about ZeroFox? I like ZeroFox for its ease of usage and takedown assurance. Their UI and alert management configuration are very good, making it easy to navigate ale ##### 3. Threat Detection Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. [ See 28 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923428&qs=pros-and-cons#reviews) See Related User Reviews SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you like about ZeroFox? I like ZeroFox for its ease of usage and takedown assurance. Their UI and alert management configuration are very good, making it easy to navigate ale GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 4. Alert Notifications Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. [ See 23 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923043&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 5. Alerts Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. [ See 22 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1924169&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ### 5 Cons or Disadvantages of ZeroFox ##### 1. Inefficient Alerts Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. [ See 24 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923174&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 2. False Alarms Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. [ See 16 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922927&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 3. Slow Performance Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. [ See 14 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923125&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 4. False Positives Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. [ See 12 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922819&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 5. Inefficient Alert System Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. [ See 11 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=2346194&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta KJ Kyle J. Mid-Market (51-1000 emp.) 4.0/5 "Effective Dark Web Monitoring with User-Friendly Interface" What do you dislike about ZeroFox? I have issues with the AI aspect of ZeroFox, especially in determining the legitimacy of some alerts, like domain analysis. I've noticed these are mai MA Manuel A. Cybersecurity Specialist Enterprise (\> 1000 emp.) 2/11/2026 "Zerofox’s Excellent Platform Makes Work Efficient" 4.5/5 What do you like best about ZeroFox? Zerofox has an excellent user platform, and the way it works makes it easier to get everything done efficiently. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Probably the only thing I dislike, or at least the thing I’ve noticed the least, is the repetitive alerts. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? The lack of visibility into the EASM makes it difficult for us to monitor our external environment and understand which issues are being presented. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stefan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefan D.") SD Stefan D. Expert principal Mid-Market (51-1000 emp.) 4/8/2026 "Easy to Use with a Smooth Escalation and Takedown Workflow" 5/5 What do you like best about ZeroFox? Easy to use, with a smooth escalation process and a straightforward takedown workflow. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Nothing to report. Everything works fine and without any problems. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? A threat intelligence solution for monitoring the brand and critical individuals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SH Sree Gowri H. Security Delivery Associate Small-Business (50 or fewer emp.) 10/30/2025 "ZeroFox: Robust Digital Protection with Intuitive Interface and Real-Time Threat Intelligence" 5/5 What do you like best about ZeroFox? ZeroFox sets itself apart by delivering strong protection against digital risks, swiftly detecting and addressing threats across social media, email, and web platforms. The interface is easy to navigate, and the real-time threat intelligence gives organizations the ability to take proactive steps in safeguarding their digital assets. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? One issue with ZeroFox is that it occasionally produces a large number of alerts, some of which are false positives. This can make it difficult to focus on genuine threats. Furthermore, the platform's customization options for certain features could be more adaptable to better meet the unique requirements of different organizations. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox helps address major challenges related to external digital threats by monitoring and protecting against risks across social media, email, the dark web, and other online platforms. It tackles issues like brand impersonation, phishing attacks, data leaks, and fraudulent activities, helping to safeguard the organization’s reputation and sensitive information. With its real-time threat intelligence and automated remediation capabilities, ZeroFox saves time, reduces manual work, and strengthens the overall security posture, allowing the team to focus on more critical priorities Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/28/2025 "Effortless Takedown Management, But Detection and Success Rates Need Improvement" 3.5/5 What do you like best about ZeroFox? ZeroFox handles most of the configuration and takedown actions on our behalf, but still gives us the ability to roll up our sleeves and tweak configurations as we want to. The process of taking down fraudulent websites has been outsourced, where it was handled by our Legal department in the past with high effort and varying degrees of success. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? The success of taking down a fraudulent site or account is unreliable. This is often out of ZeroFox's hands and a limitation of the downstream provider, but the takedown success rate seems to be much lower than was let on during the sales process, which was disappointing. We have found several fraudulent sites on our own and reported them manually to ZeroFox for takedown. I would have hoped that ZeroFox would have detected these, and have done more to engage us when we manually report things so that they can proactively improve their detection rules. The takedown interface, log of activity, and communication is confusing. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? The process of taking down fraudulent websites has been outsourced, where it was handled by our Legal department in the past with high effort and varying degrees of success. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile SB Sanket B. Security operations analyst Mid-Market (51-1000 emp.) 10/28/2025 "Absolutely Love This Software!" 5/5 What do you like best about ZeroFox? ZeroFox provides an efficient and comprehensive platform to detect and manage impersonation threats across multiple channels. Its capabilities for tracking and initiating takedowns of fraudulent social media accounts, VIP impersonations, malicious domains, and even WhatsApp group scams have been extremely valuable for protecting our organization and stakeholders. The intuitive interface and timely alerts enable our team to respond quickly to emerging threats, significantly reducing risk exposure. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? While ZeroFox is highly effective, some takedown processes—especially involving certain social media platforms or domain registrars—can take longer than expected due to third-party response times. Additionally, the platform could benefit from more granular reporting and analytics features to help quantify the impact and outcomes of takedown actions over time. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox helps our SecOps team proactively identify and remediate a wide range of digital impersonation threats. This includes fake social media accounts targeting our brand or VIPs, fraudulent WhatsApp groups, and malicious domains designed to deceive stakeholders. By automating detection and streamlining takedown requests, ZeroFox significantly reduces the time and manual effort required to address these incidents. The benefits include stronger protection of our brand reputation, reduced risk of phishing and social engineering attacks, and increased trust from internal stakeholders and the public. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 2/10/2026 "Good Overall Experience" 4/5 What do you like best about ZeroFox? The end-to-end external threat intelligence that is attached to automatic and proactive brand protection. The ability to click a button to request a takedown of impersonating domains or other media sources. The ability to be alerted if our domains or accounts are found in dark web dumps. The API integrations with our SOAR and other platforms makes automating responses easy. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? The UI could be better. Specifically the search alert feature can be slow at times and not find results you might be looking for. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? The biggest problem ZeroFox solves for us is dark web monitoring and brand protection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/22/2026 "The best brand protection tool out there" 4.5/5 What do you like best about ZeroFox? Zerofox is really able to tell you what is out there on the internet for your organization, and who is misusing your organization's resources Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Some times the disruptions sent out in the platform turn out to be vendor unrespomnsive which is really frustrating Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? IT tells us how we are doing in the darknet, where we are exposed and who is impersonating our organization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 7/16/2026 "Performs as Advertised with Excellent Support" 5/5 What do you like best about ZeroFox? Performs as advertised. Very good support. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Nothing comes to mind......................... Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? DarkWeb and other online information applicable to our company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite LC Lino C. 2/4/2026 "Comprehensive Yet User-Friendly Security Platform" 4/5 What do you like best about ZeroFox? I like that ZeroFox is easy to use and friendly to access. The information it provides is very complete. The brief intelligence feature is nice to have as it keeps me updated on cyber news and cyber crimes. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Sometimes the information is repeated on some alerts, generating some noise. The preview information can be small at times, and the web page doesn't have a dark mode, which is harsh on the eyes. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? I use ZeroFox to find vulnerabilities and breaches, addressing user information leaks and brand protection, helping me focus on specific users and assets without being blindsided. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BM Ben M. Integrity Intelligence Manager Small-Business (50 or fewer emp.) 8/6/2025 "My experience of ZeroFox has been a positive one, both of the platform and their customer service" 5/5 What do you like best about ZeroFox? The platform is very user-friendly and easy to navigate and, if there are any issues, then the customer service and/or technical support staff are more than accommodating in seeking solutions to questions and business needs. The sheer variety of features available to the user and the ease with which new assets, policies and other search types can be implemented and integrated into a business's workflow makes it an excellent solution for social media listening and brand protection purposes, to name just a couple. Our use case of the platform is relatively niche compared to the way other companies likely use it, but this was no impediment to us getting as much as we can out of the system and the customer success/tech support team were always on hand to assist us in getting it right for our needs. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? The only potential drawback I can think of in relation to ZeroFox is that there will always be new and emerging social media and other online platforms coming on the market which ZeroFox may take a little time to catch up with and incorporate into its monitoring offering. This is not the biggest criticism as it is relatively unavoidable but ZeroFox are usually pretty quick to add new platforms and sites to their repertoire. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox is assisting us across all of our various internal and external threat areas, which in turn enhances our integrity offering to both our clients and wider company colleagues. As well as implementing a global brand protection strategy earlier this year using the platform, our team has traditionally used ZeroFox as its first line of defence in threat intelligence and malicious communications management for a variety of high-profile integrity monitoring projects for some of the biggest governing bodies across the sporting ecosystem. Stats Perform hopes to continue to expand its use case going forward, incorporating additional elements and features of ZeroFox that it may not have used to date. Review collected by and hosted on G2.com. 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