--- title: ZeroFox Reviews meta\_title: 'ZeroFox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how ZeroFox works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 166 scale: '5' date\_modified: '2026-08-08' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### ZeroFox Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. [(35 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923587&qs=pros-and-cons#reviews) Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. [(32 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923447&qs=pros-and-cons#reviews) Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. [(28 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923428&qs=pros-and-cons#reviews) Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. [(23 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923043&qs=pros-and-cons#reviews) Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. [(22 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1924169&qs=pros-and-cons#reviews) Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. [(24 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923174&qs=pros-and-cons#reviews) Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. [(16 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922927&qs=pros-and-cons#reviews) Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. [(14 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923125&qs=pros-and-cons#reviews) Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. [(12 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922819&qs=pros-and-cons#reviews) Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. [(11 mentions)](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=2346194&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ZeroFox ##### 1. Ease of Use Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. [ See 35 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923587&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Efficient Brand Protection with Room for Alert Improvement" What do you like about ZeroFox? I like ZeroFox because it saves hours on the takedown process for infringements or phishing IOCs. Once we confirm a real phishing or infringement aler GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 2. Protection Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. [ See 32 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923447&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you like about ZeroFox? I like ZeroFox for its ease of usage and takedown assurance. Their UI and alert management configuration are very good, making it easy to navigate ale ##### 3. Threat Detection Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. [ See 28 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923428&qs=pros-and-cons#reviews) See Related User Reviews SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you like about ZeroFox? I like ZeroFox for its ease of usage and takedown assurance. Their UI and alert management configuration are very good, making it easy to navigate ale GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 4. Alert Notifications Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. [ See 23 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923043&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ##### 5. Alerts Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. [ See 22 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1924169&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you like about ZeroFox? I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and ne GK Guru Charan K. Enterprise (\> 1000 emp.) 5.0/5 "A Powerful and Proactive Digital Risk Protection Partner" What do you like about ZeroFox? The platform's ease of use is a major highlight; the dashboard is incredibly intuitive, allowing us to quickly assess our external risk posture withou ### 5 Cons or Disadvantages of ZeroFox ##### 1. Inefficient Alerts Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. [ See 24 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923174&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 2. False Alarms Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. [ See 16 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922927&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 3. Slow Performance Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. [ See 14 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1923125&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 4. False Positives Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. [ See 12 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=1922819&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta SR Shammy R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Threat Management and Takedown Assurance" What do you dislike about ZeroFox? NA ##### 5. Inefficient Alert System Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. [ See 11 mentions ](https://www.g2.com/products/zerofox/reviews?filters%5Bsentiment_snippet%5D=2346194&qs=pros-and-cons#reviews) See Related User Reviews KV Kevin V. Enterprise (\> 1000 emp.) 2.0/5 "Time-Saving Alerts but Costly with Limitations" What do you dislike about ZeroFox? Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the ta KJ Kyle J. Mid-Market (51-1000 emp.) 4.0/5 "Effective Dark Web Monitoring with User-Friendly Interface" What do you dislike about ZeroFox? I have issues with the AI aspect of ZeroFox, especially in determining the legitimacy of some alerts, like domain analysis. I've noticed these are mai ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Small-Business (50 or fewer emp.) 7/24/2026 "TPCi GSOC Review - David" 5/5 What do you like best about ZeroFox? Their thoughtfulness in addressing our problem sets, their willingness to continually adapt, and their investigative expertise in thoroughly analyzing each incident and bringing it to a close. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Nothing to complain about—they’re great across the board. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? Multiple problems that Pokémon has always faced, but never addressed in a forward-facing way. All of the incidents are TCG-related. ZeroFox is aware of them and is helping investigate, primarily around the identifying and open-source space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jeremy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy C.") JC Jeremy C. Vice President & Digital Experience Officer Banking Mid-Market (51-1000 emp.) 2/12/2026 "Effective Threat Scanning with Takedown Challenges" 3/5 What do you like best about ZeroFox? I like how ZeroFox thoroughly scans the web and dark web for threats, ensuring a broad coverage. They provide a lot of configuration options to get good results, which helps tailor the product to our specific needs. The process of taking down spoofed websites is valuable for protecting the bank and our customers from fraud, as it ensures that fake sites are removed promptly. The initial setup was pretty easy, which made integrating ZeroFox into our workflow smoother. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? They make it difficult to actually take some sites down sometimes. They are always asking for more evidence, when the site is clearly fraudulent. For example, they alerted me to a fraudulent site that was loading a beacon from our webpage, which meant it is fake and copied. The URL is also phishy. I ask them to take it down and they ask for more evidence, when there is nothing else that could possibly be provided. It is not us, it is clearly not us, and it is loading the beacon ZeroFox placed to identify these fake sites, and they ask for more evidence. Kinda silly. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? I use ZeroFox for external threat monitoring, brand protection, and takedown of threats. It scans the web, dark web, and social media for threats like fake profiles and spoofed sites, alerting us to take action. This helps protect the bank and our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 2/11/2026 "Enhances Security with Proactive Alert Systems" 4/5 What do you like best about ZeroFox? I like that alerts are escalated manually by ZeroFox analysts, but also brought to our attention with the ZeroFox GPT service which automates the escalation process and provides quick remediation advice. By escalating alerts to our team, we can quickly identify the core issues that we need to remediate without having to dig through hundreds of potential alerts and risk missing critical issues through manual analyst review. We had issues with the quality of alerts provided by Recorded Future, which thankfully seems to be solved with ZeroFox. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? At times ZeroFox can miss alerts or delay reporting alerts which we feel should have been raised to us quicker. We have noticed that some services offer weaker detection than others without manually tuning detection criteria, but overall the detection rate is acceptable. From what I have heard from the team responsible for the setup of ZeroFox there were an excess of false positive alerts when the tool was originally deployed. Tuning the software has taken a long time to get right. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? We use ZeroFox for brand protection, threat identification, and safeguarding personal information. It helps prevent phishing, impersonation, and alerts us to critical issues quickly without manual review, which improves our response time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite EH Eli H. Jr. Information Security Analyst Mid-Market (51-1000 emp.) 4/17/2026 "Intuitive Dashboard and Clear Threat Notifications at a Glance" 5/5 What do you like best about ZeroFox? Deep web threats are brought together in an easy-to-read notification email, which makes them simple to review at a glance. Navigating through the dashboard feels intuitive and smooth. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? Very minimal issues. Mostly cosmetic. For example, the lack of an easy to toggle dark mode switch on the home screen. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? For my particular company, bringing potential member PII including BINs, account numbers, usernames, and password leaks, helps me do my job faster and focus on issues that only require my intervention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RP Rhema P. 2/10/2026 "Effortless Protection Against Online Threats" 5/5 What do you like best about ZeroFox? I love the ease of the platform and the transparency with reporting on ZeroFox. I'm able to follow up on individual use cases using specific alert numbers that are easy to find in the platform. Monitoring social media for impersonators and scams cuts out a bulk of our manual labor efforts. They auto-report alerts for us, which speeds up takedown time and relieves us from having to fill out individual takedown request forms. I also like how I can view numbers and trends in our alerting, which helps us adjust our settings as trends shift to have the most coverage at all times. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? It was a bit bumpy the first 3 months, but was very easy after some communication issues were resolved. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? We needed protection for our artists and brands from online impersonators. It monitors social media for scams, reduces manual labor by auto-reporting alerts, and speeds up takedown time by eliminating individual request forms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JH Javid H. Mid-Market (51-1000 emp.) 2/6/2026 "Robust Brand Protection with Room for Improvement" 5/5 What do you like best about ZeroFox? I am very much pleased with ZeroFox, especially in terms of brand protection and darkweb scrubbing. The platform excels at scrubbing the internet for brand and domain-related threats, giving us valuable intel from the dark web regarding things like our bank identification numbers for credit cards and debit cards. This advance knowledge helps us act swiftly to protect our customers and assets. I really appreciate the dashboard for presenting issues clearly, and the supportive role of the ZeroFox team in verifying items and escalating necessary actions. The takedown and disruption tools are significant for us, effectively handling malicious websites and protecting our brand. We have not experienced any issues or complaints and look forward to seeing further improvements as time goes on. I am really satisfied with the initial setup as well; it was seamless and insightful, with a knowledgeable support team. Overall, ZeroFox is a great platform that meets our diverse needs all in one space. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? I find that it takes a while for websites to be taken down. Even in some cases, I have documented where a request was made to take down a malicious site. While I know that some aspects of the takedown process involve the site registrar or host acceptance, I think it takes in excess of forty-eight hours to have a site killed. That should be improved to make it more efficient and reduce the risk of exposure to our customers and organization. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox helps us with brand protection and scrubbing the Internet and dark web as well as domain protection, giving us early intel on threats. It effectively takes down malicious websites and provides data on potential compromises, helping us protect our assets and respond timely to threats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Emily O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily O.") EO Emily O. Enterprise (\> 1000 emp.) 5/5/2026 "Effortless Setup, Exceptional Support" 4.5/5 What do you like best about ZeroFox? I like that ZeroFox is easy to use and navigate, which saves us time. I also appreciate our amazing customer support managers who contribute to our positive experience with the platform. The initial setup of ZeroFox was very easy, and I find the platform helpful for protecting our brands, executives, and locations. It helps us know what's going on faster. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? I wish the mobile app / mobile phone viewing was better. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? I use ZeroFox for protecting our brands, executives, and locations. It helps us know what's going on faster and saves us time. The platform is easy to use, navigate, and the customer support is amazing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite HK Hoeun K. Information Security Analyst Mid-Market (51-1000 emp.) 2/4/2026 "Robust Protection and User-Friendly Interface" 5/5 What do you like best about ZeroFox? I appreciate ZeroFox's Platform module for being user-friendly and integrated with AI enhancements via Tags, which help AI learn the behavior of alerts to reduce false positives and alert fatigue. I also enjoy the convenience of communicating directly with the support team right from my email, which makes for faster progress without needing to open up a ticket elsewhere. Additionally, I like how easy the initial setup of ZeroFox was. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? The only feedback or perhaps a future roadmap to include options to be able to whitelist users listed in the affected alert from showing up since they don't actually exist in our system to avoid multiple manual labor to repeat detail information to be validated each escalated alert. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox sends email notifications for updates on takedowns, daily reports on ongoing efforts, and alerts on breaches, helping protect our domains and branding. It escalates alerts for potential user account issues with high-level recommendations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 7/29/2025 "Efficient Brand Protection with Room for Alert Improvement" 3.5/5 What do you like best about ZeroFox? I like ZeroFox because it saves hours on the takedown process for infringements or phishing IOCs. Once we confirm a real phishing or infringement alert, all we need to do is send the information to the ZeroFox team, and they take care of the takedown processes. I also find the setup to be straightforward with a friendly user interface. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? I get lots of false positive alerts triggered by simple keyword searches or monitoring. It would be better if ZeroFox could improve their detection methodology. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? I use ZeroFox for brand protection, detecting phishing and infringements earlier, and monitoring the dark web. It saves hours on takedown processes by handling confirmed alerts efficiently. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/20/2026 "ZeroFox Shines on External Attack Surface and Digital Risk Protection" 4/5 What do you like best about ZeroFox? ZeroFox’s main appeal is that it genuinely focuses on the external attack surface and social media/digital risk—areas most companies tend to overlook until something goes wrong, like someone impersonating their CEO on Twitter and asking for gift cards. Review collected by and hosted on G2.com. What do you dislike about ZeroFox? ZeroFox offers helpful visibility into external threats and supports automated takedowns, but it’s held back by noisy alerts and coverage that can feel incomplete. To get real value from it, we’ve found it requires substantial tuning as well as meaningful integration effort before it becomes truly effective. Review collected by and hosted on G2.com. What problems is ZeroFox solving and how is that benefiting you? ZeroFox helps us detect and stop external threats like phishing and brand impersonation early, reducing fraud risk and protecting both our users and our reputation. Review collected by and hosted on G2.com. 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