--- title: ZeroFox Reviews meta_title: 'ZeroFox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 163 reviews by the users' company size, role or industry to find out how ZeroFox works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 163 scale: '5' date_modified: '2026-07-23' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # ZeroFox Reviews **Vendor:** ZeroFox **Category:** [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence) **Average Rating:** 4.4/5.0 **Total Reviews:** 163 ## About ZeroFox ZeroFox is the solution used to illuminate threat actor intent, mitigate threats and exposures, remove threats from the internet, and preemptively safeguard your reputation. ZeroFox uniquely fuses the core capabilities of Cyber Threat Intelligence, Brand and Domain Protection, Attack Surface Intelligence, Executive Protection and Physical Security Intelligence in one platform packed with intelligence you’ll actually use. ZeroFox defends your business from the everyday attacks that impact revenue, erode trust, and frustrate teams by: Discovering exposed assets, brands, domains, accounts, and emerging threats Validating the risks that matter most to you and your digital estate Disrupting attacks before they harm your business, your customers, and your people Our continuous cycle—Discover, Validate, Disrupt—delivers outcomes and helps organizations achieve deeper threat contextualization, faster detection and response times, and longer-term cost savings by anticipating, understanding, and mitigating external digital threats at scale. Join thousands of customers, including some of the largest public sector organizations and leaders in finance, media, technology, retail, and healthcare, and let ZeroFox deliver timely, personal, and usable intelligence so you can stay ahead of what’s next and reclaim what’s right. ## ZeroFox Pros & Cons **What users like:** - Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. (35 reviews) - Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. (32 reviews) - Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. (28 reviews) - Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. (23 reviews) - Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. (22 reviews) - Users value ZeroFox for its **effective scam site detection** , significantly enhancing their security against threats. (22 reviews) - Users commend the **responsive and attentive customer support** of ZeroFox, enhancing their experience and satisfaction. (21 reviews) - Users value the **efficient monitoring** and takedown features of ZeroFox, ensuring brand safety and ease of use. (20 reviews) - Analytics (19 reviews) - Detection Efficiency (17 reviews) **What users dislike:** - Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. (24 reviews) - Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. (16 reviews) - Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. (14 reviews) - Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. (12 reviews) - Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. (11 reviews) - Users find the **excessive notifications** from ZeroFox overwhelming, complicating the prioritization of genuine threats. (10 reviews) - Users find the **inadequate reporting** features of ZeroFox limiting and desire more detailed analytics options. (10 reviews) - Limited Customization (9 reviews) - Users note **missing features** in ZeroFox, highlighting issues with alert noise, customization, and unreliable takedown success. (9 reviews) - Users face **integration issues** with ZeroFox, particularly around email and other security tool configurations. (7 reviews) ## ZeroFox Reviews ### 1. ZeroFox Unifies External Threat Intelligence for Faster Detection and Takedowns **Rating:** 5.0/5.0 stars **Reviewed by:** NITIN W. | Threat Hunter, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ZeroFox?** The standout feature for us is ZeroFox’s external threat intelligence and its automated brand protection capabilities. In particular, the platform is very strong at identifying rogue domain registrations and look-alike social media profiles that target our organization. Rather than having our team manually hunt down these phishing risks, the alerting engine flags them right away using high-fidelity indicators. The biggest value-add, though, is the managed takedown service. Having a built-in mechanism where ZeroFox handles the legal and technical heavy lifting to remove malicious infrastructure saves our security team hours of paperwork and weekly back-and-forth, and it directly lowers our mean time to remediation (MTTR). **What do you dislike about ZeroFox?** The platform can sometimes produce a lot of noise and false positives, especially during the initial setup of keyword monitoring for brand protection or executive profiles. Common names and generic terms may trigger frequent alerts that still need manual triage, which can temporarily stretch a small analyst team. Although the rules can be refined over time and the AI filtering does help, the early optimization period takes a meaningful time investment to bring alerting down to a consistently accurate baseline. **What problems is ZeroFox solving and how is that benefiting you?** The primary problem ZeroFox solves for us is the proliferation of external threat vectors—especially fraudulent domain registrations and brand impersonation on social media. Before implementing the platform, identifying copycat sites and phishing infrastructure targeting our customers relied on highly manual search workflows, followed by a slow and painful process to initiate takedowns. ZeroFox automates detection of these look-alike assets and manages the full takedown process on our behalf. As a result, we’ve significantly reduced our mean time to remediation (MTTR), better protected our digital brand reputation, and freed up our security analysts to focus on internal infrastructure instead of chasing external threat actors. ### 2. Versatile Brand Protection with Contract Renewal Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Joseph F. | VP, Chief Information Security Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ZeroFox?** I like ZeroFox for its easy-to-navigate consolidated dashboard and the customizable functionality that's all in one place. The ability to scan social media is a nice feature for us, despite our social media teams using a different solution. I find the price of the solution to be on par with the industry. I also appreciated the easier takedown process with ZeroFox and the potential for better integration into our ecosystem. Setting up ZeroFox was straightforward, aligning well with our cloud-only infrastructure as it didn't require deploying hardware, and there were no agents or software configurations needed, making it a fairly easy and intuitive experience. **What do you dislike about ZeroFox?** It's unclear when an automatic takedown is in process versus having to initiate a takedown. The request to submit evidence, sometimes when the takedown is for intellectual property, puzzles the team, and this isn't all the time making it difficult to predict. The contract terms for auto renewal are terrible, which has negatively impacted our perspective, especially during the renewal process. Because of these concerns, we're hesitant to expand our use of ZeroFox despite its potential. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox for brand protection, scanning for fake websites and apps to prevent fraud and brand confusion, and tracking social media and executives. It helps us by processing takedowns when needed. ### 3. Zerofox Delivers White-Glove Support and an Easy-to-Use, Reliable Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | Head of Cybersecurity Governance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ZeroFox?** The experience with Zerofox from day 1 beginning with the sales process has been smooth. From sales, to onboarding, to continuous support everything has been white glove service. Each representative that I have dealt with has been very supportive and attentive to our needs as a customer and supportive of any situation that has come up. The cost of the platform per year is very reasonable for the amount of service that is received. In addition to the support on the customer side, the platform has been very easy to manuever through updates and searches as needed. In addition, performance has never been an issue. **What do you dislike about ZeroFox?** Nothing that I can think of at this time. **What problems is ZeroFox solving and how is that benefiting you?** Threat intelligence- knowing what is going on on the dark web but also around our building locations is helpful for our awareness and tracking purposes. ### 4. ZeroFox Feels Like a True Partner—Intuitive Platform with Actionable Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie S. | Strategic Threat Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ZeroFox?** What I value most about ZeroFox is the partnership. The support and technical account teams feel like an extension of our own team and are consistently invested in our success. The platform is intuitive and easy for new users to learn, and the findings provide confidence that we're proactively protecting our assets and monitoring the right threats. The majority of escalated alerts are relevant, actionable, and worth our team's attention. The new AI features integration with the intelligence and reporting make it easier to sift through all the data. **What do you dislike about ZeroFox?** I don’t have any dislikes when it comes to ZeroFox or their team. We’ve been happy working with them over the past five years, and the experience has been consistently positive. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps us ensure that our brands, domains, physical security, and executives are protected. It gives us visibility and insight we wouldn’t normally have, which allows us to maintain a proactive, vigilant stance. ### 5. Friendly and Powerful Platform for Alert Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jheremi A. **Reviewed Date:** July 20, 2026 **What do you like best about ZeroFox?** I really like how ZeroFox has evolved in terms of user experience, especially for us who manage the platform. The representation of information has been considerably reinforced with the incorporation of more visual dashboards and clear indicators, which facilitates data analysis and control. Additionally, the diversity of categories offered by the platform greatly facilitates our management. The integration of data and the possibility of using whitelists are significant advances, especially because they help reduce false positives, making the review process much faster. I also appreciate the ease with which we were able to initially set up ZeroFox and the fact that it is always up to date, thanks to the constant work with ZeroFox analysts. This ensures that we can make the most of the platform's functionalities. Likewise, the fact that it is user-friendly for the administrator and allows for the segmentation of different alerts is a great benefit. It is also worth noting that they have integrated social media elements and offer resources like ZeroFox University to facilitate getting started with the platform. **What do you dislike about ZeroFox?** I find that the previous visualization was simpler when we were reviewing alerts. With the categorization of events in the current visual, it has become complicated to quickly identify the type of alert. It would be useful to have a color categorization scheme for the alerts, which would facilitate their identification and improve the user experience. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox improves user experience with visual dashboards and clear data analysis. Reduce false positives and speed up review with diverse categories and effective alerts. The attack tool allows for the identification of non-visible vulnerabilities. ### 6. Time-Saving Alerts but Costly with Limitations **Rating:** 2.0/5.0 stars **Reviewed by:** Kevin V. | Social Media and Online Reputation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about ZeroFox?** I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and need my team's attention. This is a big time saver. It's also a pretty easy program to learn with an easy user interface. I appreciate that if we come across some content we would like to submit to a social media network to take down, it's possible to email the ZeroFox team, and they will enter that content as an alert and be able to submit a takedown request even if their system originally missed it. **What do you dislike about ZeroFox?** Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the takedowns are a great concept in theory, but they often take quite a while to be successful, and a high percentage of them are never actually taken down. The promise is to clean up threatening accounts and posts for the brand, but in reality, some content we want removed doesn't get taken down. The initial setup wasn't as easy as I would have liked, with calibration issues on escalated alerts leading to irrelevant escalations. Lastly, ZeroFox is a fairly expensive platform, and it's tied heavily to the platform formerly known as Twitter, which isn't as mainstream now. There are limitations with other platforms like LinkedIn and TikTok, which ZeroFox cites as API limitations, but this means missing out on information we'd like to be alerted on. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox to monitor impersonation accounts and fake websites. It saves my team time by filtering relevant alerts and providing a user-friendly interface. We also get security alerts for physical locations and leaders. The takedown requests are also helpful in addressing threats. ### 7. Unique Threat Hunting That Takes Pressure Off Analysts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ZeroFox?** What makes it unique is what it delivers: I haven’t heard of any other product that does what Zerofox does. It takes a lot of the pressure off an analyst when it comes to blue-team activities and proactive threat hunting. **What do you dislike about ZeroFox?** Its rigidity around policy configurations, along with the rules layout and logic, can feel a bit overwhelming. Also, the ability to handle integrations isn’t in the customer’s hands; you have to log a ticket just to initiate or update a third-party integration, which can add unnecessary time. **What problems is ZeroFox solving and how is that benefiting you?** It solves problems on many levels, especially with its ability to monitor the dark web and credential dumps. Setting up and maintaining those feeds can be difficult, but the way it handles it feels easy and straightforward. On top of that, the brand monitoring is incredible when it comes to scanning domains, profiles, and more. It’s an amazing feature that helps me proactively monitor many security aspects. ### 8. ZeroFox Fills the Gap Traditional Security Tools Miss **Rating:** 5.0/5.0 stars **Reviewed by:** dhananji s. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about ZeroFox?** One of the new and most impactful aspects I appreciate about ZeroFox is how it delivers actionable external threat intelligence rather than just raw indicators. The platform effectively combines AI-driven monitoring with human analyst validation to identify real threats across social media, surface web, deep web, and dark web sources. This approach significantly reduces noise and false positives, which is extremely valuable for SOC teams working under time constraints. ZeroFox’s ability to detect phishing campaigns, brand impersonation activities, leaked credentials, and early threat‑actor discussions allows analysts to move from reactive response to proactive defense. From a SOC operations standpoint, I particularly like how ZeroFox provides strong contextual enrichment clearly linking suspicious activity to adversary intent, targeted assets, and potential business impact. This context makes investigations faster and more effective, especially during high‑severity incidents involving phishing, account compromise, or data leakage. Additionally, its seamless integration with SIEM and SOAR platforms supports automated workflows such as alert ingestion, correlation, and response actions, which helps improve overall detection efficiency and incident response timelines. Overall, ZeroFox strengthens digital risk protection by extending security visibility beyond the traditional perimeter and empowering SOC analysts with intelligence that is practical, prioritized, and ready for action. **What do you dislike about ZeroFox?** While ZeroFox is a very strong platform for external threat intelligence and digital risk protection, there are a few areas where it could be further improved from a SOC analyst’s perspective. One key area is alert prioritization and customization. Although ZeroFox already reduces noise through analyst validation, giving SOC teams more granular control over alert thresholds, severity scoring, and use‑case‑based filtering would help align alerts more closely with specific organizational risk priorities and reduce additional triage effort during peak hours. Another improvement area is deeper integration visibility with SIEM and SOAR tools. While ZeroFox integrates well with platforms like Microsoft Sentinel and other security stacks, enhanced out‑of‑the‑box correlation dashboards and clearer mapping between external intelligence and internal telemetry would make investigations even faster and more intuitive for analysts handling incidents end‑to‑end. Additionally, expanding guided investigation workflows and SOC‑focused playbooks within the platform could further support junior analysts and new team members. More scenario‑based recommendations tied to phishing campaigns, credential leaks, or dark web chatter would help speed up response and ensure consistent investigation quality across shifts. Overall, these enhancements would further strengthen ZeroFox’s usability and operational efficiency for SOC teams without changing its already strong intelligence foundation. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox is addressing a critical gap that our traditional security stack simply wasn’t built to cover: external threats that exist outside our perimeter. Firewalls, endpoint tools, and SIEMs do a great job protecting what’s inside, but they provide limited visibility into what’s happening on social media, the open and dark web, or across lookalike domains targeting our brand and executives. ZeroFox gives us that visibility in a centralized, actionable way. Brand and Executive Protection: One of the biggest issues it solves for us is impersonation—fake social media profiles, spoofed domains, and fraudulent accounts posing as our executives or the firm itself. ZeroFox identifies these quickly and, through its managed takedown service, manages remediation end-to-end. This has saved our team a significant amount of time that would otherwise be spent coordinating directly with platforms and registrars. Phishing and Domain Threats: The platform continuously monitors for newly registered lookalike domains and phishing infrastructure. Catching these early—often before they go live—helps us stay ahead of potential attacks targeting our employees, clients, or partners. Dark Web and Credential Exposure: ZeroFox’s dark web intelligence, powered by the Dark Ops team, surfaces leaked credentials, insider chatter, and threat actor activity that’s relevant to us. This feeds directly into our incident response and threat hunting workflows, helping us act on risks before they escalate. Operational Efficiency (UI/UX + Integrations): By consolidating these external threat categories into a single platform and integrating with our SIEM and ticketing tools, ZeroFox reduces the need for analysts to pivot between multiple consoles. The result is faster triage, smoother workflows, and less alert fatigue. AI / Intelligence: The combination of AI-driven detection and human-curated intelligence gives us both scale and quality. We’re not just receiving raw data—we’re getting context, attribution, and actionable insights that help us prioritize response efforts. ROI and Business Impact: The benefits are tangible. We’ve significantly reduced the time spent on manual takedowns, improved our response time to brand and executive threats, and strengthened our overall external attack surface posture. For a firm where reputation, client trust, and executive safety are paramount, that value is hard to overstate. Support / Onboarding: The ZeroFox team has been a true partner throughout—helping us tune the platform, interpret findings, and continuously improve how we use it. That partnership has amplified the value we get from the tool itself. In short, ZeroFox helps us see and respond to threats we otherwise wouldn’t even know existed, and it’s had a direct, measurable impact on reducing our external risk. ### 9. ZeroFox Makes Alert Prioritization Easy, Backed by Fantastic Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ZeroFox?** ZeroFox does a great job prioritizing alerts, which makes it easy to tackle the most important work first. The rules and prioritization settings are easy to customize to match our needs, and the support team has been fantastic. **What do you dislike about ZeroFox?** There can be some false positives with parked domains, which get flagged even though they can't actually be taken down — this adds some noise to the alerts. Takedowns can also take some time to complete; some resolve within 48 hours, while others can take weeks. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox has helped us identify domain impersonations, phishing sites, and a wide range of digital threats, allowing us to respond quickly and protect our company's image and reputation. It gives us visibility into risks we wouldn't otherwise catch, and helps us stay ahead of issues before they can cause real damage to our brand or customers. ### 10. Best-in-Class Detection of Malicious Sites and Meta Ads, with Fast Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle G. | Security Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ZeroFox?** It has the best ability to detect malicious sites and meta ads, which is very important for a hospitality company. Their turnaround on these alerts is also fast. **What do you dislike about ZeroFox?** The only thing I have a problem with is the lack of nuance in the alert alerting. I get the same level of alerting if I see a malicous Meta alert, or an exposed password from 6 years ago **What problems is ZeroFox solving and how is that benefiting you?** Zerofox UI is easy to navigate, so I dont have to spend to much time moving around the platform to get the info I need once it was all setup ## ZeroFox Discussions - [Who owns ZeroFox?](https://www.g2.com/discussions/who-owns-zerofox) - 1 comment - [How much does ZeroFox cost?](https://www.g2.com/discussions/how-much-does-zerofox-cost) - 1 comment - [Is ZeroFox safe?](https://www.g2.com/discussions/is-zerofox-safe) - 1 comment - [View ZeroFox pricing details and edition comparison](https://www.g2.com/products/zerofox/reviews/zerofox-review-13118312?section=pricing&secure%5Bexpires_at%5D=2026-07-23+14%3A09%3A16+-0500&secure%5Bsession_id%5D=1aa8cf66-df92-4ee5-8921-ded7e6b57990&secure%5Btoken%5D=ee8f8da5cbff6cb7adc0dca5d71a8fbeab3a4f7bf66636d3004d8531643f71b4&format=llm_user) ## ZeroFox Integrations - [Crisis24](https://www.g2.com/products/crisis24/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Exabeam New-Scale Platform](https://www.g2.com/products/exabeam-exabeam-new-scale-platform/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Liferaft](https://www.g2.com/products/liferaft/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Tines](https://www.g2.com/products/tines/reviews) - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) ## ZeroFox Features **Detection** - Bot Mitigation - Real-Time Monitoring - Alerts **Identification** - Monitoring - Violations **Risk Analysis** - Risk Scoring - Reporting - Risk-Prioritization **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Functionality** - Detection - Media type **Vulnerability Management - Digital Risk Protection (DRP) Platforms** - Vulnerability Assessment - Digital Footprint Mapping - Fraud Detection - Data Leak Detection - Anti-Counterfeiting - Brand Protection **Orchestration** - Security Workflow Automation - Deployment - Sandboxing **Analysis ** - Intelligence Reporting - Incident Reports **Enforcement** - Communication - Plans - Track **Vulnerability Assesment** - Vulnerability Intelligence - Contextual Data - Dashboards **Incident Response Digital Risk Protection (DRP) Platforms** - Threat Remediation - Automated Reponses - Incident Response Capabilities **Information** - Proactive Alerts - Malware Detection - Intelligence Reports **Automation** - Automated Remediation - Workflow Automation - Security Testing - Test Automation **Reporting and Analytics - Digital Risk Protection (DRP) Platforms** - Threat Trends Analysis - Risk Assessment Reports - Customizable Dashboards **Personalization** - Security Validation - Dynamic/Code Analysis **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI** - AI Text Summarization - Generate Attack Scenarios - Generate Threat Detection Rules - Generate Threat Summaries **Agentic AI - Threat Intelligence** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making ## Top ZeroFox Alternatives - [Recorded Future](https://www.g2.com/products/recorded-future/reviews) - 4.6/5.0 (225 reviews) - [Check Point Exposure Management](https://www.g2.com/products/check-point-exposure-management/reviews) - 4.6/5.0 (169 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (416 reviews)